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PARKROYAL on Kitchener Road

4.0 of 5 181 Kitchener Road, Singapore 208533, Singapore
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PARKROYAL on Kitchener Road
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PARKROYAL on Kitchener Road
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1,462 reviews from our community

Traveler rating
    368
    678
    260
    98
    58
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499
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
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    (311)
  • Jun-Aug only
    (368)
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    (380)
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Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Located bang opposite Farrer Park MRT, this hotel is perfect for travelers willing to explore Singapore using public transport and survive on cheap Indian food. The hotel itself has all amenities I was looking for - a decently large non-smoking room with all basic amenities provided for - a king-size bed that was large enough for three people, moderately well-stocked... More 

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New Delhi, Delhi, India
Contributor
20 reviews 20 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I visited Singapore after good 4 5 years and stayed at this hotel since its in LITTLE INDIA and we were travelling with an infant. But, very frankly, everything is just ok. as a tourist, much better options are available in other areas. Dont stay in Little India... not a good area.

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for taking the time to post your review on TripAdvisor. Sorry to hear that the location is not a preferred location for you. Nevertheless, we have sister properties available in other areas of Singapore, so please connect with me should you need a contact for a return stay. Thank you and best regards, Sharmini Moganasundram General... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Got the hotel based on reviews I read and it did not disappoint us. If you want luxury then it is not for you , but if you want to experience real Singapore then it is. Centrally located, close to the MRT station, opposite a great shopping mall and numerous authentic food shops around it makes it the right hotel... More 

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL on Kitchener Road, Singapore. Your review will no doubt assist many wanting to travel to Singapore. I am pleased to note that the Hotel was able to provide you with all your requirements and situated well. Should there be... More 

New Delhi, India
Top Contributor
70 reviews 70 reviews
23 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent location. MRT . Eateries. Connectivity as well as costs. In Singapore you could travel across in 20 mins. So why not spend hard earned money on good food and comfort rather than pay for a premium location. One con, too many bulk bookings. Noisy in the mornings. But thats it. Rest is great. Go for it.

Was this review helpful? Yes 2
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for taking the time to post your review on TRIPADVISOR. The team and I truly appreciate your very complimentary review, and we look forward to welcoming you back. When you plan to return to Singapore, please do not hesitate to contact me personally so that I can assure you of another memorable experience with us. Thank... More 

Malacca City, Melaka, Malaysia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception are warm and keen to help. I had a long flight and I was exhausted, however the room that I have gotten was a little less than expected, reception manager Joy was immediate and quick in response to help me sort out my needs and ensure that I have a comfortable stay during my time here.

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for your review and your very kind words. I will be sure to share your feedback with Joy, she'll be truly pleased. I am sorry that your room wasn't as expected, and I assure you the next time, we will personally take care of what was lacking during your last visit. Please reach out to me... More 

Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for 3 days in the first week of January, 2015. An Indian traveller will feel at home with the location of this hotel near little India. Breakfast is a lavish affair. Pool is nice and clean. Family room is extra large good for a family of four. Rooms are well maintained and clean. Noise from... More 

Was this review helpful? Yes 2
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Your effort in posting a very detailed and positive review of your experience is much appreciated. Thank you for all your complimentary words on our service, associates and property. Please don’t hesitate to make your booking through me, so that I can assure you of another memorable hotel experience. Sincerely, with best regards, Sharmini Moganasundram – General Manager... More 

1 review
4 of 5 stars Reviewed 1 week ago

Proving true to the most reviews on this website park royal served to be a gr8 place to stay . Suhaida was very co operative & spl mention to Mr. Raj manager who helped us a lot with the late check out @ affordable prices. House keeping was vry fast when complained about a broken faucet in the shower. The... More 

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SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for your review. I appreciate your positive feedback albeit the shortcomings on the check in timings. Many guests arriving from India have requests for early check in, and with check out time being at 12noon, we frequently face the Hotel being full the night before, leaving almost no room for an early arrival. We have special... More 

India
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

If you want to experience crowd, ill-mannered guests, guests shouting every where, you are welcome to stay at this place. Not even the hotel, the location where it is situated is full of labor class crowd. so spending so much money going a place like singapore and experiencing such thing is terrible. and topping it, there was a sharp iron... More 

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Your experience is of great concern to us and we deeply regret that the aspects of our product and service did not reflect the quality we strive for. We sincerely apologize for all that transpired during the course of your stay. I would very much wish to make contact with you personally, and if it’s not too much... More 

Wells, United Kingdom
Top Contributor
70 reviews 70 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Initially I was left to fend for myself with my luggage which wasn't fun as I was exhausted! The formalities seemed to take ages altho' everything had been paid in advance! Once in my room which seemed MILES from the lift, things began to improve. Excellent breakfast and snacks and drinks whenever wanted! Upgraded to the 'Club' with larger room.... More 

Was this review helpful? Yes
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your feedback on TripAdvisor . Your feedback is of great assistance in the improvement of our service. It is very comforting to note that what appeared to start off as a negative eventually turned into a positive, and we sincerely appreciate your patience and confidence in us despite having experienced... More 

Canberra, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

An aged hotel but you get what you pay for. Rooms are extremely dated, yet comfortable. The hotel is in need of a serious refurbishment. However, excellent location and very easy to travel around to all main attractions. The buffet breakfast in the morning is fantastic value. The real downside to this experience though is the staff. Staff are very... More 

Was this review helpful? Yes
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay with us. It is most disturbing to note what you encountered, and I am truly sorry for all the inconvenience, especially the lack of service received. We will work towards getting these matters addressed, as these are the basics, which can’t... More 

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Additional Information about PARKROYAL on Kitchener Road

Address: 181 Kitchener Road, Singapore 208533, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
Number of rooms: 534
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Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore
Hotel Style:
#29 Spa Hotel in Singapore
#56 Family Hotel in Singapore
#62 Business Hotel in Singapore
#66 Romantic Hotel in Singapore
#68 Luxury Hotel in Singapore

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Staying in Little India

Neighborhood Profile
Little India
With a strong local Indian community, this pocket of Singapore can feel like another place and time. Wander past traditional barbershops while local residents in brightly colored saris patronize retailers from decades past. Peruse streets lined with colorful shops as the aroma of curry tempts you to indulge. Listen to the Bollywood music echoing from storefronts and take in the stalls selling bright flowers, fabrics, and spices. At the 24-hour, four-level Mustafa Shopping Center, you can shop through the night and find everything from pharmacy and grocery items to Bollywood DVDs and diamond necklaces. Singapore’s Little India offers a colorful, lively taste of the subcontinent and is well worth the visit.