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PARKROYAL on Kitchener Road

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181 Kitchener Road, Singapore 208533, Singapore
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20% off room rate
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1 room 1 guest
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PARKROYAL on Kitchener Road
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1,689 Reviews from our TripAdvisor Community

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Traveler rating
    437
    785
    293
    108
    66
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599
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (437)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Spanish first
  • Swedish first
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English first
  • All months
    (1689)
  • Mar-May only
    (391)
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    (486)
  • Sep-Nov only
    (403)
  • Dec-Feb only
    (409)
All months
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

PROS: 1. The best thing about this hotel is its location. Right besides mustafa mall and in the heart of Little India where u can find many good Indian Restraunts. 2. If u plan to travel using SMRT then also it is perfect as the Farrer Park station is just opposite. THE BADS: 1. Arrogant and hostile staff - As... More 

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I was quite appalled by the strict early check in charges upon arriving. But that is beside the point cause the friendliness and the helpfulness in the front desk staff is commendable. Lady in black at the recep welcome us with a smile and gave us clear and detailed to what to do in the hotel while waiting. The rest... More 

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Singapore
1 review
1 of 5 stars Reviewed 2 days ago NEW

A little bit more attention to detail and this hotel can be very good. The location is excellent and so is accessibility. Rooms are good but bathrooms needs immediate attention and upgrading. Housekeeping also needs to slightly improve.

Review collected in partnership with Pan Pacific Hotels Group

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Ilfracombe
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Situated in Little India this hotel was a perfect base with which to explore Singapore. The tube station just over the road meant access to the rest of Singapore was very easy. The hotel itself was very clean, with very attentive and polite staff. Room service was very nice and came far quicker than advertised. Room (family, 2 twin beds... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
New Delhi, India
Level Contributor
18 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

room was clean, well done, staff was nice, courteous, overall a good feeling. Food was good, limited vegetarian stuff, but was ok. lot of options if you are a non-vegetarian, but good indian eating joints nearby so you can go out and eat. good places to walk and hang about, near to a metro station. lot of forex offices outside... More 

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Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel perfectly located in little India. The city square mall is right in front of the Hotel and mustafa mall just few meters behind. The breakfast was also good. The only problem i faced was the checkin time. We had a night flight from Delhi to Singapore, when we reached the hotel around 10 am we caught by surprise... More 

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Dubai
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

we stayed there as a family with two kids. rooms was well equipped and functional. bedding and carpet was very clean but the furniture had visible dirt built up, dustbin were filthy and the bath exhaust grill was full of dirt. Very difficult to get elevator in the morning hours. Elevators are very small. Breakfast room is a big mess.... More 

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay with us. It is most disturbing to note what you encountered, and I am truly sorry for all the inconvenience, especially the fact that the Hotel was crowded in the Lobby and the Restaurant. A large number of guests await their... More 

India
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 6 nights on our holiday. The best part is the hotel location with close proximity to shopping, food and entertainment centers. Rooms are clean but showing signs of ageing. Staff were helpful and polite. Breakfast spread was good.

Was this review helpful? Yes 3
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for your review, and mentioning the courteous team and good breakfast spread we have. With regard to the dated Hotel, we have not undertaken major renovations in the Hotel as yet, however, have undertaken stages of soft refurbishment in some areas of the Hotel, and other internal technical and back of house improvements. I am truly... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

1)Thanks for the hotel strictly follow their hotel policy,we reached the hotel around 1:20pm,but the staff said have to wait for 3pm just can let us to check in,then leave their guests wait for almost 2 hours at the lobby and can't even prepare only 1 room for us. 2)There are insufficient training staffs at the reception,the first male staff... More 

Was this review helpful? Yes 2
Bengaluru (Bangalore), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I had visited last year to Singapore. And this was my second visit to Singapore in a short span of two years. First with my family and now with my wife. And also in this hotel for the second time. I chose this again because it's located in Little India right opposite to Farrer Park Metro station. With all the... More 

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you very much for having selected PARKROYAL on Kitchener Road as your preferred address when in Singapore. I look forward to welcoming you back. Please don't hesitate to connect with me when you return to Singapore. Sincerely, with best regards, Sharmini Moganasundram General Manager Email - sharmini@parkroyalhotels.com Mobile - +65 81363172 More 

Hotel Review Summarization

What travelers say

  • Little India(70)
  • Very good(10)
  • City Square Mall(9)
  • Hotel staff(9)
  • Indian food(9)
  • Park royal(8)
  • Swimming pool(8)
  • Shopping mall(8)
  • Breakfast buffet(6)
  • Room service(6)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (45)
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Pool/beach area (27)
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Other (144)

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Hotel & grounds (6)
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Room/suite (9)
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Bathroom (1)
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Dining (7)
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Pool/beach area (1)
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Other (2)
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Staying in Little India

Neighborhood Profile
Little India
With a strong local Indian community, this pocket of Singapore can feel like another place and time. Wander past traditional barbershops while local residents in brightly colored saris patronize retailers from decades past. Peruse streets lined with colorful shops as the aroma of curry tempts you to indulge. Listen to the Bollywood music echoing from storefronts and take in the stalls selling bright flowers, fabrics, and spices. At the 24-hour, four-level Mustafa Shopping Center, you can shop through the night and find everything from pharmacy and grocery items to Bollywood DVDs and diamond necklaces. Singapore’s Little India offers a colorful, lively taste of the subcontinent and is well worth the visit.
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