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All 293 Singapore hotels

PARKROYAL on Kitchener Road

4.0 of 5 Hotel   |   181 Kitchener Road, Singapore 208533, Singapore
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PARKROYAL on Kitchener Road
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Ranked #91 of 293 Hotels in Singapore
A recent review
5 of 5 stars reviewed yesterday
Edlee19 Kuala Lumpur, Malaysia
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1,296 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (324)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Looking at the negative reviews and comments from other travellers, you might think twice whether you should book and stay in this hotel. However, after reading through most of the reviews and comments, I can summarize that this hotel is improving in terms of customer service and stay experience. Two nights stay in this hotel was truly fantastic. Hotel is... More

Was this review helpful? Yes 2
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for choosing to stay at PARKROYAL on Kitchener Road, Singapore. Your effort in posting a review of your experience is much appreciated. Thank you for all your complimentary words on our service and cuisine at Si Chuan Dou Hua. I do hope that Singapore continues to be a destination of choice for you and your family,... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Was there for business trip for about one month. This hotel is almost perfect for long trips like this. The only problem is Wi-Fi, so as in every single hotel you stay. Really loved their breakfast and bar.

Was this review helpful? Yes
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for taking the time to share your feedback. I truly appreciate your very kind words, and am so pleased that we were able to provide you with a truly memorable experience. Thank you for all your lovely comments towards our property. I am truly sorry for the unpleasant encounter that resulted in poor internet speed. Do... More

Bangalore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was here for more than a month and I really enjoyed each and every moment. They have a well equipped gym which is open 24 hours and a swimming pool as well. The rooms are well maintained. The breakfast had lot of options and overall satisfied

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for your review and positive rating on our service levels and location. We look forward to welcoming you back, and I hope that you will use me as your contact point should you wish to return. My sincere appreciation for your review. Sincerely, with best regards, Sharmini Moganasundram - General Manager Email - sharmini@parkroyalhotels.com Mobile -... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hardly find a good or better grade hotel in Little India, Singapore which is very vibrant but most hotel accommodations are budget hotels. Conveniently located near to Mass Rapid Transit Station, shopping mall and many F & B outlets even opened 24 hours. Like the refurbishment being done in rooms and Orchid club lounge with decent gym and pool. Specially... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for choosing to stay at PARKROYAL on Kitchener Road, Singapore. Your effort in posting a review of your experience is much appreciated. Thank you for all your complimentary words on our associates, in particular, Thevindran and Cindy, of the Orchid Club. I do hope that Singapore continues to be a destination of choice for you and... More

Surrey, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 5 days. I highlighted a maintenance and some housekeeping issues about my room, to the hotel's front desk. Much to my surprise, I had a call from the hotel's GM apologizing for the inconvenience. Within minutes, i was moved to another room, and she personally inspected the room to see that all was in order before I... More

Was this review helpful? Yes 3
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for taking the time to share your feedback. I truly appreciate your very kind words, and am so pleased that we were able to provide you with a truly memorable experience. Thank you for all your lovely comments towards our property and associates alike. Your review is certainly one that will go along way, and for... More

Kuala Lumpur, Malaysia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Thank for your personalize service make our holiday more comfortable and easy to go around.Will recommend to other friends and family to stay at your hotel. The room is very comfortable and functional. Friendly staff and overall its awesome !!! :)

Was this review helpful? Yes 3
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for your very nice review. I am so pleased to read that our people whom came in contact with you during your stay with us, made a positive impact. It always helps when our people are successful in according our guests a memorable Hotel experience. Look forward to welcoming you back in the near future. Thank... More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I stayed here for 4 nights and 5 days with my entire family. We booked 2 rooms through web and paid entire amount in advance. I had placed early check-in request as well because I was reaching there with entire family early in the morning. Upon check-in Front desk staff (Mr. Elton) who appeared to be courteous, allowed us early... More

Was this review helpful? Yes 5
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, I am truly sorry to have read about your experience at PARKROYAL on Kitchener Road. It is most unfortunate that your experience at both check in and check out were truly unpleasant. If I may make one correction, please. The senior management you had a conversation with on Check Out was actually our Duty Manager and not the... More

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 9 days in Sept'14 while in Singapore for a business assignment. The room is very comfortable and functional. Provided all the requirements of a business traveler (good wifi connection, buffet breakfast and conference room) The sichuan resultant is a good place and highly recommended.

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Your review is indeed detailed and extremely helpful for many who are looking for a holiday or business destination in Singapore. Thank you very much for your very complimentary feedback on all the services and surroundings of our property. I will be happy to serve as your contact point, whenever you choose to return to Singapore. Sincerely, with... More

Colombo, Sri Lanka
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went a family trip to Singapore and stayed at the parkroyal hotel.It is really close to many tourist attractions such as Singapore flyer,Merlion etc.You can easily reach to your attractions.Mustafa Shopping mall is also situated right behind to the hotel.So you can go shopping whenever you like.There are some good singaporean and indian restaurants near the hotel.This hotel is... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL on Kitchener Road, Singapore, your Trusted Local Companion. I truly appreciate your very kind words, and am so pleased that we were able to provide you with a truly memorable experience. Thank you for all your lovely comments towards... More

Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Everything was meet your expectation ! High recommend to every tourist. Location convenience to go everywhere. There has a shopping mall - City Square for you to shop and dine in. Overall its awesome!

Was this review helpful? Yes 2
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for your review and positive rating on our service levels and location. We look forward to welcoming you back, and I hope that you will use me as your contact point should you wish to return. My sincere appreciation for your review. Sincerely, with best regards, Sharmini Moganasundram - General Manager Email - sharmini@parkroyalhotels.com Mobile -... More

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Additional Information about PARKROYAL on Kitchener Road

Address: 181 Kitchener Road, Singapore 208533, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
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Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore

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