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PARKROYAL on Kitchener Road

4.0 of 5 181 Kitchener Road, Singapore 208533, Singapore
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PARKROYAL on Kitchener Road
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PARKROYAL on Kitchener Road
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1,335 reviews from our community

Traveler rating
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    235
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1335)
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    (311)
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    (368)
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    (348)
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    (308)
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Mumbai, Maharashtra, India
1 review
5 of 5 stars Reviewed yesterday NEW

Just had a good whole 10 days in SIngapore and stayed in Park royal at Kitchener rd.had read some mixed reviews about the hotel but after staying there I can say that I had an wonderful experience ,was travelling with my 12 months baby for which the hotel staff right from the bell boy,housekeeping maintenance ,dining ,reception and the other... More

Was this review helpful? Yes 1
Bengaluru
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 days ago NEW

Liked: - Check-in and check-out was smooth! - Room provided was clean and good. Buffet breakfast had good spread and was tasty. - Just next to Mustafa Mall/Little-India that it would not take a extra day for shopping if planning it in and around Little India. - They have post check-out Luggage storage facility in case you want to go... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am a regular business traveler and this is my first long period biz travel in Singapore. In the last several years I have stayed at mostly Park Royal competitors in other countries on my long period biz trips and I never stayed at any Park Royal Hotel. As business traveler, what I normally look for is convenience and personal... More

Was this review helpful? Yes 2
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir Thank you so much for your extremely detailed and positive review. You have touched on points that will really help travelers whom select the vicinity of Little India, in Singapore. I look forward to welcoming you back to PARKROYAL on Kitchener Road Sincerely, with best regards, Sharmini Moganasundram General Manager Email - sharmini@parkroyalhotels.com Mobile - +65 8136 3172 More

Sydney, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

One of the best features of this Hotel is its location, as it is conveniently located close to so many Indian restaurants, shops, multiplex and Farrer Park MRT station. I have been coming here for last 2 years and stay has always been comfortable. Other good feature that I like is the evening snacks served in Orchid Club and think... More

Was this review helpful? Yes 4
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for your positive review. Please be rest assured that we would like to have you continue your patronage and look forward to welcoming you back. Sincerely, with best regards, Sharmini Moganasundram General Manager Email - sharmini@parkroyalhotels.com Mobile - +65 8136 3172 More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Pros:- Location for Indian Food Hotel Amenities 100 mts to Metro/MRT Station. Well know 24hr Mustafa shopping Centre is right behind the hotel. Life style Mall is on the other side of the road. Warm Staff Cons:- Locality gives a sense of less secured than rest of the Singapore. Far from Sentosa island, Singapore zoo. Almost 25 kms from Changi... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL on Kitchener Road, Singapore. Your review will no doubt assist many wanting to travel to Singapore. I am pleased to note that the Hotel was able to provide you with all your requirements. I assure you that any location... More

Norfolk
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We had a 3 night stopover. Our first impression was not good. However, the room was comfortable and the breakfast gave excellent choice. The pool area was a bit tired but Doreen cheered the place up with her service and chat. The gym was very good and welcome after a long flight. The hotel is located near a subway so... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for your review, and your my apologies on your first impression. Thank you for pointing out that eventually the experience was indeed memorable. I look forward to welcoming you back, kindly use me as your contact point when you decide to return. Sincerely, with best regards, Sharmini Moganasundram General Manager Email - sharmini@parkroyalhotels.com Mobile - +65... More

Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good Hotel in all aspects. Good Breakfast buffet for Vegetarians. Convenient location as very close to Farrer Park MRT station. Clean rooms, attentive staff. For shopping, Mustafa center is next door and City Square Mall is across the road. If you need food, many Veg and Non Veg restaurants around. You can find Bread Talk, Food Republic, Pizza Hut, etc..... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for having taken the time to post your review on TripAdvisor. While you have commended our breakfast offering and selection, I am truly sorry for the inconvenience you experienced as a result of the Hotel not having communicated the appropriate information on your entitlement. We will be sure to address this shortcoming. I do appreciate your... More

Bristol
Contributor
19 reviews 19 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

We got to this hotel after we had a delayed flight in from Dubai we got to the hotel at 10.30 and were told that our room that was booked was not available anymore and we would have to stay in a different room with two separate beds (very small) we would have to try and come back to reception... More

Was this review helpful? Yes
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, I am truly sorry to have read about your very unpleasant experience while with us. This is truly not indicative of what we strive for, and we are all truly disappointed that we failed at your expense. In order to improve our internal processes, it would be helpful if you are able to email me your date of... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel definitely need an internal facelift. The rooms were smelly, bathroom moldy, noise neighbor as my room were separated by an internal door. Have to change room three times, Carpet were old and worn out till i finally got a room on level 7 which was satisfactory.

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Please accept my sincere apologies for the fact that the room condition was below expectation and the inconvenience of having to change the room thrice during your stay with us. With regard to the dated Hotel, we have not undertaken major renovations in the Hotel as yet, however, have undertaken soft refurbishment in some areas of the Hotel,... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

the rooms were nice. we were upgraded to a suite after a day. the food is good. also the location was convenient. it is adjacent to mostofa center. also there is a shopping mall across the hotel. you can arrange trips to different tourist spots from the hotel. if travelling with children please request for early check-in [if long flight]... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for your review and positive rating on our service levels and location. We look forward to welcoming you back. My sincere appreciation for your review. Sincerely, with best regards, Sharmini Moganasundram - General Manager Email - sharmini@parkroyalhotels.com Mobile - +65 8136 3172 More

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Additional Information about PARKROYAL on Kitchener Road

Address: 181 Kitchener Road, Singapore 208533, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
Number of rooms: 534
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Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore

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