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PARKROYAL on Kitchener Road

4.0 of 5 181 Kitchener Road, Singapore 208533, Singapore
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PARKROYAL on Kitchener Road
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PARKROYAL on Kitchener Road
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1,384 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (355)
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Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Have stayed in Park Royal Penang before this and was generally satisfied with the hotel chain. However having stayed 3 nights on business trip this round and was quite disappointed by the overall standard of the room in terms of upkeep and cleanliness. Bed is comfy n large though. Buffet meals at the served were satisfactory. I suspect the hotel... More

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Shrewsbury, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel several times as a stopover to Australia. Situated very close to Little India it is used by many people from this continent and can be crowded at festival and holiday times making breakfast a very busy time of the day. Location is good as it has a shopping mall opposite with many food outlets... More

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Singapore
1 review
3 of 5 stars Reviewed yesterday NEW

proximity to little india and mustafa (a shopper's delight), would not like to stay there. staff unfriendly, u feel unwelcome/ignored. Beds are not comfortable. pillows are stoney. bed sheet slips under you. mattress creates back pain.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed yesterday NEW

As Indian vegetarians this was an ideal hotel for us as a family with a 5 year old. The rooms were neat, lobby maintained well and a clean ambience in the hotel. Makes me give a 4.5/5 on overall upkeep. Courtesy of the staff - primarily for us was at check in with, check out, concierge abs restaurant. Wasn't too... More

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Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

You enter the hotel and suddenly you will feel "Am I in a hotel in one of the Indian cities...?", it is not your fault to feel that way. Easily 60-70% of the guests in this hotel would be Indian tourists and business travellers, they all (including me) choose this for the convenience of having Indian food when left alone.... More

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I was initially not happy with the service staff, especially the reception and the amount of time it takes to get services done like laundry, room service, housekeeping etc. I was in the club room one evening where I met this charming lady "Elfie", who just made everything all right on my last trip here to Singapore. Unfortunately this time... More

Was this review helpful? Yes 1
Christchurch, New Zealand
Contributor
20 reviews 20 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I hate writing anything but positive reviews and I always look for redeeming characteristics in every place that I stay. The Park Royal was "ok". Definitely not the nicest hotel I have ever been to but certainly not the worst. The location in Singapore is what I believe to be described as "Little India" and that is an accurate description.... More

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Rajkot, India
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First and foremost this is an ideally located property for Indians as it is in little India. Proximity to a lot of shopping (Mustafa centre) and City Square Mall and a lot of other stores. Now the hotel itself..very nice property though a bit outdated rooms but excellent white linen and rooms are very spacious. Bathrooms are a bit cramped... More

Was this review helpful? Yes 2
Kuwait
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our group of 3 families stayed here for 3 nights and it was a memorable one, except for a couple of almost negligible issues. Well appointed rooms, great furniture and furnishings, clean and well stocked bathroom, courteous housekeeping staff and to top it off a superb location is what makes this Hotel a great choice for a tourist. Located right... More

Was this review helpful? Yes 1
CleoLau_Marcom, Marketing Communications Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for your review and recommending PARKROYAL on Kitchener Road to other TripAdvisor travellers. We are delighted that you liked our rooms, service and enjoyed the location. Our hotel is just a three-minute walk to Farrer Park MRT station which leads you to many other places of interest in Singapore. Please be assured that we take every... More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We were checked in on the club floor as we had booked a orchid club room. There was some confusion at checkin and we had to wait a considerable time, we were however able to have tea and coffee while waiting. Honor the receptionist was most apologetic about the delay. We had also booked a king bed room, but there... More

Was this review helpful? Yes
CleoLau_Marcom, Marketing Communications Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for staying at PARKROYAL on Kitchener Road and your review. We are really sorry on the delay during your check-in and the unpleasant experience in your room. Your feedback is important to us as it helps us to improve. This is not the standard we strive. Please accept our apologies and should you wish to return... More

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Additional Information about PARKROYAL on Kitchener Road

Address: 181 Kitchener Road, Singapore 208533, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
Number of rooms: 534
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Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore

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