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All 293 Singapore hotels

PARKROYAL on Kitchener Road

4.0 of 5 Hotel   |   181 Kitchener Road, Singapore 208533, Singapore
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PARKROYAL on Kitchener Road
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Ranked #89 of 293 Hotels in Singapore
A recent review
4 of 5 stars reviewed 3 days ago
DrHanifah Kota Bharu, Malaysia
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1,310 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kota Bharu, Malaysia
Contributor
16 reviews 16 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked this hotel in view that the rate was acceptable to a longer stay. My stay for more for a working trip. The place was close to the MRT which connected me closer to the KK Womens' hospital. Overall, the hotel was well situated, close for easy access to MRT, shopping for those who needed it, Mustafa center that... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank your for your review and details on our Hotel and location. I will definitely hope for you to make contact with me when you return with your family. Please don't hesitate to use me as your contact point for all future visitations with PARKROYAL on Kitchener Road, Singapore. Sincerely, with best regards, Sharmini Moganasundram General Manager Email... More

Chennai
Top Contributor
56 reviews 56 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had recently stayed in the park royal hotel kitchener road. I had shared improvement areas last year and happy to note the team had worked on this and made my stay very pleasant Staff working for PR was very cordial and the new GM Sharmini Moganasundram really made my stay very pleasant . When i checked in I did... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for your very positive review. The team and I are very pleased to note that we were able to accord you with a memorable stay. Looking forward to welcoming you back. Sincerely, with best regards, Sharmini Moganasundram General Manager Email - sharmini@parkroyalhotels.com Mobile - +65 8136 3172 More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I was very returing with this hotel firstly, bell boys team. They tried to get my luggages as soon as possible before i asked to take for me. door man was very pleasant.(name is khanna) Secondly, when i reach to reception, who is getting traing name is James, he welcoming me happily at 7am. And who was training him, chitchatted... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for having taken the time to post your very positive review on TripAdvisor. I am truly pleased to note that the majority of our associates whom you came in contact with, accorded you with a memorable hotel experience. It is very kind of you to have pointed that out. I look forward to welcoming you back... More

Chennai
Top Contributor
56 reviews 56 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had recently stayed in the park royal hotel kitchener road. I had shared improvement areas last year and happy to note the team had worked on this and made my stay very pleasant Staff working for PR was very cordial and the new GM Sharmini Moganasundram really made my stay very pleasant . When i checked in I did... More

Was this review helpful? Yes
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir You are truly very kind and I do appreciate the fact that you have commended the Hotel and team. I hope we continue to be your Hotel of choice, and the team and I look forward to welcoming you back, as always. Sincerely, with best regards, Sharmini Moganasundram General Manager Email - sharmini@parkroyalhotels.com Mobile - +65 8136 3172 More

Chennai, Tamil Nadu, India
Contributor
18 reviews 18 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here for 3 days during for the formula one race. The hotel is very well located. Closed to the metro station , mustafa centre (24 hour eatery) is just behind. The rooms are clean spacious and well lit. However the staff aren't very friendly. Except the ones in the concierge's desk who are quite humble and helpful. The... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir, Thank you for having taken the time to post your review, and thank you for commending our associates at the Concierge and guest rooms. I do sincerely apologize for the less than polite receptionist, and if you could connect with me personally, I would really like to understand better. I do hope that I have the pleasure of... More

Navi Mumbai
Top Contributor
112 reviews 112 reviews
68 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 1 week ago

I would have rated this as very good but because of the attitudinal problems of the staff mostly at Front desk level . We arrived at the hotel at around 13.15 hrs to check in.We know the normal check in time.we paid for all 11 rooms (five King Bed and six twin) thru our travel agency. we were all given... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir, Please accept my sincere apologies for the unpleasant experience at PARKROYAL on Kitchener Road, Singapore. It is most unfortunate that your experience was less than expected. We have had the chance to investigate the feedback and have definitely spoken to the associate concerned. She feels terribly poorly about the entire incident, and I assure you that this is... More

Melbourne Australia
Contributor
19 reviews 19 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The Parkroyal Kitchener Rd is my preferred hotel when in Singapore, and although this hotel is in an Indian dominated area, I find the hotel offers value for money with good facilities. I always book the Orchid Club, and I have come to know the staff here on a first name basis. Everything is fine with this hotel, but its... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir, Thank you for your very nice review. I am so pleased to read that our people whom came in contact with you during your stay with us, made a positive impact. It always helps when our people are successful in according our guests a memorable Hotel experience. I am sure Alice will be pleased to read your review.... More

Coimbatore, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It is going to be a lengthy review, but the hotel, the GM and the staff deserve nothing less than that. We had stayed for 4 days from 11-14th sep14. Even before the stay I went through the reviews in TA and was comfortable to know about the friendly and helpful nature of the Hotel's GM. I had personally requested... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, I cannot thank you enough for your review. It really helps when our team are so supportive of our vision and values and it makes all the difference, with the 100% support given. I appreciate the time spent on your very positive and detailed review. Our utmost gratitude for making all of us here look so good. I... More

Muntinlupa City, Rizal, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent four days at this hotel. Carl Zeiss Singapore booked a room here for me during my 3-day training course with them. It was strategically located near a mall and a MRT station. Great room and service from the staff as well (thank you Ms. Leah Jane Ren! Hihi). Will definitely stay here again if I will be back in... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for your very kind review and for recognizing Leah Jane. She is indeed one of our many STARS. She will be thrilled to read your review. I hope I have the opportunity of welcoming you back to PARKROYAL on Kitchener Road Singapore. Please use me as your contact point. Sincerely, with best regards, Sharmini Moganasundram Email... More

gurgaon
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Check-in: 20 min. There is lot of tourists at this hotel. The hotel needs to manage the check-in process better. we had a red-eye flight. The hotel did a great job at arranging a room for early check-in (10am). Rooms: I have stayed here few times. The rooms need a new carpet, bathroom needs to be renovated. Breakfast: you don't... More

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for your review. While I am very sorry to have read about the lengthy check in process, I am happy to note the departure experience was quick and that you were allocated a room earlier than the check in time. I truly appreciate your feedback and look forward to welcoming you back to PARKROYAL on Kitchener... More

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Additional Information about PARKROYAL on Kitchener Road

Address: 181 Kitchener Road, Singapore 208533, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
Number of rooms: 534
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Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore

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