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All 293 Singapore hotels

PARKROYAL on Kitchener Road

4.0 of 5 Hotel   |   181 Kitchener Road, Singapore 208533, Singapore
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PARKROYAL on Kitchener Road
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Ranked #91 of 293 Hotels in Singapore
A recent review
4 of 5 stars reviewed yesterday
tammireddy gurgaon
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1,301 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
gurgaon
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Check-in: 20 min. There is lot of tourists at this hotel. The hotel needs to manage the check-in process better. we had a red-eye flight. The hotel did a great job at arranging a room for early check-in (10am). Rooms: I have stayed here few times. The rooms need a new carpet, bathroom needs to be renovated. Breakfast: you don't... More

Was this review helpful? Yes
Perth, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Spent 2 weeks at this hotel and was surprising impressed. Although situated in Little India, the hotel was in a fantastic location for all that we wanted to do in Singapore. Train station was located just over the road. Staff were very friendly and most helpful. Any issues were dealt with promptly. Would definitely recommend stay here again.

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for your review and positive rating on our service levels and location. We look forward to welcoming you back, and I hope that you will use me as your contact point should you wish to return. My sincere appreciation for your review. Sincerely, with best regards, Sharmini Moganasundram - General Manager Email - sharmini@parkroyalhotels.com Mobile -... More

Dhaka City, Bangladesh
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

a good place to stay for all purpose like shopping, transport, family or business trip. staffs are friendly....room rates were quite high this time......i used the meeting room service and impressed with the facilities..

Was this review helpful? Yes 1
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL on Kitchener Road, Singapore, your Trusted Local Companion. I truly appreciate your very kind words, and am so pleased that we were able to provide you with a truly memorable experience. It will indeed be a pleasure to welcome... More

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Choose this hotel for our stopover as we wanted to do a spot of shopping at Mustafa Centre and this hotel is right next door. There were four of us travelling together, which necessitated the booking of two rooms. Two Club rooms were booked for our stay. The ‘special’ check-in at the Club Lounge was cramped (the desk is placed... More

Was this review helpful? Yes 2
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for taking the time to share your feedback on TripAdvisor . I truly apologize that we failed to meet with your expectations . I would very much wish to make contact with you personally, and if it’s not too much to ask, please do drop me an email with your contact details so that I can... More

Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Looking at the negative reviews and comments from other travellers, you might think twice whether you should book and stay in this hotel. However, after reading through most of the reviews and comments, I can summarize that this hotel is improving in terms of customer service and stay experience. Two nights stay in this hotel was truly fantastic. Hotel is... More

Was this review helpful? Yes 4
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for choosing to stay at PARKROYAL on Kitchener Road, Singapore. Your effort in posting a review of your experience is much appreciated. Thank you for all your complimentary words on our service and cuisine at Si Chuan Dou Hua. I do hope that Singapore continues to be a destination of choice for you and your family,... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was there for business trip for about one month. This hotel is almost perfect for long trips like this. The only problem is Wi-Fi, so as in every single hotel you stay. Really loved their breakfast and bar.

Was this review helpful? Yes 2
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for taking the time to share your feedback. I truly appreciate your very kind words, and am so pleased that we were able to provide you with a truly memorable experience. Thank you for all your lovely comments towards our property. I am truly sorry for the unpleasant encounter that resulted in poor internet speed. Do... More

Bangalore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was here for more than a month and I really enjoyed each and every moment. They have a well equipped gym which is open 24 hours and a swimming pool as well. The rooms are well maintained. The breakfast had lot of options and overall satisfied

Was this review helpful? Yes 3
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for your review and positive rating on our service levels and location. We look forward to welcoming you back, and I hope that you will use me as your contact point should you wish to return. My sincere appreciation for your review. Sincerely, with best regards, Sharmini Moganasundram - General Manager Email - sharmini@parkroyalhotels.com Mobile -... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hardly find a good or better grade hotel in Little India, Singapore which is very vibrant but most hotel accommodations are budget hotels. Conveniently located near to Mass Rapid Transit Station, shopping mall and many F & B outlets even opened 24 hours. Like the refurbishment being done in rooms and Orchid club lounge with decent gym and pool. Specially... More

Was this review helpful? Yes 3
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for choosing to stay at PARKROYAL on Kitchener Road, Singapore. Your effort in posting a review of your experience is much appreciated. Thank you for all your complimentary words on our associates, in particular, Thevindran and Cindy, of the Orchid Club. I do hope that Singapore continues to be a destination of choice for you and... More

Surrey, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 5 days. I highlighted a maintenance and some housekeeping issues about my room, to the hotel's front desk. Much to my surprise, I had a call from the hotel's GM apologizing for the inconvenience. Within minutes, i was moved to another room, and she personally inspected the room to see that all was in order before I... More

Was this review helpful? Yes 5
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam Thank you for taking the time to share your feedback. I truly appreciate your very kind words, and am so pleased that we were able to provide you with a truly memorable experience. Thank you for all your lovely comments towards our property and associates alike. Your review is certainly one that will go along way, and for... More

Kuala Lumpur, Malaysia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank for your personalize service make our holiday more comfortable and easy to go around.Will recommend to other friends and family to stay at your hotel. The room is very comfortable and functional. Friendly staff and overall its awesome !!! :)

Was this review helpful? Yes 3
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this review

Dear Sir/Madam, Thank you for your very nice review. I am so pleased to read that our people whom came in contact with you during your stay with us, made a positive impact. It always helps when our people are successful in according our guests a memorable Hotel experience. Look forward to welcoming you back in the near future. Thank... More

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Additional Information about PARKROYAL on Kitchener Road

Address: 181 Kitchener Road, Singapore 208533, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
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Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore

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