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Holiday Inn Singapore Orchard City Centre

#28 of 300 Hotels in Singapore
Certificate of Excellence
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11 Cavenagh Road, Singapore 229616, Singapore
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Holiday Inn Singapore Orchard City Centre
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1,887 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (413)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Portuguese first
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English first
  • All months
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  • Mar-May only
    (469)
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    (473)
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St Kilda, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed two nights in June. From check-in to checkout every employee was helpful, friendly and attentive. Food in the restaurant was good, but many restaurants within walking distance. Book Executive Club when making your reservation executive lounge on Lvl 3 is an oasis for an exceptional Breakfast and during the day with snacks 12:00 2:00, happy hour with complementary beer,... More 

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
166 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel at the beginning of our 10 week holiday and the service when we arrived was great. We had a room on the third floor and Club access. We had a twin double room which was fine for the three of us. We returned at the end of our holiday to again stay at this hotel... More 

Was this review helpful? Yes 1
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Tullagirl, Thank you for taking the time to share your comments on your recent stay. It is a pleasure to read such great comments from a returning guest. We are so pleased you enjoyed our facilities and service.  It's something our staff takes great pride in, so we value your feedback. We hope to have the opportunity to welcome... More 

Australia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was not our first trip to Singapore. Every visit to Singapore we have stayed at different hotels because the hotel we booked was never quite up to our standard, except for this hotel. This hotel met all our needs. We are IHG loyalty members, which facilitated ease of check in and out. We requested a room that gave us... More 

Was this review helpful? Yes 1
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear FayAustralia, Thank you for taking the time to share your great feedback with us! We are so happy to hear that we played a part in making your trip to Singapore a good one. It is great to hear you made full use of our fitness facilities and enjoyed the Executive Club Lounge benefits and service. It's something our... More 

Singapore
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location,is surround by restaurants, malls and bus stop which are 2-5 minute in walking distance, on the 1st floor the lounge there play soft music that is very nice to soomth your mind and relex, as for the rooms was clean and comfortable,

Was this review helpful? Yes
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Maiyuki Thank you for sharing your feedback with us. It is great to hear you enjoyed your stay here at Holiday Inn Singapore Orchard City Centre, finding our location ideal for exploring the city. We hope to have the opportunity to welcome you back in the near future! Sincerely, Kristen Goodchild Assistant Manager Quality & Continuous Improvement More 

Hong Kong
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Located just behind the Cuppage Plaza and Terrace, this hotel is one of the most centrally located on Orchard. Hotel has been around for a while and the lobby is showing its age a bit, with that said, the Premier room I booked was in good shape, clean and everything waa in good working order. Room is not huge but... More 

Was this review helpful? Yes
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Markhongkong Thank you for sharing your feedback with us. We are so thrilled you decided to choose Holiday Inn Singapore Orchard City Centre as your accommodation on your recent visit to Singapore, and that most importantly you enjoyed your stay! We hope to have the opportunity to welcome you back in the near future! Sincerely, Kristen Goodchild Assistant Manager... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

The service was impeccable. We were booked into the executive suite. As a result we had the use of the executive lounge and restaurant. Very comfortable easy chairs for reading. Usual selection of papers available. Food available up to about 11pm. Service here can only described as outstanding. The manager here was very friendly, and her staff are excellent.The main... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Sharon D, Thank you for sharing your fantastic feedback with us! We are so pleased that you enjoyed your stay and enjoyed the service offered to you by our dedicated team members in the Executive Lounge, your feedback will most certainly be shared with the team. We hope to welcome you back on your next visit to Singapore! Sincerely,... More 

Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a stay! Our 2 queenbeds room was specious for a family of four. Rooms was clean and comfortable. We love the fact that is located right by the shopping area of orchard road. We had dinner at the lounge area as the main dining area only had buffet for dinner. Service that day was a slow as there... More 

Was this review helpful? Yes
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Diana A, Thank you for taking the time to share your recent review with us. We are pleased to hear you had an enjoyable stay, finding our prime location a benefit to you and your family. We are sorry to hear that your experience in the lobby lounge was slow, our Food & Beverage department will definitely look into... More 

Siauliai, Lithuania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

order impeccable service, excellent location near the main streets ORHARD, very tidy rooms, great, even very great food, delicious evening cocktails and snacks at the hotel floor VIP area, to live in the center of the city noise and feel really fit this hotel, great pool and sauna , gated community, GREAT JOB AND CONCIERGE RECPTION

Was this review helpful? Yes
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear SARUNAS P, Thank you for taking the time to share your comments on your recent stay. It is great to hear you enjoyed your stay with us. We are pleased to hear you enjoyed the facilities, food and service, particularly at concierge. We hope to have the opportunity to welcome you back in the near future. Sincerely, Kristen Goodchild... More 

Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location - restaurants, malls and the MRT are 2-5 minute walking distance plus convenience stores just round the corner, great staff at the restaurant and floors, comfy, clean and spacious rooms!

Was this review helpful? Yes 3
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear PapaRanjeet, Thank you for taking the time to share your review with us. We are so pleased to hear you enjoyed your holiday here at Holiday Inn Singapore Orchard City Centre. Our central location sure is a bonus! We hope to have the opportunity to welcome you back in the near future. Sincerely, Kristen Goodchild Assistant Manager Quality &... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived very early in the morning (about 6:30am) but they let us rest in the lounge area while they rooms were made up. By 7:30am we were in the rooms and asleep. With having two young boys that were extremely tired this was excellent. Breakfast was buffet and catered for all tastes. We also managed to get a late... More 

Was this review helpful? Yes 1
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Duncan C, Thank you for taking the time to share your feedback with us. We are so pleased to hear that you enjoyed your recent stay here at Holiday Inn Singapore Orchard City Centre. We hope to have the opportunity to welcome you back in the near future! Sincerely, Kristen Goodchild Assistant Manager Quality & Continuous Improvement More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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