We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Singapore Orchard City Centre

#26 of 301 Hotels in Singapore
Certificate of Excellence
Hotel website
Hotel deals
11 Cavenagh Road, Singapore 229616, Singapore
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Singapore Orchard City Centre
Professional photos View all
Browse nearby
Holiday Inn Singapore Orchard City Centre
Add Your Review

1,729 reviews from our community

Traveler rating
    794
    757
    140
    26
    12
See reviews for
712
350
109
343
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (378)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1729)
  • Mar-May only
    (398)
  • Jun-Aug only
    (453)
  • Sep-Nov only
    (404)
  • Dec-Feb only
    (474)
All months
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent a week. The service here - from the concierge , through check in, to housekeeping, bar, and even IT support, is of a very high standard. Any issues are addressed promptly. Foe example, initially I had ordinary wifi reception, within 10 minutes, IT support arrived and solved the issues. Housekeeping and cleanliness are great. Bar service is attentive. Business... More 

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

Affordable, clean and well connected – I was on a business trip to Singapore and found holiday Inn to be most convenient please. It is very close by to the Metro and staff is very polite. The stay was made comfortable and the food was of good quality. A place in the Orchard City Center and quite affordable. Good for... More 

Was this review helpful? Yes
Cascais, Portugal
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recommended for family, romantic or business stays. Every detailed is well thought of. Plus: pool, gym, sauna, cleanness, breakfast, staff sympathy and attention to everything you may need, complimentary water bottles everyday and in large quantity, nearby a good selection of restaurants and bars, right on the shopping district (orchard street). Minus (hard to find something bad!): jacuzzi not always... More 

Was this review helpful? Yes
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Margarida_Costa, Thank you for taking the time to share your feedback with us. It is great to hear you found the hotel modern and perfectly located, finding the pool, gym and sauna an added bonus. We appreciate your comments regarding the condition of the jacuzzi and they have been brought to the attention of our Chief Engineer, to address... More 

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Warmly greeted and cared for. We have stayed this hotel for over ten years and the staff have always been great. Nothing a trouble in their Breakfast restaurant: huge layout and chef made egg dishes on request. We had a room move: some rooms are needing some TLC. Hopefully this is not delayed.

Was this review helpful? Yes 1
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Margarida_Costa, Thank you for taking the time to share your feedback with us. It is great to hear you found the hotel modern and perfectly located, finding the pool, gym and sauna an added bonus. We appreciate your comments regarding the condition of the jacuzzi and they have been brought to the attention of our Chief Engineer, to address... More 

Meadowbank
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed here before and it was ok.However this time the one thing that stands out is that the staff have been exceptional. Our son was vomiting upon arrival and the staff have bent over backward to help us! Ursha in exec lounge brought us a snack to the room as I couldn't leave the room. The check in... More 

Was this review helpful? Yes 1
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear MeadowbankMushi, Thank you for taking the time to share your feedback with us. We are sorry to hear your son was feeling unwell, but glad our reception team and Ursha at the Executive Lounge made your stay more comfortable. Your kind comments will certainly be shared with the team. Sincerely, Kristen Goodchild Assistant Manager Quality & Continuous Improvement More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Hotel location was close to everything. The subway station was right around the corner . The staff was over the top nice and accommodating. They knew what we needed before we even asked. I have never stayed at a Holiday Inn as fantastic as this one. It is the whole package, location, service, excellent rooms, food, bar, spa, salon.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Darlene B, Thank you for taking the time to share your feedback with us. We are thrilled to hear your kind comments regarding our hotel facilities and dedicated staff. We hope to see you again in the near future. Regards, Kristen Goodchild Assistant Manager Quality & Continuous Improvement More 

South Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful hotel central to MRT, shopping centres, many eateries. Friendly, friendly staff and very comfortable accommodation. A fantastic place to stay while in Singapore. I would highly recommend The Holiday Inn Singapore Orchard City Centre.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Barb M, We truly appreciate the time you have taken to share your review with us. It is great to hear you found our staff friendly and accommodating, as well as our central location ideal for your travelling needs. We hope to welcome you back to Holiday Inn Singapore Orchard City Centre in the near future. Regards, Kristen Goodchild... More 

Colchester England
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on a business trip for 10 days and the stay was as excellent as previous times I have stayed there. This is a premium hotel that is worth the extra price over budget hotels. The roof top pool is the jewel in the crown and is always clean and well managed with a lane for laps, which... More 

Was this review helpful? Yes 2
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Essexworldtravller, Thank you for taking the time to share feedback on your recent long stay with us. It is great to hear you and your daughter enjoyed your trip to Singapore and glad that the service rendered by our team was a part of it. We hope to have the opportunity to welcome you back in the near future.... More 

Jefferson, Wisconsin, United States
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location close to bus stop and five minute walk to Mrt station. Staff helpful. Room was nicely sized. Disappointed no handicapped king rooms. Looked like it had a nice Indian restaurant, but it did not open until seven pm. Too late for us mid-westerners.

Was this review helpful? Yes 2
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Kathy K, Thank you for taking the time to share your comments with us. We are sorry to hear you were disappointed with the availability of our handicapped rooms, but it is great to hear you enjoyed the room and location of the hotel nonetheless We hope to have the opportunity to welcome you back in the near future.... More 

New Delhi, Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel is convininetly located at the City Centre with good connectivity and lovely shopping nearby. The rooms are spacious, well lit and comfortable. The rooftop swimming pool and the gym is well equipped. Though, not the high end luxury, it has good restaurants and bar with a coroner in the evening to add to the atmosphere. Great value for... More 

Was this review helpful? Yes 1
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear AAYKAY2013, Thank you for taking the time to share your feedback with us. We are thrilled to hear you found our city centre location convenient to your needs, as well as the rooms to your liking. We hope to welcome you back soon. Regards, Kristen Goodchild Assistant Manager Quality & Continuous Improvement More 

Hotel Review Summarization

What travelers say

  • Very good(35)
  • Executive Lounge(25)
  • Great location(13)
  • Priority Club member(8)
  • Somerset MRT station(7)
  • Double beds(6)
  • Free internet(6)
  • Indian restaurant(5)
  • Breakfast buffet(5)
  • Friendly and helpful(4)
Questions? Get answers from hotel staff and past guests. Ask a question

549 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (500)
Viewed
Room/suite (159)
Viewed
Bathroom (55)
Viewed
View from room (16)
Viewed
Pool/beach area (18)
Viewed
Hotel & grounds (75)
Viewed
Dining (47)
Viewed
Business center/function rooms (5)
Viewed
0:32
Videos (10)
Viewed
Other (115)

Management photos: Courtesy of the property manager

Viewed
All management photos (49)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (7)
Viewed
Room/suite (13)
Viewed
Dining (12)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question