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Holiday Inn Singapore Orchard City Centre

#32 of 305 Hotels in Singapore
Certificate of Excellence
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11 Cavenagh Road, Singapore 229616, Singapore
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1 room 1 adult
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Holiday Inn Singapore Orchard City Centre
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2,105 Reviews from our TripAdvisor Community

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La Plata, Buenos Aires, Argentina
Level Contributor
65 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for five nights in our first trip to that wonderful city that Singapore is.Many things to share with TripAdvisor Community. Location: Excellent. Five minutes walk from MRT Somerset station. You can arrive there from Changi Airport without any trouble. You can go anywhere in Singapore with MRT, so this is very convenient. Though being practically in Orchard... More 

Helpful?
1 Thank AndreaF_11
Sydney, Australia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

In a recent short business trip to Singapore, I needed a base that was clean, comfortable and where I felt welcome rather than simply processed as just another guest. I chose the Holiday Inn because of its location but primarily because of the comments business colleagues had made about the property. I was not disappointed. In fact, I was delighted.... More 

Helpful?
Thank robbo79342
Colorado
Level Contributor
135 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall, I enjoyed the stay here. The front desk staff was unusually good. The room was comfortable. Bed was good. The food was overall quite good, though pricey. Noise levels were average - not terribly noisy but not as quiet as I'd have liked either at night. As a Platinum member, they did a couple extra things like a drink... More 

Helpful?
Thank TheSpear
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear TheSpear, Thank you for taking the time to share your feedback on your recent stay. We truly appreciate your comments, and will share these with the team so we can continue to improve our services. We do hope to have the opportunity to welcome you back in the near future, so we can provide you an even better experience.... More 

Penang Island, Malaysia
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had a brief stay at Holiday Inn this weekend. During the buffet breakfast, a small incident occured that caused some discomfort to my sister. Upon voicing out, the assistant manager Mr Anantha Krishnan and Ms Helena were extremely apologetic and offered us help in the most accomodating and helpful manner. I would have to say that staying here has... More 

Helpful?
Thank MenagaMenaga
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear MenagaMenaga, Thank you for sharing your feedback with us. We are sorry to hear that your sister encountered a problem during your recent stay with us, however we are delighted that the team, specifically Anantha and Helena resolved the issue promptly. Your compliments will be passed on to the WOP team! We hope to have the opportunity to welcome... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Whilst this property is not five star in terms of the trimmings, they make this up in the quality of their service and convenient location. For a business or leisure traveller you are not 'living' in your hotel room so what matters most they provide well.

Helpful?
Thank Angela F
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Angela F, Thank you for sharing your great feedback with us. A positive guest experience is something we take great pride in here at Holiday Inn Singapore Orchard City Centre, so we truly value your feedback. We hope to have the opportunity to welcome you back in the near future. Sincerely, Kristen Goodchild Quality & Continuous Improvement Manager More 

Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

A fantastic comfortable hotel centrally located easily accessible walking distance from all the prime malls. Well maintained with spacious rooms excellent breakfast buffet to suit every pallette fantastic restaurants within the hotel with great tongue tingling menu's,incredible hospitality always smiling staff ever ready to serve and assist also very good for business meetings all in all a hotel with value... More 

Helpful?
Thank Mohini K
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Mohini K, Thank you for taking the time to share your feedback with us. We are so pleased to hear you describe us as your 'home away from home' and that your family enjoyed their stay. We hope to have the opportunity to welcome you back to your home in Singapore in the near future. Sincerely, Kristen Goodchild Quality... More 

India
Level Contributor
223 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
3 of 5 stars Reviewed 1 week ago

I have never left a Holiday Inn with such mixed bag of feelings before. I love IHG as a brand and I prefer staying at Holiday Inn/ Crowne Plaza anytime I can because of the extra benefits that come along for booking Executive Rooms (such as Snacks, Tea Coffee, cocktail hours etc). For trips with family or friends, such extras... More 

Helpful?
Thank gary25
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear gary25, Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent stay with us did not meet your expectations. Your feedback regarding the facility cleanliness and breakfast options will certainly be shared with our team for immediate action. We do hope to have the opportunity to welcome you back... More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel in the heart of the city. Close to shops, restaurants and bars. Caters really well for families with pools, big rooms and a great buffet breakfast (with chocolate donuts for kids!!!!!!). Staff are also very kid friendly!

Review collected in partnership with this hotel

Helpful?
1 Thank alexiab573
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear alexiab573, Thank you for taking the time to share your feedback with us. We are pleased to hear you enjoyed your recent stay here at Holiday Inn Singapore Orchard City Centre, highlighting our location, facilities and friendly staff. We hope to have the opportunity to welcome you back again in the near future. Sincerely, Kristen Goodchild Quality & Continuous... More 

Sydney, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

I will start with the main positives about the hotel: - handy location - spacious, clean rooms - nice buffet breakfast (apart from the coffee) - excellent service in the executive lounge But unfortunately my experience was littered with various niggly/frustrating issues. Issue 1 - Even before I arrived, the hotel had made an error with my booking which I... More 

Helpful?
Thank JBWSydney
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear JBWSydney, Thank you for taking the time to share your feedback with us. We are sorry that your recent stay did not meet expectation. We truly appreciate your comments and will certainly share these with our team so that we can continue to improve our services. In order for us to fully investigate your concerns, we would appreciate if... More 

Adelaide, Australia
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with all of the usual amenities, gym, pool etc. Also, very convenient location being close to Orchard Road. This is a good hotel for avid shoppers to stay at. They also offered a half day booking as we had a flight leaving at midnight.

Helpful?
Thank Chandputti
HI_SinOrchardCityCtr, Manager at Holiday Inn Singapore Orchard City Centre, responded to this review

Dear Chandputti, Thank you for sharing your feedback with us. We are pleased to hear you enjoyed your stay, highlighting our facilities and our central location. We hope to have the opportunity to welcome you back on your next visit to Singapore! Sincerely, Kristen Goodchild Quality & Continuous Improvement Manager More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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