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Grand Hyatt Singapore

5.0 of 5 10 Scotts Road, Singapore 228211, Singapore
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Certificate of Excellence 2014
Grand Hyatt Singapore
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Grand Hyatt Singapore
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1,297 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
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London, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here with the family and previously on business each time in a room with separate living area which allows us to use hotel babysitting service efficiently without disturbing the kids sleep. The breakfast and dinner buffets at this hotel are among the best I've encountered. The hotel is close to good shopping and as parents its not far to... More

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Dannyboy83, Greetings from Grand Hyatt Singapore! Thank you for your review and it is very pleasant to note that you have enjoyed the service as well as facilities in our hotel. We appreciate your recommendation and are definitely looking forward to the pleasure of welcoming you and family back again in the near future. Best regards, Olivier Lenoir Hotel... More

Dubai, United Arab Emirates
Top Contributor
85 reviews 85 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

On the good side: Location is terrific on orchad road for shopping and not far from business district. Service is irreproachable, smooth, staff is kind. Check in and out is precise and quick. Room amenities are decent and you have all you need. The hotel and the rooms are immaculate. Pool is not too big but beautiful and restaurant next... More

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Gemmayzetraveller, Greetings from Grand Hyatt Singapore! Thank you for your kind review and we are very happy with your satisfaction for the service delivered by the team. On the other hand, I am equally concerned to read the discomfort you experienced due to the quality of bed. I have updated your preference in our database and will definitely endeavor... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This review is kinda late. I stayed here in March for me and my bf's anniversary and I'm so happy we did! We got upgraded to a deluxe room which was really nice! The bed was super comfortable! During trips I hate to sleep in, but the bed made me. I was absolutely in love with my room! Housekeeping did... More

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear jasriceballs, Thank you very much for your stay at Grand Hyatt Singapore in March and for taking the time to share your positive comments with us on Tripadvisor. We are delighted to hear that you had a great experience. We are very pleased to hear that you enjoyed many aspects of the hotel, in particular our bed, the service... More

Singapore
Contributor
20 reviews 20 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand Hyatt is a quality hotel in a great location for shopping. It is only a small stroll from all the shops of Orchard Road. The rooms are modern, clean and luxurious. The restaurants are some of the best in Singapore. The breakfast in the morning has a great spread of food choices. The hotel also has a nice... More

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear braapz, Thank you for choosing Grand Hyatt Singapore during your recent trip to Singapore. We are delighted to know that you were pleased with the convenient location of the hotel, as it is a stone’s throw away from the main Orchard Road shopping belt, and within walking distance from an array of shopping and entertainment options as you have... More

Jersey City, New Jersey
Top Contributor
51 reviews 51 reviews
17 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 3 nights during a trip to asia. Getting to the hotel from the airport is very easy. Just make sure you check with the Hyatt desk there and when you get to the hotel they will be ready for you. We took a cab which was a flat rate. Check-in was simple. Because we were diamond on... More

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear DRandMTR, Thank you for making Grand Hyatt Singapore your hotel of choice! As you have mentioned, our hotel is conveniently located in the heart of the bustling Orchard Road and close to an array of shopping and entertainment options. At Grand Hyatt Singapore, we pride ourselves on delivering a unique and personalised experience for every guest and we are... More

Kuala Lumpur
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I have been staying here for every trip to Singapore. It's walking distance to everywhere, restaurants, shopping mall, train. The rooms are spacious and I like that they have a vanity corner.. so that I sit down and put on my makeup. Just request for a room further from the lifts. We were assigned one and it... More

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear JDi1 Thank you for choosing Grand Hyatt as your preferred accommodation in Singapore. We are pleased to hear that you have enjoyed the room but would like to apologise for the disturbance caused by the activities at the lift area. We greatly appreciate your continued support and are looking forward to your return again soon. Best regards, Olivier Lenoir... More

Lisbon
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Unfortunately only stayed for one night, but enough to enjoy the friendliness of the staff, the great amenities of the hotel and the perfect rooms. Breakfast was amazing with different regional options. Highly recommended.

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Thewired, Thank you for recommending Grand Hyatt in Singapore. We are delighted to learn that you have had a pleasant albeit brief experience with us. We definitely hope you will visit us again for an extended stay in the near future. Best regards, Olivier Lenoir Hotel Manager More

Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is the best hotel as far as I am concerned. At check-in I happened to mention that we stayed here some 15 years ago, and we were given an upgrade to a suite and free wifi. Love you Hyatt, and will definitely stay with you next time we are in Singapore.

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear PaulineL415, Thank you for your review. We are absolutely delighted to have your continued support and are looking forward to welcoming you back again soon. Best regards, Olivier Lenoir Hotel Manager More

PJ
Top Contributor
51 reviews 51 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Singapore Hyatt I never thought I would say this but in my 1 night stay at the Singapore Hyatt recently I was truly disappointed with the room I got - ostensibly a free upgrade. It is quite clear the room was meant for a handicapped guest. I guess the receptionist chose this room because she saw I was using a... More

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Habibah M, I am very disappointed that your stay experience on this occasion had not been very pleasant. I sincerely apologise for the lapses in service and would like to also assure you that these issues will be addressed with the team for immediate improvement. Meanwhile, I hope you would give us an opportunity to welcome you back again... More

Jakarta, Indonesia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel because couldn't get a room in mandarin orchard. So this turned out to be great. felt pampered from entering lobby. Room is big enough although i just get the standard one. Can't wait for another visit. Location wise not far from hustle bustle orchard street so still ok Note : please get the breakfast package, breakfast... More

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear FranCulio, Thank you for your review. We are pleased to know that you have had an enjoyable stay with us recently and we certainly do hope you will continue to give us your support. We look forward to have you back again soon. Best regards, Olivier Lenoir Hotel Manager More

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Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road, Singapore 228211, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

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