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All 292 Singapore hotels

Grand Hyatt Singapore

5.0 of 5 Hotel   |   10 Scotts Road, Singapore 228211, Singapore
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87%
Ranked #24 of 292 hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Elizabeth C Sydney, Australia
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1,227 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very good and well priced hotel. It is definitely not 5 star but if you want to be right smack in the middle of shopping area then this is the property. They do a fantastic BBQ on Friday night by the pool which was very enjoyable. We found the breakfast at the straits very basic for westerners, limited selection of... More

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Houston, Texas
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Marriott Platinum member, but when visiting Singapore, this hotel will most likely always steal my business. I have stayed here twice, and both times were great experiences: 1st time we were upgraded to a suite, and 2nd time they made a cake and delivered to the room free of charge for my wife's birthday (I did ask if there was... More

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed here with my family and I cannot extend my delight as Peter one of the butlers made it the best stay. The hotel is very accessible and below the hotel there is a club which is nice and had a few shots. i enjoyed the music too. the concierge made my request really fast when i requested a flowers... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear stepeasy, Greetings from Grand Hyatt Singapore! We thank you for your generous feedback of our services. The team here has been diligently working on further improving our services and your feedback had come in very timely. We will be sure to pass on your compliments to the team here. Thank you once again for your inspiring feedback. We look... More

Sydney, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed for 3 nights mid week on a business trip and the Grand Hyatt was great. Centrally located amongst the hustle & bustle of Orchard shopping area. The room was spacious and comfortable with a huge bathroom. The buffet breakfast was great too. All staff were extremely helpful and courteous. Would definitely stay here again!

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear kelban, Greetings from Grand Hyatt Singapore! Thank you for taking the time to share your feedback with us. I am grateful for your appreciation of our hotel location, breakfast experience and service delivered by the team. Our associates here are indeed appreciative of your kind words for them. The team and I look forward to welcoming you back soon!... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We were automatically upgraded into a larger suite since there were openings. The service was very attentive -- we had issues with switching the television channels for the two TVs, and a staff immediately came to help us. Also, the breakfast buffet was diverse and had many options. The outdoor pool area was a bit smaller, considering there were any... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Joyce N, Greetings from Grand Hyatt Singapore! We are happy to note that you have enjoyed the room and were pleased with the service delivered by the team. Thank you for choosing our hotel as your recent accommodation in Singapore. We are looking forward to your next visit. Best regards, Olivier Lenoir Hotel Manager More

1 review
4 of 5 stars Reviewed 6 days ago NEW

My third stay here. The first time round it was just me and my husband and now we returned with both our kids and booked the grand deluxe room, very comfortable..breakfast not bad a lot of Indian options. Only con i was upset about is the absence of a lifeguard at the pool...

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Manisha G, Greetings from Grand Hyatt Singapore! Thank you for your review. I am glad you and your family have had a pleasant stay and it is always motivating to welcome returning guests. I have taken good note of your concern regarding the absence of a lifeguard by the pool; I wish to assure you that there are safety... More

London
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

On arriving, we were greeted by the entrance, check in was immediate on an iPad. We were led straight to our rooms. We booked two inter-connecting rooms for our children and us. If you book rooms in the newer wing, they are more spacious. However, we got upgraded to junior suites and thought these rooms were much smaller, we had... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear subzy, Thank you for choosing to stay with us at Grand Hyatt Singapore! We are extremely pleased that you found the location of our hotel conveniently located at the cusp of the famed Orchard Road shopping and entertainment belt, with easy access to any part of the island. We are also delighted that you enjoyed the warm Hyatt hospitality... More

1 review
3 of 5 stars Reviewed 1 week ago

The hotel room was lovely and it was nicely furnished unfortunately the front door to the room was very thin and we could hear people in the corridor at night which woke us up several time throughout our stay. The hotel pool was also disappointing, for the size of the hotel the pool was tiny and it meant that it... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear 111helenel, Greetings from Grand Hyatt Singapore! It is most unfortunate and we deeply regret the inconvenience you encountered during your stay. We sincerely appreciate your feedback about the area of concern and have investigated and addressed this with the relevant parties involved. We assure you this is an entirely unique incident which will not repeat itself. In addition, our... More

Zurich, Switzerland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Overall well worth staying at. Value for money is given, only disappointment is that for all the money you pay you dont even get free wifi. In this day and age... otherwise outstanding hotel near all the shops at Orchard road and lots to eat nearby

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Janine P, Thank you for choosing to stay with Grand Hyatt Singapore during your visit to our Garden City! We are delighted to read that your stay was a pleasant one and that you enjoyed the easy accessibility to a multitude of entertainment choices around Orchard Road. Taking this opportunity, I would like to clarify that all our guests... More

San Jose, California
Contributor
20 reviews 20 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The excellent service starts as soon as you are greeted by the door person. Everyone I met was polite and professional. The hotel is conveniently located near Orchard road which has many shops and restaurants. The rooms are clean and comfortable and the air conditioning is able to get the room temperature low for those that like a cold room.... More

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear zoomy61, Thank you for making Grand Hyatt Singapore your hotel of choice and we are glad that you enjoyed the warm Hyatt hospitality shown to you by all our associates throughout your stay, and that you enjoyed the food prepared by our culinary brigade. One of the hallmarks of our hotel is our convenient location, which is a stone’s... More

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Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road, Singapore 228211, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Singapore 5*
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#13 Spa Hotel in Singapore #13 Business Hotel in Singapore #16 Romantic Hotel in Singapore #22 Luxury Hotel in Singapore #22 Family Hotel in Singapore #24 On the Beach Hotel in Singapore #24 Top resorts Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 
Number of rooms
677

Questions & Answers

Questions? Get answers from Grand Hyatt Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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