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Grand Hyatt Singapore

#25 of 301 Hotels in Singapore
Certificate of Excellence
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10 Scotts Road, Singapore 228211, Singapore
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1 room 1 guest
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Grand Hyatt Singapore
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1,748 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1748)
  • Mar-May only
    (423)
  • Jun-Aug only
    (540)
  • Sep-Nov only
    (384)
  • Dec-Feb only
    (401)
All months
Novara, Italy
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This is a very good hotel with large rooms, an excellent buffet restaurant offering variety of Asian food and a nice gym, well organized and modern. Rooms are actually small apartments. Location is excellent near Orchard road, in the heart of the city

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Jakarta, Indonesia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was staying one night in a grand deluxe room. Overall good experience. Location is perfect few minutes walk from the orchards road and MRT. Spacious room with modern fittings, good service at the reception and good breakfast buffet. However there are some points where i would have wished improvement considering high expectations to 5 star hotels in general and... More 

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Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Having been fortunate to stay at some of the leading luxurious hotel properties globally, we stayed again at Grand Hyatt Singapore after more than 2 years. We had a bad experience then and this one, sadly, was no different. We booked the room from the previous night (we were arriving early morning) just so that we could sleep for a... More 

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grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Yash P, Thank you for your review. We regret to note that your recent stay experience had not been very pleasant and we are very concerned to note of the inconveniences you have encountered. Please rest assured that we will address these issues with the team for immediate improvement. In the meantime, we hope to have the opportunity to... More 

Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location is fantastic in the middle of everything, the Spa is great, I had an massage and the girl was very good and it was a resonable price as well.pool area is clean, big enough and fresh. Gym offer everything you need. Room are spacious and clean,breakfest is heaven especially the fresh juices.

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grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear sadhana p, Greetings from Grand Hyatt Singapore! Thank you for your review. We are pleased to note that you have enjoyed your stay and the spa experience. Our hotel is indeed conveniently located in the heart of Singapore’s retail and entertainment hub and we hope to have you back again when you next visit Singapore. Best regards, The Grand... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Yes it is wonderful but there is a but... Firstly, the hotel itself is delighful. Upon arrival and checking in, I loved it. The staff are super friendly and helpful and nothing appears to be too much trouble for them. The rooms are a tad worn, but this is a busy hotel, but I still can't complain. Everything worked, everything... More 

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grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Matthew S, Greetings from Grand Hyatt Singapore! Thank you for your review. We are glad that you have had a pleasant stay experience and we wish to assure you that we will look into our security measures within Brix since solicitation is not tolerated by the management. We apologise for any inconvenience caused. Taking this opportunity, we would like... More 

Dubai, United Arab Emirates
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently stayed with the family for 5 nights. This is a great hotel right in the heart of the city. The room was good and comfortable. The breakfast was nice and the service quite good. One recomendation I would give to the staff at the door would be to be helpful to the house guests. We asked them to... More 

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grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Rajashmi, Greetings from Grand Hyatt Singapore! Thank you for your review. Though we are glad to note that you and your family have had a comfortable stay with us during your recent visit to Singapore, we would like to apologise for the lapses in service rendered by our Bellhop team. Please rest assured that team has been appraised about... More 

4 of 5 stars Reviewed 5 days ago NEW

Nice hotel with great and attractive location. It is convenient for everything, shopping, restaurants, etc. hotel staff is so helpful even though there are a lot of guests. Fitness and pool is quite functional and in the state of art.

Review collected in partnership with Hyatt Hotels

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Perth, Western Australia
Level Contributor
160 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I would say this location is better suited to the business traveller with a great location and easily accessible to the downtown area. The hotel does not scream out 5 star and is extremely busy during most of the day and night. The rooms are in need of updating, although I discovered this was done not that long ago. the... More 

Was this review helpful? Yes 1
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Hollywood1973, Greetings from Grand Hyatt Singapore! Thank you for your review. We regret to note that your recent stay experience at our hotel had not been very pleasant. Kindly trust that we will look into these areas for further improvement and we hope to have the opportunity to welcome you back again for a better stay experience. Best regards,... More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had the opportunity to attend another wedding again @ Hyatt. Twice in a year & this time courtesy of the groom parents. I was given a night stay having flown in from Melbourne just to attend the wedding. The wedding banquet @ The Gallery was beautifully set up. Foods served were fresh, high quality n more importantly, service was awesome... More 

Was this review helpful? Yes
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Eddie L, Greetings from Grand Hyatt Singapore! Thank you for your review. We are delighted to note that you have enjoyed the stay with us on the occasion of attending a wedding at our hotel. We certainly hope to have the opportunity of welcoming you back again in the near future. Best regards, The Grand Hyatt Singapore Management Team More 

Dhahran
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed three nights between Aug 15 and Aug 18. Despite a very busy period, the staff met our expectations and we were upgraded to the residence room. Service at the Martini Bar was efficient and friendly while the service at 10 Scotts was friendly but slow and I had to walk up to the buffet area to request for... More 

Was this review helpful? Yes
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear NSMAN, Greetings from Grand Hyatt Singapore! Thank you for your review. Whilst we are glad to learn of your satisfaction with the overall experience, we will definitely work towards improving on the efficiency of our service delivery to ensure that our guests’ experience remains pleasant and comfortable. In the meantime, we hope to have the opportunity of welcoming you... More 

Hotel Review Summarization

What travelers say

  • Club lounge(17)
  • Great location(10)
  • Very good(5)
  • Junior suite(5)
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Amenities (42)
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Grand Corporate Suite (128)
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Grand Deluxe King Room (71)
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Pool (20)
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The Hotel (29)

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