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Grand Hyatt Singapore

#24 of 301 Hotels in Singapore
Certificate of Excellence
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10 Scotts Road, Singapore 228211, Singapore
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Grand Hyatt Singapore
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Grand Hyatt Singapore
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1,563 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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Mumbai (Bombay), India
Top Contributor
74 reviews 74 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel has a fantastic location, at the intersection of Scott's Road and Orchard Road. Orchard Road is buzzing with activity in the evening and over the weekends, and this is the place to be. The property is quite nice and the rooms are very spacious. The service of the staff is also commendable. I had an early morning arrival... More 

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent stay this past week in Singapore. Great customer service at the front counter.In Hotel food was 3X priced and limited in quantity. Took 3 attempts to get a functional room. Room was upgraded due to first 2 mishaps. Garden view room was nice.

Review collected in partnership with Hyatt Hotels

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Bangkok, Thailand
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

when travelling to singapore, Grand Hyatt is a very good option as its location is hard to beat, surrounded by plenty of shopping and restaurants, easy to access for work and has great facilities. On arrival staff greet you with big smiles and make you feel welcome instantly.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We would like to thank you, we are very enjoy our stay for 5night, good location, walking around to orchard road for shopping. relaxing and chill at pool area. Good breakfast at club floor. Especially, thanks to Mr. Robert for good take care and ensured for our breakfast it's all good at Club floor every morning. Remembered my preference. All... More 

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Langley, Washington
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Grand Hyatt sets the bar high for quality service and experience. The room was comfortable, clean, and modern and I was upgraded to a suite upon check-in. The restaurants are incredible as is the room service. I will absolutely stay here again.

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Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Grand Hyatt Singapore is a great place to "escape" for a few days.......it has all the ingredients one requires to enjoy a break from normal life! Staff and amenities are above average in whatnisnobviously a very competive hotel market.

Review collected in partnership with Hyatt Hotels

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I took three clients to dinner three weeks ago. The food was excellent, as were the staff waiting. We had a mixed grill - crab, lamb - well the works really - too much to list. The atmosphere was nice, with very good acoustics. A nice place to eat out. I would definitely go back next time I am in... More 

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Hong Kong, China
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There are several things I like about this hotel - Waterfall, sizeable rooms, tranquility, contemporary design and most important of all, a good breakfast to start my day. I'm glad there weren't any hiccups throughout the stay. I like to mention about James from The Straits Kitchen. I was coughing badly and choked and he came over with a glass... More 

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear kit_kat_on_holiday, Greetings from Grand Hyatt Singapore! Thank you for your review. We are very delighted that your recent stay experience with us has been memorable and we do hope you will continue to support Hyatt hotels worldwide. We hope to have you back again when you next visit Singapore. Best regards, Olivier Lenoir Hotel Manager More 

1 review
3 of 5 stars Reviewed 1 week ago NEW

stayed 4 nights here. We stayed here several times before. The hotel continues as one of our first choice whenever we are in Singapore . Yet in this trip , i felt the quality is a bit down than my previous experience . In this recent trip, we got the "cheaper rooms" ..as one of the staff stated. the room... More 

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Roy R, Greetings from Grand Hyatt Singapore! Thank you for your review. We are concerned to learn of your observation on our service standards. Please rest assured that we will definitely work on improving our service consistency to ensure that our team provides efficient and polite assistance to our valued guests. We greatly appreciate your kind support and shall... More 

Nieuw Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Our frequent stay @ this beautiful hotel which we always call our second home away from home. But we have observed always the Indian Chef from indian section @ Straits Kitchen is always sloppy, unapproachable & rather unfriendly!! We are the first few to have early breakfast. As usual we greet him daily and he reluctantly greets. His foods displayed... More 

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear 353lisamathews, Greetings from Grand Hyatt Singapore! Thank you for your feedback. I am concerned to read about the unacceptable demeanor displayed by one of our culinary associates at StraitsKitchen. I would like to sincerely apologise for the lapses in service and please rest assured that the mentioned colleague will be counselled on the matter. Meanwhile, I look forward to... More 

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