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All 293 Singapore hotels

Grand Hyatt Singapore

5.0 of 5 Hotel   |   10 Scotts Road, Singapore 228211, Singapore
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87%
Ranked #26 of 293 Hotels in Singapore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
anakbabiilang Bergen, Norway
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1,259 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bergen, Norway
Top Contributor
106 reviews 106 reviews
18 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed there for 3 nights in September 2014 with my mom and 2 kids ages 8 and 5. The staff was excellent. Incredibly helpful, courteous, efficient and present. Meaning that you don't have to walk around to find one or wait a a long time for help. Really top notch. Our room was at the front tower. It was spacious... More

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Senior Contributor
32 reviews 32 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a high class hotel. Everything was satisfying, although I would expect the toilet to be a bit cleaner for this room quality. Apart from that everything was fine, my whole 6 night stay was smooth. Breakfast has a good variety of products. The gym was fully equiped. Location is fine, but Singapore is not very big so you... More

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St. Louis
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at several of the Orchard hotels, and this is definitely my favorite. It boasts a very contemporary / minimalist style, and the customer service is unparalled. The rooms are comfortable, and the pool area is gorgeous. There is a nightclub, Brix, in the hotel and other great restaurants as well, all centrally located. It's a pricey stay...but that's... More

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Hong Kong
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Why is it that American Brand hotels in Asia, just can't get it right? Well, except those who run a boutique version of course. Every single Grand Hyatt I stay in in Asia, just disappoints. Yes, great restaurants, bars, clubs and the like, but thats for the locals, not for those actually staying there. This one is no different. Check-in... More

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Steve K, Many thanks for posting your review about your stay with us. We will certainly continue to strive for higher service standards in the areas where we have fallen short. We look forward to the opportunity of welcoming you back and providing you with a pleasant and comfortable experience. Best regards, Olivier Lenoir Hotel Manager More

Perth
Contributor
18 reviews 18 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 1 night in September. Very good location. Room is quite spacious especially the bathroom. The shower room is a bit small though. Good that it has a bath for our kid to use. Breakfast was good with good Chinese and quality Indian food. However western food is definitely not Hyatt quality. Buffet dinner was excellent with so... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear onlyfinchy, Thank you for choosing to stay with Grand Hyatt Singapore on your last trip. We are pleased that you find our hotel’s location excellent. As you have mentioned, we are close to major tourist attractions in Singapore and a stone’s throw away from the famed Orchard Road shopping district. We are also delighted that you enjoyed our hotel... More

Singapore
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Grand Hyatt Singapore is located at the center of the bustling Orchard shopping area. One will be greeted by the busy street the moment you step out of the hotel. Inside the hotel, it is quite calm with cozy decor, nice getaway from crowd. The rooms are clean and comfortable with warm decor. The hotel has nice restaurant which are... More

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Dreacole, Thank you for choosing to stay with Grand Hyatt Singapore. We are delighted to know that you had an amazing stay with us. As you have mentioned, we place great emphasis on ensuring that all our rooms are clean, spacious and well-maintained at all times for the comfort of our guests, and we are glad that you had... More

Singapore, Singapore
Top Contributor
64 reviews 64 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Never thought I'd have to leave an average rating for a hotel like Grand Hyatt. But while the hotel facilities are generally fantastic, with great layout and the best pillows I've ever slept on, I was not impressed by their follow-up service standards. My problem with them started at check-in. I was booked under corporate rate, just like my overseas... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Shirls B, Greetings from Grand Hyatt Singapore! I would like to apologise for the lapses in service rendered by the team upon your check-in. I have also sent you a separate email pertaining to your encounter. We look forward to having the opportunity to welcoming you back soon! Best regards, Oliver Lenoir Hotel Manager More

South Africa
Top Contributor
108 reviews 108 reviews
60 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here in August for one night. We found the staff very helpful and the rooms clean and comfortable, with free wifi. The breakfast was great! There is a local shopping centre next door, but if you want to go to the more central shopping district, the cab fee will be about S$6 - 10.

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear LinSouthAfrica, Thank you for staying with us at Grand Hyatt Singapore! We are glad that you had a great hotel experience with us and enjoyed our convenient location, just off the main Orchard shopping belt and a stone’s throw away from Orchard MRT. It is our privilege to be able to be of assistance when you needed and we... More

Bandung, Indonesia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed for 3 nights on a holiday trip with my brother & sister and The Grand Hyatt was cool.. Centrally located among the hustle bustle of Orchard Road (prime shopping area in SG). The room was spacious and very comfy with a huge bathroom that came with shower and bathtub. The location of the room was on the new... More

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear deboraanjali, Thank you for sharing your feedback with us. We are delighted that you enjoyed your stay with us. We believe in providing appropriate value for our guests and this is part of our commitment through our products and services offered. We look forward to welcoming you back again soon. Best regards, Olivier Lenoir Hotel Manager More

Houston, Texas
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have been coming to Singapre on business for years and usually stay at the Grand Hyatt. The location at the intersection of Scott St. And Orchard Road is in the middle of the best shopping in town and hundreds of restaurants and bars. The workout and spa facilities are excellent. The pool area is nice too with a cool... More

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear JoeNamathsLiver, Thank you for recommending Grand Hyatt Singapore to the readers of TripAdvisor. We are delighted to learn that you have enjoyed your stay with us and are looking forward to welcoming you back again soon. Many thanks for your continued support. Best regards, Olivier Lenoir Hotel Manager More

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Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road, Singapore 228211, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Singapore 5*
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

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