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Grand Hyatt Singapore

5.0 of 5 10 Scotts Road, Singapore 228211, Singapore
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#23 of 292 hotels in Singapore
1,220 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Grand Hyatt Singapore
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Grand Hyatt Singapore
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  • Reviews (1,220)
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1,220 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
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London
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

On arriving, we were greeted by the entrance, check in was immediate on an iPad. We were led straight to our rooms. We booked two inter-connecting rooms for our children and us. If you book rooms in the newer wing, they are more spacious. However, we got upgraded to junior suites and thought these rooms were much smaller, we had... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel room was lovely and it was nicely furnished unfortunately the front door to the room was very thin and we could hear people in the corridor at night which woke us up several time throughout our stay. The hotel pool was also disappointing, for the size of the hotel the pool was tiny and it meant that it... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear 111helenel, Greetings from Grand Hyatt Singapore! It is most unfortunate and we deeply regret the inconvenience you encountered during your stay. We sincerely appreciate your feedback about the area of concern and have investigated and addressed this with the relevant parties involved. We assure you this is an entirely unique incident which will not repeat itself. In addition, our... More

Zurich, Switzerland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Overall well worth staying at. Value for money is given, only disappointment is that for all the money you pay you dont even get free wifi. In this day and age... otherwise outstanding hotel near all the shops at Orchard road and lots to eat nearby

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Janine P, Thank you for choosing to stay with Grand Hyatt Singapore during your visit to our Garden City! We are delighted to read that your stay was a pleasant one and that you enjoyed the easy accessibility to a multitude of entertainment choices around Orchard Road. Taking this opportunity, I would like to clarify that all our guests... More

San Jose, California
Contributor
20 reviews 20 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The excellent service starts as soon as you are greeted by the door person. Everyone I met was polite and professional. The hotel is conveniently located near Orchard road which has many shops and restaurants. The rooms are clean and comfortable and the air conditioning is able to get the room temperature low for those that like a cold room.... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear zoomy61, Thank you for making Grand Hyatt Singapore your hotel of choice and we are glad that you enjoyed the warm Hyatt hospitality shown to you by all our associates throughout your stay, and that you enjoyed the food prepared by our culinary brigade. One of the hallmarks of our hotel is our convenient location, which is a stone’s... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at many 5-star hotels and even though this was only rated as a "category 5" on Hyatt's scale, it was even better than some category 7 hotels! The check-in was seamless. From the moment we walked in, we were greeted by extremely friendly doormen who took our bags and proceeded to bring them to our room. The... More

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear JasonC1833, We are delighted to have exceeded your expectations and that you enjoyed every minute of your stay. Our associates pride themselves in delivering quality service and they will be delighted to know that they made your day by ensuring that you felt welcome from the moment you arrived. Since your feedback pertaining to the lighting, we have reviewed... More

Naples, Florida
Top Contributor
57 reviews 57 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed at numerous Grands Hyatts in Asia, this one while as always a nice hotel, was certainly not the best Hyatt. Actually I would have to say it was the worst Grands. While I am giving this average....it is only average for a Grand Hyatt....certainly above average for a standard hotel. I really do not think there was... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear wendymarie64, Thank you for sharing your sincere feedback on your stay at Grand Hyatt Singapore. We understand the condition of the rooms might have fallen short of your expectations. Our project team will look into the possibility of upgrading as the opportunity arises and your feedback on the rate structure has been shared with the management team to ensure... More

Jakarta, Indonesia
Top Contributor
58 reviews 58 reviews
45 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Like any other Grand Hyatt, the Grand Hyatt Singapore is wonderful and excellent in every way. Until this day we still remember our stay, especially through a pen from this hotel that some how still is in my hand today. The marble bathroom is elegant as it had always been and the service of the hotel is simply exquisite. The... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear raymondhong, Thank you for your kind compliments on Grand Hyatt Singapore! Situated at the heart of Orchard Road, our hotel is merely a short stroll away from the commute options. It also gives us great pleasure to know you were impressed by the warm reception. We will definitely be passing on your compliments to our service team who will... More

Kolkata (Calcutta), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Have been staying here for many years. The Grand wing rooms are junior suits that provide plenty of space. Everyone at the hotel makes you feel at home. One older gent who works in the hotels laundry service even says, "Thank you for coming again, Sir".The 10 Scotts lounge is a cozy place to relax and have a drink or... More

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grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Kalyan S, Greetings from Grand Hyatt Singapore! Many thanks for your kind review. We are very happy to read that you feel a sense of home whenever you stay with us and we are grateful for your appreciation of the service. The team and I look forward to welcome you back “home” again soon. Best regards, Olivier Lenoir Hotel... More

Townsville, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our third stay at this hotel, and I must say it has been a great experience. The rooms the location and most of all the food and the staff. A special shout out to Ghitha Nandy the team leader at Mezza Nine, we had a small problem with one of our meals it was taken care of by... More

Was this review helpful? Yes
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear john d, Greetings from Grand Hyatt Singapore! It is a pleasure to learn that you have had great experiences staying with us and were impressed with the level of service delivered by the team. We look forward to serving you again at your next stay with us. Best regards, Olivier Lenoir Hotel Manager More

Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

when i want to escaped from buzy atmoshpere of jakarta, i went to singapore and stayed at this hotel, the services of this hotel never makes me disappoint. will come back. ps: " the hotel location was very convenient in the scotts road"

Was this review helpful? Yes 1
grandhyattsingapore, Hotel Manager at Grand Hyatt Singapore, responded to this review

Dear Hario S, Greetings from Grand Hyatt Singapore! We are delighted to note that we have lived up to your expectation and you enjoyed the experience with us. The entire team at the hotel looks forward to your return soon. Best regards, Olivier Lenoir Hotel Manager More

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Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road, Singapore 228211, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hyatt Singapore 5*
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Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore

464 photos of this hotel

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Amenities

Hotel Style
#12 Spa Hotel in #15 Business Hotel in #16 Romantic Hotel in #21 Luxury Hotel in #23 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 
Number of rooms
677

Questions & Answers

Questions? Get answers from Grand Hyatt Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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