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Fraser Suites Singapore

Travelers' Choice award winner
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491A River Valley Road, Singapore 248372, Singapore
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Fraser Suites Singapore
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213 Reviews from our TripAdvisor Community

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Hong Kong
1 review
1 of 5 stars Reviewed 4 days ago NEW

We stayed at Fraser Suite during our last visit in mid-Dec 2015 with our 1.5 year-old baby and we have booked a 2-Bedroom apt. I have to say our family was very disappointed with our stay: 1) We have already informed your reservation department for arranging baby cot and high chair for my baby. Your reservation team has confirmed the... More 

Helpful?
Thank Samuel S
Clara_Beng, Manager at Fraser Suites Singapore, responded to this review

Dear Mr Samuel S, We regret to hear of your unhappy experience during your stay. Please accept our sincere apologies and be assured that this is not our usual standard. We are investigating your feedback, please allow us to get back to you soonest. Thank you. Regards, Christina Ng Operations Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

The serviced apartments are centrally located and close to almost everything with max 5-10 mins taxi drive. The hotel is itself excellent with all amenities in the apartments with high quality fittings. The staff is very friendly and professional and they take care of all your needs. Only issue is the breakfast area where you might have to wait for... More 

Helpful?
1 Thank SapanGarg
Clara_Beng, General Manager at Fraser Suites Singapore, responded to this review

Dear SapanGrag Thank you for your review and favorable comments of Fraser Suites and the services the team provided. We are delighted that you had a great experience despite the queue for breakfast. We are constantly looking at ways to reduce the waiting time and appreciate both your feedback and patience. We will look forward to be of service to... More 

Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Fraser Suites with our family of five for 8 nights in January 2016. On arrival we were impressed with the welcoming staff and the level of accommodation. We stayed in a 3 bedroom apartment and the layout was fantastic. The rooms were cleaned daily and house keeping were fabulous. Fraser suites have buffet breakfast daily, with enough... More 

Helpful?
2 Thank juliadarrell
Clara_Beng, General Manager at Fraser Suites Singapore, responded to this review

Dear juliadarrell Warm greetings and many thanks for your great review on your recent stay at Fraser Suites Singapore! We are delighted that you and your family had a wonderful stay and appreciate your many compliments from our apartment, buffet breakfast and complimentary shuttle services to our fabulous housekeeping and helpful front desk team! We thank you for recommending others... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Convenient.location, local bus stop right out the front of the hotel. Buffet breakfast good. Staff were very accommodating, even celebrating my birthday with a delicious birthday cake and staff singing happy birthday. I was very touched. Great facilities, couldn't recommend higher.

Helpful?
3 Thank cboyd789789
AdrianLee-Frasers, Resident Manager at Fraser Suites Singapore, responded to this review

Dear cboyd789789 Many thanks for your wonderful review during your recent stay at Fraser Suites Singapore! We are delighted that you and your family enjoyed your stay and glad that we are able to celebrate your birthday with you. We appreciate your compliments on our great facilities and accommodating staff. Most of all, we thank you for recommending others to... More 

American Canyon, California
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed her last summer during Singapore's 50 year anniversary. We've stayed at many Fraser properties over the years in other Asian countries and we like the Fraser brand. This time we got a 2 room suite. Check in and out was prompt and the breakfast was alright(wish there was more options). The apartment was okay, a... More 

Helpful?
2 Thank bluemocha
AdrianLee-Frasers, Resident Manager at Fraser Suites Singapore, responded to this review

Dear bluemocha Thank you for your positive review on your last year's stay with us! Most importantly, we appreciate very much your continuous support to Fraser properties, especially in the Asian region! We are glad that you enjoyed our chicken satay very much and it help to enhance your experience staying with us! Your compliments will be shared with the... More 

austrlalia
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we lucked out with last minute decision to head to singapore for new yr w relatives and despite v heavy bookings, we found fraser suites. incredibly clean modern well rquipped apartments. plasma screens everywhere and bose sound system. bosch appliances and v v comfortable bed and furnishings. standout was staff - couldn't fault a single member in any dept. all... More 

Helpful?
2 Thank oztraveller2009
AdrianLee-Frasers, Resident Manager at Fraser Suites Singapore, responded to this review

Dear oztraveller2009 Thank you for choosing to stay at Fraser Suites Singapore! We are glad our incredibly clean and well equipped apartment exceed your expectations! Your compliments for the staff members will be shared with the team and they will be proud of their efforts on service excellence! We look forward to welcoming you again in the near future! Yours... More 

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel. Travelled with family so wanted an apartment style accommodation. Upgraded to penthouse from the originally booked 3 bedroom apartment. Excellent apartment with living room, dining area, kitchen, laundry, bathrooms and bedrooms. A lot of space for all involved. Excellent housekeeping from Lucy who took extra special care of us. My mother is in her 80's and she minimised... More 

Helpful?
3 Thank Mike C
AdrianLee-Frasers, Resident Manager at Fraser Suites Singapore, responded to this review

Dear Mike C Many thanks for your wonderful review on your recent stay at Fraser Suites Singapore! We are delighted that you and your family enjoyed your stay and glad that our Housekeeper Lucy and Concierge Martin exceeded your expectations! We will share these compliments with the team and a note of appreciation will be presented to them. Thank for... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in a two bedroom, 2 bathroom unit. We were totally happy with our apartment, it was clean, well maintained, modern. The pool and amenities were wonderful, breakfast adequate but we were grateful for it. Housekeeping efficient and the staff unfailingly polite and considerate, helpful. Our kids loved it there and we thought it was great value and much... More 

Helpful?
2 Thank Mel A
AdrianLee-Frasers, Resident Manager at Fraser Suites Singapore, responded to this review

Dear Mel A Thank you for your positive review on your recent stay with us! We are delighted that you and your family enjoyed your stay and find us great value! Many thanks for your compliments on our efficient housekeeping, and all other polite and considerate staff members! We are excited that you would definitely stay with us again and... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 5, 2016 via mobile

Very expensive 3-bedroom apartment at SG$ 965 pn and wouldn't have minded the cost but the hotel was a 3-star classified as a 5-star. The breakfast was poor and after the first morning, opted to eat out and skipped breakfast for the rest of my stay. Gave the hotel feedback but heard nothing in return. The rooms were not well... More 

Helpful?
1 Thank ChijiokeWillam
AdrianLee-Frasers, Resident Manager at Fraser Suites Singapore, responded to this review

Dear Mr Nwosu Thank you for your valuable feedback on your recent stay with us and at the same time, we appreciate your time for speaking to me today. All of us are very concerned on the experience that you have received. We sincerely apologize for not meeting your expectation and regret for any inconvenience caused. We would like to... More 

Bunbury, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016

Great location. Breakfast was ok..busy at times. We chose a 2 bedroom , 2 bathroom apartment for our stay and the room was comfortable in size and in very nice condition. The complex offers free shuttle buses to several different locations which we found very convenient during our stay.

Helpful?
1 Thank demister2000
AdrianLee-Frasers, Resident Manager at Fraser Suites Singapore, responded to this review

Dear demister2000 Thank you for your great review on your recent stay at Fraser Suites Singapore! We are glad that the size and nice condition of the apartment unit made a difference to your stay! Indeed, we are pleased that our two complimentary shuttle services serve you well! We look forward to welcoming you very soon again! Yours sincerely Adrian... More 

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