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Carlton Hotel Singapore

4.0 of 5
76 Bras Basah Rd, Singapore 189558, Singapore
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Carlton Hotel Singapore
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Ranked #90 of 300 Hotels in Singapore
A recent review
5 of 5 stars Reviewed July 24, 2011
patsot rizal
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2,034 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Carlton Hotel Singapore
See the most recent reviews
rizal
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 24, 2011

me and my friend really enjoyed our 4 day stay in this hotel... excellent place to rest after our whole day tour.. good service as well...my friend bing lourdes who sponsored this trip indeed was very happy.. she made the right choice ... Carlton hotel is d best...

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 18, 2011

The check in was quick and staff friendly and professional. However once I got to my room, it was a smoking room and being a non-smoker the smell was unbearable. I asked reception for a non-smoking room and it took about an hour to arrange, which was OK as I went over to the shopping mall across the road for... More 

Was this review helpful? Yes 1
Perth Western Australia
Top Contributor
56 reviews 56 reviews
56 hotel reviews
132 helpful votes 132 helpful votes
1 of 5 stars Reviewed July 17, 2011

I have stayed at just about every 4 or 5 star hotel in singapore and all i can say is dont bother with this one... I booked a room on their website thinking i had booked a room in their new tower, when i was checked in i was directed to a room in the old tower, i informed the... More 

Was this review helpful? Yes 4
Adelaide, Australia
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 16, 2011

We booked into the Carlton and arrived early morning after a flight from Athens. As we had stayed at the Carlton a couple of weeks previously, we asked if we could get into our room early. The staff were excellent in accommodating our request such that we were able to have access to our room during the early morning. Again,... More 

Was this review helpful? Yes 2
Melbourne
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 13, 2011

After doing quite a bit of research on the location of hotels and trying to find something on a reasonable budget which is difficult for Singapore I settled on the Carlton Hotel for our 4 night stop over on the way home from Penang. When we arrived we were upgraded to an Executive room which came with the extra perk... More 

Was this review helpful? Yes 1
Maffra, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 11, 2011

After reading some reviews about the Carlton hotel before we left I must admit I had my doubts about staying there. ALL unfounded!!! The hotel was fantastic the staff were lovely and extremely helpful, all were friendly and polite. We especially appreciated the welcome from the gentlemen at the door after a long flight that was delayed. The rooms were... More 

Was this review helpful? Yes 2
hobart
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 10, 2011

Stayed two nights en route to Europe. Booked through SIA Stopover package so got a good price. Were upgraded to a better room and although in the old part we have no complaints. Room was spacious, clean and quiet and we slept well. Breakfast buffet was excellent. Staff very friendly and helpful and we even got a free late checkout... More 

Was this review helpful? Yes 1
Chester, United Kingdom
Top Contributor
78 reviews 78 reviews
60 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed July 4, 2011

I stayed here for a five night stay, and found the staff to be polite and helpful, and the rooms were very comfortable. The pool is nice, and there is a well equipped gym. My only gripe was the extra charges for internet and breakfast, it's so petty to charge extra for these when staying at an expensive hotel.

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 2, 2011

After a 14 hour flight from London you dread waiting around until your room is ready. The hotel was kind enough to let us check in after an hour and also upgraded us to an executive room. Room was large, great views. The Tv has limited channels but this should not matter if all you want to do is sleep!... More 

Was this review helpful? Yes 1
Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 2, 2011

Can't say enough about the great service, from reception, concierge to ground staff. The moment you get off the taxi, there is someone who will take your luggage all the way to the front desk. And when you collect your luggage from the concierge to leave the hotel, someone would be there to take your luggage and spontaneously brings it... More 

Was this review helpful? Yes 1
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