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All 292 Singapore hotels

Carlton Hotel Singapore

4.0 of 5 Hotel   |   76 Bras Basah Rd, Singapore 189558, Singapore
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Carlton Hotel Singapore
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72%
Ranked #83 of 292 hotels in Singapore
A recent review
3 of 5 stars Reviewed November 28, 2008
loulou_in_uk London, United Kingdom
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1,800 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (410)
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There are newer reviews for Carlton Hotel Singapore
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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 28, 2008

we needed a hotel in town and it has to be near a train station for convenience. this is the most decent we can find for slightly over SDG200. the rooms are clean with just right amount of space for 2 people. it's just opposite Chijmes, 5 minutes stroll from Raffles City, 10minutes from Bugis Junction, very convenient. the hotel... More

Was this review helpful? Yes 3
CarltonHotel, Manager at Carlton Hotel Singapore, responded to this review

Thank you very much for posting your detailed feedback on this forum following your recent stay at the Carlton Hotel Singapore. We apologise that we did not meet your expectations on this occasion. We apologise for an oversight on the billing instructions which was promptly corrected. On your service encounter with our reception staff, please be assured that we have... More

Brisbane
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 14, 2008

Spent 6 nights at the Carlton and couldn;t find anything to complain about. Staff were good in all departments. Room was always clean and so was the carpet (someone made a comment on here about it being dirty). Building going on outside our window was very interesting to watch and the noise was very minimal. We stayed in Room 1114... More

Was this review helpful? Yes 2
NT
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 9, 2008

I was recommended this hotel by my travel agent and I had some small doubts after reading reviews on tripadvisor. As the trip was special occasion I emailed the hotel directly before my visit and they were very courteous. I am happy to report a very lovely stay. Staff were very nice and even had a fruit basket waiting for... More

Was this review helpful? Yes 2
Saigon
Contributor
13 reviews 13 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 25, 2008

Stayed 3 nights at the Carlton recently whilst attending a trade show. Upon check in was told that the rooms were not available yet and to be back by 2-3 pm . This was perfectly reasonable so left and returned at 3 pm to be told that the room was available. Asked for a smoking room and was told that... More

Was this review helpful? Yes 1
Sutton, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 22, 2008

We have just returned from a 14 night holiday in Bali followd by 4 nights staying at the Carlton Hotel in Singapre. The check in was smooth and we upgraded to a Premier room without even asking. The room was clean with a nice bathroom and separate shower cubicle. Our only problem was that they took our bathrobes away after... More

Was this review helpful? Yes 1
Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 21, 2008

The experience of staying with the "4 star hotel" is kinda disappointed. Let's talk about the good points first. The counter staff are friendly and they offered us an upgrading of the room, and it is at 22nd floor, the view is fabulous that you can see the whole city from the window~ However when i stepped in the Deluxe... More

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Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 20, 2008

Stayed two nights on 15-17 Oct for a business training workshop. Hotel looked good upon arrival, great location, nice lobby and decor. However, I was immediately put off by the young lady who checked me in. I felt she treated my three colleagues and I like little children on a holiday by ourselves, instead of the business travellers that we... More

Was this review helpful? Yes 1
CarltonHotel, Manager at Carlton Hotel Singapore, responded to this review

Thank you very much for having taken the time to post your comments on this forum following your recent stay at the Carlton Hotel Singapore. We regret that staff attitude has led to a disappointing stay and would like to extend our sincere apologies. We have taken immediate actions to counsel our front desk and room service staff and took... More

Malaga, Spain
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2008

We booked the Carlton through Singapore Airlines stopive package. It was the mid priced choice, and seemed to have good reviews on TripAdvisor. On arrival the check in was speedy and the staff very pleasant. We went to our room on the 20th floor and our luggage arrived very soon after. We were there for two nights, but didnt take... More

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new zealand
Top Contributor
105 reviews 105 reviews
79 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed October 6, 2008

we booked the 'mystery hotel' with wotif at S$168 a night which for a 4 star hotel is a great price we thought. room nicely renovated. there is construction noise on the adjoining wing (supposed to end Nov 08) so make sure your room is away from that. bed firm and good. we only stayed 14 hours as a stopover.... More

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Aberdeen, United Kingdom
Top Contributor
142 reviews 142 reviews
129 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed October 6, 2008

Have stayed at Carlton many times with business but its been a year so booked an over nighter for myself. $350 for a room with no breakfast to me is very expensive. But I paid it as was in town for GP Carlton is central for everything but the premium in price is not worth it. Far better off getting... More

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Additional Information about Carlton Hotel Singapore

Address: 76 Bras Basah Rd, Singapore 189558, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Carlton Hotel Singapore 4*
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Also Known As:
Singapore Carlton Hotel
Carlton Hotel Singapore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#58 Romantic Hotel in Singapore #62 Luxury Hotel in Singapore #63 Family Hotel in Singapore #66 Business Hotel in Singapore #83 Top resorts Hotel in Singapore
Hotel Class
Number of rooms
915

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