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All 292 Singapore hotels

Carlton Hotel Singapore

4.0 of 5 Hotel   |   76 Bras Basah Rd, Singapore 189558, Singapore
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Carlton Hotel Singapore
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Ranked #86 of 292 hotels in Singapore
A recent review
4 of 5 stars reviewed 2 weeks ago
Susan P Brisbane, Australia
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1,811 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (421)
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There are newer reviews for Carlton Hotel Singapore
See the most recent reviews
Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have stayed here around 5 times, this was the first time we were in the new tower. Room was very comfortable, quiet and well decorated. Location is excellent. We only stayed one night this time on way to Malaysia; would have been disappointed had we been staying longer about pool being closed for repair. This should be mentioned on... More

Was this review helpful? Yes 1
Maitland, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel in a good location for a Singapore stopover . Check in was smooth and bags delivered within minutes of entering our room. Room was spacious and bathroom exceptional with a large free standing bath and numerous shower nozzles.

Was this review helpful? Yes 1
Sydney, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here on a business trip in July and found, like everything in Singapore that the standards of order and cleanliness were high. Staff were helpful in the lobby from the minute I stepped out the cab. My room was... roomy! And the bathroom luxurious (for a standard room!). Bed was very comfortable and the views were great. Air... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friend and I stopped off for 3 days in Singapore on our way to Australia and the travel agent had recommended this hotel to us, it was perfect. Right next door to Raffles Hotel, across the road from Raffles City shopping Centre and foodie centre and easy to get everywhere in taxis, which were surprisingly NOT expensive. The foyer... More

Was this review helpful? Yes 1
Hong Kong, China
Top Contributor
56 reviews 56 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very conveniently, located at the intersection of Orchard Road and the city's business district, the Carlton is a modern, clean, friendly, option. I've stayed here probably 50 times since 2007, during which time the place has gone from good to better. The new wing in particular is very nice, and pretty good value, given that rooms at it's more famous... More

Was this review helpful? Yes 1
Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a week in July for work. New wing is very nice much better than the old set up which I stayed in years ago. I must agree with most reviewers that the front desk staff can use a lot of custmoer service training - would it really be that hard to show some genuine warmth and happiness... More

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Paris, France
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed in the Old Carlton some 5 years + ago , now fully renovated its completely different I take a room in the new wing (recommanded) with astonishing view on raffles city New rooms - Premier Room are modern style, with excellent bedding , bathroom communicating by a large window (make it exotic) with the room nd looking toward... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I went for a Stayacation. Basically, this hotel has poor service. 1. The people who answer the phone are basically not polite and lacks customer service. Curt in response and lacks courtesy. Asked for shower gel and had to call 3 times & 45 mins later before it arrive. 2. Reception counter for check in is poorly man. Encountered rude... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Been here for more than a decade and still enjoying the visitation each time. Thankful to her excellent customer service. Not only that she is friendly, helpful, Jessica has always serves with passion. There were more than one good chilling experience I could remember and wanted to share with you. Jessica always make sure that each visit of mine is... More

Was this review helpful? Yes 2
Manila, Philippines
Contributor
19 reviews 19 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything you would have expected from a hotel in this class... nice rooms, good breakfast and great location. Only thing missing is the internet in the rooms... I don't get it that access is available for free at the lobby and not in the rooms. I've stayed at other hotels in this city where internet is free in the rooms.... More

Was this review helpful? Yes 1
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Additional Information about Carlton Hotel Singapore

Address: 76 Bras Basah Rd, Singapore 189558, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Carlton Hotel Singapore 4*
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Also Known As:
Singapore Carlton Hotel
Carlton Hotel Singapore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#62 Romantic Hotel in Singapore #64 Luxury Hotel in Singapore #67 Family Hotel in Singapore #70 Business Hotel in Singapore #86 Top resorts Hotel in Singapore #86 On the Beach Hotel in Singapore
Hotel Class
Number of rooms
915

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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