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All 292 Singapore hotels

Carlton Hotel Singapore

4.0 of 5 Hotel   |   76 Bras Basah Rd, Singapore 189558, Singapore
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Carlton Hotel Singapore
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72%
Ranked #83 of 292 hotels in Singapore
A recent review
4 of 5 stars reviewed 2 days ago
ironrooster73 Hong Kong, China
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1,794 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (414)
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English first
Hong Kong, China
Top Contributor
56 reviews 56 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very conveniently, located at the intersection of Orchard Road and the city's business district, the Carlton is a modern, clean, friendly, option. I've stayed here probably 50 times since 2007, during which time the place has gone from good to better. The new wing in particular is very nice, and pretty good value, given that rooms at it's more famous... More

Was this review helpful? Yes 1
Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week in July for work. New wing is very nice much better than the old set up which I stayed in years ago. I must agree with most reviewers that the front desk staff can use a lot of custmoer service training - would it really be that hard to show some genuine warmth and happiness... More

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Paris, France
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've stayed in the Old Carlton some 5 years + ago , now fully renovated its completely different I take a room in the new wing (recommanded) with astonishing view on raffles city New rooms - Premier Room are modern style, with excellent bedding , bathroom communicating by a large window (make it exotic) with the room nd looking toward... More

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I went for a Stayacation. Basically, this hotel has poor service. 1. The people who answer the phone are basically not polite and lacks customer service. Curt in response and lacks courtesy. Asked for shower gel and had to call 3 times & 45 mins later before it arrive. 2. Reception counter for check in is poorly man. Encountered rude... More

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Been here for more than a decade and still enjoying the visitation each time. Thankful to her excellent customer service. Not only that she is friendly, helpful, Jessica has always serves with passion. There were more than one good chilling experience I could remember and wanted to share with you. Jessica always make sure that each visit of mine is... More

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Manila, Philippines
Contributor
19 reviews 19 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything you would have expected from a hotel in this class... nice rooms, good breakfast and great location. Only thing missing is the internet in the rooms... I don't get it that access is available for free at the lobby and not in the rooms. I've stayed at other hotels in this city where internet is free in the rooms.... More

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1 review
3 of 5 stars Reviewed 1 week ago

I stayed at Carlton for 2 nights. The room size is spacious and the location is great. However, the housekeeping needs to improve. I found some hairs in the bathroom and tissue box is empty. So sad that the swimming pool is closed as they are currently under renovation.

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Houston, Texas, United States
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is lovely and modern without being OTT. I stayed on the executive level and the room was fantastic. The bathroom was nice with a wet room and the deco pre of the room was modern and pleasant. Room service was swift as was laundry services. I only ate breakfast at the hotel, but this was also a good... More

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brisvegas
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was good value for money and was located in a perfect part of town. A short walk to shops and mrt stations which helped with the heat and rain. The room was well appointed and spacious compared to some we have seen. We didn't include breakfast in our booking but tried it one morning and were very impressed... More

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Hamilton, New Zealand
Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found this hotel to be a good location with the Raffles Hotel complex just next door and good shopping close by, although it is quite a walk to the likes of Orchard Road. The whole hotel is very smart, but beginning to age. However, they did tell me they are in the process of refurbishing and this will make... More

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Additional Information about Carlton Hotel Singapore

Address: 76 Bras Basah Rd, Singapore 189558, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Carlton Hotel Singapore 4*
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Also Known As:
Singapore Carlton Hotel
Carlton Hotel Singapore

686 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#59 Romantic Hotel in Singapore #62 Luxury Hotel in Singapore #64 Family Hotel in Singapore #66 Business Hotel in Singapore
Hotel Class
Number of rooms
915

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