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The Duxton Hotel

3.5 of 5 83 Duxton Road, Singapore 089450, Singapore (Formerly Berjaya Singapore Hotel - Singapore)
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The Duxton Hotel
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The Duxton Hotel
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342 reviews from our community

Traveler rating
    47
    167
    73
    34
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Spanish first
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    (342)
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    (74)
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    (81)
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    (119)
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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 5 days ago NEW

We have been staying here for the past one year and have always loved our stay. Of course the first visit was quite unpleasant due to old facility issue but when I had raised my concern the staff and the manager settled it for us by switching our room to another higher category. By our 2nd stay all was fixed... More 

Was this review helpful? Yes
Hong Kong Region, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place is well located and doesn't pretend to be anything more than it is. A little old, but it may be the style. The price is good and therefore the value pretty good, especially for Singapore. Rooms were big and everything functioned.

Was this review helpful? Yes 3
TheDuxtonHotel, Front Office Manager at The Duxton Hotel, responded to this review

Dear Jonathan S, Thank you for your positive review. We appreciate your honest feedback. We hope to see you again on your next visit. Thanks and Regards, More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Very old facilities they have. We were given a room whereby the room door was faulty. This is my first time that the door couldn't be open after trying so many times. They have only 3 levels and it was not crowded at that point time. But it took them 20 mins just to attend to us. We were given... More 

Was this review helpful? Yes 1
TheDuxtonHotel, Front Office Manager at The Duxton Hotel, responded to this review

Dear Ms Pearlyn K, Thank you for your feedback on your experience. We do apologize to have caused such a bad experience on your stay, however, we would also like to address that after explaining all the hotel policies, it is definitely disheartening to see guests breaking all regulations. As much as we would like to see all guests enjoying... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Exterior look of hotel looks nice and classic, however the interior of the room was bad! Room looks old, carpet was smelly, weird noisy sound at night that was disturbing my sleep! Lousy service, requested for room service and the staff came only 45 minutes later! 2 indian ladies at the check in counter were rude, very bad customer service!... More 

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TheDuxtonHotel, Front Office Manager at The Duxton Hotel, responded to this review

Dear Mr Williams G, We are truly sorry for a negative experience on your stay. We do understand on your concern of the facilities, and would definitely agree on a makeover of the hotel. Our proposed renovation would be well deserved in time to come. May we suggest you to give us more details so that your concern can be... More 

Sydney
Top Contributor
69 reviews 69 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 27, 2014

There are 3 good things about this hotel. It's location near China Town and close to the cbd and many good eateries (including Japanese, Korean and others); the staff who are very helpful and obliging; and the foyer and lounge area which have a charming ambience reminiscent of times past. But after that the negatives that you find in other... More 

Was this review helpful? Yes 2
Various, UK, Aus, NZ, HK
Top Contributor
91 reviews 91 reviews
63 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed October 17, 2014

I really, really want to like this hotel and that's why I came back after my first visit. Unfortunately this trip was pretty problematic. The location is great - close to Raffles Place and Marina and all my business meetings, with a good selection of eateries nearby. Unfortunately, I just can't like it. My stay was dire. Although I liked... More 

Was this review helpful? Yes 1
London
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 23, 2014

First thoughts, looking very tired in places, net curtains could have done with a wash and a few threadbare carpets. Rooms had a bit of a must smell but the beds themselves where clean and comfortable. Staff where friendly but one in particular looked either bored or not happy in her work. Cafe attached, excellent coffee and food and the... More 

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Heathrow area
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 20, 2014

An really nice old-fashioned hotel, our room was a reasonable size, although in fact twin rooms were larger than standard double rooms. Reception was helpful, managed to book us Tiffin at Raffles at very short notice, and we loved the antiques dotted around the place. Location good, perfect for the metro and Chinatown. Not pretentious, you get what you pay... More 

Was this review helpful? Yes
TheDuxtonHotel, Front Office Manager at The Duxton Hotel, responded to this review

Dear Iwishiweretherenow, We are delighted to hear that you have enjoyed your stay and wish to host you again on your next visit. Thank you for your positive feedback as it motivates us to do better. Best Regards, More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2014

The maisonette room was very nice, big, clean, cozy and comfortable!The building looks very nice, the staff is friendly, the lobby area is very beautiful and the location is perfect with nearby metro!

Was this review helpful? Yes 1
TheDuxtonHotel, Front Office Manager at The Duxton Hotel, responded to this review

Dear Ms Anna K, Thank you for choosing to stay at The Duxton Hotel! We are glad that you have enjoyed your stay and I am glad to hear that our staffs have delighted you. Thank you again for your recent review and we hope to welcome you back again. Best Regards, Kasturi Thangayah Front Office Manager More 

Singapore, Singapore
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 7, 2014

Rude staff. Didn't manage to see her name tag but there were 2 indian ladies serving me and they were unhelpful and unprofessional. True that, the exterior of the hotel looked nice. Once you enter the hotel room, there's a funky-awful smell, the carpet looks filthy. Overpriced rates that doesn't satisfy your comfort. Doesn't apply as 4-star hotel to me.... More 

Was this review helpful? Yes 5
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Additional Information about The Duxton Hotel

Address: 83 Duxton Road, Singapore 089450, Singapore (Formerly Berjaya Singapore Hotel - Singapore)
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Duxton Hotel 3.5*
Number of rooms: 48
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Also Known As:
Singapore Berjaya Hotel
Berjaya Hotel Singapore
The Duxton Hotel Singapore

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