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All 292 Singapore hotels

Grand Pacific Hotel

4.0 of 5 Hotel   |   101 Victoria Street, Singapore 188018, Singapore (Formerly Allson Hotel Singapore)
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Grand Pacific Hotel
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66%
Ranked #102 of 292 hotels in Singapore
A recent review
4 of 5 stars reviewed 5 days ago
SylviaPliego Dubai, United Arab Emirates
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548 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here for two nights just recently and were upgraded to a "Premier" room after booking a deluxe room. If the room we stayed in was considered one of the best i wouldn't like to see what the others look like. Our room was located on the 12th floor, unfortunately right near the elevator which when in the room... More

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We just spend 6 nights at the Grand Pacific and I have to say I was very happy with our choice. The hotel is has a great locations. It's only 10 minutes walk to Clarks Quay, to the Merlion is about 15 and to Chinatown 20. The rooms are small and a little bit old, but very clean with a... More

Was this review helpful? Yes 2
KevinSingh_HotelMngr, Manager at Grand Pacific Hotel, responded to this review

Greetings from the Hotel Grand Pacific Singapore!! We are delighted to hear that you enjoyed your stay with us. Our location is indeed perfect for both the business and the leisure traveller being in the heart of the city centre. We have shared your comments with the housekeeping team and they are elated to hear that the efforts they put... More

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for three nights as a second stop over for our honeymoon in December 2013. I understand Singapore is expensive but this hotel is not worth the money especially when you say staying in the “premier” style room. The hotel is very run down and smells, specially down on the lower levels where the gym... More

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KevinSingh_HotelMngr, Manager at Grand Pacific Hotel, responded to this review

Greetings from the Hotel Grand Pacific!! Thank you for your feedback and your kind compliments on the service levels of our team. You will be glad to know that since December 2013, during your last stay with us, we have upgraded the general outlook and ambience of the hotel. We embarked on this in stages, firstly upgrading the facilities in... More

Oulu, Finland
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Breakfast was great, location is good near two MRT stations and the rooms are big in Singapore terms! Clean and nice hotel with nice staff. It was weird though that they came to breakfast table 10 minutes before the breakfast was closing to remind the customers there's only 10 minutes left! The biggest con was that the bed was extremely... More

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KevinSingh_HotelMngr, Manager at Grand Pacific Hotel, responded to this review

Greetings from the Hotel Grand Pacific Singapore!! Thank you for your kind compliments on our service professionals. Our team at our restaurant have been trained to offer the added service to our guest to inform them 10 minutes before the closure of the buffet. This is solely to ensure that should our guest like to go back for seconds or... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

My family stayed for 2 separate periods in mid-July. On the first night we were allocated to 6th floor. The rooms were old and felt like 1980's. We checked in again 2 days later and were allocated to 16th floor. It was like heaven compared with the first night. The rooms were brighter and neater. Yet the twin beds were... More

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KevinSingh_HotelMngr, Manager at Grand Pacific Hotel, responded to this review

Greetings from the Hotel Grand Pacific!! Thank you for your feedback which we have shared with our team members. We are upgrading our facilities in stages and have completed the Premier Rooms which you had experienced. We have given our Deluxe Rooms a nostalgic feel with the charm of traditional rosewood furniture as we do have quite a number of... More

surrey
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent a few nights here recently and found the hotel pretty average. The location was good, near to Chimes and Raffles, however the room was uninspiring decor-wise with a strange internal window between my room and the outside world and the food wasn't great. The door staff and concierges were probably my highlight as they were polite, friendly and... More

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KevinSingh_HotelMngr, Manager at Grand Pacific Hotel, responded to this review

Greetings from the Hotel Grand Pacific!! Our location is indeed great being right in the middle of the City Centre with access to various tourist attraction, conference venues and famous eateries. We are upgrading our facilities gradually and have completed the refurbishment of our Premier Rooms which provide a modern décor in line with our guest expectations. With regards to... More

Wellington, New Zealand
Top Contributor
84 reviews 84 reviews
29 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

Grand Pacific has long been a favourite of ours having first stayed here 27 years ago. We did a booking direct through the Website for a double and triple room-five adults. The triple room ended up having a queen bed only and when we asked for another bed they proceeded to charge an additional SGD60 per night plus taxes. This... More

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KevinSingh_HotelMngr, Manager at Grand Pacific Hotel, responded to this review

Greetings from the Hotel Grand Pacific!! Thank you for choosing us as your preferred choice of accommodation while in Singapore. Our newly refurbished Premier rooms are indeed popular with our guest, nevertheless, we would like to apologise for the inconvenience you had encountered with regards to the extra bed request. Our rooms are generally for a double occupancy but extra... More

Hervey Bay, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This is the second time we have stayed at the Grand Pacific and the experience was even better this time! The price, rooms and location are excellent but it is the staff who really made our stay memorable.They are always ready to help and offer excellent advice. The restaurant serves a buffet of local dishes and the chef often arrives... More

Was this review helpful? Yes
KevinSingh_HotelMngr, Manager at Grand Pacific Hotel, responded to this review

Greetings from the Hotel Grand Pacific Singapore!! Thank you for your kind compliments and we are glad that you had a memorable stay with us. I have shared your feedback with my team and we are delighted that the continuous training on guest satisfaction is paying off!! We look forward to serving you again soon. Best Regards, Kevin Singh Hotel... More

Kalgoorlie
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Poor food orderd medium rare steak came out very well done like leather, booked as a couple with my wife and got two single beds that's after paying for a upgrade do not think I will be back highlight of the stay was the polite door man at the entrance.

Was this review helpful? Yes
KevinSingh_HotelMngr, Manager at Grand Pacific Hotel, responded to this review

Greetings from the Hotel Grand Pacific Singapore!! We would like to apologise for the experience that you had with regards to your food order. I have shared your comments with the Executive Chef and the culinary team and they too are disappointed that your order was not satisfactory. Our Executive Chef has highlighted to his team on the importance of... More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

This was my first visit, and there is no doubt that I will visit and stay at this hotel again. The environment was good, clean and vibrant. The room is very spacious and the price is very reasonable too for the size. I just love the hotel and would definitely recommend to anyone who is looking to stay at a... More

Was this review helpful? Yes
KevinSingh_HotelMngr, Manager at Grand Pacific Hotel, responded to this review

Greetings from the Hotel Grand Pacific!! I have shared your comments with my team and we are elated to hear that you had a memorable experience with us. In our pursuit of excellence, it's comments like yours that gives our team motivation to continue to strive towards consistent guest satisfaction. Our team participates actively in training programs to ensure our... More

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Additional Information about Grand Pacific Hotel

Address: 101 Victoria Street, Singapore 188018, Singapore (Formerly Allson Hotel Singapore)
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Pacific Hotel 4*
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Also Known As:
Allson Hotel Singapore
Singapore Allson Hotel
Allson Singapore
Grand Pacific Hotel Singapore

196 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style
#74 Luxury Hotel in Singapore #102 Top resorts Hotel in Singapore #102 On the Beach Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Sixteen-story Hotel situated in the heart of business, shopping & entertainment center. ... more   less 
Number of rooms
450

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