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Riverview Hotel Singapore

3.5 of 5 Hotel   |   382 Havelock Road | Singapore, Singapore 169629, Singapore
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Ranked #118 of 292 hotels in Singapore
A recent review
3 of 5 stars Reviewed October 8, 2012
Douglas F Melbourne, Australia
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598 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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There are newer reviews for Riverview Hotel Singapore
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Melbourne, Australia
2 reviews
3 of 5 stars Reviewed October 8, 2012

stayed two nights 29+ 30 september 2012, booked deluxe room but certain only superior room. Very small , wardrobe door had to be fixed so it could be closed . Was assured by reception that our room 1217 was a deluxe hope we were not overcharged.

Was this review helpful? Yes
KeaneSua, E-Marketing Manager at Riverview Hotel Singapore, responded to this review

Dear Douglas, Many thanks for staying with us on your second visit. We apologise for the wardrobe door’s malfunction that you have mentioned. We would like to assure you that the room you stayed in is our Deluxe Room. Our Superior Rooms are located on levels 5 to 9, while the Deluxe Rooms offers our guests a panoramic view of... More

london
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 6, 2012

I stayed in this hotel for 16 nights in Sept/Oct 2012. The jade lounge was consistently good, excellent service and good snack menu. The evening entertainment was of suitable standard just to my personal taste The main restaurant was good. Buffet breakfasts got a bit boring after this long but would be the same for any hotel. The Chinese restaurant... More

Was this review helpful? Yes 1
KeaneSua, E-Marketing Manager at Riverview Hotel Singapore, responded to this review

Dear 77nab, Thank you very much for your kind review on TripAdvisor. We are delighted that you enjoyed your time at our Jade Lounge, and liked the Singapore River location of the hotel and our coffee house. Our Housekeeping team will be happy to learn of your praise for the room cleanliness and your compliment about our staff will further... More

Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 3, 2012

My partner and I spent two nights here enroute to London and it was a good choice. The staff were helpful and friendly and the room was clean. Just what we look for. The location was good for us but may have been a little far away from the MRT for some visitors. The location bordering the river was perfect... More

Was this review helpful? Yes
KeaneSua, E-Marketing Manager at Riverview Hotel Singapore, responded to this review

Dear Elsie1987, Many thanks for your compliments. Your kind comments will encourage our teams to continue with their efforts to further enhance their services for our guests. We are glad that you were fine with the room’s cleanliness and riverfront location of the hotel, including the alfresco setting of our F&B outlets. We would also like to share with you... More

Perth
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 1, 2012

Recently stayed at this hotel for 4 nights during the 2012 Singapore Grand Prix. The package deal of approximately $250 per night including breakfast was reasonable value for money compared with other hotels for the Grand Prix. The river location is nice and the room was modern and clean. Many of the staff seem to be from mainland China and... More

Was this review helpful? Yes
KeaneSua, E-Marketing Manager at Riverview Hotel Singapore, responded to this review

Dear sjbsteven, Many thanks for your kind compliments on our guestroom and the buffet breakfast. Our Housekeeping and F&B teams will be delighted to hear it as this will encourage them to continue with their hard work. We are also glad that you like the Singapore River location of the hotel and found our F1 package reasonable. Please accept our... More

Chelmsford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 30, 2012

Stayed here recently with my partner for 6 nights in a 16th floor (non exec floor) deluxe room. In summary: Location - a 10-15 minute walk to the closest MRT station which can become a pain in the heat but the hotel is close to restaurants and bars along the river. Room - OK on the surface but very basic... More

Was this review helpful? Yes
KeaneSua, E-Marketing Manager at Riverview Hotel Singapore, responded to this review

Dear nb_101, Thanks for your time to share your comments on TripAdvisor. We sincerely apologise for the areas you have commented on and all the respective heads of departments are looking into them and will take the necessary actions to improve them. We would like to share with you that there is a bus-stop just outside the hotel with buses... More

Brisbane
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed September 29, 2012

We booked a triple deluxe room (17th floor) and arrived late afternoon to find that the third bed was not in the room. Whilst we were unpacking the third bed was brought in only to find that there was no space for the bed as our bags were opened and half unpacked. We opted to make do without the bed... More

Was this review helpful? Yes
KeaneSua, E-Marketing Manager at Riverview Hotel Singapore, responded to this review

Dear VeroBrisbane, Many thanks for your feedback and we are glad that you like the location of the hotel. Please accept our sincere apologies on the matters you have highlighted and checks are being made by the team leaders to see which areas require further improvement. We would like to share with you that the bathroom is a third in... More

Busan, South Korea
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 29, 2012

We stayed here for 2 nights because of it's location near to the quay & restaurants...which is good. However i was disappointed with the overall experience.The hotel is in need of refurbishment, check in took more than 20 mins, (with more people waiting behind us),then i discovered we were in a smoking room - changing rooms took another 30 mins.... More

Was this review helpful? Yes
KeaneSua, E-Marketing Manager at Riverview Hotel Singapore, responded to this review

Dear BrKg, Thank you for your comments on Tripdvisor. We are glad that you like the hotel’s location which is just opposite Robertson Quay and within walking distance to Clarke Quay. We apologise for the areas you have mentioned that were not up to your expectations and our department heads are looking into them to see what steps are needed... More

Perth, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 26, 2012

Been to singapore many times and just didnt get the massive smiles as we are used to. Breakfast ok but staff 50/50. Rooms old and in need of paint.an executive suite (20th)floor was tiny and you would expect a king bed but it would not fit. No water pressure. Clean with air fresheners and fruit everywhere, just needs a touch... More

Was this review helpful? Yes
KeaneSua, E-Marketing Manager at Riverview Hotel Singapore, responded to this review

Dear yantina, Many thanks for your compliments on our Front Office team and we are glad that you liked the breakfast and location of the hotel. Please accept our apologies for the areas you mentioned that were not up to your expectations. We would like to share with you that our Executive Suite also offers a king-sized bed, subject to... More

Seattle, Washington
1 review
2 of 5 stars Reviewed September 23, 2012

Why did I stay my whole 9 days? Why didn't I change hotels? Only in retrospect do I realize that this was one of my more unsatisfying hotel experiences. They do have all the basics covered. The room was quiet (20th floor) sheets were clean. I slept well. But this can be found in two star hotels (right?) and this... More

Was this review helpful? Yes
KeaneSua, E-Marketing Manager at Riverview Hotel Singapore, responded to this review

Dear Tedsterr, Thank you for spending the time to share your comments on TripAdvisor. We are glad that you found our room clean (which enabled you to sleep well), as well as its bathroom, the room amenities and the view of Robertson Quay (it is not called Richards Quay). We apologise for the areas you mentioned that were not up... More

Mudgeeraba, Australia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 21, 2012

finding a used condom in the side drawer, that was gross. Other than that the room was clean. We couldn't figure out the safe and called downstairs about how to use it. They were very efficient in coming up and fixing it. The staff were nice, although I thought the breakfast was overpriced, I ordered the Continental and got charged... More

Was this review helpful? Yes 2
KeaneSua, E-Marketing Manager at Riverview Hotel Singapore, responded to this review

Dear QueenBeesWax, Many thanks for the time to share your comments on TripAdvisor. Please accept our sincere apologies on the areas you have mentioned and our respective department heads will look into preventing similar cases from occurring. We are delighted that you will stay with us again and everyone is glad that you like the alfresco dining section of our... More

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Additional Information about Riverview Hotel Singapore

Address: 382 Havelock Road | Singapore, Singapore 169629, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Riverview Hotel Singapore 3.5*
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Also Known As:
River View Singapore
Singapore River View Hotel
River View Hotel Singapore
Riverview Hotel Singapore

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#118 On the Beach Hotel in Singapore #118 Top resorts Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Set amidst the historic Singapore River, Riverview Hotel is a preferred and affordable 4-star hotel for Business and Leisure travellers. Conveniently located near the Central Business District (CBD) and popular local Business, Meeting, Shopping, Entertainment and Leisure Venues, you are always minutes away from where you want to go. While the hotel’s range of services and facilities, including the Executive Club Lounge, Business Centre and Swimming Pool, accommodates your business and leisure needs, you can enjoy a mesmerising panoramic view of the iconic river or city skyline from the comfort of our 476 rooms. Our specialty Restaurants offer a variety of fine International, Chinese, Japanese and Western cuisine and local favourites in buffet and a la carte styles. With Indoor or Alfresco Waterfront Dining settings, such a wide gastronomic choice will certainly satisfy your palate. For Company and Private Events and Functions, our Ballroom, which can cater for up to 350 people, and 8 Function Rooms are ideal venues for Residential/Non-Residential Seminars, Meetings, Workshops, Product Launches, Team Building, Cocktails, Wedding Banquets and Birthday Parties. Evenings are always full of activities when you stay at Riverview Hotel. You can chill out at our lounge and be entertained by a live band, or dance the night away at the award-winning night music and entertainment club, Zouk, which is only a short walk away. The hotel is also just opposite the popular Robertson Quay and near the colourful Clarke Quay, where you can enjoy a range of delightful Waterfront Dining, Entertainment and Shopping Activities along the Singapore River. So, whether you are in Singapore for Business, Meeting or a Holiday with your family and friends, you will always find a comfortable and memorable stay at Riverview Hotel along the Singapore River – the tranquillity of Waterfront Accommodation and Dining in a cosmopolitan city. ... more   less 
Number of rooms
476

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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