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All 291 Singapore hotels

Orchard Hotel Singapore

4.5 of 5 Hotel   |   442 Orchard Road, Singapore 238879, Singapore
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75%
Ranked #59 of 291 hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 6, 2012
XmasKid Auckland Region, New Zealand
  • Reviews (1,408)
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1,408 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (309)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
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English first
There are newer reviews for Orchard Hotel Singapore
See the most recent reviews
Auckland Region, New Zealand
Top Contributor
84 reviews 84 reviews
21 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed January 6, 2012

The Copthorne Millenium is generally a chain of 4 star hotels that provide value for money and synonymous with a good standard, especially in the Australasian region. The Orchard Singapore lived up to this expectations and we enjoyed our recent stay in their renovated Claymore wing. We chose the hotel as it offered a competitive price during a peak travel... More

Was this review helpful? Yes 1
GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review

Management reponse: Dear XmasKid, thank you very much for your comments on your Orchard Hotel experience! I was very pleased to hear that you enjoyed your stay here and that the facilities and services lived up to your expectations. With regards to your comments, I will definitely look into it with our respective department concerned. We all hope to be... More

Dehradun, India
Contributor
18 reviews 18 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 5, 2012

.Orchard hotel has a excellent location with neat & clean rooms, helpful & co-operative staff. The rooms were nice & had a good view to the city, i stayed in the new claymore wing. The only problem was of very limited vareity of vegetarian dishes since i am a vegetarian so had problems with the food, besides this everything was... More

Was this review helpful? Yes 1
GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review

Management response: Dear Saurabh13280, thank you very much for your comments on your Orchard Hotel experience! With regards to the variety of vegetarian dishes, I definitely look into it with our Executive Chef. We hope to see you in our hotel soon. Andrew Tan, General Manager. More

Melbourne, Australia
Top Contributor
53 reviews 53 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 3, 2012

The staff were extremely helpful. They went out of their way to accomodate me with a new room, after the last room they gave me had a smoking person in it. Please! If you are a smoker, please ask for a smoking room! Don't smoke on a non smoking room! The breakfast was fine, but it is the same thing... More

Was this review helpful? Yes 1
GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review

Management reponse: Dear KellieJ71, thank you so much for your comments on your Orchard Hotel experience! I was very pleased to hear that you enjoyed your stay here and that the facilities and services lived up to your expectations. We all hope to be of service to you again in the near future. Andrew Tan, General Manager More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2012 via mobile

We stayed a week at this hotel with Children during school holiday. Good location, easy to access to anywhere, near Botanic Garden, nice walk after Dinner, manmade lake, with swans I think. Back hotel, the room is clean and concierge are very infomatic. We will come back!

Was this review helpful? Yes 1
GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review

Management reponse: Dear Sleepingoldfish, thank you so much for your nice comments on your Orchard Hotel experience! I was very pleased to hear that you enjoyed your stay here and that the facilities and services lived up to your expectations. We all hope to be of service to you again in the near future. Andrew Tan, General Manager More

Manila
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 1, 2012

We chose this hotel due to its location (Orchard Road) and because there was some sort of special deal for staying more than 3 nights. On check-in date, the affable duty manager Mr. Quam immediately attended to me when he saw that the normal check-in queues were getting very long, being Dec. 23 and very close to the peak day... More

Was this review helpful? Yes
Belmont, California
Top Contributor
54 reviews 54 reviews
41 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 29, 2011

Was in Singapore for business and stayed here for 2 nights - this a very average hotel located near one end of the shopping belt and off the main road. The lobby, pick-up/drop-off areas and elevators all look rather old and tired but the room itself was pretty well-appointed and looked recently refurbished. I checked in pretty late but there... More

Was this review helpful? Yes 2
GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review

Management reponse: Dear KhimLee, thank you so much for your comments on your Orchard Hotel experience! With regards to your comments, I will definitely look into it. We hope to have the pleasure of welcoming you back to Orchard Hotel Singapore in the near future. Andrew Tan, General Manager More

Singapore, Singapore
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 29, 2011

Stayed for 3 nights, such a shame,the room / decor was good but the bathroom was in need of a good clean, the bathroom door had dirty grubby hand marks all over it and dirt and dust in the crevasses, my normally non observant Husband even commented, was glad not to stay any longer than we did. Breakfast in the... More

Was this review helpful? Yes 1
GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review

Management reponse: Dear Lisa M, thank you so much for your comments on your Orchard Hotel experience! With regards to your comments, I have looked into it with the respective department concerned. We all hope to be of service to you again in the near future. Andrew Tan, General Manager More

Philippines
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 29, 2011

definitely a must stay in Singapore. Very accessible to Singapore downtown. Excellent service. Warm people (many Filipinos are work in this hotel) Yummy breakfast (international cuisines available)

Was this review helpful? Yes
GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review

Management reponse: Dear catzultr, thank you very much for your nice comments on your Orchard Hotel experience! I was very pleased to hear that you enjoyed your stay here and that the facilities and services lived up to your expectations. We all hope to be of service to you again in the near future. Andrew Tan, General Manager More

Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2011

If you need a hotel closed for shopping places. This is a good choice with good services and nice breakfast. Hotel staffs are very helpful and good in English. There is a free shuttle bus stop at this hotel and take you to Universal studio all day. Very convenient. Also, you can leave the bag after checked out for go... More

Was this review helpful? Yes 1
GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review

Management reponse: Dear DrFanta, thank you so much for your nice comments on your Orchard Hotel experience! I was very pleased to hear that you enjoyed your stay here and that the facilities and services lived up to your expectations. We all hope to be of service to you again in the near future. Andrew Tan, General Manager More

San Francisco, CA
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 24, 2011

First time in Singapore, wasn't too impressed. There were a lot of locals in the lobby waiting to eat in the restaurant, because of this the lobby was quite loud. The room was adequate but not as nice as I expected. I was to stay here for 7 nights but checked out after 2 nights. This hotel is located at... More

Was this review helpful? Yes 1
GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review

Management response: Dear CrewJoe, thank you for your comments. My sincere apologies for the shortcomings and I have looked into your comments with the respective departments. In order to improve our service standards, I will be contacting you directly for more details. We hope to welcome you back to Orchard Hotel Singapore. Andrew Tan, General Manager More

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Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
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Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#35 Business Hotel in Singapore #39 Romantic Hotel in Singapore #49 Luxury Hotel in Singapore #59 Top resorts Hotel in Singapore #60 Family Hotel in Singapore
Hotel Class
Number of rooms
653

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