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Orchard Hotel Singapore

#45 of 300 Hotels in Singapore
Certificate of Excellence
4.5 of 5
Hotel website
442 Orchard Road, Singapore 238879, Singapore
Orchard Hotel Singapore
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Ranked #45 of 300 Hotels in Singapore
Certificate of Excellence
A recent review
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2,020 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (481)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (2020)
  • Mar-May only
    (553)
  • Jun-Aug only
    (511)
  • Sep-Nov only
    (457)
  • Dec-Feb only
    (499)
All months
There are newer reviews for Orchard Hotel Singapore
See the most recent reviews
Banbury
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hotel is run very professionally - staff only to willing to make sure your stay is the best . The hotel is spotless, clean and the Oriental Signature rooms are very well equipped . Fast internet for business use Gym to work out in Fantastic pool Every family and business requirement - cannot recommend this hotel highly enough. Always make... More 

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Derby, United Kingdom
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at The Orchard Hotel in January, wonderful location for shopping and for sightseeing. The staff were helpful and friendly. We also had their Seafood plater buffet night it was was the best we have ever tasted and the selection was just out of this world well done I'd travel from England to Singapore for that... More 

Was this review helpful? Yes
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear sandy2915, Thank you for your fabulous review. We are very glad that we were able to offer you a wonderful stay in terms of our location and facilities. Your feedback on the F&B service has been noted and we will look into the areas for improvement. We appreciate your kind recommendation and will look forward to your next visit.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had 2 nights staying at Orchard Hotel Singapore. In summary: - Location: right in orchard road, beside Shaw House, just a few minutes walks to Zara store, Ion Orchard, H&M store and so many mall that you can find food court with 5-6 $S/meal. - Decoration: lobby is a bit dard (I prefer it brighter). The delux room with... More 

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Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A very friendly guest relations lady handled our arrival, and arranged a complementary room upgrade to a larger room, which was much appreciated. We had access to the Club facilities, private breakfast room and free internet, which was very worthwhile. The pool and gym facilities were the best I have ever experienced in Asia, with an extra long pool for... More 

Was this review helpful? Yes 1
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Ian R, Thank you for your raving review of The Orchard Hotel. We are very pleased that you had a great stay experience. Your kind compliments for the Guest Relations and Concierge Teams will be shared with them. We shall look forward to your next visit. Warm Regards Delilah Hamid Guest Experience Manager More 

Melbourne, Australia
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed in an executive room after reading Trip Advisor negative reviews. Although nearly double the room rate, it really is worth it considering the extras you get. We were travelling with friends who were given a standard room which was very dirty. After complaining, the hotel gave them a room in the Claymore Tower. Would recommend only staying in... More 

Review collected in partnership with this hotel

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Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Andre F Thank you for your excellent review on The Orchard Hotel. It is indeed our pleasure to read that you had enjoyed our facilities and services of the Executive Club. We regret to learn of your feedback on your friends' room. However, we are thankful that you have brought this to our attention. We hope this did not... More 

Derry, United Kingdom
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a very comfortable, well air conditioned hotel, close to Orchard Rd formerly a very posh street but possibly being hit by a reduction of visitors to Singapore. I was there on a business trip, and the Premier Lounge on Floor 17 was a very relaxing place to unwind after a long tiring day at work. It also provided... More 

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Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear ailbe, Thank you for writing this wonderful review about the Orchard Hotel! It is such a rewarding feeling to know that our Club Benefits have met your expectation during your business trip. Our staff at Hua Ting restaurant is thrilled to know about your special mention which proves their commitment on giving memorable experiences to our guests. Thank you... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel staff was great, very helpful in every way. I had a pleasant stay and the service was very good. The proximity of the hotel itself is very convenient.The staff was helpful in tracking and recovering my lost phone back from the taxi company is used which i thought was not going to happen given my experience in many... More 

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Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Oswell D, Thank you for your excellent review. We are indeed delighted that we were able to recover your mobile which you had left in the taxi. Even more so, we are grateful that this incident did not affect your week's stay with us. We shall look forward to welcoming you back again, soon. Warm Regards Delilah Hamid Marie... More 

Mumbai (Bombay), India
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

This hotel wins in so many ways. Especially the location of this hotel. It is located at orchard street and because of which you can truly experience the Singapore city life at its best. The hotel was clean, although i was not quiet happy with breakfast spread considering i am a vegetarian, however non veg lovers seemed to have savored... More 

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Crecy-la-Chapelle, France
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice and very clean rooms. Quick and reliable internet. Like someone mentioned before, yes drawers are definitely missing. Efficient and always smiling staff in the club lounge. Breakfast selection in the lounge is smaller than in the main restaurant, which is normal and acceptable. But the big advantage is that the lounge is much quieter while for the breakfast downstairs... More 

Was this review helpful? Yes
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Creten22, Thank you for taking time on sharing your good feedback on TripAdvisor. We are delighted to know that you have enjoyed your stay at the Orchard Hotel especially in our Club Lounge. Your heart warming compliments about our service, rooms, internet and food selection is highly appreciated. Our management has taken into consideration your suggestion of adding drawers... More 

Arlington, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Outstanding in all respects, particularly the Premier Lounge in the Claymore Wing, except for the bedside clocks. See below. Service by all staff was consistently helpful and welcoming. A home away from home!

Review collected in partnership with this hotel

Was this review helpful? Yes
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Ashley R, Thank you for your great review. We are truly happy that The Orchard Hotel is your "home away from home". Thank you for letting us know about the bedside clocks and we will address this issue. We shall look forward to "welcome you home" again soon. Warm Regards Delilah Hamid Guest Experience Manager More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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