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Orchard Hotel Singapore

#49 of 305 Hotels in Singapore
Certificate of Excellence
4.5 of 5
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442 Orchard Road, Singapore 238879, Singapore
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1 room 1 adult
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Orchard Hotel Singapore
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2,507 Reviews from our TripAdvisor Community

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Traralgon, Australia
Level Contributor
360 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 594 helpful votes
4 of 5 stars Reviewed yesterday NEW

Arriving in Singapore, we were transferred to the hotel that our travel agent had booked and suggested. Her choice was very good. This hotel's entrance sits away from the busy Orchard Road but it's address is definitely based on the famous road. Orchard Road is a 2.2 kilometre-long boulevard of shopping so .... the city is literally at the hotel's... More 

Helpful?
Thank Crystalline4u
Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I do like their plenty of choices for their breakfast selected . Central area and very closed to orchard mall and shaw. Love the connected ,very convenience for last urgent need but a bit disappointed as their lobby area is definitely Chinese style .

Helpful?
Thank Tommy L
Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great location, great service, and good quality room. My room was clean ,very comfy and spacious .l love the breakfast in the lounge. Didnt get chance to try the hors d'oeuvres though,but the lounge is lovely. Staffs were helpful and efficient. There was a long que when i check out the other day as i have found my apartment that... More 

Helpful?
Thank Melisa R
Melbourne, Australia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We loved this Hotel and we would come back again. We arrived at the end of November and we were lucky to see the Hotel already done out with Xmas decorations in the foyer..The hotel was very close to shops and attractions.The staff were very attentive and helpful. The breakfast as a Buffet was also very good. Very big Thanks... More 

Helpful?
Thank Robyn S
Bangkok, Thailand
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location is convenient next to major shopping area in the center of the city. The breakfast is good with a variety of selections and staff were very helpful with the meeting arrangements. The meeting rooms need a bit better insulation as the sound from another event can be heard quite clearly in the grand ballroom that had been partitioned... More 

Helpful?
Thank Dew D
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed one night. The check in went smoothly and the room was about what I expected. The location was convenient. There was a slight hiccup when the time came to check out but it was handled professionally and satisfactorily.

Helpful?
Thank Robert G
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Robert G, Thank you for your excellent review on the TripAdvisor. It is our pleasure that you had a comfortable stay with us and that you liked our location. Please accept our sincere apologies for the slight hiccup you had encountered in relation to your check out. Nonetheless, we hope you will indulge us with another opportunity to serve... More 

Maple Grove, Minnesota
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I booked 2 rooms: one was singnature club room (Rm1815-from jan20th to jan26th). Our air con did not work properly,maintainance tried to fix it for 2 days and acknowledged that there was a problem .We literally baked for 48 hrs without sleep before they decided to move us to room 1612. It is impossible to relax in singapore heat without... More 

Helpful?
Thank cabrarcdry
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear cabrarcdry, Thank you for your feedback on the TripAdvisor. We are indeed sorry that you had a less than satisfactory stay experience. Please be assured that this does not reflect on our usual service standard. We will investigate further into this issue and revert to you on a separate note. In the meantime, your kind compliments for Ella and... More 

Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for 3 nights for break en route from New Zealand to England. The travel agent had booked this and it was fine for our needs but we were expecting rather nicer room as it was 'de luxe' and didn't strike us as particularly de luxe . . . but now realise that is the basic room! Staff were very... More 

Helpful?
Thank CaroBB
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear CaroBB, Thank you for sharing your stay experience on the TripAdvisor. We are sorry that the travel agent had not informed you that our room category commences with deluxe to premier. Your gracious compliments for Lewis will be shared with him and due recognition will be accorded. In relation to credit cards, we do accept most major credit cards... More 

Manila, Philippines
1 review
5 of 5 stars Reviewed 4 days ago NEW

Their staff were very nice to us specially Mr. April & Mr. Shabarry, they were very accommodating.They have a newly renovated swimming pool, very nice and relaxing. Sure to stay here again everytime I visit Singapore. :)

Helpful?
Thank Devers0n
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Deversi0n, Thank you for your excellent review of the Orchard Hotel, Singapore. It is our pleasure that you had enjoyed our facilities and services. Your special mentioned of April and Shabarry will be share with them and due recognition will be accorded. In the meantime, we shall look forward to welcome you again in the near future. Warm Regards... More 

Singapore, Singapore
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked the red room. The price was decent and relatively cheap for a hotel in Orchard. Tea at the lounge was nice, with some snacks. There is not much variety but taste wise it is ok. I really liked the free breakfast. Very tasty oriental food and local food. Really wish to eat there again. The staff were really... More 

Helpful?
Thank Zhenxi_John
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Zhenxi_John, Your excellent review on the Orchard Hotel, Singapore is very much appreciated. We are very glad you had enjoyed your stay with us. Most importantly that we were able to assist in finding you watch. Meanwhile, we shall hope for more opportunities to serve you again in the near future. Warm Regards Delilah Hamid Guest Experience Manager More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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