We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 292 Singapore hotels

Orchard Hotel Singapore

4.5 of 5 Hotel   |   442 Orchard Road, Singapore 238879, Singapore
Hotel website
Hotel amenities
Offers & Announcements
Millennium Saver 25
Save Saved
You added Orchard Hotel Singapore to your Saves list
Orchard Hotel Singapore
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
75%
Ranked #62 of 292 hotels in Singapore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
wilkoManlyAustralia manly australia
  • Overview
  • Reviews (1,423)
  • Similar Hotels
  • Photos (388)
  • Amenities
  • Q&A
  • Room tips (314)
  • Location
  • More
Write a Review

1,423 people have reviewed this hotel

Traveler rating
    480
    568
    258
    76
    41
See reviews for
229
343
101
495
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (314)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
manly australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A good location in Orchard Road. My wife loves the shopping around this area. The staff in the hotel are very pleasant and helpful. The rooms are always clean and the housekeeping staff are very attentive. The Club Lounge is a gem. Daisy and Sara and their staff are most obliging . This morning they organised a car for me... More

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear wilkoManlyAustralia, Thank you for your wonderful review. We are delighted that you had a remarkable stay with us and that you have left The Orchard Hotel with fond memories. Our prime focus is to continuously go above and beyond to ensure that we deliver an experience that is meaningful and rewarding to our valued guests. As such, allow me... More

Tokyo, Japan
1 review
5 of 5 stars Reviewed 3 days ago NEW

I've had a thoroughly enjoyable stay at the hotel. The room is clean, comfortable and spacious enough. Service was impeccable, hotel staff are unfailingly friendly and polite. The hotel is also conveniently located near the major shopping malls and a wide selection of restaurants. All in all, a very pleasant experience, and I'd certainly stay here again when I'm in... More

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear morningstar999, Thank you for your excellent review. We are ecstatic that you have experienced a captivating stay with us and that our staff has played a significant role in delivering an outstanding service that have enhanced your journey with us. It is essential that we continuously elevate our service to ensure that we deliver an experience that is meaningful... More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

I worked here as part of the production staff for a two-week conference, so I had much interaction with the hotel staff. Let me tell you - there was not a single request they couldn't accommodate or find a solution for. The staff here will bend over backwards to ensure your event is taken care of in an absolutely impeccable... More

Was this review helpful? Yes 1
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear alexhapki, Thank you for your outstanding review! One of our objectives is to cultivate and elevate our services to our guests, and as such we are fortunate to hear that our services have created memories that are meaningful to you. We would certainly share these compliments with our staff as this is a significant accomplishment that undoubtedly required the... More

Aberdeenshire, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

Having stayed at this hotel many times over the past 10 years, the room was a total disappointment ................... small, cramped and damp smelling and in a 16th floor 'Signature Room' (AC not working properly?). Being given a room with occupancy already in place, that was interesting? Although a bottle of wine was offered to compensate. The requested room upgrade... More

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Terence C, Please accept our sincere apologies for the inconvenience that you have experienced during your stay with us. We take all feedback from our guests seriously to heart and therefore we will be investigating the matter that you have raised and we will take corrective measures to resolve the situation. As such, I would like to invite you... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

I had to put up my friends from Indonesia who were here on a last minute trip. They wanted to stay in the orchard area as they rave about the shopping that Orchard had. We found this hotel located at a strategic spot as it seem to be located at the start of the shopping strip so a walk straight... More

Was this review helpful? Yes 1
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear jasonwh3333, We are honoured to receive your excellent review. It is most rewarding to hear that your friends have experienced unforgettable moments during their recent stay with us. Allow us to share your compliments with the team to acknowledge the service that they have genuinely extended in making your friends' stay a memorable one. Once again, thank you and... More

Manila, Philippines
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a holiday with my family. Everything went extremely great. Nice and friendly staff. Good location, near mrt and shopping malls. Staff are approachable. Nice place and the food is excellent.

Was this review helpful? Yes 1
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear OneJuan3, Thank you for choosing the Orchard Hotel as your preferred choice of accommodation during your recent visit. We are delighted to hear that you had a remarkable stay with us and have found the hotel's strategic location very accessible to all your needs. Allow us to share your commendations with our staff to acknowledge the services that they... More

leeds
Top Contributor
53 reviews 53 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here on a number of occasions and always its been a pleasure, the business rooms are great with the additional extras making life a little more comfortable. Nice people and importantly they seem to stay so its a bonus to meet staff who recognise you. looking forward to my next visit.

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Richieleeds, Thank you for your fantastic review. It is wonderful to hear that you had a magnificent stay with us on many occasions and that our services have created memories that are significant to you. We look forward in welcoming you back and we thank you for your loyalty to Orchard Hotel Singapore. Best Regards, Michelle Isidro Guest Services... More

Quezon City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

The hotel is about 6-10 minutes walk to the center of Orchard Road and to the nearest metro station. The room was a little small considering the fact that my husband and I were supposed to have been "upgraded". There was limited choice for breakfast compared to those being offered in other hotels. Upon check-in, we were given a key... More

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Memett2014, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience that we have caused you. It is our commitment to ensure that our guest’s needs are being met and their expectations are fulfilled. Hence, we will look into the matter that you have raised. I would like to invite you to please contact me... More

2 reviews
3 of 5 stars Reviewed 5 days ago NEW

A decent hotel if you are looking for proximity to Orchard Road and Shopping. The noise levels sometimes can be very high. This trip of mine there was power failure several times for a few hours each time. The bathroom essentials are good but rooms do not have basic business essentials like a show polish or a shoe horn. The... More

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Mohan N, Thank you for your comments. We sincerely apologize for any inconvenience that we have caused you. We are working very hard to meet the expectations of our valued guests and hearing from them is very important as it enables us to constantly review our facilities and services. Once again, thank you for choosing to stay with us... More

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was in Singapore for 2 weeks for a business conference at the Orchard Hotel. The level of service the hotel provided was nothing short of spectacular. The staff was incredibly friendly and helpful. The poolside bar and food service was a fun touch and the onsite fitness facilities are top notch. I could not recommend this hotel more highly.

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Joshua H, Thank you for the spectacular review. It is truly rewarding to hear that you had a wonderful time during your recent stay with us. Allow us to share your compliments with the team to acknowledge the stellar services that they had provided in making your stay a perfect one. Once again, thank you and we look forward... More

Owners: What's your side of the story?
If you own or manage Orchard Hotel Singapore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Travelers also viewed these Singapore hotels
Free Breakfast...
Show More
0.1 mi away
Orchard Parade Hotel by Far East Hospitality
Quiet, Family-f...
Show More
0.7 mi away
Mandarin Orchard Singapore
Mandarin Orchard Singapore
#82 of 292 in Singapore
3.5 of 5 stars 2,770 reviews
Shuttle Service...
Show More
0.6 mi away
Grand Park Orchard
Grand Park Orchard
#53 of 292 in Singapore
4.0 of 5 stars 726 reviews
Show Prices
Show Prices
Show Prices
Free internet...
Show More
0.1 mi away
Pan Pacific Orchard
Pan Pacific Orchard
#14 of 292 in Singapore
4.5 of 5 stars 708 reviews
City Center, Fr...
Show More
0.3 mi away
Royal Plaza on Scotts
Royal Plaza on Scotts
#26 of 292 in Singapore
4.5 of 5 stars 2,466 reviews
Luxury, City Ce...
Show More
0.4 mi away
Traders Hotel Singapore
Traders Hotel Singapore
#54 of 292 in Singapore
4.0 of 5 stars 1,568 reviews
Show Prices
Show Prices
Show Prices

Been to Orchard Hotel Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Orbitz, Booking.com, Travelocity, Cheap Tickets, Tingo, HotelTravel.com, TripOnline SA, Otel, BookingOdigeoWL, Asiatravel.com Holdings, getaroom.com and Venere so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore

388 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (349)
Viewed
Hotel & grounds (74)
Viewed
Room/suite (90)
Viewed
Dining (17)
Viewed
Pool/beach area (10)
Viewed
View from room (7)
Viewed
Bathroom (41)
Viewed
Family/play areas (1)
Viewed
Other (109)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Other (13)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#34 Business Hotel in Singapore #42 Romantic Hotel in Singapore #51 Luxury Hotel in Singapore #58 Family Hotel in Singapore #62 Top resorts Hotel in Singapore
Hotel Class
Number of rooms
653

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer