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Orchard Hotel Singapore

#51 of 301 Hotels in Singapore
Certificate of Excellence
4.5 of 5
Hotel website
442 Orchard Road, Singapore 238879, Singapore
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1 room 1 guest
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Orchard Hotel Singapore
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2,167 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (503)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (2167)
  • Mar-May only
    (553)
  • Jun-Aug only
    (658)
  • Sep-Nov only
    (457)
  • Dec-Feb only
    (499)
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Auckland Central, New Zealand
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at the Orchard Hotel for two nights en route back to AK in June 2015. It was recommended to us by a travel agent but did read some reviews prior to our stay. I made the booking at the travel show but followed up with an email stating the trip was for my upcoming 50th. Not only was... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

room and location excellent all staff very very helpfull. when they new it was our 50th wedding anniversary, we were upgraded, given early check in and late check out, they even gave us a magnificent heart shaped cake and bottle of wine for our 50th

Was this review helpful? Yes
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I visited in a work trip last week. Lovely hotel with a great breakfast selection. Pool was very busy and can get quite noisy but still very enjoyable. Excellent service from the doorman and front of house staff. Bathrooms could be a bit bigger.

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Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

Check-in was a breeze with the specially arranged "in-room check-in service". Very child friendly hotel which i would recommend. The bathtub in our room has the shower head hose type which we can shower our young kid easily. They have a Children play room beside the Hospitality room at level 4 which my 4yo girl loves to hang out. No... More 

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Kuala Lumpur, Malaysia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A rather busy, but pleasant and comfortable hotel. Efficient check-in and check-out. The Signature Club Floor and rooms were spacious and comfortable. The staff on the floor were very hospitable and friendly. Location is convenient, if you like an Orchard Road base.

Was this review helpful? Yes
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear John F, We are indeed very happy to hear that you are pleased with our location, facilities and services. Thank you for your endorsement of the Signature Club. We shall hope for more opportunities to serve you, in the near future. Warm Regards Delilah Hamid Guest Experience Manager More 

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have been travelling to Singapore on business for 15+yrs and after I found the Orchard Hotel it became my hotel of choice. It is conveniently located where everything you may need is within walking distance - food, shopping, grocery,7eleven and even a Harry's outlet with live music. When travelling for business, its location on top of Orchard Rd. is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear glenp22, Thank you for taking the time to pen such excellent review on The Orchard Hotel. It is indeed very rewarding and motivating to hear that The Orchard Hotel has become your "home away from home". It is one of our aspirations to be "a home away from home" to all our guests. We shall look forward to welcome... More 

Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed at the signature club room for two nights. Had booked the hotel through agoda. The room was not ready but the front office staff was prompt to guide me to the club floor quickly so I can wait for a while. The room size is average and the hotel needs good renovation. One of the elevator was non functional... More 

Was this review helpful? Yes
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Kamal V, We truly appreciate the time you took to share your thoughts about your stay on Tripadvisor. Please accept our utmost apologies for your experience that was not up to your expectation. Kindly be assured that every single detail of your feedback has been conveyed to our Club Team and management for prompt improvements. We have also taken... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 night before flying back to the UK. Hotel and staff were great, all friendly, attentive and helpful. We upgraded to have access to the Club Lounge so had private breakfast area, afternoon tea and evening drinks and cocktails as part of the package. Rooms clean, well equipped and spacious. Location central and handy to access... More 

Was this review helpful? Yes
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Anniestot, Thank you for sharing such excellent review about the Orchard Hotel Singapore. We are extremely gratified to hear that your stay with us was truly noteworthy - from your clean, spacious and well equipped room to our Club Team that rendered exceptional service. I am sure that Joana and Daisy will be delighted to hear your strong recommendation.... More 

Asutralia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We booked two hotel rooms for two nights at this hotel two months prior to our arrival. After a lengthy flight we arrived at the hotel to be told that only one room was ready and we would have to wait for the other room. We were offered a complimentary drink at the bar whilst waiting for the room. This... More 

Was this review helpful? Yes 1
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear ozieAsutralia, Your feedback is valuable to us and we appreciate the time you took to share it on this platform. As we are committed to deliver the most efficient and genuine service to all our guests, I am disappointed to know that we have failed to meet your experience this time. Please accept our sincerest apologies for the isolated... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

fantastic hotel , all the staff in both the club lounge and premier lounge were brilliant I was very unwell when I checked in - they let me have the room by 9 am - though I should have been allocated a room at 2 pm - but no extra charge . also room was upgraded to King room from... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear ShereneMondol, Thank you for taking the time to share your excellent review with fellow travelers on TripAdvisor. Your heart warming recommendation about your exceptional stay with us is truly rewarding and we shall continue on doing our very best to all our guests. It was indeed a pleasure to be of service to you and we definitely look forward... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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