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All 297 Singapore hotels

Orchard Hotel Singapore

4.5 of 5 Hotel   |   442 Orchard Road, Singapore 238879, Singapore
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Ranked #63 of 297 Hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jeffrey C Melbourne, Australia
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1,685 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (393)
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Melbourne, Australia
Top Contributor
271 reviews 271 reviews
26 hotel reviews
281 helpful votes 281 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Orchard Hotel is a busy busy hotel, especially at the weekend. The amenities are adequate. Housekeeping was excellent. The pool and gym were great and quiet in the morning. Concierge and reception were polite and courteous. Other staff were helpful but only when you get their attention or when it was less busy. The staff could stretch out to... More 

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Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

For the business traveller this hotel is perfect. I recommend the upgrade to executive floor where you benefit from the lounge, drinks and snacks at 6pm to 8pm, free Internet and 2 items of laundry prepared free of charge per day. The service is excellent. Special note to Guest relations officers Man ying and Vanne, you are both amazing and... More 

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Graham N, Thank you for your excellent review. We are delighted that you had a wonderful experience throughout your stay with us and and that you have revelled in our array of delicious epicurean selections at our renowned Hua Ting. Allow us to share your compliments with Man Ying and Vanne to acknowledge the service that they have genuinely... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 3 nights during Xmas in 2 connecting Premier rooms. Included in our price was breakfast and wifi. The beds were very comfortable, bathroom had a great shower and the rooms were clean and spacious. Contrary to other reviews I had read before our stay, I found the staff very friendly and helpful. They arranged airport transfers for... More 

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Susan1965869, We thank you for selecting Orchard Hotel Singapore as your preferred accommodation for your recent trip. We are pleased that you have enjoyed your stay with us and that you have found our services and our hotel’s centralized location have surpassed your expectations. We certainly look forward to welcoming you back. Best Regards, Michelle Isidro Guest Services Manager More 

Udaipur, INDIA
Top Contributor
58 reviews 58 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed on this property from 14th Jan 2015 for 3 nights. The location is just good as it is right in the MECCA of shopping area a.k.a. ORCHARD Road. In about 700 meters, all the best brand in the world have their outlets and two big malls : Lucky Plaza (Oldest shopping place in Singapore) and Far East Shopping Centre... More 

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Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Sandyjust, Thank you for your kind comments regarding your recent stay with us. We are delighted to hear that you have enjoyed the hotel's ambience and its proximity to major shopping destinations. We certainly look forward to welcoming you back. Best Regards, Michelle Isidro Guest Services Manager More 

Kuwait City, Kuwait
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Location was perfect beside malls and restaurants. Safe to walk all the time and the hotel staff we're nice the facilities they provided was more than enough. The price paid for was worth it. I would come here again.

Review collected in partnership with Skoosh

Was this review helpful? Yes 1
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear sara a, It is fantastic to hear that you have enjoyed your stay with us and have found the hotel's strategic location very accessible to all your needs. We look forward to welcoming you again and being of service to you. Best Regards, Michelle Isidro Guest Services Manager More 

Singapore, null, Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

Last 16th of January 2015 we stayed @ Orchard Hotel and book a one night deluxe room as we had our event at Orchard Tower early morning of 17th. Thank you for upgrading our room into premiere. Special mention to April he's so helpful, friendly and accommodating during our convo, and he showed professionalism in his work. Check in was... More 

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Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Mr Paet (Rodrigo072015), We are delighted that you had an enjoyable stay with us and the superb service of our staff has made your stay memorable. We will be sharing this with our team to acknowledge the sincere service that April and Terence have delivered. We look forward to welcoming you back. Best Regards, Michelle Isidro Guest Services Manager More 

Top Contributor
53 reviews 53 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The buffet isn't that great and the menu keeps getting repeated. The staff is nice and hospitable. Nasi Goreng is really delicious. Swimming pool area is really nice. When i visited there, there was lot of construction noises nearby.

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear Travelenthusiast21, Thank you for your review. Hearing from our valuable guests is very important as it enable us to constantly review our services. As such, we have taken note of your valuable feedback and rest assured that we will come up with more ways on how we can further improve our services, for your satisfaction. We look forward to... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

1st impression walking in luxury stayed on 9th floor asked for smoking room,as booked 3 nights and only stayed 2 they upgraded us, walked into room smelt terrible of smoke ( I have stayed in smoking room in other hotels but walked into a clean smelling room) decided to have shower put on bathrobe which was supplied smelt of smoke... More 

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear gilly5719, Thank you for your review. We appreciate the fact that you have taken the time to share your views with us. We are working very hard to meet the expectations of our valued guests and having an open dialogue with you is very important as it enables us to further enhance our service experience to our guests. Once... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Stayed in a club room, great space and very clean. Access to the club lounge is a great feature plus 2 pieces of laundry per day free. The staff are very friendly and helpful, would thoroughly recommend. Special mention goes to Vanne in guest services, very helpful and efficient.

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear MikeC464, Thank you for your wonderful review. It is truly rewarding to hear that you had a great stay and that our efforts have made a lasting impression. Allow us to share your compliments with Vanne to acknowledge the service that she has genuinely extended in making your stay a rewarding one. We look forward to welcoming you back... More 

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great experience with this hotel. Reception was so helpful and polite anticipating everything you could ask for and going the extra mile. Found the breakfast expensive but nothing else I could critisize. Would especially like to thank the Taxi stand attendant on Friday morning who gave us some good advice regarding avoiding queues at the zoo. Great location - mid... More 

Was this review helpful? Yes
Michelle_Isidro, Manager at Orchard Hotel Singapore, responded to this review

Dear StevieSl, Thank you for the excellent review. We are extremely delighted that you have enjoyed your stay with us and that our services have created memories that are meaningful to you. Allow me to share your comments with our Front Office team to acknowledge the sincere service that they have delivered in making your stay an unforgettable one. Once... More 

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Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 653
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Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#31 Business Hotel in Singapore
#48 Romantic Hotel in Singapore
#53 Luxury Hotel in Singapore
#57 Family Hotel in Singapore

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.