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Orchard Hotel Singapore

#46 of 301 Hotels in Singapore
Certificate of Excellence
4.5 of 5
Hotel website
442 Orchard Road, Singapore 238879, Singapore
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60 Days Advance Purchase
Orchard Hotel Singapore
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Ranked #46 of 301 Hotels in Singapore
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
marsy007 Melbourne, Australia
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1,921 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Top Contributor
115 reviews 115 reviews
17 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed yesterday NEW

The staff, were friendly, the book in process was handled very efficiently. When we were shown to our room, I was a little disappointed as it was a little smaller than anticipated, and i could smell mould somewhere in the room. The room was clean, i could not find any mould, although when leaving the level ,the smell was much... More 

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New Blaine, Arkansas
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed there for 21 days, excellent location and very good service. I'm giving this hotel a 4 as the entire time there were problems with the elevators. 1 was under refurbishment and the others would stop every floor in the way down when no one was there. Otherwise an excellent stay.

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for 3 nights at the end of March. Great hotel in a super location right on Orchard Road. Close to the MRT station so easy to get around and see all the important sights. Didn’t eat in the restaurant so cant rate the food but we did have drinks in the bar. These were eye wateringly expensive... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Orchard provides a 5 Star heritage and is the perfect retreat. It's not "downtown" (but who needs downtown when you have Orchard Rd shopping, a great micro-brewery and restaurants where you don't have to pay a premium?), and it's not cutting edge boutique. But its gorgeous lobby, great beds & bathroom gives it such a welcoming feel. The value... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

We had not heard of Orchard hotel prior to an event one of us in the family was attending. When my correspondence began with them, it was dealt with in the most effective, polite and efficient manner. When we got to Orchard, an error was discovered and was dealt with most efficiently and kindly. That was the second wonderful service.... More 

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Honolulu
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I had a problem with our room and even though it was 10:30 in the evening, the night manager, Joana Marie Sambo David responded quickly. She and assistant manager (?) Clement Tan assisted us in moving to a new room. Both apologized sincerely and profusely for the inconvenience. Not only were we upgraded but we were given... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed over the weekend with friends for post birthday celebration.book one suite and club connecting room. Fantastic rooms ,well maintain. Mini bar was free and free canapés at night. Service staff are friendly.from concierge housekeeping and reception. But the most friendly and charming with a sweet smile is Kate. She always willing to help us with our request. We will... More 

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Adelaide, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

We only stayed in this hotel for 1 night before continuing on our honeymoon, however, we were very impressed with the service. We were upgraded, and our room was great! One of the boys working there gave us excellent advice when we were looking for authentic Singaporean food. We got back to find a lovely cake wishing us a Happy... More 

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Aylesbury, United Kingdom
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the Orchard en route to a cruise ship and would have rated this place a 4 but amazingly, it was not possible to get any de caffeinated coffee - either from room service not in the restaurant. Other than that, the room was good, the service was excellent and the facilities were otherwise good, with an excellent... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our stay cation last month was not an ordinary stay. We have been staying at the other millennium property but it's not up to our satisfaction. But we have never regret choosing Orchard Hotel . Their service are wonderful. staffs are nice. I would like to thank rasyidah for making our stay a more memorable one by arranging a birthday... More 

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Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear Sharon Teh, We are extremely delighted that you have enjoyed your stay with us and, that our services have created a memorable experience for both you and your husband. Your kind compliments for Rasiydah will be shared with her. Thank you once again for your endorsement and we shall look forward to more opportunities to serve you. Warm Regards... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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