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Bayview Hotel Singapore

30 Bencoolen Street, Singapore 189621, Singapore
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Bayview Hotel Singapore
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Ranked #189 of 300 Hotels in Singapore
A recent review
3 of 5 stars Reviewed June 14, 2015
558winnie London, United Kingdom
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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There are newer reviews for Bayview Hotel Singapore
See the most recent reviews
London, United Kingdom
Level Contributor
172 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed June 14, 2015 via mobile

Stayed here for 3 nights, the hotel is situated about 20 mins from the hotel a taxi to the hotel is around 19SGD. The hotel was hard to find as the front of the hotel has been blocked off to build a new MRT station. Reception staff not very friendly, but restaurant and maids very friendly enough. The room itself... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. We are sorry to hear that you were disappointed with certain issues and apologized for the inconvenience caused. We will be sure to take your valuable feedback on board to seek for improvement whenever possible. Upon the station’s completion in 2017, it will enhance... More 

Gowrie
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 14, 2015

After attending a family occasion in the Philippines, we enjoyed a 5 night stay here on returning home. Yes, I agree with other comments about the construction, it was indeed hard for the taxi driver to locate the entrance, but he pulled over, rang the hotel, and was given the instructions. We soon learnt that when getting taxis back there,... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It is such a pleasure to learn of your great review here on TripAdvisor. We are very happy to learn that you had an enjoyable stay with us. We are also delighted to learn that you found our staff friendly and that our rooms are large and pleasant. Your positive review is certainly encouraging for us to move forward towards... More 

Muscat, Oman
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 7, 2015

- Location is great (few steps to metro & bus stations), very close to Orchard road where all great shopping malls and cafes - clean & quite - value for money - reception & restaurant stuff are not so friendly, not smiling for guests, very aggressive . - breakfast buffet has only one taste (cuisine) very Asian & Singaporean, they... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for writing your feedback; something that is always very important to us to help continually and consistently improve. We are delighted to know that you found our location great. The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. We look forward... More 

Philadelphia, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed June 6, 2015

I stayed at the Bayview a few weeks ago the location is wrong there is no food court no stores or shopping malls nearby. they are digging around the hotel since a subway is being built hard to enter the hotel. the rooms are very dated my bathroom was new, the rest like in the 60. next time I would... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. Our upgrading programme is in the pipeline in line with the MRT completion. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area. In the meantime, the management... More 

Travelers are raving about these Singapore hotels

Colombo, Sri Lanka
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 5, 2015

I was there with my family on the 8th floor for 5days on the family suite. It was worth the money spendt on the room. We had a King size bed and a queen with 2 toilets and and 2 TVs. only disturbance was the MRT construction which is happening right in front of the hotel and there was a... More 

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It is such a pleasure to learn of your great review here on TripAdvisor. We are very happy to learn that you had an enjoyable stay with us. We are also delighted to learn that you found our staff very friendly and helpful and that our rooms are spacious. Your positive review is certainly encouraging for us to move forward... More 

Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 3, 2015

I was there with the family for a week, we stayed on the 6th floor in a family suite. The rooms were spacious, the main bedroom had a king size bed with full ensuite with another additional powder room off the smaller room which had a double bed. Both rooms had a TV with free wifi available. Being on the... More 

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It’s been our honour to have you as our guest. We are grateful for your taking the time to share your constructive feedback with us here on TripAdvisor. We appreciate your comment on our helpful staff and spacious room and great location. In the meantime, the management is constantly looking into areas of improvements in the best of our efforts.... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 27, 2015

Overall the hotel is priced at the lower end of the scale. The hotel is ok if you just want a cheap room, close to facilities and close to MRT. Once the new MRT line is built the hotel will be attached to the new station. The breakfast was good but not great. But was free which can be unusual... More 

Was this review helpful? Yes 4
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for choosing Bayview Hotel Singapore for your holiday in Singapore and we appreciate your sharing the experience with us here on TripAdvisor. Our upgrading programme is in the pipeline in line with the MRT completion. We look forward to welcoming you back for a greater experience. Kind Regards, Francis Tan General Manager Bayview Hotel Singapore More 

brisbane
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 26, 2015

I got off to a bad start when my taxi driver from the airport could not find the hotel entrance due to very bad signage. After driving into the hotel car park, I had to run down several flights of stairs to the lobby to request directions. Unfortunately there was a charge for the brief visit to the car park,... More 

Was this review helpful? Yes 3
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. We are sorry to hear that you were disappointed with certain issues and apologized for the inconvenience caused. We will be sure to take your valuable feedback on board to seek for improvement whenever possible. Our upgrading programme is in the pipeline in line... More 

Salina, Kansas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 22, 2015

This hotel is in a great location, close to Raffles and the Suntec shopping centre. The MRT underground train stop is right next to the hotel. The rooftop pool is small but it's fine. The hotel room that I had was dated and could do with a refurbishment. The carpet hadn't been vacuumed before I arrived and things just looked... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. As our valued guest, we appreciate tremendously your feedback and apologized for the inconvenience caused. Our upgrading programme is in the pipeline in line with the MRT completion. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 22, 2015

Took a little while to check in but as it was early morning,we were allowed to check our luggage in. Then all of a sudden our rooms were ready?? I was happy with my single room but felt that the bathroom needed a bit of extra attention. Mould in some parts,holes in the towels & a stained bath mat. The... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We are grateful for your taking the time to share your constructive feedback with us here on TripAdvisor. Our upgrading programme is in the pipeline in line with the MRT completion. We are happy to learn that you like our great location. We look forward to having another opportunity to welcome you back for a memorable hotel experience with us... More 

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