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All 293 Singapore hotels

Bayview Hotel Singapore

3.0 of 5 Hotel   |   30 Bencoolen Street, Singapore 189621, Singapore
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Ranked #170 of 293 Hotels in Singapore
A recent review
5 of 5 stars reviewed 4 weeks ago
Leigh W London, England, United Kingdom
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445 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Bayview Hotel Singapore
See the most recent reviews
London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

arrived at this hotel and was greeted very nicely by the reception staff.My bags were taken to the room for me and the porter showed me how to activate the air-conditioning and the safe rules.Room was a double and had plenty of room,was clean and inviting.no complaints at all and everyone was kind and helpful,good food too.

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It is such a pleasure to learn of your great review here on TripAdvisor. We are very happy to read that our staff were kind and helpful. Your positive review is certainly encouraging for us to move forward towards achieving service excellence! We look forward to welcoming you back in the near future. Kind Regards, Francis Tan General Manager Bayview... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel just yesterday and found the staff was very unwelcoming. The room smelled terrible, really awful. I confronted the staff and they said that they will check our room. After leaving for a while then the room smelled exactly the same. I called the receptionist and they claimed that they had clean and sprayed the room.... More

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for choosing Bayview Hotel Singapore for your holiday in Singapore and we appreciate your sharing the experience with us here on TripAdvisor. We are saddened to hear of your encounters at Bayview Hotel Singapore and apologized for the shortfall in our service on this occasion and inconvenience caused The Management is constantly looking into areas of improvements in... More

Paraparaumu, New Zealand
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 12, 2014

The hotel had been upgraded from our last visit. Much better but still the rooms are small, our room was quiet. Not a great bed or service form staff. Staff not as friendly as Penang Bayview. Great location to everything, close to Orchard Rd , Metro stations, SunTec Mall, Burgis Junction, close to Lim Sim electronic complex. Good restaurants everywhere.

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for choosing Bayview Hotel Singapore for your holiday in Singapore and we appreciate your sharing the experience with us here on TripAdvisor. We will be sure to take your valuable feedback on board to seek for improvement whenever possible. The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our... More

United States
1 review
1 of 5 stars Reviewed August 10, 2014

Room condition is really bad that you will find many ant in a room. The bed is almost U shape, i don't know how old that is.....back hurt a lot.............. Service is worst. The front desk never say hi or thanks, even smile. I guess they only think that I am the MONEY.

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BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. It is indeed concerning to learn of your experiences with Bayview Hotel and we would like to extend our sincere apologies for the disappointment you had. Your valuable feedback will be shared with our operations leaders to take it as a learning lesson to... More

1 review
3 of 5 stars Reviewed August 5, 2014

We stay in this hotel on 19 July till 20 July 2014 for 1 night stay. But the staff were rude, the room were noisy and small. We requested for quiet room, and view facing shopping building, but we ended facing the construction area ? The hotel staff did not fulfil what we wanted. Plus the price of this rate,... More

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you very much for choosing Bayview Hotel Singapore as your choice accommodation. We appreciate all feedback. The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. Our upgrading programme is in the pipeline in line with the MRT completion. We looked forward to... More

London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 3, 2014

Enjoyed our stay here.The hotel is centrally located.Has everything you need in terms of facilities.Close to 2 metro stations(Bras Basah ans Dhoby Ghaut) and many buses on the main road on Bras Basah.As previous reviewers said,there's a Kopitiam and 7-11 round the corner so you won't go hungry.It's really cheap to eat at places like the Kopitiam. The internet was... More

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It was our pleasure to have you as our guest. We are delighted to learn that you have liked our hotel’s surrounding. Taking your positive & constructive feedback on board, we will be sure to seek for improvement upon current facility and service. The team at Bayview Hotel Singapore looks forward to having another pleasure of welcoming you back for... More

Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 29, 2014

I heard hotels in Singapore are expensive and good or cheap and bad. In the past iv stayed at MBS which i love but this time couldnt catch a deal and i couldnt justify $600 a nite. So I ended up paying $178 agoda. Good location right next to bras brasa MRT and raffles hotel. Rooms are ok, good wifi... More

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for writing your feedback; something that is always very important to us to help continually and consistently improve. It is such a delight to learn that you have liked our hotel’s location and enjoyed the good breakfast. The Management is constantly looking into areas of improvements in the best of our efforts. We look forward to welcome you... More

Pinjarra, Australia
Top Contributor
61 reviews 61 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 27, 2014

Our first time in Singapore......found the construction a slight pain.....getting a taxi was tricky at times.....at least the noise was minimal, especially after 10pm. Room was fine, breakfast was great. Service was very good. We had a family room which was very good and spacious (a rarity for Singapore). If you are looking for a good safe place to set... More

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you very much for choosing Bayview Hotel Singapore as your choice accommodation. We appreciate all feedback. We are delighted to hear that our breakfast was great and good service rendered. Whilst we do apologize for your inconvenience caused and concern, unfortunately we have no ability to control the pubic work construction in front of the hotel to make way... More

Manila, Philippines
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 21, 2014

It's actually our 2nd time to stay in this hotel; the first one was 2 or 3 years ago. It's a no-frills hotel that has the basic necessities. Breakfast buffet was ok, and there was a 7-11 and a Kopitiam (a foodcourt) next door which made life easier for us. There's also a pool and a small gym on the... More

Was this review helpful? Yes 3
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. Whilst we do apologize for your inconvenience caused and concern, unfortunately we have no ability to control the pubic work construction in front of the hotel to make way for the MRT Downtown Line 3 to provide more connectivity for the residence as well... More

Geraldton, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 19, 2014

Well it was our first time to Singapore and we had all our bookings organised. We arrived close to 1 am and the staff couldn't have been friendlier. Great location, easy to get around, all amenities very close by. Rooms comfortable and well equipped. Thank you Bayview we will be back.

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for sharing your feedback on Trip Advisor. It’s been our honour to have you as our guest. We are most delighted to learn that your room was comfortable and you found our staff friendly. Your recognition and encouragement will certainly motivate us in the hospitality industry to constantly pursue service excellence. We hope to have the opportunity to... More

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Additional Information about Bayview Hotel Singapore

Address: 30 Bencoolen Street, Singapore 189621, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bayview Hotel Singapore 3*
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Also Known As:
City Bayview Hotel Singapore
Singapore City Bayview Hotel
City Bayview Singapore
Bayview Singapore
Bayview Hotel Singapore

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