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Bayview Hotel Singapore

30 Bencoolen Street, Singapore 189621, Singapore
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Bayview Hotel Singapore
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Ranked #183 of 300 Hotels in Singapore
A recent review
3 of 5 stars reviewed yesterday
mkwaterfall
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526 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Overall the hotel is priced at the lower end of the scale. The hotel is ok if you just want a cheap room, close to facilities and close to MRT. Once the new MRT line is built the hotel will be attached to the new station. The breakfast was good but not great. But was free which can be unusual... More 

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brisbane
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I got off to a bad start when my taxi driver from the airport could not find the hotel entrance due to very bad signage. After driving into the hotel car park, I had to run down several flights of stairs to the lobby to request directions. Unfortunately there was a charge for the brief visit to the car park,... More 

Was this review helpful? Yes 1
Salina, Kansas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This hotel is in a great location, close to Raffles and the Suntec shopping centre. The MRT underground train stop is right next to the hotel. The rooftop pool is small but it's fine. The hotel room that I had was dated and could do with a refurbishment. The carpet hadn't been vacuumed before I arrived and things just looked... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Took a little while to check in but as it was early morning,we were allowed to check our luggage in. Then all of a sudden our rooms were ready?? I was happy with my single room but felt that the bathroom needed a bit of extra attention. Mould in some parts,holes in the towels & a stained bath mat. The... More 

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NSW Australia
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Tell your taxi driver that the entry is via Waterloo st, opposite the art museum. Great location, near starbucks, metro and buses, 2 blocks from Raffles City shopping centre, a seven11 is right opposite. Carpets are stained and look dirty. On the plus side, they let us into our room at 8am even though check-in is 2pm, they will lend... More 

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Sawtell, Australia
Top Contributor
59 reviews 59 reviews
39 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This review is coloured by the fact that we were given a very poor room. I believe other rooms may be better. Check in was okay, a bit slow and involved the clerk doing a longish search for an available room, despite the fact that we arrived around 6pm. Our room was small and looked out (through an ugly window... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We are grateful for your taking the time to share your constructive feedback with us here on TripAdvisor. It is indeed concerning to learn of your experiences with our associates and we would like to extend our sincere apologies for the disappointment you had. Your valuable feedback will be shared with our departmental head to take it as a learning... More 

Wrexham, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights prior to joining a cruise. It is located mid-way along Bencoolen street and very handy for the MRT, the downside being the disruption being caused by a new MRT station which means that most of Bencoolen Street is closed to traffic and pedestrians (and is scheduled to continue in to 2017). That said it... More 

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BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We are delighted to read of your pleasant stay in which you found our room clean and tidy. We are also glad to learn the breakfast was excellent. We appreciate your comment on our location conveniently situated despite some disruption causing inconvenience from the MRT construction. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here as a family in a two bedroom family room. I read a few reviews before booking and I'm glad we ignored anyone who said anything negative. This is a good solid upper mid-range hotel, if you want everything put on then stay at Marina Bay Sands, the Fullerton or Raffles. Before even making a booking we contacted... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We are delighted to read of your pleasant stay in which you found our room spacious and clean and loved the hotel’s location. Your positive review is certainly encouraging for us to move forward towards achieving service excellence! We look forward to welcoming you back in the near future. Kind Regards, Francis Tan General Manager Bayview Hotel Singapore More 

Ho Chi Minh City, Vietnam
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel was good but not great. we had a double room but our room was near the elevator, that was really annoying because the elevator ring went on the whole time! The hotel was near the Metro station what was really good but the main road near the hotel is now under construction so a lot of the taxi's where... More 

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BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for writing your feedback; something that is always very important to us to help continually and consistently improve. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area. In the meantime, the management is constantly looking into areas of improvements in the... More 

Hong Kong, China
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

good location and comfortable room, but it's a bit old. the entrance is also obstructed by major construction work currently. the breakfast and the pool are mediocre. suitable for budget travelers, but if you're on honeymoon, go somewhere else.

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It was our great pleasure to have you as our guest at Bayview Hotel Singapore. We are delighted that you have found our room comfortable and like our good location with us despite the ongoing MRT construction. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the... More 

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