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Bayview Hotel Singapore

30 Bencoolen Street, Singapore 189621, Singapore
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1 room 1 adult
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Bayview Hotel Singapore
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592 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Stayed here end of January '16. Arrived at Bencoolen Street to find some major construction going on and found the hotel very hard to find. Most of the roadway along that section of road has been dug up, so any hotels or restaurants around that area are being disrupted. Check-in was ok. Room wasn't. Even though the room had a... More 

Helpful?
Thank Mike J
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. We have taken note of your comments and apologized for the inconvenience caused. The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. We look forward to welcoming... More 

Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After a long flight, we contacted the hotel from Changi airport to let them know we would be a little late as we had left something on the plane and were waiting to get it back. When we arrived at the hotel we were greeted warmly by the staff and taken to our room. The room was an excellent size,... More 

Helpful?
Thank Peter S
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you very much for taking time to review your experience at Bayview Hotel Singapore. We are most happy to hear of your good comments; great hotel, great staff and great location. Your positive review is certainly encouraging for us to move forward towards achieving service excellence! It will be our pleasure to welcome you again for another memorable hotel... More 

Rodriguez, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We booked for 1 big family room, and waited a very long time before we can check in to think that we have 4 kids aside from 3 adults and lacked of sleep, then when it's our time to use the room, the receptionist told us the persons occupying our supposed to be room for 5 days decided to extend... More 

Helpful?
1 Thank 191mariatheresac
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. We have taken note of your comments and apologized for the inconvenience caused. The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. We look forward to welcoming... More 

Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We entered our room extremely tired to find out the a/c not working, phone not working. Went to the receptionist to complain the same & he puts us through to the Assistant manager who's name is MAI. She was extremely rude & was of no help. Stay here only if its a short stay. Not more than 2N/3D for sure.... More 

Helpful?
2 Thank aparna19882016
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for writing your feedback; something that is always very important to us to help continually and consistently improve. We are saddened to hear of your encounters at Bayview Hotel Singapore. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area. In the... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good location because near to bras basah station, just 150m. To orchard just 10 minutes walking distance. Good breakfast because they provide pork bacon :) But the hotel is very noise because that is a construction in front of the hotel.

Helpful?
Thank Ruhut L
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It is such a pleasure to learn of your great review here on TripAdvisor. We are delighted to learn that you like our location. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area. We look forward to welcoming you back in the near... More 

Perth
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older hotel and yes there is construction going on around for the MRT which we knew about and we requested a room away from the construction side which we were given. There was only a day when the construction noise was quite loud but is was more the vibrations rather than the noise. Other than that it... More 

Helpful?
Thank Canguys
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It is such a pleasure to learn of your great review here on TripAdvisor. We are glad that we have once again serve a happy guest. Our upgrading programme is in the pipeline in line with the MRT completion. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Very noisy hotel, ask to stay at the back of the hotel if u want quiet, (a lot of building works going on out front) The walls between bedrooms are paper thin, u can hear everything next door and in the hallways. Breakfast very average. Reception staff don't really care about the guest, neither do the staff In the dining... More 

Helpful?
1 Thank Brad P
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for writing your feedback; something that is always very important to us to help continually and consistently improve. We are saddened to hear of your encounters at Bayview Hotel Singapore. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area. In the... More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago via mobile

The room was quite small and the walls between the rooms were very thin so much that in your room or when you are outside u can clearly hear a soft conversation of people inside their rooms which isnt very nice it means even the smallest sounds can disturb u at night when you're trying to sleep. Breakfast was disappointing.... More 

Helpful?
3 Thank A TripAdvisor Member
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. We are sorry to hear that you were disappointed with certain issues and apologized for the inconvenience caused. We will be sure to take your valuable feedback on board to seek for improvement whenever possible. Upon the station’s completion in 2017, In the meantime,... More 

LANCASHIRE
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed January 2, 2016

Stayed here for 3 nights from 3 December 2015.There is a lot of construction work on the road at the front of the hotel,so the only road access is from the back and the taxi drop off is by the side of the hotel and you walk 20metres to the front entrance.The room was spacious with TV tea/coffee making facilities... More 

Helpful?
2 Thank I.W.S.4
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We are delighted to read of your good comments and happy with our facilities despite some disruption causing inconvenience from the MRT construction. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area. We look forward to your next visit to Bayview Hotel Singapore.... More 

Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

Booked two adjoining rooms on the 5th floor and I was immediately disappointed with the rooms when I entered. The carpet was frayed and stained in some areas, the grout around the tub/shower needs to be redone and the view from the window was horrible. There was no information guide in the room to explain the hotel amenities except the... More 

Helpful?
1 Thank Terry W
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. We are sorry to hear that you were disappointed with certain issues and apologized for the inconvenience caused. We will be sure to take your valuable feedback on board to seek for improvement whenever possible. In the meantime, the Management is constantly looking into... More 

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