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All 292 Singapore hotels

Bayview Hotel Singapore

3.0 of 5 Hotel   |   30 Bencoolen Street, Singapore 189621, Singapore
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Ranked #169 of 292 hotels in Singapore
A recent review
3 of 5 stars reviewed yesterday
Asvin Mauritius
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  • Reviews (434)
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434 people have reviewed this hotel

Traveler rating
    38
    193
    141
    42
    20
See reviews for
83
145
47
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Mauritius
2 reviews
3 of 5 stars Reviewed yesterday NEW

The good things: Close to major places, MRT station and by Singapore standard, good price, with breakfast and free in room wifi. The bad things: I visited the hotel on the 14th Aug 2014, and it was my 5th visit, I requested for an early check in (12 instead of 14), and apparently they did not pay any attention to... More

Was this review helpful? Yes
Paraparaumu, Wellington, New Zealand
Contributor
18 reviews 18 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

3 nights at this Hotel. The staff were very friendly and helpful. Even kindly let us check in 5 hours early, no extra charge, after a long haul flight. The rooms were clean and comfortable, although a few things showed lack of maintenance ( shower handle was broken, fridge over-heated and kettle was very noisy.) Unfortunately there is major construction... More

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you very much for taking time to review your experience at Bayview Hotel Singapore. We are very happy to read that your room was clean and comfortable. We are also delighted to know that you have found our staff friendly and helpful and that you have liked the hotel’s surrounding. You may rest assured that the management will constantly... More

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

We decided to stay around bugis, Singapore and choose bayview hotel for 3 days, 2 rooms with my wife and kids, and my parents. For foreigner like us and using the MRT from the airport, searching this hotel is not easy. Nobody seems to know bayview hotel. and once we find it, there's a MRTconstruction stiil underdevelop, so we have... More

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for choosing Bayview Hotel Singapore as your preferred choice. We are delighted to learn that your room was nice and staff very helpful. We apologized for the inconvenience caused from the MRT construction. As you are aware, upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments... More

London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

arrived at this hotel and was greeted very nicely by the reception staff.My bags were taken to the room for me and the porter showed me how to activate the air-conditioning and the safe rules.Room was a double and had plenty of room,was clean and inviting.no complaints at all and everyone was kind and helpful,good food too.

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It is such a pleasure to learn of your great review here on TripAdvisor. We are very happy to read that our staff were kind and helpful. Your positive review is certainly encouraging for us to move forward towards achieving service excellence! We look forward to welcoming you back in the near future. Kind Regards, Francis Tan General Manager Bayview... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed in this hotel just yesterday and found the staff was very unwelcoming. The room smelled terrible, really awful. I confronted the staff and they said that they will check our room. After leaving for a while then the room smelled exactly the same. I called the receptionist and they claimed that they had clean and sprayed the room.... More

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for choosing Bayview Hotel Singapore for your holiday in Singapore and we appreciate your sharing the experience with us here on TripAdvisor. We are saddened to hear of your encounters at Bayview Hotel Singapore and apologized for the shortfall in our service on this occasion and inconvenience caused The Management is constantly looking into areas of improvements in... More

Paraparaumu, New Zealand
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel had been upgraded from our last visit. Much better but still the rooms are small, our room was quiet. Not a great bed or service form staff. Staff not as friendly as Penang Bayview. Great location to everything, close to Orchard Rd , Metro stations, SunTec Mall, Burgis Junction, close to Lim Sim electronic complex. Good restaurants everywhere.

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for choosing Bayview Hotel Singapore for your holiday in Singapore and we appreciate your sharing the experience with us here on TripAdvisor. We will be sure to take your valuable feedback on board to seek for improvement whenever possible. The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our... More

United States
1 review
1 of 5 stars Reviewed 1 week ago

Room condition is really bad that you will find many ant in a room. The bed is almost U shape, i don't know how old that is.....back hurt a lot.............. Service is worst. The front desk never say hi or thanks, even smile. I guess they only think that I am the MONEY.

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. It is indeed concerning to learn of your experiences with Bayview Hotel and we would like to extend our sincere apologies for the disappointment you had. Your valuable feedback will be shared with our operations leaders to take it as a learning lesson to... More

1 review
3 of 5 stars Reviewed 2 weeks ago

We stay in this hotel on 19 July till 20 July 2014 for 1 night stay. But the staff were rude, the room were noisy and small. We requested for quiet room, and view facing shopping building, but we ended facing the construction area ? The hotel staff did not fulfil what we wanted. Plus the price of this rate,... More

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you very much for choosing Bayview Hotel Singapore as your choice accommodation. We appreciate all feedback. The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. Our upgrading programme is in the pipeline in line with the MRT completion. We looked forward to... More

London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay here.The hotel is centrally located.Has everything you need in terms of facilities.Close to 2 metro stations(Bras Basah ans Dhoby Ghaut) and many buses on the main road on Bras Basah.As previous reviewers said,there's a Kopitiam and 7-11 round the corner so you won't go hungry.It's really cheap to eat at places like the Kopitiam. The internet was... More

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It was our pleasure to have you as our guest. We are delighted to learn that you have liked our hotel’s surrounding. Taking your positive & constructive feedback on board, we will be sure to seek for improvement upon current facility and service. The team at Bayview Hotel Singapore looks forward to having another pleasure of welcoming you back for... More

Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I heard hotels in Singapore are expensive and good or cheap and bad. In the past iv stayed at MBS which i love but this time couldnt catch a deal and i couldnt justify $600 a nite. So I ended up paying $178 agoda. Good location right next to bras brasa MRT and raffles hotel. Rooms are ok, good wifi... More

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for writing your feedback; something that is always very important to us to help continually and consistently improve. It is such a delight to learn that you have liked our hotel’s location and enjoyed the good breakfast. The Management is constantly looking into areas of improvements in the best of our efforts. We look forward to welcome you... More

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Additional Information about Bayview Hotel Singapore

Address: 30 Bencoolen Street, Singapore 189621, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bayview Hotel Singapore 3*
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Also Known As:
City Bayview Hotel Singapore
Singapore City Bayview Hotel
City Bayview Singapore
Bayview Singapore
Bayview Hotel Singapore

134 photos of this hotel

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Bathroom (15)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#169 Top resorts Hotel in Singapore #169 On the Beach Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Contemporary Fifteen-story Hotel located 4 km from train station & 22 km from airport. ... more   less 
Number of rooms
131

Questions & Answers

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1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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