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All 297 Singapore hotels

Bayview Hotel Singapore

3.0 of 5 Hotel   |   30 Bencoolen Street, Singapore 189621, Singapore
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Bayview Hotel Singapore
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Ranked #178 of 297 Hotels in Singapore
A recent review
3 of 5 stars reviewed 1 week ago
elephants59 Oxford, United Kingdom
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485 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oxford, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We paid just over £500 for 1 week for twin rooms. There wasn't much space in the room, though we did have a fridge, 1 armchair, small coffee table, I chair and small desk with tv. Stayed on the 11th floor. Looked at another room but they were all the same size! I shared with my mother and found that... More 

Was this review helpful? Yes 3
huddersfield
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights and were very happy with the hotel, the staff were all very helpful and spoke very good English, the room was a twin and was large and very clean. The bathroom was well equipped and again very clean. Breakfast on our first day was a mix of Asian , continental and lots of fruit and... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location was great - 2 mins walk from MRT. Next door to a 24 hour food court & a money changer down stairs. Our room (family room) was wonderful. I loved the idea of a button to press if you didn't want to be disturbed or please make up room. Of course this couldn't be helped by the hotel,... More 

Was this review helpful? Yes
New York City, New York
Top Contributor
71 reviews 71 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It's a basic hotel, nice that it has a pool but I feel it's overprice for what it is. Staff were generally not polite- they didn't seem to care either but at same time I've convinced myself that that's just how they talk- abruptly and not keen to impress I had to beg for an additional towel which in itself... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We are grateful for your taking the time to share your constructive feedback with us here on TripAdvisor. It is indeed concerning to learn of your experiences during your stay with us. We would like to extend our sincere apologies for the disappointment you had. Your valuable feedback will be shared with our operations leaders to take it as a... More 

Birmingham, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is suffering as a result of the building work going on right outside,but having said that ,yes it's dated but the staff .we found to be extremely pleasant and helpful . Our room was clean and bed was changed daily!! Breakfast was varied and plentiful although the sight of some residents appearing in pyjamas was alittle off putting... More 

Was this review helpful? Yes 2
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It’s been our honour to have you and your partner as our guests. We are most delighted to note that you have found our staff to be extremely pleasant and helpful and also found our room clean. We will certainly share your kind compliments with our colleagues. Your recognition and encouragement will certainly motivate us in the hospitality industry to... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Bayview Hotel Singapore is centrally located in the heart of Singapore's shopping belt and arts & culture . Its within walking distance to Orchard shopping centres and Bugis Village. If you are tired of shopping and want to go for something artistic, you can vist the numerous museums nearby, some of which offer free entry. Food are easily available. If... More 

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for choosing Bayview Hotel Singapore as your preferred choice. We are delighted to learn that you like the hotel’s vicinity and the location. Your positive review is certainly encouraging for us to move forward towards achieving service excellence! We look forward to welcoming you back in the near future. Kind Regards, Francis Tan General Manager Bayview Hotel Singapore More 

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 days on arrival no wifi .. went down and advised issue only to have staff giggle its a problem was the comment.. found english was not this hotel's strong point and gave up trying to get the matter fixed. Beds were in dire need of replacement and ended up with my partner having issues with... More 

Was this review helpful? Yes 4
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. As our valued guest, we appreciate tremendously your feedback and apologized for the inconvenience caused. Our upgrading programme is in the pipeline in line with the MRT completion. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the... More 

Glossop, Deryshire
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 21, 2014

Had to change room due to hair still in bath I first bathroom. Second had snott in shower too. Dated and low standard of cleanliness. (I not a clean freak) Room ok size and pool nice. Breakfast good range of products. Shame it need a paint and good scrub.

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for writing your feedback; something that is always very important to us to help continually and consistently improve. Your feedback on the bathroom "dated and unclean" is valid. We have addressed your concerns with our heads of department. In the meantime, the management is constantly looking into areas of improvements in the best of our efforts. Assuring you... More 

Sale, Australia
Top Contributor
117 reviews 117 reviews
23 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 16, 2014

We arrived early (8.45am), after a late flight from Sri Lanka and asked if we could leave our packs somewhere until we could check in that afternoon.Thankfully the chap at reception said they already had our room ready and we could go straight up and make our selves comfortable. Its worth staying here just for that kind of service. We... More 

Was this review helpful? Yes 2
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It’s been our honour to have you as our guest. We are grateful for your taking the time to share your constructive feedback with us here on TripAdvisor. We appreciate your comment on our good location despite some disruption causing inconvenience from the MRT construction. We also delighted to hear that our room size was ok with cleaned bathroom and... More 

Ripley, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 15, 2014

We have just spent 4 nights at this hotel before visiting family in Australia. We did spent a year living in Singapore 2011/2012 while my husband was working. For the last 3 months we stayed at service apartments the other side of the MRT work. We knew despite the mess in the street this was a very good area to... More 

Was this review helpful? Yes 2
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We are delighted to read of your pleasant stay in which you have enjoyed your stay. We are glad that you found our room good and lovely pool and loved the hotel’s location despite the MRT construction. Your positive review is certainly encouraging for us to move forward towards achieving service excellence! We look forward to welcoming you back in... More 

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Additional Information about Bayview Hotel Singapore

Address: 30 Bencoolen Street, Singapore 189621, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bayview Hotel Singapore 3*
Number of rooms: 131
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Also Known As:
City Bayview Hotel Singapore
Singapore City Bayview Hotel
City Bayview Singapore
Bayview Singapore
Bayview Hotel Singapore

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