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Bayview Hotel Singapore

30 Bencoolen Street, Singapore 189621, Singapore
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1 room 1 guest
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Bayview Hotel Singapore
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550 Reviews from our TripAdvisor Community

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Traveler rating
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    190
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (550)
  • Mar-May only
    (153)
  • Jun-Aug only
    (149)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (133)
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Paris, France
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had only one night booked here, that's the only good point. What a horrible, dirty, depresive place. Old, bathroom not properly cleaned since it was build, the pool that you see on the official pictures is in reality a small dirty bath, no view (why the name?), staff is rude, the hall smells badly, the coffee cups for breakfast... More 

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for writing your feedback; something that is always very important to us to help continually and consistently improve. We are saddened to hear of your encounters at Bayview Hotel Singapore. Our upgrading programme is in the pipeline in line with the MRT completion. The management is constantly looking into areas of improvements in the best of our efforts.... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 24, 2015

I was impressed with the photos taken from Internet and the reviews and ratings for this hotel. However, many things are outdated. Not many information about the gym and pool inside the hotel. Gym and pool only open at 7am until 7pm when the residents already wake up for some exercise before 7am! Staffs are not professional and was rude.... More 

Was this review helpful? Yes 2
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings. We take your comments seriously and would like to assure you that these areas of deficiencies will be worked on immediately. Our upgrading programme is in the pipeline in line with the MRT completion. The management is constantly looking into areas of improvements in... More 

Travelers are raving about these Singapore hotels

delhi
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 22, 2015

Would have given a minus if that was one of the options!! This is the most unbelievably ridiculous hotels and its not about the views from the hotel or location!! This was my second visit to sinapore and I cant believe the hospitality of this hotel. 1.They do not provide drinking water( not even one complimentary bottle)!! How strange is... More 

Was this review helpful? Yes 3
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for choosing Bayview Hotel Singapore for your holiday in Singapore and we appreciate your sharing the experience with us here on TripAdvisor! However, we are disappointed that your stay was not as smooth as you expected and would like to extend our sincere apologies for the inconvenience caused. We will be sure to take your valuable feedback on... More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 18, 2015

Clean hotel in good location 5 mins walk to Bras Basah station and also near to minimart and kopitiam / resto, room design ok but quite small for the family of four. Breakfast is not too bad except that not too much varieties.

Was this review helpful? Yes
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for taking the time to share your review in the TripAdvisor. We are delighted to know that our services and facilities met your expectation. You may rest assured that the management will constantly look into areas of improvement to better serve our valued guests. We look forward to welcoming you back for a greater experience. Kind Regards, Francis... More 

Sydney, Australia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 16, 2015

OK so I didn't book this hotel. As was booked for us and if I had of done the research and booked myself then there is no way we would have ended up here. The hotel is located right next to a construction site for a new MRT station and will be until 2017. The entrance to the hotel is... More 

Was this review helpful? Yes 2
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We thank you for taking time to write in which allow us to address the shortcomings and apologized for the inconveniences caused. We are delighted to learn that our staff are helpful and friendly. Our upgrading programme is in the pipeline in line with the MRT completion. Upon the station’s completion in 2017, it will enhance rail connectivity between the... More 

Pilsen, Czech Republic
Level Contributor
50 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 13, 2015

The hotel is located just over the corner of Bras Basah metro station. Currently the access is little bit complicated due to the construction work on new metro station, but the way is well market. The staff is really helpful and still smiling. The rooms are clean and spacious with comfortable beds. The breakfast is not too rich, but consists... More 

Was this review helpful? Yes 3
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It’s been our honour to have you as our guest. We are grateful for your taking the time to share your constructive feedback with us here on TripAdvisor. We appreciate your comment on our helpful staff and clean and spacious room. In the meantime, the management is constantly looking into areas of improvements in the best of our efforts. We... More 

Bangalore
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 9, 2015

Stayed here for 4 nights.The room was clean,spacious and well furnished.Rooftop Pool was nice.The only thing which I didn't like was the breakfast which was just OK and same everyday.Location is perfect with MRT station at walking distance.Overall good stay.

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It is such a pleasure to learn of your great review here on TripAdvisor and we are most grateful for your recognition towards our effort. The team at Bayview Hotel Singapore looks forward to welcoming you for another memorable hotel experience with us in the near future! Kind Regards, Francis Tan General Manager Bayview Hotel Singapore More 

South Bend, Indiana
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 5, 2015

Was attending a conference at Suntec. Bayview was one of the suggested hotels. Overall the hotel was good. My comments mirror many of the comments in prior reviews. To keep things short i'll just bullet them. The good: *Location excellent. Very central to a number of things. The metro station is right around the corner on Waterloo street. The Suntec... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

We are most delighted to learn that you have had enjoyed the BayviewExperience with us and thank you for your sharing! The hotel is embarking on a refurbishment next year. We are excited to embark on the transformation journey ahead of us and look forward to presenting our guests with enriching and refreshing Bayview Experiences thereafter! Kind Regards, Francis Tan... More 

Humpty Doo, Australia
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 30, 2015

We have stayed at City Bayview many times - It's in a good location with easy access to transport, and within walking distance of Chinatown, Singapore River,Fort Canning, Bugis, and Suntec. The rooms are small and well used, but always clean. The reception staff are always helpful and friendly. Though there's construction happening in Bencoolen St, we didn't notice any... More 

Was this review helpful? Yes 1
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

It is such a delight to learn that you had stayed at Bayview Hotel Singapore many times and we hope that you did enjoy your the stay with us. We are grateful for your sharing the Bayview experience. Your positive review is certainly encouraging for us to move forward towards achieving service excellence! It will be our pleasure to welcome... More 

Worthing, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 29, 2015

I booked this hotel last minute as I needed somewhere to stay for a recent work trip. I asked for a non smoking, quiet room which I got. The decor is a little dated & tardy but as I said, the room was adequate & had more facilities than some much more expensive hotels nearby. The pool on the roof... More 

Was this review helpful? Yes 2
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review

Thank you for taking the time to share your review in the TripAdvisor. We are delighted to know that our services and facilities met your expectation. You may rest assured that the management will constantly look into areas of improvement to better serve our valued guests. We look forward to welcoming you back for a greater experience. Kind Regards, Francis... More 

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