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All 293 Singapore hotels

Pan Pacific Singapore

4.5 of 5 Hotel   |   7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
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Ranked #7 of 293 Hotels in Singapore
A recent review
5 of 5 stars reviewed yesterday
Evelyn L Singapore
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3,639 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (728)
Date | Rating
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English first
Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

Pacific club definitely lived up to it's standards. The pictures on the website just didn't do the hotel justice. The rooms were outstanding and the facilities exceeded our expectations. The service staff were attentive

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Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Due to missing my connecting flight, I arrived over a day late but was in constant contact with the hotel. I arrived exhausted and the reception immediately upgraded me to an amazing room with a spectacular view. From my window I could see the Singapore Flyer and the Marina Sands hotel as well as the stunning marina. Room service was... More

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Muscat, Oman
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Vast hotel with a great choice of options for food. The in-room experience could have been better. My shower and bath toiletries were already used on arrival.. I had a few meetings at the Mandarin Oriental whilst in town and preferred the ambience and its better location on Marina Bay. Both hotels are well located for business, but the business... More

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Brisbane, Australia
Top Contributor
173 reviews 173 reviews
59 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed two nights on a stop over back home We stayed in a pacific harbour king club room room 3321 The room has an amazing view of the harbour and has a nice patio that looks out over the harbour marina sands and the bay gardens Each night the lights are like a fairyland nd you can see the... More

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perth wa
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a return visit for us and if possible better than the last one . Hotel staff gracious , efficient and they really seem to like being here which is delightful to see as we both work in a Customer Service industry . Hotel rooms are large , clean , comfortable and public areas are a pleasure to use... More

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Madrid, Spain
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was in this hotel for three days. It is in a good situation, near to the metro. I was in a room with a spectacular view of the bay. Last day, our flight leaves Singapure very late, and they arranged a late check out without problems, with a bit cost. For us it was a wonderfull choose.

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PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Victoria197514 We are glad that you enjoyed your stay with us and enjoyed the views from your room. We look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing More

Top Contributor
76 reviews 76 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed several night attending a conference. The conference center is a very easy 2 min walk, mostly indoors. Staff was very friendly and helpful. The rooms are spacious and well equipped. Beautiful atrium with plenty of places to have meetings and drinks. For breakfast there is a large buffet and a breakfast area in the atrium.

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PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear RegenMan We are glad that you enjoyed your stay with us and our dining facilities as well. The Atrium features the longest bar in Asia at 44 metres and there are several semi-private pods that allow our guests to hold business meetings in the day and transition to entertaining in the evenings. We look forward to welcoming you back... More

Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

This is a very pleasant 5* hotel on the surface. Three aspects need urgent addressing. WiFi in the rooms is sometimes non-existent and when it is there it's slow. the room lifts take ages - slow to respond to calls then they call at every floor going up and down. some lifts did not appear to operate. Breakfast was the... More

Was this review helpful? Yes 1
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Julian K We appreciate your feedback and are sorry that you had issues during your stay at Pan Pacific Singapore. We have updated the internet connectivity system in the hotel and have a technology assistant on call for our guests if they ever need help connecting to Wi Fi. We are aware of the issue with our lifts, particularly... More

Singapore
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great, clean and quiet hotel. Went there to celebrate our registry of marriage. Was given an upgrade. The only bad things were the tv in the room and water was still in the nespresso machine. But all got resolved within 5 minutes of us calling them.

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PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Yvette Y Our warmest congratulations on your marriage, we are privileged to have had you stay with us on this important occasion. We are glad that you had a positive stay with us overall and that our associates were able to resolve the issues efficiently. We look forward to welcoming you back again soon. Warm regards Cheryl Ng Director... More

Beijing
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We encountered a number of problems in this hotel. First was during check-in. My wife and I, as well as another member of our group, we're asked to wait a significant amount of time for a room, while other people who walked up to the counter were checked in. These were other people staying in the same block of booked... More

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PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Moezeejay Thank you for sharing your feedback on TripAdvisor. We are very sorry about your experience with us; please write to us at gcc.sin@panpacific.com in order that we may address the issues flagged immediately. All our guest rooms have complimentary coffee and tea in the credenza under the television and it might possibly have been that you were not... More

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Hotel Summarization (Beta)

What travelers say

  • Marina bay(81)
  • Very good(34)
  • Shopping mall(20)
  • Pool area(19)
  • Room service(18)
  • Global kitchen(15)
  • Great view(15)
  • Star hotel(14)
  • Friendly and helpful(6)
  • Long flight(5)

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Pan Pacific Singapore 4.5*
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Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific

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