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Pan Pacific Singapore

4.5 of 5 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
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Pan Pacific Singapore
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Pan Pacific Singapore
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3,845 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, New Zealand
2 reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I together with our 2 children stayed here for five days. The customer service was exceptional, particularly the Concierge assistance with anything from tourism information to locating a laundry service. I am a wheelchair user and was most impressed with the helpfulness of the pool staff who assisted me in and out of the pool. The buffet... More

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Nova Scotia, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

i loved this hotel very clean, we had a balcony in the 38th floor with amazing view... it was a bit expensive but the breakfast was beyond amazing lots of varieties. the only thing that we did not like was the WIFI very very weak inside the rooms most of the time not working. other than that we liked everything... More

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A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

top hotel mainly aimed at the business types. Stayed 6 nights, expensive but great location around Marina area. Walk from lobby to Raffles City through endless shopping malls... loved it.. quality stay..

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Top Contributor
74 reviews 74 reviews
35 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent the weekend at the Pan Pacific during a two week trip to Asia. It was a last minute decision to go to Singapore so I was told my only choice was the Pan Pacific. I didn't know what to expect since I usually stayed at other hotels in Singapore but I wound up positively surprised. This is a big... More

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PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Tkyrnr, We are delighted that you had an overall positive stay and thank you for sharing your comments with us on TripAdvisor. To further enhance our guests’ experience, our rooms and the public areas of the hotel were transformed to present modern and refreshing Pacific experiences, and we are glad that you enjoyed this contemporary new aesthetic. At Edge,... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I visited Singapore on business and after a bit of a wait at checkin I was given a very nice Suite, which is what I had booked. I did have some mishaps with the cleanliness of the room and just some other issues with the suite, which they did address. I did mention it to the attendants in the lounge... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I attend the conggres which was held at Suntec Convention Center and stayed at Pan Pacific Hotel for 3 nights...my first impression their service is so excellent..they send a limo to pick me up at the airport with a good driver, quick check in and i was given a beautiful panoramic room...their breakfast also made my day..so many menu from... More

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PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Indah G, Thank you for your kind compliments, and we are delighted to hear that you had a pleasant stay with us. The hotel was transformed to enhance our guests’ experience, and we are glad that you enjoyed our refreshed Panoramic room. As you mentioned, Edge presents a diverse variety of fresh Pacific cuisine at seven live kitchens, and... More

Gurgaon, India
Top Contributor
79 reviews 79 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 4 nights I would recommend paying the extra for a club level room. The rooftop club lounge has a spectacular view of the city. The food service and especially the evening cocktails were very nice and fully justified the extra cost We arrived at 9 am after an overnight flight, the rooms was available even at... More

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PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear DaveFaull, Thank you for your kind compliments, and we are delighted to hear that you enjoyed an overall positive stay with us. As you mentioned, Pacific Club indeed presents our guests with 360 degree views of the city skyline, and we are glad that you enjoyed the round-the-clock Pacific Club experience which includes elevated indulgences including Champagne breakfast, afternoon... More

Frankfurt, Germany
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very modern hotel in a highrise building. Try and get a room on one of the upper floors to enjoy the spectacular views. Club rooms come with lounge access and the lounge not only is spacious but the UFO like structure on top of the building gets you a nearly 360 degree view of the city. The service is impeccable... More

Was this review helpful? Yes 1
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Jay P, We are delighted that you had an overall positive stay. Our rooms and the public areas of the hotel were transformed to present our guests with effortless and refreshing experiences, and we are glad that you enjoyed the spacious and modern design of our rooms. Pacific Club, located on level 38 of the hotel presents 360 degree... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I'm writing the review while still staying here because of the appalling service quality. Every time we call room service for something, may it be as simple as an extra tea cup, we have to call again 3-4 times to remind them and it would show up 30-45 mins later. Reception desk staff were unhelpful, said no to any request... More

Was this review helpful? Yes 1
Surrey, England
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

From the impressive lay out, to attentive staff, well appointed rooms, good bars and restaurants - really not much to fault at the Pan Pacific Marina Bay Impressive atrium style lobby with open ''look down'' empty space on all the room floors, obligatory outside lifts carrying you up the floors with an amazing view Good bar and restaurant staff, I... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Marina bay(81)
  • Very good(34)
  • Shopping mall(20)
  • Pool area(19)
  • Room service(18)
  • Global kitchen(15)
  • Great view(15)
  • Star hotel(14)
  • Friendly and helpful(6)
  • Long flight(5)

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Pan Pacific Singapore 4.5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Pan Pacific Hotels Group, Booking.com, Cheap Tickets, Travelocity, Agoda, Despegar.com, Odigeo, TripOnline SA, Hotel.de and Tingo so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific

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