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Pan Pacific Singapore

4.5 of 5 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
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Pan Pacific Singapore
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Pan Pacific Singapore
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3,833 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I'm writing the review while still staying here because of the appalling service quality. Every time we call room service for something, may it be as simple as an extra tea cup, we have to call again 3-4 times to remind them and it would show up 30-45 mins later. Reception desk staff were unhelpful, said no to any request... More

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Surrey, England
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the impressive lay out, to attentive staff, well appointed rooms, good bars and restaurants - really not much to fault at the Pan Pacific Marina Bay Impressive atrium style lobby with open ''look down'' empty space on all the room floors, obligatory outside lifts carrying you up the floors with an amazing view Good bar and restaurant staff, I... More

Was this review helpful? Yes 2
Paris, France
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

I Stayed 6 nights at this hotel, I am a returning customer and I would go back. The king size bed is the biggest I have ever seen. The breakfast is very good. Although I would have wish they replenish the food stands (I wake up late). I spent a very nice time and I will come back

Was this review helpful? Yes 1
Melbourne
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for the first time on a business trip and I must say I was very impressed. The look of the hotel is great, the facilities are very good and it is very very clean throughout. The rooms have a modern decor as does the whole hotel. Breakfast which was included in my room rate was fantastic....... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a 4 night stay here from the 15th-19th November. It was my second time staying at Pan Pacific and both times, the hotel and service have been impressive and outstanding. The buffet breakfast on the 3rd floor is an absolute highlight but what i enjoy most is the service - all the staff go out of their way... More

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

We were in Singapore for a short trip, and I always stay at the Pan Pacific. This time was no exception, the hotel remains the best in my experience with respect to location and comfort. Highly recommend the club floor!

Was this review helpful? Yes 1
Australia
Top Contributor
75 reviews 75 reviews
50 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed four nights at the Pan Pacific. Check-in was quick, room was ready as expected. We enjoyed the wide range of amenities in the room which kept me productive. Everything is as you would expect (and pay for ) in a hotel of this calibre. With my wife and I both getting ready for outings, the combined sliding door... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2 nights - v close to marina bay sands and the centre. Room was pretty well appointed and free wifi was good. Incredible spread put on for breakfast and as v enjoyable. minor gripe is that the lifts took forever when called - understand they are going through some overhaul - but it sometimes took 5 mins... More

Was this review helpful? Yes 1
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear JBFulham1981, Thank you for sharing this review, we are glad to hear that you enjoyed our accessible location in Marina Bay, updated facilities and complimentary Wi-Fi. At Edge, we present a diverse range of Pacific cuisine at seven live kitchens and we are happy that you had a chance to enjoy breakfast there. In our efforts to enhance our... More

Sittingbourne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the hotel for business twice within the space of two weeks in October 2014. The hotel is very impressive and beautifully designed and the staff are very friendly and always on hand to help. The room type with the window between the shower and bedroom was a little odd, with half of the storage space inside the... More

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PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear J0NATHAN_F0X, We are delighted that you had an overall positive stay and enjoyed the efficient and friendly service of our associates. Located in the heart of Marina Bay, we are within a short walking distance of the many attractions in the precinct, and as you mentioned, also within close proximity to both Promenade and City Hall MRT stations which... More

Cape Town Central, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Good service, fantastic variety of breakfast, wonderful room, welcoming card with chocies and dragon fruit! Overall a fantastic experience and would stay ther again!!! Loved it , had a bar in our room with a seating area

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PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear monique312659, Thank you for your kind compliments. We are delighted to that you had an overall pleasant stay, our rooms were transformed together with our restaurants and public areas to upgrade our amenities, and we are glad to hear that you like our refreshed facilities including the in-room bar. We aim to deliver memorable hotel experiences to all our... More

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Hotel Summarization (Beta)

What travelers say

  • Marina bay(81)
  • Very good(34)
  • Shopping mall(20)
  • Pool area(19)
  • Room service(18)
  • Global kitchen(15)
  • Great view(15)
  • Star hotel(14)
  • Friendly and helpful(6)
  • Long flight(5)

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Pan Pacific Singapore 4.5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Pan Pacific Hotels Group, Cheap Tickets, Agoda, Travelocity, Orbitz, Odigeo, Despegar.com, TripOnline SA, Hotel.de and Tingo so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific

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