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Shangri-La Hotel Singapore

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22 Orange Grove Rd, Singapore 258 350, Singapore
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Shangri-La Hotel Singapore
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3,099 Reviews from our TripAdvisor Community

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Traveler rating
    2,262
    582
    155
    62
    38
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594
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (686)
Date | Rating
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  • All months
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    (842)
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    (777)
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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

I really recommend this hotel, especially swimming pool and garden, The taste of the breakfast was absolutely stunning, we can see over the Skyline views. Easy access to many attractive places. We trust in Shangri-La Hotel and will definitely comeback to your property for our next trip.

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London, England, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Upgraded when we arrived to the Valley Wing and so happy for that. The Valley Wing is like a boutique hotel within a larger hotel. You have your own entrance; a lovely lobby where drinks are provided to Valley Wing guest gratis all day long. A large dining room, reminiscent of the dining rooms in a Grand European hotel, where... More 

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Dubai, United Arab Emirates
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

With the number of people, children and visitors to the property, I was constantly amazed at the attention to detail given to every aspect of the hotel stay. From the Heritage Club, serving breakfast until 10:00 am, afternoon tea from Noon until 5:00 pm, then evening snacks and cocktails from 6:00 to 8:00 pm every day, to the bell men,... More 

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Brick, NJ
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our experience at Shangri-La was fabulous from start to finish. It began with a very late check-in after more than 20+ grueling hours of travel from the U.S. The front desk employee was welcoming and excited to tell us that we had been upgraded to a larger room to better accommodate the 3 of us. (My husband, adult daughter and... More 

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Hampshire
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stay here a few times a year generally and the fact i always return is based on the hotel being very good, traditional hotel with quality service and product. This time i stayed in the Valley wing which personally, I am not a fan of as it has an older feel to it when compared to the Tower wing... More 

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Perth, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Absolutely perfect service, totally professional wonderful staff. Excellent premier blurb room. Highly recommend. Club room wonderful. Very much a luxury hotel with service to match. No not cheap but the old story you only get what you pay for and they give you everything you would expect for a luxury hotel from car greeting , checkin to leaving. We will... More 

Review collected in partnership with shangri-la.com

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Delhi
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very good hotel, rooms are very luxurious , spacious and comfortable. Beds are comfortable. Stayed in a pool facing room in the Garden wing which have a nice balcony opening out from the rooms. Staff is extremely courteous, efficient and helpful.

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Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is clearly one of the finest hotels. Grand in its ambiance and extremely courteous service levels all around. The rooms are well appointed and support services including laundry was extraordinary. In my multiple stays never a complain.

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Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We just arrived at the hotel after a very long flight to be greeted by lovely staff and a fantastic room. The doorman was lovely and Jack at reception was even friendlier. He made sure we had everything we needed and even posed for a photo my wife. When we got upstairs we were greeted by a beautifully appointed room... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my third visit to the Shangri-La and I loved it. The service was impeccable, starting with the check-in process. The hotel offered several different packages, and the lady at Reception worked patiently with us to find just the perfect match for our needs. We opted for a "club" room, which was huge and very comfortable. The food was... More 

Was this review helpful? Yes 3
SLSGM, General Manager at Shangri-La Hotel Singapore, responded to this review

Dear TravelingTexan713 Welcome back and thank you for your generous recommendation via TripAdvisor. I am glad to learn that you and your partner have enjoyed your stay at the Horizon Club. I look forward to welcoming the both of you back soon. With best regards Reto Klauser Vice President and General Manager More 

Hotel Review Summarization

What travelers say

  • Valley wing(51)
  • Horizon club(26)
  • Pool area(12)
  • Very good(11)
  • Breakfast buffet(7)
  • Line restaurant(4)
  • Tower wing(4)
  • Friendly and helpful(3)
  • Great service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (266)
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Dining (103)
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Hotel & grounds (253)
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Pool/beach area (112)
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Bathroom (78)
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View from room (67)
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Amenities (77)
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Garden Wing Premier Balcony Suite (136)
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Restaurants and Bars (34)
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The Hotel (50)
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Valley Wing Deluxe Suite (147)

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Pool/beach area (2)
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Hotel & grounds (3)
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Dining (8)
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Room/suite (12)
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Other (2)
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