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Shangri-La Hotel Singapore

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22 Orange Grove Rd, Singapore 258 350, Singapore
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1 room 1 guest
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Shangri-La Hotel Singapore
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3,196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (703)
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Phuket
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Return visit for 2 nights girlie trip but not quite as good as the first time. Service was hit and miss, had to go find the staff a number of times and evening selection not as good but they are as friendly and helpful once found. Not sure if there have been cut backs or a change of management! Other... More 

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Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

So pretty modern hotel. Excellent stay at the Shangri-La hotel. The staffs are very helpful, facilities are excellent and the room was comfortable. Breakfast was very good with a huge selection of food. We will go to stay again in this lovely hotel for the next trip.

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall the hotel is really good... but expected more. Hotel in a bit outdated and looks old. Does not make you feel at home. Food is excellent at the buffets. Rooms are quite big and has everything required, but again looks old and not welcoming.

Was this review helpful? Yes 1
Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My first visit to Shangrila Singapore was in 1976. Have stayed many times since. Would not choose any other hotel in Singapore as have always been well looked after at Shangrila.The only problem to me is location,just a little out of the main Singapore area. However the courtesy bus runs every hour through the day which I used frequently.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Bognor Regis, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our second visit to the Valley Wing of the Shangri-La in 5 years. The décor is sumptuous, the staff seem to tailor their service to your requirements (always professional but also wonderfully friendly). Will always look forward to going again and would recommend it to anyone!

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

By today's build-and-run standards, Shangri-La is certainly a mature lady of a place, but as so often, she has only got better with age. The decoration might lack the ultra crisp chrome brightness of other international chain hotels, but the original Shangri-La in Singapore makes up for that in old-world care.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
County Roscommon, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

simply a fantastic hotel - all aspects 100% ...cant seem to find fault ...great location to a fantastic city and country.....located near shops and great restaurants........... staff were excellent and so professional ........

Was this review helpful? Yes 2
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here as our first point of call on our honeymoon. What a starting point it was. Everything and everyone we dealt with throughout our stay was incredible. Room was beautiful. The breakfast buffet was delightful. Such a shame we cannot afford to stay in this standard of hotel for our annual holidays.

Was this review helpful? Yes 3
Los Angeles, CA
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I used to stay at the Shangri-La quite a bit many years ago and hadn't been back for a while. What a pleasant surprise as it was like coming home again! When I checked in, I received a very lovely upgrade to the Valley Wing. The room was absolutely lovely and I felt like I was in my own private... More 

Was this review helpful? Yes 2
Madrid, Spain
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in many Shangri-La's throughout Thailand, Malaysia, China and Hong Kong. Singapore's Shangri-La city hotel is among the best. Of course I might have expected it to be so, since it was the original one of the chain. It's comprised of the original tower, and then a newly renovated garden wing and a super luxury valley wing. We had... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Valley wing(51)
  • Horizon club(26)
  • Pool area(12)
  • Very good(11)
  • Breakfast buffet(7)
  • Line restaurant(4)
  • Tower wing(4)
  • Friendly and helpful(3)
  • Great service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,720 photos of this hotel

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Hotel & grounds (256)
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Pool/beach area (114)
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Room/suite (268)
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View from room (68)
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Dining (105)
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Bathroom (78)
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Business center/function rooms (6)
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Other (349)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (77)
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Garden Wing Premier Balcony Suite (136)
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Restaurants and Bars (34)
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The Hotel (50)
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Valley Wing Deluxe Suite (147)

Management photos: Courtesy of the property manager

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Pool/beach area (2)
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Hotel & grounds (3)
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Business center/function rooms (3)
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Dining (8)
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Room/suite (12)
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Other (2)
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