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All 290 Singapore hotels

Shangri-La Hotel

5.0 of 5 Hotel   |   22 Orange Grove Rd, Singapore 258350, Singapore
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Shangri-La Hotel

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Ranked #4 of 290 hotels in Singapore
A recent review
5 of 5 stars reviewed 3 days ago
Melblad2013 Melbourne, Australia
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (392)
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English first
Melbourne, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

After just returning to Melbourne from an eight day stay in Shangri-La's Valley Wing , I'm wishing i was back there . Supberb service in The Valley Wing - it didn't falter once - from Taittenger in the lobby to beautiful breakfasts in the private Summit Room,( try the smoked trout served in a dill scone) ,under the care and... More

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Kota Kinabalu, Malaysia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great hotel - with wonderful staff though I find the front office staff a little bit un-knowledgable of the services on offer.. Try to avoid check out time as it's a long wait to have assistance.. Food was ok but I have experienced better at other Shangri-La hotels. Over-all good stay

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SLSGM, General Manager at Shangri-La Hotel, responded to this review

Dear guest Thank you for your feedback via Tripadvisor. Please know that your comments are very much appreciated. May I please request that you contact me directly so that I can apologise to you in person, and at the same time, find out more details about your stay? My email address is: reto.klauser@shangri-la.com I look forward to hearing from you... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We spent 2 day. The hotel location is good. Easy to locate the place.Good Five Star Hotel. Delicious breakfast and nice place to chill. Good service from the staff and is value for money. Worth Going!

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SLSGM, General Manager at Shangri-La Hotel, responded to this review

Dear guest Thank you for your positive review via Tripadvisor! I am happy to know that you have enjoyed your Shangri-La Experience. I look forward to welcoming you back soon. With best regards Reto Klauser Vice President and General Manager More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

Consistent service everytime. It is a pleasure to stay at Shangri-la. I have stayed in this hotel one, two or three days a week for the last two years. The rooms are nice, the people are friendly and most importantly they remember you.

Review collected in partnership with shangri-la.com

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SLSGM, General Manager at Shangri-La Hotel, responded to this review

Dear Pragasamoorthi Welcome back! Many thanks for your positive review via Tripadvisor. I am glad to know that you have enjoyed your return visit once again. I look forward to welcoming you back soon. With best regards Reto Klauser Vice President and General Manager More

Phuket Town, Thailand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent the weekend in the Shang of Singapore. The EAM Rooms David Amador took very well care of us and solved all our small problems very efficiently . Great food, great service, anticipation of needs, detail oriented...really a five star hotel. Pity that design is still an old rich woman sort of.... Shang needs a new look to be able... More

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SLSGM, General Manager at Shangri-La Hotel, responded to this review

Dear Adi Thank you for sharing your positive review via Tripadvisor! I am delighted to know that your family and you have enjoyed your Shangri-La experience. Please be assured that your compliments on David will be shared with him. I look forward to welcoming all of you back soon. With best regards Reto Klauser Vice President and General Manager More

Seaside
Top Contributor
54 reviews 54 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I give the hotel one star only because of it's absurd, outdated and blatantly sexist dress code policy which allows women to wear whatever they want (or virtually nothing at all) while men are required to be uncomfortable wearing long pants. Note: it is HOT in Singapore! If you are there for business meetings that is fine, but if you... More

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SLSGM, General Manager at Shangri-La Hotel, responded to this review

Dear guest Many thanks for your feedback via Tripadvisor. The Valley Wing is our ultimate sanctuary. I am glad to know that your Shangri-La experience was generally positive. However, I am concerned by some of your comments. May I please request that you contact me directly so that I can find out more details about your visit? My email address... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Having recently spent 3 nights in this wonderful hotel it has made my wife and I want to return to Singapore as soon as possible. We simply could not find fault with the place, from staff, rooms and restaurants we were really impressed. We stayed in the Garden Wing, dined in the Cantonese restaurant and enjoyed breakfast in the Waterfall... More

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SLSGM, General Manager at Shangri-La Hotel, responded to this review

Dear Roy Many thanks for your positive review via Tripadvisor! I am glad to know that your wife and you have enjoyed our urban resort, the Garden Wing. Your compliments on Shang Palace and The Waterfall are much appreciated and will be shared with the chefs. I look forward to welcoming both of you back soon. With best regards Reto... More

Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just had a great stay at the Shangri-La Singapore. We stayed in an Horizon club room. The club lounge facilities, snacks and drinks were of a very high standard. The staff were outstanding assisting us at every opportunity. The hotel facilities are very good with a great outdoor pool area which is an oasis in a busy Singapore.... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
SLSGM, General Manager at Shangri-La Hotel, responded to this review

Dear guest Many thanks for your positive review via Tripadvisor! I am glad to know that you have enjoyed you stay at The Horizon Club, as well as your experiences at The Line and landscaped swimming pool. Please be assured that I will share your compliments with all my team members. I look forward to welcoming you back soon. With... More

Rochester NY
Top Contributor
105 reviews 105 reviews
46 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Shangri is an oasis in the midst of Singapore's bustling urban core, located just a 5 minute walk from Orchard. They do everything to perfection. We especially liked the escort to our room immediately on arrival, with check in conducted on their iPad from the room. A nifty touch. The food at breakfast offered Asian delicacy as well as... More

Was this review helpful? Yes 2
SLSGM, General Manager at Shangri-La Hotel, responded to this review

Dear guest Thank you for your positive review via Tripadvisor! I am glad to know that you have enjoyed your stay with us, as well as your dining experience at The Line. I look forward to welcoming you back soon. With best regards Reto Klauser Vice President and General Manager More

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Normally love this hotel. Stayed in the Valley Wing and although the employees were absolutely lovely (as usual) it seemed harder to be accommodated. I was refused Afternoon Tea in my room which is ridiculous really. I could have it in the lobby of the hotel and in the Valley Wing but NOT in my room. It was never explained... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
SLSGM, General Manager at Shangri-La Hotel, responded to this review

Dear guest Thank you for sharing your feedback via Tripadvisor. I am sorry to learn about the afternoon tea incident. May I please request that you contact me directly so that I can find out more details about your visit? My email address is: reto.klauser@shangri-la.com I look forward to hearing from you soon. With best regards Reto Klauser Vice President... More

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Additional Information about Shangri-La Hotel

Also Known As:
Shangri La Hotel
Shangri La Hotel Singapore
Shangri La Singapore
Shangri-La Hotel Singapore
Address: 22 Orange Grove Rd, Singapore 258350, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Singapore
#4 Business Hotel in Singapore
#4 Top resorts Hotel in Singapore
#4 Luxury Hotel in Singapore
#4 Spa Hotel in Singapore
#16 Romantic Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel 5*
Official Description (provided by the hotel):
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amid 15 acres of luxuriant gardens and greenery, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, which is home to numerous plant and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls.Inspired by nature, there is a daily Tai-Chi demonstration with a Tai-Chi master and Koi feeding ceremony by a Koi Master, in the Atrium of the new Garden Wing.A wide range of recreational facilities is available at the hotel, including the newly-opened CHI, The Spa at Shangri-La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. There is a 3-hole golf course for putting practice.The hotel houses several dining outlets for great culinary experiences. From classical Japanese kaiseki at Nadaman to international favourites at The Line and the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. A new dining concept, Waterfall Café, offers creative yet healthy cuisine. Guests can also relax with high tea served at The Rose Veranda which features 164 varieties of TWG teas, sip a Cheongsam, Shangri-La’s signature cocktail, in the Asian-inspired Lobby Court or savour premium wines amidst panoramic city views at BLU Bar.All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Traders Hotel, Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. A business centre with internet and meeting room facilities is available for the convenience of the business travellers as well. ... more   less 
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