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Hotel Jen Tanglin Singapore

#76 of 300 Hotels in Singapore
Certificate of Excellence
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1A Cuscaden Road, Singapore 249716, Singapore (Formerly Traders Hotel Singapore)
Special Rate
S$210 (SGD)
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Hotel Jen Tanglin Singapore
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Hotel Jen Tanglin Singapore
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1,934 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (406)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1934)
  • Mar-May only
    (463)
  • Jun-Aug only
    (484)
  • Sep-Nov only
    (533)
  • Dec-Feb only
    (454)
All months
Bhubaneswar, India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

A beautifully decorated, spotlessly clean and luxurious hotel, it's a treat to be there. Rooms are elegantly decorated, very comfortable and provides everything that you can look for in a luxury hotel! Food is outstanding, and the staff is extremely efficient and helpful. It should be the first choice of tourists to the city!

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Auckland Region, New Zealand
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Used to be good as the Traders Hotel, now has a whole new vibe as the Jen Hotel with new management and a refurbishment. Have stayed here when it was the Traders and it was good although the standard rooms are a little small. This time we stayed in a club room for 4 nights. The room is still a... More 

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Kuala Lumpur, Malaysia
Level Contributor
15 reviews
9 hotel reviews
5 of 5 stars Reviewed 1 week ago

It has been a few months since I last stayed at Hotel Jen in Tanglin Singapore. The hotel is well underway with the renovations and what a great new look and feel it now is. The newly renovated Club Room floors are amazingly bright, fresh and ultra modern. The renovated Club Lounge is excellent and in no way resembles the... More 

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JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi waynekline, Thanks for your compliments! We are extremely delighted to hear your positive comments. The room has been thoughtfully designed with many "space saving elements". The Club lounge is bigger and better than before, with enthusiastic and energetic staff. Thank you once again and we look forward to your return to Singapore. Regards, Juliana More 

St. Petersburg, Russia
Level Contributor
11 reviews
5 of 5 stars Reviewed 2 weeks ago

It's of place of hospitality and friendliness. Fresh and clean rooms, high quality of bathroom amendments. Fast and highest quality laundry. 5 min walk to Botanic Garden and Orchard Road. Fresh fruits in room every day!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi Fighter125, Thanks for your compliments! We are really glad that you enjoyed the room, amenities, location and most importantly, the hospitality and friendliness of our team! We look forward to your next visit with us! Regards, Juliana More 

Chukai, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

The room is clean, beautiful environment. Have shown improvement on the early breakfast menu, although not the best, but better than last year. Suggestion : Please use chicken, meat that certified halal to give same opportunities to Muslim friend.

Review collected in partnership with shangri-la.com

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JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi Jamaludin_marican, It is great to hear your compliments on the room, and the improvements in breakfast. We would also like to thank you for the suggestion, it has been well noted. We look forward to your next visit with us. Regards, Juliana More 

Metro Manila, Philippines
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked at the last minute during the peak season! Glad I was able to get a room. My son & I enjoyed our stay in this hotel. The room we got had a good view of the pool. Shuttle to many places made it easier for us to move around. This hotel is a good base for any visiting traveler.

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JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi CECILLEsaysHELLO, Thanks for the compliments! We are glad to hear that you enjoyed your stay and hopefully, you had the time to visit the pool too! We look forward to your next visit with us. Regards, Juliana More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

the entire hotel is under renovation from 9-7:30pm everyday. Don't expect it is able to allow you for late/after sleep and the renovation smell is continuous to night time. Aircon temp is not stable and I was sweating in the night due to cold to hot on the first night and I have requested to change room. They refused to... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi Wasabi_Lee, We are truly sorry about the experience in your recent stay at our hotel, especially the inconvenience caused by the renovations. We would also like to assure you that the faults found is not our usual standard and we are have taken your feedback seriously. The entire renovation is scheduled to complete in November 2015. We hope to... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As titled, it was a complimentary suite room on the level 17 of the hotel. Understand that the hotel is under renovation, lower floor level is quite noise during daytime (a few of my family members booked normal rooms which located at level 4 and 5). But the suite wasn't affected. The room is big, with a small living room,... More 

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JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi yijourney, Thanks for your compliments and congratulations once again for your big day! We are sorry if the renovation did bring any inconvenience to your family members. The upgrading works are scheduled to complete in end-November and the new rooms (in the same style as your suite) will be amazing! We look forward to welcoming you and your family... More 

Melbourne, Australia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

booked this hotel in March not a mention anywhere of massive hotel renovations!!!!. 3/4 of the rooms are being renovated. Noise from 7am even though the hotel say it starts at 9. Jack hammering, banging constantly throughout the day. It is an absolute disgrace. It's not the fault of the reception staff but they are copping it from everyone. The... More 

Was this review helpful? Yes 3
JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi Princessperi, We are really sorry that the renovation has caused inconvenience to your stay at the hotel. Please be assured that we are monitoring the situation and ensuring that the contractors keep to the working hours. We hope you will re-visit us once the renovation is complete in end-November. Looking forward to welcoming you back again. Regards, Juliana Jauw More 

Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2015

The newly renovated room I occupied (1606) was well designed in layout, colour scheme and materials used. All the hotel staff I have met are friendly and efficient from the young men who greet you upon arrival and onwards from there until departure. Reasonable prices, excellent breakfast, exercise room top-notch, close to Orchard Road with the Tanglin Mall just next... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi vudthinatha, Thanks for your compliments on the newly renovated room, hotel staff, breakfast and overall experience! We are glad you enjoyed your stay and look forward to welcoming you back soon! Regards, Juliana More 

Hotel Review Summarization

What travelers say

  • Tanglin mall(25)
  • Very good(19)
  • Orchard Rd(14)
  • Breakfast buffet(14)
  • Pool area(10)
  • Club lounge(9)
  • Trader Club(6)
  • Very comfortable(5)
  • Good location(3)
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Pool (15)
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The Hotel (40)

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