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Hotel Jen Tanglin Singapore

4.0 of 5 1A Cuscaden Road, Singapore 249716, Singapore (Formerly Traders Hotel Singapore)
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Certificate of Excellence 2014
Hotel Jen Tanglin Singapore
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Hotel Jen Tanglin Singapore
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1,854 reviews from our community

Traveler rating
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    841
    328
    63
    39
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
  • French first
  • German first
  • Indonesian first
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  • Spanish first
  • Thai first
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English first
  • All months
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  • Mar-May only
    (403)
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    (463)
  • Sep-Nov only
    (533)
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    (455)
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Camberley, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great central location on the bus circuit, easily reached from the airport by taxi. top class accommodation with wide choice of eating places in the area We stayed one night and had a good breakfast from the extensive range.

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READING
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just as efficient on arrival as before- welcomed with a smile. Comfortable room with lovely view from window. The buffet breakfast was exceptionally good- so much variety, well laid out. The direct access to the Tanglin Mall led to further temptations with amongst other food outlets a truly delightful cake shop. The swimming pool at the hotel is very attractive.... More 

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North of London
Top Contributor
181 reviews 181 reviews
31 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

well situated across road from Tourist Information. Free courtesy bus running until late afternoon into Orchard Road most convenient. Restaurant is self service buffet staff but top quality food at fair prices. It leads into a shopping mall that has a large number of NOT upmarket shops and a food hall service a variety of Asian food, Chinese, Japanese, India,... More 

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Charlotte, NC
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On a 17-day stay for business the Hotel Jen was consistent. The staff was friendly and handled anything that came up. Here is an example of a problem and how the staff handled it. My first room bothered me because it had that secondhand smoke feeling. I can't say for sure since the entire hotel is non-smoking, but I know... More 

Was this review helpful? Yes 1
JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi Paul B, Thanks for your compliments and the detailed review of our hotel, especially after a wonderful 17 nights stay! We are glad to hear that you enjoyed the breakfast, room service, Tanglin mall, the laundry facilities, the 5-star beds, air conditioning, wifi and most importantly, the service provided by our power packed team! We look forward to your... More 

Taunton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very comfortable beds & pillows in this hotel. Staff extremely helpful & always with a smile. Breakfast was excellent ,with lots of choices & even sorbet with sweets to put on top for those with a very sweet tooth. The hotel is situated on the Tanglin Road which leads into Orchard road, so not far to walk if you want... More 

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JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi Marilyn S, Thanks for your compliments! We are glad that you enjoyed our 5-star beds and pillows, breakfast and most importantly, the helpful and smiley team! It is good to hear that you have explored the Hilton shopping and Haw Par Villa. Having a great sense of adventure is a core value which our team holds close to our... More 

Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I found it a pretty good business hotel. The room was well-appointed, amenities complete and convenient. No issues with the wi-fi. Dining menu not as varied as other hotels I've stayed in, but there's a mall next door with many options, including vegetarian and halal. Staff are generally very professional and keen to assist. I believe there are shuttles to... More 

Was this review helpful? Yes
JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi Daengkirana, Thanks for your compliments! We are glad that you enjoyed the room, amenities, fast and free wifi, Tanglin mall, the shuttle service and most importantly, the service from our staff. Indeed, there are 2 Hotel Jens in Singapore. One at Orchardgateway (next to 313) and another at our hotel, Tanglin (formally known as Traders Hotel). We look forward... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed at Hotel Jen for 2 days on our first trip, hoping the location might be close to Orchard. But it was difficult for a family to get though and pass the roads to reach the nearest Metro and Orchard road. The food at the restaurant nearby the pool was decent, they even had a happy hour during the... More 

Was this review helpful? Yes 1
JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi Ganby G, Thanks for your compliments on our pool, being the best pool hotel experienced in Singapore. Indeed, our hotel is located on the top of Orchard Road, nearer to the greener side, and a stone throw away from the Botanic Gardens. Knowing this, we do provide a shuttle services to Orchard MRT. We look forward to your next... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I booked two nights at the hotel, hotel location is right on top of the hop on hop off bus route, near to shopping mall and you can walk to top of Orchard road, so for us a great location. They made us really welcome and because it was our Anniversary made some great gestures including wine... More 

Was this review helpful? Yes
JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi 247richard, Thanks for your reviews and writing to us on social media. We are really glad that our little touch points enhanced your anniversary celebration. It is also great to hear that you enjoyed the location, shuttle service, pool and most importantly, the service from our people. We look forward to your next anniversary celebration with us (with our... More 

Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

All was good until check out when this staff spoiled my mood totally. She was attending to another guest and since that guest left, I went forward and told her I wanted to check out. She took my key card and all, and was looking at her screen, so naturally, I assume she is helping me to get my bill... More 

Was this review helpful? Yes 3
JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi linzz2015, We are really sorry about the shortfall that you encountered upon check out. We would like to assure you that this is not our standard practice and this issue will be looked into seriously. We hope this has not dampened your trust in our hotel and we hope to have a second chance to serve you better and... More 

Leicestershire
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently returned from a 3 night stay at this hotel on my way to Thailand. The hotel is very clean, the staff really helpful and the breakfast was great. The location of the hotel is also good and only a 10 min walk to the nearest Metro and 5 min walk to the sights and sounds of Orchard Road. I... More 

Was this review helpful? Yes
JulianaJauw, Manager at Hotel Jen Tanglin Singapore, responded to this review

Hi Hotelwanderer, We are glad that you had a great 3 nights stay here, especially breakfast, location and most importantly, the service rendered from our team! The hotel is indeed in the midst of refurbishment, the new rooms are going to be amazing! We can't wait to have you back again! Regards, Juliana More 

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Additional Information about Hotel Jen Tanglin Singapore

Address: 1A Cuscaden Road, Singapore 249716, Singapore (Formerly Traders Hotel Singapore)
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Jen Tanglin Singapore 4*
Number of rooms: 546
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Also Known As:
Traders Hotel Singapore
Singapore Traders Hotel
Traders Singapore
Hotel Jen Tanglin Singapore
Hotel Style:
#27 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#51 Family Hotel in Singapore
#60 Luxury Hotel in Singapore
#62 Business Hotel in Singapore

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