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Sheraton Towers Singapore

5.0 of 5 39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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955 reviews from our community

Traveler rating
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    375
    232
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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    (217)
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Sydney, Australia
Top Contributor
55 reviews 55 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

As one who has stayed here many times on business trips over 10 years, I feel I an well qualified to give the full story on Sheraton Towers SG. Ok, it is old building yes, but they did a "quickie" refurb job on the rooms around 2 years ago, which brought them up to OK standard with new carpets, new... More

Was this review helpful? Yes 2
Vienna, Austria
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Quiet rooms with nice view, excellent breakfast & chef, very friendly and helpful staff, nice pool and gym, excellent location with access to transport and city life, great customer service (free birthday cake from the management)

Was this review helpful? Yes 4
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Michael B, Thank you for your generous review. We are pleased that you enjoyed the rooms, breakfast and service rendered by our associates. It is a delight to hear that our facilities and location were up to your expectation as well. We look forward to welcoming you back again! Best regards, Director of Rooms More

San Diego, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I lost my phone in Singapore Airlines and as soon as I reached the hotel,I talked to Ismael at the bell desk. He immediately called SQ and followed up. Thanks to SQ they traced the phone and returned to the hotel. Mr.Ismael and Mr. Peru was very helpful. They are wonderful team The loungue on 3rd floor is great and... More

Was this review helpful? Yes 4
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Eapen G, Thank you for your kind review. We are heartened to hear that our concierge, Mr Ismail and Mr Puru were able to assist in the recovery of your phone. It is a pleasure to note that you enjoyed the Towers Executive Lounge as well as the tranquility of the hotel. Your compliments on our associates, in particular... More

Farnborough, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Just a couple of nights spent here. I got in late one evening and asked for a recommendation on what to eat in the cafe. It was an excellent choice and I came away fulfilled. Room was comfortable, very clean and complimentary water. Hotel is very close to Newton MRT which is only a few stops from the Marina (10... More

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Paul N, Thank you for your kind review. We are glad to hear that you enjoyed the recommendation and had a comfortable stay in our room. It is a delight to note that you have found the location of our hotel to be convenient as well. We look forward to being of service to you again. Best regards, Director... More

Shanghai, China
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Facilities: our the room was spacious enough for 3 people (1 child) and even if we were facing the street, the noise was quite low (we were on the 19th floor though). Amenities all right. Funny thing is that, as usual, they put a label onto your bed saying that if you want you can avoid the maids changing your... More

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Kikka1931, Thank you for your kind review. We are pleased that the allocated room, as well as the gym and Towers Executive Lounge were ideal for you. It is nice to hear that the location of the hotel was up to your expectation. Your compliments on our associates are greatly appreciated. Rest assured that your feedback on the changing... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We just spent an absolutely lovely week in Singapore made even more enjoyable because of the warmth and friendliness of the Sheraton Towers staff. From the warm and friendly nature of the "juice lady" who every morning greeted us with a smile and exceptionally delicious juices to the great staff at the fitness center and 3rd floor lounge made our... More

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear LeRoy H, Thank you for your kind review. It is truly a delight to hear that our associates had made your stay in Singapore an even more enjoyable one. We truly appreciate your kind words on the service rendered by the respective teams. Thank you for staying with us and we look forward to being of service to you... More

United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying for my first time at this glorious hotel, centrally located with all the best possible amenities and service. I upgraded to the executive rooms therefore I benefitted from the lounge service that provides a refreshing happy hour on a daily basis. From the General Manager down to the public area cleaners the feeling is... More

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Guestnumber007, Thank you for your wonderful review. We are delighted that you have found the amenities and service to be ideal and have enjoyed the upgrade to our Towers Executive Programme. It is a pleasure to note that the hospitality of our General Manager and all other associates was integral in making your stay a wonderful one. Thank you... More

Tokyo
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed on 18-20 Oct. 2014. I arrived at the hotel 7:30 in the Saturday morning after the tough weekday, they let me check in the room. It was great! We were so tired of 7 hours flight from Tokyo. I visited Singapore for the first time, so I asked hotel staff (front agents, bell captain, door man etc) for... More

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear The_Westin_Tokyo, Thank you for your generous review of Sheraton Towers Singapore. We are heartened to learn that you enjoyed the warm hospitality of our associates and were able to have a good time in Singapore. It is nice to hear that the public areas and rooms were up to your expectation. We are glad that you found the location... More

Hudson, Wisconsin
Top Contributor
52 reviews 52 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Made the Sheraton Towers my home for four nights. The suite was beautifully equipped with 2 bathrooms, living space, and bedroom. The room was made up daily to perfection. Daily wake up calls were on time; room service was timely; and most importantly, the quality of service was great. Enjoyed the breakfast and dinner buffets. Internet Service was excellent which... More

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Abbybowwowmom, Thank you for sharing your review. We are pleased to hear that you had a wonderful stay at our suite and that the service rendered by our associates was up to your expectation. It is a delight to learn that you enjoyed the breakfast and dinner buffets. We are glad that you have found the locality of the... More

Marrakech, Morocco
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just returned from a 4-day trip to SIngapore. The hotel is located in a very nice area of the city, a 10-15 minute walk from the shops and restaurants of exciting Orchard Road. The hotel is lovely, with workmanship and finishings to the highest standards. I stayed in a luxury double room and was not disappointed. What a relief... More

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Ghaffouli, Thank you for your generous review of Sheraton Towers Singapore. We are glad that you have found the close proximity of the hotel to the main shopping district to be ideal. It is a pleasure to hear that you enjoyed the hotel’s furnishing as well as the comfort and cleanliness of our rooms. Your kind words on the... More

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Additional Information about Sheraton Towers Singapore

Address: 39 Scotts Road, Singapore 228230, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Towers Singapore 5*
Number of rooms: 420
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Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton

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