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All 290 Singapore hotels

Sheraton Towers Singapore

4.5 of 5 Hotel   |   39 Scotts Road, Singapore 228230, Singapore
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Ranked #100 of 290 hotels in Singapore
A recent review
4 of 5 stars reviewed 2 days ago
StewyNT Darwin Australia
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799 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Darwin Australia
Top Contributor
58 reviews 58 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Only had one night this visit, arrived late, check in seamless. Went down to the bar and managed to sneak in a light meal before kitchen closed. Live entertainment and a couple drinks perfect night cap. The welcome fruit platter made a nice light breakfast before checking out. This is a lovely hotel and would not hesitate to return.

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Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Horrible service and dilapidated interior. Not worth the stay. Check-in was ok but the service staff were not friendly and attentive. There's no complimentary WiFi, making it had to do work on laptop.

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Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We visit Singapore frequently but it was the first time we stayed in this hotel. It was located conveniently to an event It is one of the cheaper 5 star hotel which is good.... But I probably would not stay there again. The rooms are dates... The executive lounge serves ok wines, but nothing great.... And the food selection is... More

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SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear TravellingYan Thank you for your review. We are disappointed that you did not quite enjoy your stay. We truly appreciate your feedback on the food & beverage selection, and we have highlighted it to the team to improve on. We do hope for the chance to be of service to you in the future. Best Regards, Director of Rooms More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed couple of times in this hotel and I would rather rate this hotel as a 4* dlx and not a 5* property because, the comfort is not as good as other 5* properties in Singapore. The rooms are nice but wash rooms are designed a bit smaller than compared to other 5* properties. The breakfast buffet is... More

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SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear arpanmshah It is with deep regrets to learn that the service rendered to you was not the experience that we endeavour to deliver to our guests. I would like to connect with you to address your concerns pertaining to the mentioned issues, and would appreciate if you could kindly send your contact details to me at sharon.see@sheratonsingapore.com. Nonetheless, thank... More

Sydney, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Greeted by name---still dont know how they knew---and checked in within a minute. Taken to my room on the 15th floor and thereafter everything was absolutely wonderful Bar staff, the lobby dining area were all very polite and efficient and the conceirge togetehr with the door man in their pith helmets, just could not do enough Unfortunately no free wifi... More

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Praha S Thank you for the kind review of your stay at Sheraton Towers Singapore. It is our pleasure to extend a warm and personalised service to all our guests. We very much appreciate your kind words and we look forward to serving you again! Best Regards, Director of Rooms More

Quezon City, Philippines
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The cleaning staff are discreet and quiet that we didnt even feel their presence. That's how cool there services are that they made our stay so relaxing.😀 The location is quite near the orchard road that makes it even more cool since we were near to alot of shopping malls and restaurants. The hotel looks old outside but the lobby... More

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Paula A Thank you for reviewing your stay at Sheraton Towers Singapore. It is so heartening to hear that our associates made your stay so relaxing and enjoyable. The pleasure is certainly ours to assist our guests and we thank you for your generous compliments. We look forward to extending a warm welcome to you again soon! Best Regards,... More

Woodbury, Minnesota, United States
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

For business, this is a great place. For vacations/sightseeing, there are much better locations, but you can get to just about anywhere with relative ease from here. The metro stop is a 1/2 block away. This is a standard Sheraton. Well, appointed rooms, clean and quiet. Great bed. The fitness room is good, but the equipment is starting to show... More

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear 204John204 Thank you for reviewing your stay at Sheraton Towers Singapore and your compliments to our associates. It is indeed our pleasure to know that you had a wonderful stay and we are very encouraged by your kind words on the service rendered as well as the breakfast spread. Thank you again for your generous compliments and we look... More

Chicago, Illinois, Usa
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

No qualms about the room, but disappointed with wifi service. Room wifi is not free, pay to use by the hour, day or week. Wifi at the lobby is only free for the first hour every day. When I travel I depend on my emails and messages alot, the hotel make this a huge hassle as I have to sign... More

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SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear TrueOne2345 Thank you for the review of your stay. It is with regrets that your experience was not up to your expectations. We have noted your feedback on the WIFI and our associates, and the respective departments have been informed for their necessary actions. We very much appreciate your valuable feedback and we truly apologise for the service shortfall.... More

Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I enjoy occasional staycations. I have stayed at many hotels in Singapore and would say that the Sheraton Towers Singapore is one of my favourites! In the last one year alone, I have stayed at the hotel more than ten times! The reason why I keep returning to the Sheraton Towers Singapore is that I enjoy my stays very much!... More

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear IstayIsay Thank you for sharing your stay experience at Sheraton Towers Singapore. It is so heartening to hear that you had a wonderful staycation and we sincerely thank you for your loyalty. We have shared your compliments with Noora and Timia, and they are very encouraged by your kind words. Thank you again for your wonderful review and we... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three weeks and room was surprisingly well structured and sized with important things like a good aircon and international plug sockets. Coffee bags in the room are great compared to the usual freeze dried dirt so another nice touch. Bathroom shower curtain is a surprise but clean and the most practical solution to space usage efficiency. Not... More

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear PeterHeather99 Thank you for your kind review of Sheraton Towers Singapore. It is such a delight to hear you enjoyed your stay and the amenities provided by our hotel. We are glad you like our Robert Timms coffee bags and that our associates remembered your preferences at our F&B outlet. We thank you again for your kind compliments on... More

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Additional Information about Sheraton Towers Singapore

Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Towers Singapore Hotel
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton
Sheraton Towers Singapore
Address: 39 Scotts Road, Singapore 228230, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#70 Luxury Hotel in Singapore
#73 Business Hotel in Singapore
#100 Top resorts Hotel in Singapore
#100 Spa Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Towers Singapore 4.5*
Official Description (provided by the hotel):
Sheraton Towers Singapore is centrally located along Scotts Road, just 10-minute walk from the Orchard Road shopping and entertainment district. Featuring 420 elegantly refurbished rooms and 13,400 square feet of prime function space made up of 17 event venues, the Hotel is equipped with the modern amenities and conveniences, including high-speed internet access and the well-appointed fitness centre that overlooks the outdoor swimming pool. From the detailed elegant furnishings, delicate presentation of culinary experience to warm, discreet service, the hotel believes in pampering its guests with the comfort, luxury and conveniences that they are accustomed to at home. ... more   less 
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