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Sheraton Towers Singapore

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39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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Sheraton Towers Singapore
Sheraton Towers Singapore
Sheraton Towers Singapore
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1,077 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • German first
  • Hebrew first
  • Italian first
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All months
Top Contributor
147 reviews 147 reviews
40 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for a night. It's quite old already this hotel but still decently furnished. It's located at Scott's rd, minutes from the famous orchard road. Nearest mrt (underground train station) is Newton. They have a nice lobby lounge facing a man-made waterfall and also a popular Chinese restaurant, Li Bai.

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice location, standard room that is clean and comfortable. Service is good too. Am here for a business conference. There is no unpleasant experience and great location that is convenient for local hawker fare or train to orchard road for shopping.

Was this review helpful? Yes 1
Bali, Indonesia
Contributor
20 reviews 20 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had to go to Singapore very briefly and I have to say that my experience at the sheraton towers was very pleasant. Front office staff knew my name before I reached the desk, and i had a nice conversation with the lovely gentleman who welcomed me. My room was very comfortable. The room was spotlessly clean, well equipped and... More 

Was this review helpful? Yes 2
Shanghai, China
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel staff are very friendly. Outdoor swimming pool is excellent with nice gym next door on 5th floor. SPG floor and room were nice. Nothing fancy but adequate with a nice balcony. Room was a bit

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Top Contributor
63 reviews 63 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great experience the last time so I re-book another stay at Sheraton Towers Singapore.This time however, it wasn’t for business and more for pleasure hence the consideration will defer. For one, I got a room available when I arrive at 10am on a Friday. While this is not always expected but it’s nice to have to be... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear JuiHong Thank you for staying at Sheraton Towers Singapore, we are delighted to welcome you back for another stay. Your positive feedback on our associates, convenient location as well as complimentary WIFI is much appreciated. We thank you for your kind words and look forward to being of service to you again soon! Warm Regards, Sharon See Director of... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

April 25, 2015 Three days ago I returned from a trip abroad that involved four countries. It was a vacation that started in Dubai and ended in Singapore. The trip was wonderful. I fell off of a tour bus the morning of the first full day in Singapore and fractured my right toe and left ankle shortly after arrival. Traveling... More 

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SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear I H Thank you very much for your generous review of Sheraton Towers Singapore. It is indeed heartening to receive your kind compliments on our associates, particularly Ismail, Ernestine and Puru; who will certainly be elated when they hear this. Your sharing of your detailed stay, especially the aspects on our associates, is a great encouragement to us, and... More 

Bangkok
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

when i stepped into the rooms, i felt like i was back in the 70's! the rooms are so old that they don't belong to Singapore! shameful front desk lying about SPG benefits, no member recognition. Cheap breakfast. Everything about this hotel is horrible! for tourists it is not recommended. for SPG members, it is HIGHLY not recommended. maybe its... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear ken_ccn, Thank you for taking the time to write a review. We do apologise for your disappointing experience that were not of your expectations. Please be assured that I will get in touch with you to address your concerns personally. Warm Regards, Sharon See Director of Rooms More 

Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

These days finding a hotel in Singapore that doesn't cost a fortune is tough and fighting with bus loads of tourists makes it even harder. There's also the Service Charge that's added to the room rate - do I believe that goes to the staff, no of course not, so stop pretending. Service in restaurants makes sense, but for hotel... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear HMCinSG Thank you for reviewing your recent stay at Sheraton Towers Singapore. While we are pleased that you were happy with the Executive Lounge, swimming pool and convenient location, we have taken note of your points pertaining to the restaurants and bar. We wish to share with you that the refurbishment plans for our F&B outlets are currently in... More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a wonderful staying at the Sheraton Towers; good spacious and well maintained rooms The staff is courteous and polite and very helpful. From the time we stepped in , the lady at the reception (Anne) helped us with an early check in. When she came to know that it was my wife's birthday the next day, she arranged... More 

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London, UK
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for two nights on business. Big, well run hotel, with a good gym (variety of machines and not too busy) and a great view if you're staying in rooms overlooking the back (big gardens and the pool.) Room was very spacious with an extremely comfortable bed and pillows - some of the best I've experienced when staying in... More 

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear naomiam Thank you for the kind review of Sheraton Towers Singapore. We are happy you enjoyed your stay and our signature Sheraton Sweet Sleeper bed provided you with a good night’s rest. Your feedback on the air-conditioner has been duly noted and conveyed to the department to look into it. Thank you for staying with us and we look... More 

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