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All 291 Singapore hotels

Sheraton Towers Singapore

4.5 of 5 Hotel   |   39 Scotts Road, Singapore 228230, Singapore
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61%
Ranked #93 of 291 hotels in Singapore
A recent review
3 of 5 stars reviewed 2 days ago
Jean B Singapore, Singapore
  • Reviews (858)
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858 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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English first
Singapore, Singapore
Top Contributor
55 reviews 55 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Old hotel that need some refurbishment. The breakfast quality is average, such as croissant and fresh juice. The bed is comfortable, but the furniture are old and there is no power supply near the bed. The service staffs are friendly and eager to help.

Was this review helpful? Yes
Helsinki
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Hi, We add an experience, a very positive experience with the Sheraton Kuala Lumpur, because of this, we have decided to test the Sheraton Towers Singapore .... We were upgraded to Suite Dublin .... Why ?? Really don't know, perhaps a problem with the reservation .... The suite style was terrible ..... Dark brown, old style (Napoleon) .... Only positive... More

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Kuala Lumpur, Malaysia
Top Contributor
60 reviews 60 reviews
47 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This stay was quite nice. All the staff I encountered were very friendly. Special comment for the ladies working in the executive lounge, they were very friendly and helpful. Everything went very well. The only issue I had is the same as always with Starwood properties, still charing for internet. Therefore, I have to give the value only one star.... More

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear jchanlifat, Thank you for your kind review. We are delighted to hear that your overall experience with us was up to your expectation. We appreciate your compliments towards our associates, in particular the team at the executive lounge, and will certainly convey your encouraging words to them. We would like to share that complimentary Internet access is available for... More

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying for a week, I got to know the hotel well. All the expected amenities were available and were excellent (and staffed with friendly helpful people). The buffet breakfast and lunch were very good. The dinner buffet looked good, but I didn't sample it. The up-market Chinese restaurant was exceptionally good - especially the duck and the dumplings. There is... More

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear nisselp, Thank you for your wonderful review! It is a pleasure to hear that your stay with us has been an excellent one. We are pleased that the hotel’s amenities, services and locality were up to your expectation. Thank you for your kind compliments towards the team and we are heartened to know that our associates were integral in... More

Jakarta, Indonesia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My parents and I stayed at Sheraton Towers from June 30 to July 2, 2014.. We really enjoyed our stay there.. The hotel is strategically located near Newton MRT (subway) station, which is only 1 stop away from the famed Orchard Road..We got comfortable non-smoking rooms, as per our requests..The reception and concierge staff were friendly and helpful, so were... More

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Setiawan T, Thank you for your generous review of the hotel . We are pleased to hear that you and your parents are satisfied with the rooms and have found the locality of the hotel to be ideal. The team and I had a wonderful time hosting your stay and we look forward to welcoming you back again! Best... More

Nome, Alaska
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

I am surprised this has not been pointed out before, but the room temperature increases in the middle of the night only to get back to whatever setting you had dialed in at 6:30 am. I stayed twice and both times this was an issue (leading to waking up sweaty every night), and when I complained the second time they... More

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Mike_SF_Mike, Thank you for your review. While we are glad that you enjoyed our lobby, swimming pool and services by the associates, we regret to learn that you did not manage to get a good night’s sleep due to the issue with the air conditioning system. I would like to assure you that every guest’s stay experience is of... More

New Delhi, India
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It is the smaller things that change a Good stay into an excellent one. Comfortable rooms, Good Pool, Good eateries are a part of almost every 5 star hotel, but the Hospitality we experienced was what made the stay so wonderfull. Check-in was very quick and as soon as the manager at the counter saw that i was travelling with... More

Was this review helpful? Yes 4
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Gaurav J, Thank you for taking time to share your review with us. Our associates take pride in serving all our guests and we are pleased to have been of service to you and your daughter during the stay. We are glad that you find our pillows comfortable and hope that our signature Sweet Sleeper bed has also matched... More

Vail, Arizona
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiancée and I stayed at the Sheraton Towers in Singapore in June 2014! The hotel and service was awesome! Ismail (Chief Concierge), Sebastian (Portier), Chandra (Portier), and Zita (Communication Centre) did a outstanding job! I will never forget how well we were treated! The room service was great! Food was good! I will never forget my experience.

Was this review helpful? Yes 6
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear cblack2014, Thank you for your generous review of our hotel! We are truly heartened to hear that you and your fiancée had a wonderful stay and our associates were integral in making it more memorable. We will definitely share your kind words with Ismail, Sebastian, Chandra, Zita and the rest of the team. We look forward to hosting your... More

Toronto, Canada
Top Contributor
99 reviews 99 reviews
99 hotel reviews
234 helpful votes 234 helpful votes
3 of 5 stars Reviewed 1 week ago

Stay at Sheraton Towers Singapore. 39 Scotts Road, Singapore 228230, Singapore 06/16/2014 and 06/18/2014 overall i get great experience. Service provided, the room all in good conditions and clean. Good location, just step away to subway (MRT) Recommended for who visiting Singapore.

Was this review helpful? Yes 7
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Albertusguntur, Thank you for your kind review. We are pleased to hear that our services and rooms were up to your expectations. Indeed, our convenient location allows easy access to Orchard Road, Singapore’s main shopping district, as well as most other destinations. We look forward to welcoming you back again. Best regards, Director of Rooms More

New Delhi, India
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

we were travelling as three families a group of 12 people and were happy to get 17th floor rooms in shereton towers.the travel support was nice and helpful.apart from that nothing was like a 5 star hotel.. we stayed there for three nights negatives first 1.breakfast i really want to mention it. if you find no plates and ask any... More

Was this review helpful? Yes 5
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear anand9873, Thank you for sharing your review with us. While we are pleased to hear that you enjoyed the rooms, reception and the close proximity of the hotel to the nearby malls, we regret to learn that the other aspects of your stay fell short of your expectation. We would like to assure you that we are committed to... More

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Additional Information about Sheraton Towers Singapore

Address: 39 Scotts Road, Singapore 228230, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Towers Singapore 4.5*
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Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#28 Spa Hotel in Singapore #63 Business Hotel in Singapore #66 Luxury Hotel in Singapore #93 Top resorts Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Sheraton Towers Singapore is centrally located along Scotts Road, just 10-minute walk from the Orchard Road shopping and entertainment district. Featuring 420 elegantly refurbished rooms and 13,400 square feet of prime function space made up of 17 event venues, the Hotel is equipped with the modern amenities and conveniences, including high-speed internet access and the well-appointed fitness centre that overlooks the outdoor swimming pool. From the detailed elegant furnishings, delicate presentation of culinary experience to warm, discreet service, the hotel believes in pampering its guests with the comfort, luxury and conveniences that they are accustomed to at home. ... more   less 
Number of rooms
420

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