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All 292 Singapore hotels

Sheraton Towers Singapore

4.5 of 5 Hotel   |   39 Scotts Road, Singapore 228230, Singapore
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61%
Ranked #93 of 292 hotels in Singapore
A recent review
4 of 5 stars reviewed 2 days ago
GurpreetJSingh Mumbai (Bombay), India
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870 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I Stayed for 2 days during my visit to Singapore...being SPG member i tired to experience as I am more of IHG group lover. The stay was good the room was clean and nice ..with a pool view and less noise (which i had requested.) Also had a great time enjoying the in room dining which is prompt . I... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is a well priced SPG hotel in Singapore having paid moire for less elsewhere its good value here. As a platinum member I look forward to a nice upgrade, but here it is the same room on a higher floor, no real upgrade which is a bit dissapointing. I got stuck in the lift and had to man... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our second stay at this hotel. Efficient, friendly, in an ideal location, if you don't need to be in walking distance to the CBD and its nearby tourist areas. If you are happy to use the great Singapore MRT, nowhere is a problem. Would be happy to stay there again. Not top-drawer, but very good. Great breakfast :-)

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

From the moment we requested a wheelchair to our latest request for a late checkout the staff have been attentive, concerned, helpful and problem solving. My husband has been quite unwell and I have been so humbled by the attention of the staff. I could not recommend this hotel more highly. It is a beautiful property full of lovely flowers... More

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear hmw754, It was a pleasure reading your wonderful review! We appreciate your kind compliments towards the service rendered by our associates and are heartened that the team was integral in making your stay with us a pleasant one. Thank you for your kind words for our hotel and we look forward to hosting your stay again. Best regards, Director... More

Santa Monica, California
Top Contributor
77 reviews 77 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is really the epitome of practical, professional luxury. Classy in all ways. Ultra professional, mature staff. Away from noise on a great street. I know it's probably hard to find a bad street in Singapore, but it's kinda a not-too-busy/not too-slow-area for modern adults. All employees we encountered there seemed genuinely happy to see us - even though... More

Was this review helpful? Yes 7
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Jimmie A, Thank you for your delightful review of Sheraton Towers Singapore. We are heartened to learn that you enjoyed the warm hospitality extended by our associates and have found our location to be ideal. It was our pleasure hosting your stay and we hope to be of service to you again in the near future. Warm regards, Director... More

Dundas, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times over the years. This year, I travelled here with my family for a 5 day vacation. The hotel was clean. Staff was friendly and helpful - all as expected from Sheraton hotels in Asia. One glitch though - we ate dinner at the Dining Room which was disappointing as the service that... More

Was this review helpful? Yes 6
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Clem L, Thank you for your review and we deeply appreciate your loyal patronage to the hotel over the years. We are pleased to hear that you had a great stay and the services rendered by our associates as well as the renovated swimming pool were up to your expectation. Your feedback on the service and food quality at... More

Elounda, Greece
Contributor
16 reviews 16 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

i am really a fan of sheraton since my childhood and when i travelled with my father.i like this hotel as the other sheratons.the reception the concierge the door persons are very good and very nice people.the restaurants are good and with a nice environment,the rooms good ,aircondition very well.the bathroom as usual good the bed and the sleep and... More

Was this review helpful? Yes 5
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Faridfa, Thank you for your generous review and it is indeed a delight to learn that you have been a fan of Sheraton since your childhood! We are truly humbled by your kind words and are pleased that you have enjoyed the hotel amenities as well as the services rendered by our friendly associates. Your feedback is appreciated and... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is very old and really needs refurbishment at least... could do with refurnishing as well! The staff on the driveway were so friendly and helpful, always making us laugh and welcoming us back when we would come back from an outing. Upon checkin, the girl was rude, not friendly or talkative, and didn't ask us anything about our... More

Was this review helpful? Yes 4
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear 00094ashley-s, Thank you for your review. We are glad to learn of your kind words for our team, particularly Chandra, Puru, Simon and Erleen, on how they have gone beyond to render their assistance to you. While it is also a delight to know that you are pleased with the close proximity of the hotel to Orchard Road, we... More

Singapore, Singapore
Top Contributor
55 reviews 55 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Old hotel that need some refurbishment. The breakfast quality is average, such as croissant and fresh juice. The bed is comfortable, but the furniture are old and there is no power supply near the bed. The service staffs are friendly and eager to help.

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Jean B, Thank you for your review. We are pleased that you have found our Signature Sweet Sleeper Bed comfortable and enjoyed hospitality by our friendly associates. We appreciate your feedback on the power supply and would like to share that our standard rooms are equipped with a universal power socket near the bed. It was a pleasure hosting... More

Helsinki
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hi, We add an experience, a very positive experience with the Sheraton Kuala Lumpur, because of this, we have decided to test the Sheraton Towers Singapore .... We were upgraded to Suite Dublin .... Why ?? Really don't know, perhaps a problem with the reservation .... The suite style was terrible ..... Dark brown, old style (Napoleon) .... Only positive... More

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear ThierrylT, Thank you for sharing your review with us. While we are pleased to learn that you enjoyed our amenities and the location of our hotel, we regret to learn that the style of our suite and dining offerings were not up to your expectation. Your feedback is greatly appreciated and we have passed it on to the respective... More

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Additional Information about Sheraton Towers Singapore

Address: 39 Scotts Road, Singapore 228230, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sheraton Towers Singapore 4.5*
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Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#28 Spa Hotel in Singapore #64 Business Hotel in Singapore #66 Luxury Hotel in Singapore #93 Top resorts Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Sheraton Towers Singapore is centrally located along Scotts Road, just 10-minute walk from the Orchard Road shopping and entertainment district. Featuring 420 elegantly refurbished rooms and 13,400 square feet of prime function space made up of 17 event venues, the Hotel is equipped with the modern amenities and conveniences, including high-speed internet access and the well-appointed fitness centre that overlooks the outdoor swimming pool. From the detailed elegant furnishings, delicate presentation of culinary experience to warm, discreet service, the hotel believes in pampering its guests with the comfort, luxury and conveniences that they are accustomed to at home. ... more   less 
Number of rooms
420

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