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Sheraton Towers Singapore

5.0 of 5 39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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1,030 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sutton, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights at this property in January, on arrival our check in went very smoothly and within 10 minutes we were in our room which was spacious and very comfortable with excellent amenities. The location of this Hotel is ideal being only a 5 minute walk to Orchard Road and a MTR railway station is just across the street.... More 

Was this review helpful? Yes 1
Northern California
Top Contributor
200 reviews 200 reviews
65 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Sheraton Towers Hotel 21-27 February 2015 in Room 1602. I enjoyed my stay at the Sheraton Towers . The room was clean and comfortable with good air conditioning. The view of the surrounding estate grounds was better than a city view. Two small complaints: the location of the toilet in the bathroom – squeezed into too... More 

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear LostLen Thank you for your kind review. We greatly appreciate you taking the time to let us know what made your recent stay experience an enjoyable one. We would also like to take this opportunity to inform you that the Sheraton Club package which was tagged to your booking, only allows access to the exclusive Executive Lounge. Alternatively, you... More 

London, United Kingdom
Top Contributor
144 reviews 144 reviews
42 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

No complaints. Some reviews may suggest that it's a bit dated but not really so. Yeah the carpet can be changed and all that but for the price paid this is an excellent property right in the heart of the city. Right next to orchard road, it has all the frills of a five star.

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear udaypilani Thank you for staying at Sheraton Towers Singapore. It heartens us to know that the recent stay experience has met your expectation. We are glad that you enjoyed the convenient location of the hotel as well. Your positive feedback is greatly appreciated and we look forward to welcoming you back again! Warm Regards, Sharon See Director of Rooms More 

Chester
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This is hotel is conveniently situated close to Orchard Road and the Newton Food Court. There is an MRT station a short walk away that provides access to attractions around the city. We had a room on 13th floor with a city view. Nice room, well appointed but no free wifi in room, although it was available free in public... More 

Was this review helpful? Yes 5
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear ChesterMacs Thank you for your kind review. We are delighted that you enjoyed your recent stay, from our service to the refurbished rooms, breakfast buffet spread and our Lobby Bar. It is truly heartening to receive your kind compliments on our associates, especially Chandra, who will certainly be pleased to know. Thank you again for your kind words and... More 

Munich, Germany
Contributor
11 reviews 11 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a typical Sheraton business hotel despite the fact that it's actually not anywhere near the central business district. In fact it can be difficult to get a taxi during rush hour periods (expect to wait up to 20 mins) but that's a Singaporean problem in general. Overall the rooms are standard Sheraton fare, clean, comfortable, quiet and... More 

Was this review helpful? Yes 5
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear MrMax24 Thank you for your review of Sheraton Towers Singapore. We are happy that you had a pleasant stay experience. It could be difficult to get a taxi during peak hours, but our associates will certainly do their best to flag one for our guests. With the train station conveniently located just a two-minute walk away, the hotel is... More 

Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We used points on Dec 31, 2014 as all the other hotels were booked. We had been staying at the Marina Bay Sands but had to check out for New Years. I had low expectations given that this was one of the few hotels available, but we were happy. It's a little dated, but not much. Rooms were quiet, service... More 

Was this review helpful? Yes 5
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Psnpsn Thank you for your kind review of Sheraton Towers Singapore. We are delighted to hear of your enjoyable stay experience with us. We truly appreciate your kind worlds on the hotel, service as well as the breakfast buffet and we look forward to serving you again! Warm Regards, Sharon See Director of Rooms More 

Bangkok, Thailand
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am travelling quite frequently in general and about 4 times a year to SIN, I am SPG Gold, travelling with colleague SPG Platinum. This Sheraton is very mediocre compared to others in the price segment and compared to others in Asia.Rooms are very clean but a bit old and noisy. Breakfast and lunch buffet are just a nightmare, standing... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Traveller2theworld Thank you for your review. It is with regret to hear that your recent stay was not up to your expectation. Please rest assured that your feedback on the food selection has been passed on to the relevant department. As it may be more difficult to get a taxi during peak period, our associates will do their best... More 

Colombo, Sri Lanka
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went for lunch buffet here after some meetings. To begin with I think comparatively this place is expensive than other similar places in Singapore. However the menus and items were quite extensive. I loved the starters their. If you doesn't feel like having buffet there is an a la carte also.

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Nisal L Thank you for your kind review of Sheraton Towers Singapore. We are happy to learn that you enjoyed the lunch buffet at The Dining Room and that the extensive buffet spread was to your liking. Your kind feedback on the food is greatly appreciated and we look forward to welcoming you back again! Warm Regards, Sharon See... More 

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in Sheraton Tower Singapore 3 nights during my honeymoon vaucation. The hotel is clean and everything are well maintenance. The staff are friendly and friendly. We enjoyed Spa in the hotel, the treatment are comfortable. The only things need to complain is there are no free in-room wifi, Free wifi only provided in Lobby area so there are... More 

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear L_K_L_HK Thank you for your kind review of Sheraton Towers Singapore. We are happy that you had a pleasant honeymoon experience. We would like to share that apart from the free WIFI for our in-house guests at the Lobby area, SPG members also get free in-room internet access when they book through Starwood websites. Thank you for your compliments... More 

Mississauga, Canada
Top Contributor
70 reviews 70 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel over last 20 years usually as layover. It is always excellent and this made even better with a suite from my suite awards. The lounge is excellent for breakfast as well as pre dinner cocktails and delicious snack food.. Staff most of whom are long term are excellent. Needed a massage and the SPA... More 

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear bob349 Thank you for your kind compliments and your continued patronage of Sheraton Towers Singapore. We are very heartened by your generous praises of the stay experience – from the lounge to the service associates and the spa. It is always a pleasure to have you with us and we look forward to welcoming you back soon! Warm Regards,... More 

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Additional Information about Sheraton Towers Singapore

Address: 39 Scotts Road, Singapore 228230, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Towers Singapore 5*
Number of rooms: 420
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Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton
Hotel Style:
#30 Spa Hotel in Singapore
#64 Business Hotel in Singapore
#72 Luxury Hotel in Singapore

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