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Sheraton Towers Singapore

5.0 of 5 39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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986 reviews from our community

Traveler rating
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    385
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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Zurich, Switzerland
Contributor
20 reviews 20 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Reserved 1 night against suite award but it was not possible for the 2nd night (Xmas eve). As we did not want to change rooms, Roshen brought us to view a room which he thought would be acceptable. It was a room with a patio. He credited the suite award back to my account. He was very professional and yet... More 

Was this review helpful? Yes 1
Jurong, Singapore
Top Contributor
53 reviews 53 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just checkout this morning after a 2 night stay at Sheraton Tower hotel. Must say that it was quite an enjoyable and comfortable stay. Check in process was done in a welcoming and efficient manner and as a gold SPG member my free gift was also duly recognized. Room can seems a bit old dated in terms of design but... More 

Was this review helpful? Yes 1
Pune, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay in the suite at Sheraton Towers, Singapore. Its location is good. Close to Orchard street and to the metro station. Located in a quiet and upscale neighbourhood. The room was warm and cozy. The lounge was also good. Would recommend it to anyone traveling to Singapore for business or for leisure.

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Romantictravel_tales, Thank you for your kind review. We are delighted to hear that you had a pleasant stay in our suite and found the location of the hotel to be convenient. It is great that you have enjoyed the lounge as well. We look forward to welcoming you back again. Best Regards, Director of Rooms More 

Amsterdam, The Netherlands
Top Contributor
182 reviews 182 reviews
103 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel is located only 10 minutes walking from the Orchard Street and 1 minute to the Newton underground. Nice large room and large bathroom. Wifi was free but signal was weak in the room but I guess i was too far from router. I loved the breakfast buffet as well in the morning. The gym is small but sufficient.... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear stalenbu, Thank you for your generous review. We are pleased that you enjoyed the close proximity of the hotel to Orchard Road and the Newton MRT station. It is a pleasure to learn that the room and breakfast buffet was up to your expectation too. Thank you for staying with us and we look forward to welcoming you back... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Welcome to my review of the Sheraton Towers Hotel based on a stay in December 2014. In summary, think vanilla ice cream. Don't get me wrong, I like vanilla ice cream. A treat but one that can leave you wondering if it was really worth it. And that is really the problem with the Sheraton. Everything is nice. Everything works.... More 

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SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear ____justback40, Thank you for taking time to share your review with us. We are pleased to note that the locality of the hotel is ideal and you have found the rooms and service rendered by our associates to be up to expectation. We are glad that you enjoyed the facilities and breakfast selection as well. Please rest assured that... More 

Singapore
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived around half six on a Friday night, the hotel lobby had a fairly large party crowd, some in Fancy Dress and some not so. The hotel gave us quite a good upgrade to a Cabana room on the pool level. This was no bigger than a normal room but had a great view of a black and white... More 

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Michael T, Thank you for your kind review of Sheraton Towers Singapore. It is a delight to hear that you enjoyed your stay in the Cabana Room. We are pleased to note that the interior of the lounge and its view were ideal for you. Your compliments on the breakfast are greatly appreciated as well. It was a pleasure... More 

1 review
3 of 5 stars Reviewed 1 week ago

When I arrived hotel,, greeting welcome from door man, but no one ask for helping us about luggage. I can't feel warm welcome from front desk, he didn't tell about direction and facility in the hotel. For excample, breakfast area pool ot fitness. about room, I request for extra bed but room it not ready, when it ready, I came... More 

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SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear bnk255, Thank you for taking time to share your review with us. We regret to hear about the service shortfall during your check-in. Please rest assured that your experience was definitely not of our usual standard and your feedback has been conveyed to the respective departments for improvement. On the other hand, we are heartened to hear that you... More 

Gurgaon
Contributor
19 reviews 19 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed their during my recent trip. The hotel has a great menu for breakfast. Rooms are good. I has taken club package so the drinks in the evening were free. The hotel is well connected 7 walking distance from Orchard Road. Their food is pricey though

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear rash70, Thank you for your kind review. We are pleased to hear that you have enjoyed your stay and found the breakfast menu to be ideal. It is nice to hear that the locality of the hotel is convenient for you as well. We look forward to welcoming you back again. Best Regards, Director of Rooms More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 1 week ago

I always feel good at this hotel as I think this hotel is not over crowded as the location is not at the heart of Orchard road but is easily accessible to MRT. We had the English high tea as I feel the selections are much better than the Japanese high tea.....erm....maybe I'm not a Japanese. They are served in... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear picky2013, Thank you for your generous review. It is a delight to learn that you have enjoyed the English Afternoon Tea at the Lobby Bar. We are also pleased to hear that the locality of the hotel is ideal for you and we certainly look forward to welcoming you back again. Best regards, Director of Rooms More 

Singapore, Singapore
Top Contributor
94 reviews 94 reviews
8 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton Towers Hotel in Orchard, Singapore is a decent hotel with relatively good customer service and a nice clean fair size room hotel. The decor and service retains some of the 'ole world' charm to it, but there are some features and services that can be or should be left behind. The front desk service is charming and polite... More 

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear blacktryst Thank you for taking time to share your detailed review of Sheraton Towers Singapore. We are glad that you have enjoyed the dining choices at the hotel and found the rooms to be up to your expectation. It is also heartening to receive your compliments on our doorman and Front Office associates. Rest assured that your feedback on... More 

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Additional Information about Sheraton Towers Singapore

Address: 39 Scotts Road, Singapore 228230, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Towers Singapore 5*
Number of rooms: 420
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Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton
Hotel Style:
#31 Spa Hotel in Singapore
#63 Business Hotel in Singapore
#72 Luxury Hotel in Singapore

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