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All 290 Singapore hotels

Sheraton Towers Singapore

4.5 of 5 Hotel   |   39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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Ranked #101 of 290 hotels in Singapore
A recent review
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794 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Quezon City, Philippines
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

The cleaning staff are discreet and quiet that we didnt even feel their presence. That's how cool there services are that they made our stay so relaxing.😀 The location is quite near the orchard road that makes it even more cool since we were near to alot of shopping malls and restaurants. The hotel looks old outside but the lobby... More

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Woodbury, Minnesota, United States
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

For business, this is a great place. For vacations/sightseeing, there are much better locations, but you can get to just about anywhere with relative ease from here. The metro stop is a 1/2 block away. This is a standard Sheraton. Well, appointed rooms, clean and quiet. Great bed. The fitness room is good, but the equipment is starting to show... More

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Chicago, Illinois, Usa
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

No qualms about the room, but disappointed with wifi service. Room wifi is not free, pay to use by the hour, day or week. Wifi at the lobby is only free for the first hour every day. When I travel I depend on my emails and messages alot, the hotel make this a huge hassle as I have to sign... More

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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I enjoy occasional staycations. I have stayed at many hotels in Singapore and would say that the Sheraton Towers Singapore is one of my favourites! In the last one year alone, I have stayed at the hotel more than ten times! The reason why I keep returning to the Sheraton Towers Singapore is that I enjoy my stays very much!... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for three weeks and room was surprisingly well structured and sized with important things like a good aircon and international plug sockets. Coffee bags in the room are great compared to the usual freeze dried dirt so another nice touch. Bathroom shower curtain is a surprise but clean and the most practical solution to space usage efficiency. Not... More

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear PeterHeather99 Thank you for your kind review of Sheraton Towers Singapore. It is such a delight to hear you enjoyed your stay and the amenities provided by our hotel. We are glad you like our Robert Timms coffee bags and that our associates remembered your preferences at our F&B outlet. We thank you again for your kind compliments on... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't think I would have enjoyed my stay at this hotel if I didn't get a suite upgrade (via SPG suite awards). I checked in at 5:30 in the afternoon and the suite was not yet ready so was given a standard room for the time being. This room was clean but nothing exciting and as mentioned by another... More

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SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear nilad Thank you for sharing a detailed review of your stay. It heartens us to know that you enjoyed the Amsterdam suite, Sheraton Sweet Sleeper bed and our Executive Lounge. We have taken note of your feedback on our associates as well as the pool bar and the respective departments are looking into it. We would like to extend... More

Beijing
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel seems nice. Pool is nice and large (outdoor). Gym is adequate and the equipment seems newer. Breakfast was good and included in my rate but that's not always the case. Ordered at latte in the lobby and it was 11 Singapore dollars. Crazy expensive. There is a nice food area a short walk away where the prices come down... More

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear PEKpilot Thank you for your kind review of your stay at Sheraton Towers Singapore. It is heartening to hear that you enjoyed your stay and our facilities. Your kind feedback is very much appreciated and we look forward to welcoming you back again. Best Regards, Director of Rooms More

Adelaide, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I went to Singapore for a 7 day holiday and were booked into a hotel at Marina Bay. Two days there was enough because they were pretty average with their customer service etc. Spent hours the next day going to 5 star hotels to initiate a change and ended up at the Sheraton Towers on Scotts Road.... More

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear where2next60 Thank you very much for reviewing your stay at Sheraton Towers Singapore. We are indeed delighted to learn that you were pleased with the service rendered by one of our associates who showed you our suite and facilities. We also truly appreciate your generous compliments on our associates as well as our Executive Lounge. We look forward to... More

tabriz
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

we stay this hotel for 4 day it was expensive the staff wasnt good and they dont help us to carry our baggage and ......when we arrive there for first time,they have only 1 h free wifi and the breakfast was not so much good

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SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear arezou93 Thank you for reviewing your stay. We are sorry to hear that your stay was not up to our usual standards. Nonetheless, thank you for sharing your feedback and rest assured that we will highlight the issues to the respective departments. We hope to have the opportunity to extend our true Sheraton hospitality to you in the future.... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed for 2 nights. The room was not ready yet when i arrived. In the other hand, the guest next to me had already got her key. Yet the front desk staff didn't give any compliment and most of the staffs was unfriendly, unlike another SPG hotel I've ever stayed before. The room was quite old, esp the bathroom.... More

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear eunikea Thank you for sharing the experience of your stay at Sheraton Towers Singapore. We are sorry to learn that your stay was a disappointing one. We sincerely regret the service shortfalls encountered and we have since brought your feedback on board for the respective teams to work on the improvements. We truly appreciate that you took the time... More

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Additional Information about Sheraton Towers Singapore

Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Towers Singapore Hotel
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton
Sheraton Towers Singapore
Address: 39 Scotts Road, Singapore 228230, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#71 Luxury Hotel in Singapore
#73 Business Hotel in Singapore
#86 Family Hotel in Singapore
#101 Spa Hotel in Singapore
#101 Top resorts Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Towers Singapore 4.5*
Official Description (provided by the hotel):
Sheraton Towers Singapore is centrally located along Scotts Road, just 10-minute walk from the Orchard Road shopping and entertainment district. Featuring 420 elegantly refurbished rooms and 13,400 square feet of prime function space made up of 17 event venues, the Hotel is equipped with the modern amenities and conveniences, including high-speed internet access and the well-appointed fitness centre that overlooks the outdoor swimming pool. From the detailed elegant furnishings, delicate presentation of culinary experience to warm, discreet service, the hotel believes in pampering its guests with the comfort, luxury and conveniences that they are accustomed to at home. ... more   less 
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