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Sheraton Towers Singapore

Hotel website
39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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Sheraton Towers Singapore
Sheraton Towers Singapore
Sheraton Towers Singapore
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1,094 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ahmedabad, India
Top Contributor
92 reviews 92 reviews
64 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel is still comfortable. They did not upgrade as normal due to my spg status but the room was comfortable, the cleanliness was great and the best is the service given by the staff. Staff is about the best you can get in any hotel in Singapore.

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear ViralAhmedabad_India Thank you for the kind review of your stay. We are happy to learn that you had a comfortable stay experience. It is certainly a pleasure to know that our associates were able to make your experience a memorable one. Once again, thank you for staying with us and we hope to extend our Sheraton hospitality to you... More 

Top Contributor
67 reviews 67 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed the night visiting friends in the city. A wonderful hotel and fantastic level of service. Rooms were old school but beautifully maintained. Slight glitch when a fruit platter was delivered by mistake and left in the room. Called to let them know and instead of asking me to keep it and thanking me, they insisted on sending someone up.... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Khoolton Thank you for staying at Sheraton Towers Singapore. It is a pleasure to learn that you had a restful stay experience with us. We truly appreciate your compliments on the service as well as the guestrooms and we look forward to extending our Sheraton hospitality on your next visit to Singapore! Warm Regards, Sharon See Director of Rooms More 

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I specifically joined TripAdvisor for this very review.. I am a Platnium SPG Member and have been for 5 years (SPG’s Highest Tier Loyalty Membership). I checked into the Sheraton Towers on 17 May 2014. I stayed in a Private Cabana, which SPG advertise online for SGD $457.00 a night. I had a business dinner and returned to the hotel... More 

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear pillip88 Thank you for the review of your stay experience. We deeply regret that your stay was not up to your expectation especially with the issue pertaining to the encounter at the Cabana room. Our appointed pest control company has investigated the issue and clarified that the insects were not mosquitoes. Our Cabana rooms are situated on the greenery... More 

Travelers are raving about these Singapore hotels

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay here was Amazing! Everything about the hotel and it's personnel is Impeccable. The trip that my wife and I were on was abou celebrating our 45th Anniversary and re-committing to each other. It was a very special and intentional trip. When we arrived in the late afternoon at this beautiful hotel. We noticed that they served High Tea,... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Bobby B Thank you for sharing the positive review of your stay, it is always a pleasure to learn of our guests’ experiences through reviews like this. Our associates are indeed heartened by your detailed recount of your stay and we are elated that your anniversary stay was a memorable one. Congratulations to you again on the celebration of... More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a very pleasant stay for 2 nights. The rooms were very clean rooms with great room service. The buffet breakfast was lovely with lots of variety. Loved the proximity to LRT. The staff was very polite and helpful.

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Charu P Thank you for the kind review. We are delighted that you had an enjoyable stay with us. Your positive feedback pertaining to the guestroom, buffet breakfast, and service is much appreciated. We look forward to being of service to you again! Warm Regards, Sharon See Director of Rooms More 

Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Usually when writing a review, I'll point out both positive and negative aspects of my review, but after thinking too long I just gave up finding a negative point. The Hotel is extrodinary, starting from the high decor room with a very comfy bed through the full delicious breakfast, and all the way to the facilities the hotel offers. Though... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Ben S Thank you for letting us know what made your experience a memorable one. We are very heartened by your kind words on the hotel to the associates and the breakfast. Your generous compliments with regard to our associates, particularly Sebastian, are greatly appreciated. Thank you for staying with us and we look forward to welcoming you back... More 

Toronto, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I have had the pleasure of staying at this hotel as a leisure traveller, staying for a few days when I moved to Singapore, visiting frequently to dine and attending a conference there. The hotel is in a very convenient location. It is a 10-15 minute walk to all of the shopping fun on Orchard Road and located next to... More 

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear DR-TO Thank you for your positive review of Sheraton Towers Singapore. It is a pleasure to know that you enjoyed your stay with us. As a Platinum member, you are amongst our very special guests and we are happy that you had the opportunity to experience the suite upgrade during one of your visits to our hotel. Once again,... More 

Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice classic room with clean maintenance. Good and kind service from front and restaurants! Location is a little off from the main street, but it make the place more quite and resorts like feel! Highly Recommend!

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear BJunkim Thank you for your kind recommendation of Sheraton Towers Singapore. It is a pleasure to know that you enjoyed your stay. Your generous compliments on the service as well as the guestrooms are greatly appreciated. Thank you for staying with us and we look forward to extending our warm Sheraton hospitality to you again! Warm Regards, Sharon See... More 

worldwide
Top Contributor
60 reviews 60 reviews
38 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a repeat visit for me and I wanted to give a review on the suites specifically. Value for price is in line for the market. The suite has a guest ¼ bath and suitable amenities. I had the Cambridge Suite which was well maintained and tasteful. Noise level was quiet and view typical for Singapore. I would like... More 

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear livesinhotel Thank you for detailed review of your stay. While we are glad that you like our refurbished suite, we do regret the inconveniences you experienced at the restaurant and gym. Please allow me to assure you that your valuable feedback has been brought on board and we will have the respective departments to investigate the issues and improve... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Travelled with a girlfriend, stayed 2 nights in Sheraton Towers. The location is very convenient, which is right next to the MRT (less than 5 mins walk to Newton station), and just one station to Orchard Road shopping centres. About 5 mins walk to the Newton Food Centre. Also we arrived quite each from the usual check in time, but... More 

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Jessica C Thank you for your kind review. It is great to know that you had a wonderful stay with us. We very much appreciate your positive feedback on the convenient location and the quality of food served at our restaurants. We look forward to welcoming you back again! Warm Regards, Sharon See Director of Rooms More 

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