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Sheraton Towers Singapore

5.0 of 5 39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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Sheraton Towers Singapore
Sheraton Towers Singapore
Sheraton Towers Singapore
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1,006 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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Senior Contributor
36 reviews 36 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had an overnight stay at this hotel. I had originally stayed here back in 1998, and the hotel has not changed at all since that time 17 years ago. Check-in was efficient and friendly. I was not recognised as a SPG member at check-in however. I was also told that in-room internet was not free, which is disappointing given... More 

Was this review helpful? Yes
San Francisco, California
Contributor
14 reviews 14 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We loved staying here but I typically like more modern hotels. This isn't modern at all I liked that they gave us upgrades using my starwood awards. The hotel staff is decent but I think some of them could be more friendly. The breakfast in the lounge has the best muesli I have ever had but other than the breakfast... More 

Was this review helpful? Yes 1
Kuala Lumpur
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed over for 1 night on business. Location of the hotel is pretty good (on the fringe of Orchard) and only 1 station away by MRT. It's a 3 minute walk to the Newton MRT station. Hotel itself is very dated, but i guess some refurbishment has been done. Room size is good, but dated. Usual amenities expected of... More 

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel was beautiful. My kid loved going up and down the steps and loved looking a the waterfalls (behind the makan place and inside the hotel). It was a good weekend getaway. The only problem, it was alittle far from everywhere (we almost attempted to walk to newton food center but ended up deciding to get room service). With... More 

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I went with my husband on a business trip. We had no choice of hotel, the company booked it. Knowing that I would be spending the days alone, I asked the concierge about specific places I wanted to go. The next morning he had already memorised my name, retained a taxi and informed the driver of where I wished to... More 

Was this review helpful? Yes 1
SheratonTwsSpor... D, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Natalie B, Thank you for your generous review of Sheraton Towers Singapore. We are delighted that the service rendered by our associates was integral in making your stay a memorable one. It is nice to note that you enjoyed the room and our outdoor swimming pool too. Our F&B team will definitely consider including cheese and fries in the... More 

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

I had the pleasure in staying in the Sheraton Towers in Singapore. This is a typical Sheraton Hotel. The service is excellent. The food and beverages are good but very pricy. Recommend to eat outside. The swimming pool is a great refreshment. Tip, next time in staying at the Sheraton, stay in Cabana. You will enjoy this. Breakfast is acceptable... More 

Was this review helpful? Yes 2
SheratonTwsSpor... D, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear 853berlin23, Thank you for your kind review. We are pleased that you had a pleasant stay and found the service rendered by our associates to be excellent. It is a delight to note that you enjoyed the swimming pool and our Cabana room as well. Your feedback on the breakfast has been conveyed to the F&B department for review... More 

Glenorchy, Australia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We are family of four, My wife, Son 17, Daughter 11 and myself. Had interconnecting rooms which were pleasant. Nice clean communal pool, very clean. Helpful staff. Stand out of service was from the doorman Sebastion who was exceptional, could not do enough to please, spoke good english and was knowledgeable of the area. Overall a nice hotel, Probably give... More 

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Raysawcuts, Thank you for your kind review. It is heartening to hear that the rooms allocated were ideal for you and your family. We will certainly share your kind words with Sebastian, whom I am certain will be very delighted. It was a pleasure having you with us and we look forward to being of service to you again.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in Sheraton Towers from 2 to 4 Jan. Loved the lounge. Spacious, clean and beautiful. Helpful and friendly staff. However, the spread for afternoon tea and dinner is somewhat limited as compared to Sheraton Taipei lounge. Was upgraded to a higher floor (20th floor) room due to my Platinum status. Room was clean and comfortable. However, the rainforest shower... More 

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SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear ANDREW W, Thank you for your kind review. We are pleased to hear that you enjoyed the Towers Executive Lounge and found the service rendered by our associates to be up to your expectation. Your comments on our afternoon tea and dinner spread have been duly noted. We have also conveyed your feedback regarding the shower and housekeeping service... More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Being a SPG platinum member, i was not upgraded to a suite. then i was told this hotel does not honor giving out free breakfast as the welcome gift for platinum member. I was only allowed to have the breakfast in the executive lounge which to me was a mere poor gesture because the executive lounge offers very simple bf... More 

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Andy L, Thank you for taking time to share your review. We regret to hear that your stay with us has fallen short of expectation. Please rest assured that we value SPG Platinum members like you and will definitely try our best to extend an upgrade where possible. Your feedback on your experience at the Towers Executive Lounge has... More 

Abu Dhabi, United Arab Emirates
Top Contributor
63 reviews 63 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Checks every box of a good 4 star hotel but doesn't go above and beyond in anything. The rooms and bathroom are clean and comfortable, the breakfast is good, service is nice, location in fine, etc. Overall a good place to stay while in Singapore but nothing amazing.

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear ssl332332, Thank you for your kind review. We are pleased that you had a pleasant stay and found our rooms to be comfortable. It is nice to hear that our breakfast, location and service rendered by our associates are up to your expectation. We look forward to welcoming you back again. Best Regards, Director of Rooms More 

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Additional Information about Sheraton Towers Singapore

Address: 39 Scotts Road, Singapore 228230, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Towers Singapore 5*
Number of rooms: 420
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Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton
Hotel Style:
#30 Spa Hotel in Singapore
#65 Business Hotel in Singapore
#72 Luxury Hotel in Singapore

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