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Sheraton Towers Singapore

Hotel website
39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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Sheraton Towers Singapore
Sheraton Towers Singapore
Sheraton Towers Singapore
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1,071 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Top Contributor
62 reviews 62 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had a great experience the last time so I re-book another stay at Sheraton Towers Singapore.This time however, it wasn’t for business and more for pleasure hence the consideration will defer. For one, I got a room available when I arrive at 10am on a Friday. While this is not always expected but it’s nice to have to be... More 

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

April 25, 2015 Three days ago I returned from a trip abroad that involved four countries. It was a vacation that started in Dubai and ended in Singapore. The trip was wonderful. I fell off of a tour bus the morning of the first full day in Singapore and fractured my right toe and left ankle shortly after arrival. Traveling... More 

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Bangkok
1 review
1 of 5 stars Reviewed 2 days ago NEW

when i stepped into the rooms, i felt like i was back in the 70's! the rooms are so old that they don't belong to Singapore! shameful front desk lying about SPG benefits, no member recognition. Cheap breakfast. Everything about this hotel is horrible! for tourists it is not recommended. for SPG members, it is HIGHLY not recommended. maybe its... More 

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Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

These days finding a hotel in Singapore that doesn't cost a fortune is tough and fighting with bus loads of tourists makes it even harder. There's also the Service Charge that's added to the room rate - do I believe that goes to the staff, no of course not, so stop pretending. Service in restaurants makes sense, but for hotel... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was a wonderful staying at the Sheraton Towers; good spacious and well maintained rooms The staff is courteous and polite and very helpful. From the time we stepped in , the lady at the reception (Anne) helped us with an early check in. When she came to know that it was my wife's birthday the next day, she arranged... More 

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London, UK
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for two nights on business. Big, well run hotel, with a good gym (variety of machines and not too busy) and a great view if you're staying in rooms overlooking the back (big gardens and the pool.) Room was very spacious with an extremely comfortable bed and pillows - some of the best I've experienced when staying in... More 

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear naomiam Thank you for the kind review of Sheraton Towers Singapore. We are happy you enjoyed your stay and our signature Sheraton Sweet Sleeper bed provided you with a good night’s rest. Your feedback on the air-conditioner has been duly noted and conveyed to the department to look into it. Thank you for staying with us and we look... More 

Newcastle, Australia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed this hotel from 6/4-16/4/15. After reading some of the reviews on this site, I was slightly concerned about our choice of accommodation - our stay proved otherwise. The courtesy and professionalism shown to us during our stay was outstanding. Each and every employee, from the doorman and the maid, to the staff at breakfast, were... More 

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Teacher2259 Thank you for your generous review of Sheraton Towers Singapore, we are glad to learn that your stay with us exceeded your expectations. It is heartening to know that you and your family were well taken care of, and our associates, especially Roshen, made you feel at home during your stay. Thank you very much for your positive... More 

Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, they have nice big rooms. Rooms are clean and well decorated. It is also Accessible to everything. Nearby place to eat is newton food center as it has lots of variety and it is affordable. This place is worth it! Good for business and leisure!

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear hsingapore_12 Thank you for staying at Sheraton Towers Singapore. We are happy that you enjoyed your stay with us. Your kind words on the guestroom and convenient location are greatly appreciated. We look forward to welcoming you back again! Warm Regards, Sharon See Director of Rooms More 

Hong Kong, China
Top Contributor
109 reviews 109 reviews
55 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton Towers provided us with a fine stopover experience recently. It was very civilised to be able to enjoy breakfast at the 3/F level Club. Our 5/F room was of a very good standard and we particularly appreciated having a balcony overlooking Scotts Road. Rooms are well appoinrted with comfortable robes, slippers and other amenities such as a fruit... More 

Was this review helpful? Yes 4
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Perry B Thank you for the kind review of Sheraton Towers Singapore. It is really a delight to learn that you enjoyed your recent stay. Your kind words on our associates, guestrooms as well as the amenities are much appreciated. We look forward to welcoming you back on your next visit to Singapore! Warm Regards, Sharon See Director of... More 

Arlington, Virginia
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was recently downgraded to a SPG Category 4 (it was a 5) and I'm not surprised at all. The hotel is just average, nothing to write home about. The location is close to the subway but that's pretty much it. There is nothing else around it unless you walk all the way to Orchad rd and it's not... More 

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Melita17 Thank you for the review. We regret to learn of your disappointing stay with us. I wish to assure you that our associates are committed to delivering the warm Sheraton hospitality and service to our guests. Please rest assured that I will personally ensure that our associates at the Bar are trained in this aspect. Thank you for... More 

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