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Sheraton Towers Singapore

Hotel website
39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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1,130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is good and close to trains (Newton & Orchard are closest). Definitely buy a day pass (or 2 or 3 days) for the trains. Great value, plus get $10 back when you return the card. Also the "wireless to go" device is really handy. $12/day and worked everywhere we went. We picked up ours in Lucky Plaza (Orchard Rd).

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel has an old world charm. Centrally located just 5 mins from the bustling orchard street. One can enjoy the quiet and the action. The newly done pool is a delight and so is the coffee shop overlooking a serenading waterfall. The buffet spread is great and children are pampered with their own cutlery, bowls and plates. What sets... More 

Was this review helpful? Yes 1
California
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel was very clean. We had beautiful rooms for our family of 4. Very close to Orchard Rd for world class shopping and dining. Staff was super friendly and made sure we were have all of our needs met. Sheraton was the perfect hotel for our needs.

Was this review helpful? Yes 2
BS
Level Contributor
149 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed 1 week ago

Located in the heart of the city along Scotts Road, the Sheraton Towers Singapore is famous for warm and accommodating service. A highlight is the dresses of the bellman from the imperial British times. The breakfast is good. Just a short distance away from the Newton Circus – the outdoor food court and the renowned Orchard Road shopping and entertainment... More 

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear mba4u Thank you for the review of your stay last month. We are happy that you enjoyed the breakfast as well as the convenient location of the hotel. Your invaluable feedback on the hotel is very much appreciated and we will be sure to keep it in mind for future refurbishment plans. Thank you for staying with us and... More 

Manama, Bahrain
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

A good hotel to stay in Singapore.... Location is good as it is very close to Orchard Road. Rooms are large and spacious. Staff is polite, friendly and helpful. Food in the restaurants is good with plenty of options. Overall ambience is nice. The doorman dressed in colonial style clothes and hat was a very helpful man.

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear vzs44 Thank you for writing a review of your stay. We are happy to read that you had a comfortable experience with us. We truly appreciate your positive feedback on our associates, guestroom as well as the food selection and we look forward to extending our warm Sheraton hospitality to you again! Warm Regards, Sharon See Director of Rooms More 

Dhaka City, Bangladesh
Level Contributor
147 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has a old look and also feels a bit old, so unlike singapore.Stayed there for two nights and then moved to another hotel. Didnt quite like their overall atmoshphere. The breakfasts are just alright. Dont think will stay there next time.

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Abu T Thank you for your review. We are disappointed to read that the furnishing was not up to your expectation. Nonetheless, thank you for sharing your insights with us. We hope that we will have the opportunity to be of service to you in the future. Warm Regards, Sharon See Director of Rooms More 

Ithaca, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel 30 nights this year and have had a pretty good experience there. The place is upscale and nice, the rooms are nice, the staff is mostly friendly (although some front desk staff have some attitude issues and they think they are some sort of a big deal working there)... there were some issues with a... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Ed Z Thank you for staying at Sheraton Towers Singapore, it is a pleasure to welcome you back again. We are glad to read that you enjoyed the guestroom as well as the service rendered by some of our associates. We truly appreciate your insights of your stays as it allows us to work on the improvements. Thank you... More 

Konstanz, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice but not a real 5* more like a 4* hotel, stuff is very friendly, breakfast is ok, for the sushi and sashimi lovers the dinner buffet is the perfect choice. It is very close from the main shopping street Orchard road, just 10 minutes walk.

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Andrei B Thank you for the kind review of your stay. We are happy that you had an enjoyable stay and the service rendered to you met your expectation. Your kind words is very much appreciated and we look forward to welcoming you back again! Warm Regards, Sharon See Director of Rooms More 

Boston, Massachusetts
Level Contributor
114 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I read some recent reviews of this hotel on TripAdvisor that made me think twice about booking this hotel, but boy am I glad I did. The hotel was wonderful from the greeting when I arrived until the moment I departed. It is very well located just 100 meters from the Newton underground station, the well-known Newton Circus food center... More 

Was this review helpful? Yes 4
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear sirtravel Thank you for your very kind compliments of Sheraton Towers Singapore. It is heartening to read that you were well taken care of by our associates and we are very encouraged by your positive feedback. Thank you for staying with us and for your kind recommendation. We look forward to delivering the warm Sheraton hospitality experiences whenever you... More 

Singapore, Singapore
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family of two adults and two kids (both under 7 years old) stayed at this hotel over two nights as a relative was hosting a wedding dinner at the hotel's ballroom. We chose the poolside rooms on the 5th floor so the kids would have ready access to the pool. The definite highlight of our stay was the staff... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear adrianloh Thank you for the review and compliments on our associates for their warm hospitality. It is always a delight when guests enjoy our service. We have noted your invaluable feedback on the room and the buffet breakfast which will be shared with the respective departments. Thank you for staying at Sheraton and we hope to see you again... More 

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