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Sheraton Towers Singapore

5.0 of 5 39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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Sheraton Towers Singapore
Sheraton Towers Singapore
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1,003 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The hotel was beautiful. My kid loved going up and down the steps and loved looking a the waterfalls (behind the makan place and inside the hotel). It was a good weekend getaway. The only problem, it was alittle far from everywhere (we almost attempted to walk to newton food center but ended up deciding to get room service). With... More 

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I went with my husband on a business trip. We had no choice of hotel, the company booked it. Knowing that I would be spending the days alone, I asked the concierge about specific places I wanted to go. The next morning he had already memorised my name, retained a taxi and informed the driver of where I wished to... More 

Was this review helpful? Yes 1
SheratonTwsSpor... D, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Natalie B, Thank you for your generous review of Sheraton Towers Singapore. We are delighted that the service rendered by our associates was integral in making your stay a memorable one. It is nice to note that you enjoyed the room and our outdoor swimming pool too. Our F&B team will definitely consider including cheese and fries in the... More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I had the pleasure in staying in the Sheraton Towers in Singapore. This is a typical Sheraton Hotel. The service is excellent. The food and beverages are good but very pricy. Recommend to eat outside. The swimming pool is a great refreshment. Tip, next time in staying at the Sheraton, stay in Cabana. You will enjoy this. Breakfast is acceptable... More 

Was this review helpful? Yes 2
SheratonTwsSpor... D, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear 853berlin23, Thank you for your kind review. We are pleased that you had a pleasant stay and found the service rendered by our associates to be excellent. It is a delight to note that you enjoyed the swimming pool and our Cabana room as well. Your feedback on the breakfast has been conveyed to the F&B department for review... More 

Glenorchy, Australia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We are family of four, My wife, Son 17, Daughter 11 and myself. Had interconnecting rooms which were pleasant. Nice clean communal pool, very clean. Helpful staff. Stand out of service was from the doorman Sebastion who was exceptional, could not do enough to please, spoke good english and was knowledgeable of the area. Overall a nice hotel, Probably give... More 

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Raysawcuts, Thank you for your kind review. It is heartening to hear that the rooms allocated were ideal for you and your family. We will certainly share your kind words with Sebastian, whom I am certain will be very delighted. It was a pleasure having you with us and we look forward to being of service to you again.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in Sheraton Towers from 2 to 4 Jan. Loved the lounge. Spacious, clean and beautiful. Helpful and friendly staff. However, the spread for afternoon tea and dinner is somewhat limited as compared to Sheraton Taipei lounge. Was upgraded to a higher floor (20th floor) room due to my Platinum status. Room was clean and comfortable. However, the rainforest shower... More 

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear ANDREW W, Thank you for your kind review. We are pleased to hear that you enjoyed the Towers Executive Lounge and found the service rendered by our associates to be up to your expectation. Your comments on our afternoon tea and dinner spread have been duly noted. We have also conveyed your feedback regarding the shower and housekeeping service... More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Being a SPG platinum member, i was not upgraded to a suite. then i was told this hotel does not honor giving out free breakfast as the welcome gift for platinum member. I was only allowed to have the breakfast in the executive lounge which to me was a mere poor gesture because the executive lounge offers very simple bf... More 

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Andy L, Thank you for taking time to share your review. We regret to hear that your stay with us has fallen short of expectation. Please rest assured that we value SPG Platinum members like you and will definitely try our best to extend an upgrade where possible. Your feedback on your experience at the Towers Executive Lounge has... More 

Abu Dhabi, United Arab Emirates
Top Contributor
63 reviews 63 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checks every box of a good 4 star hotel but doesn't go above and beyond in anything. The rooms and bathroom are clean and comfortable, the breakfast is good, service is nice, location in fine, etc. Overall a good place to stay while in Singapore but nothing amazing.

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear ssl332332, Thank you for your kind review. We are pleased that you had a pleasant stay and found our rooms to be comfortable. It is nice to hear that our breakfast, location and service rendered by our associates are up to your expectation. We look forward to welcoming you back again. Best Regards, Director of Rooms More 

London, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night. Despite being SPG gold members, we felt that we were not given quite the same treatment as we have been accustomed to at other SPG properties. The hotel is a solid Sheraton. The location is good and the hotel has all the features you would expect for a Sheraton. I would probably say that... More 

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear HK0210, Thank you for your review of Sheraton Towers Singapore. We are pleased to hear that your stay with us was a pleasant one and you have found the location of the hotel to be ideal. It is great to note that our property’s features are up to your expectation as well. Your feedback regarding our service has been... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a very comfortable stay at Sheraton, mainly due to the service provided by the staff. They really care to provide the excellent service. The hotel is located close to Orchard Rd and only 2 mins walk to the MRT (metro) station. It was very convenient.

Was this review helpful? Yes 2
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear yokko630, Thank you for your kind review. We are delighted to hear that the service rendered by our friendly associates was integral in making your stay an enjoyable one. It is heartening to note that the location of the hotel is ideal for you too. We look forward to welcoming you back again. Best regards, Director of Rooms More 

Brooklyn, New York, United States
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Title about sums it up. Rooms were solid but not fabulous and its pretty pricey, but its a starwood property and is a decent value with points. Nothing fantastic but is half a block from the subway line that leads straight downtown. The cabana rooms are right on the pool deck. little loud during the day but a pretty sick... More 

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Dan C, Thank you for your kind review. We are pleased that you had a pleasant stay and enjoyed the pool as well as the gym. It is nice to note that the location of the hotel is convenient for you too. Thank you for staying with us and we look forward to being of service to you again.... More 

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Additional Information about Sheraton Towers Singapore

Address: 39 Scotts Road, Singapore 228230, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Towers Singapore 5*
Number of rooms: 420
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Also Known As:
Sheraton Towers Singapore Hotel Singapore
Sheraton Hotel Singapore
Sheraton Singapore
Singapore Sheraton
Hotel Style:
#30 Spa Hotel in Singapore
#65 Business Hotel in Singapore
#72 Luxury Hotel in Singapore

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