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Sheraton Towers Singapore

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39 Scotts Road, Singapore 228230, Singapore
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Sheraton Towers Singapore
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Sheraton Towers Singapore
Sheraton Towers Singapore
Sheraton Towers Singapore
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1,065 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newcastle, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I stayed this hotel from 6/4-16/4/15. After reading some of the reviews on this site, I was slightly concerned about our choice of accommodation - our stay proved otherwise. The courtesy and professionalism shown to us during our stay was outstanding. Each and every employee, from the doorman and the maid, to the staff at breakfast, were... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel, they have nice big rooms. Rooms are clean and well decorated. It is also Accessible to everything. Nearby place to eat is newton food center as it has lots of variety and it is affordable. This place is worth it! Good for business and leisure!

Was this review helpful? Yes 1
Hong Kong, China
Top Contributor
108 reviews 108 reviews
55 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Sheraton Towers provided us with a fine stopover experience recently. It was very civilised to be able to enjoy breakfast at the 3/F level Club. Our 5/F room was of a very good standard and we particularly appreciated having a balcony overlooking Scotts Road. Rooms are well appoinrted with comfortable robes, slippers and other amenities such as a fruit... More 

Was this review helpful? Yes 3
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Perry B Thank you for the kind review of Sheraton Towers Singapore. It is really a delight to learn that you enjoyed your recent stay. Your kind words on our associates, guestrooms as well as the amenities are much appreciated. We look forward to welcoming you back on your next visit to Singapore! Warm Regards, Sharon See Director of... More 

Arlington, Virginia
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was recently downgraded to a SPG Category 4 (it was a 5) and I'm not surprised at all. The hotel is just average, nothing to write home about. The location is close to the subway but that's pretty much it. There is nothing else around it unless you walk all the way to Orchad rd and it's not... More 

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Melita17 Thank you for the review. We regret to learn of your disappointing stay with us. I wish to assure you that our associates are committed to delivering the warm Sheraton hospitality and service to our guests. Please rest assured that I will personally ensure that our associates at the Bar are trained in this aspect. Thank you for... More 

Hong Kong, China
Contributor
15 reviews 15 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a Sheraton Executive Club Room for 2 nights in March. Honestly, the hotel looked pretty old (one of those massive buildings from 1970s) and massive. The staff at the reception was very nice and attentive even at 1am when I checked in. The room on one of the highest floors was surprisingly well maintained, or not so good... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear AlexLQ Thank you for the review on your recent stay. We are happy to learn of your pleasant experience and that the service rendered and guestrooms were up to your expectations. Thank you for sharing your experience with us and we look forward to extending our Sheraton hospitality to you in the future. Warm Regards, Sharon See Director of... More 

Boulder, Colorado, United States
Contributor
19 reviews 19 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed twice at this hotel the first time about ten years ago, but for short stays. Its very conveniently located on Scotts Road near great eating opportunities and with easy access to the airport and the rest of Singapore. The hotel looks WAY nicer now than my previous visit after a major refit at some point. Bathrooms are a... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Richard S Thank you for staying at Sheraton Towers Singapore, it was great to see you again. We are glad that you like our refurbished rooms and facilities. We also do appreciate your valuable feedback on the bathrooms which we will keep in mind for the future refurbishment plan. Thank you for your kind review and we look forward... More 

Anchorage, Alaska
Top Contributor
53 reviews 53 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

A step above most Sheratons, modern, nice rooms. Friendly, helpful staff. Hotel is 3 minute walk from the mass transit station, and the hawker center with great food. The hotel is a short, cheap ride on the mass transit to Orchard Road and downtown.

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear cadence8 Thank you for your kind review. We are happy that you enjoyed your stay with us. Your kind words on the guestrooms, associates as well as the location are greatly appreciated and we look forward to welcoming you back again! Warm Regards, Sharon See Director of Rooms More 

Hyderabad, India
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazingly beautifully crafted lobby with eye catchy interiors. Stayed in suite on 18th floor and felt romantically memorable. Experienced wonderful hospitality. Commendable staff. One of the excellent SPG property. God bless.

Was this review helpful? Yes
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Bala Krishna M Thank you for staying at Sheraton Towers Singapore. We are deeply heartened by your kind words. Our associates will certainly be very pleased to learn that they have played an integral role in delivering a memorable experience to you. Your kind feedback is much appreciated and we look forward to being of service to you in... More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We haven't stayed at Sheraton Towers for some time now, usually choosing a location closer to Marina Bay or Clarke Quay these days but I have not thought of reviewing the hotel before. Our very first family trip to Singapore back in 2007 saw us at Sheraton Towers and over the following years we returned to SG in a very... More 

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Letzeboier F Thank you for the kind review of Sheraton Towers Singapore. We are delighted that you enjoyed your stay, from our service to the guestroom, breakfast spread and convenient location. It is also heartening to receive your kind compliments on our associates. The pleasure was ours to be of service to you and we hope to welcome you... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Its a functional clean hotel best suited for business travellers. 10 minute walk to Orchard road....near MRT Breakfast spread decent. Its a bit older property but well maintained... Pool & gym very good.

Was this review helpful? Yes 1
SheratonTwsSpore, Director of Rooms at Sheraton Towers Singapore, responded to this review

Dear Ravi L Thank you for reviewing your stay at Sheraton Towers Singapore. We are happy to know that you had an enjoyable experience and thank you for your kind words on the breakfast spread, pool, gym as well as the convenient location. We look forward to welcoming you back again! Warm Regards, Sharon See Director of Rooms More 

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