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M Hotel Singapore

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81 Anson Road, Singapore 079908, Singapore
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M Hotel Singapore
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1,037 Reviews from our TripAdvisor Community

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Melbourne, Australia
2 reviews
3 of 5 stars Reviewed July 30, 2013

Ok hotel...! Many floors smell of cigarettes despite no smoking floors. Breakfast buffet is tedious after a week and location is smack bang in finance district - so cab drive from anywhere busy after work hours. Rooms are clean and modern but not much storage for long term stay. M-Club deal is ok as it includes laundry and club lounge.

Helpful?
Thank Stephen H
Millennium C, Hotel Management at M Hotel Singapore, responded to this review

Dear Stephen H, Thank you for taking time off to share your comments with us. It is pleasing to know that the Club Room benefits and amenities met with your expectations. We have also taken note of your feedback and will look into revisions accordingly. We look forward to welcoming you back soon. More 

Uk
Level Contributor
157 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed July 30, 2013

I know if the hotel is in the Business District your are not going to get the best views, but it took 5 rooms before I would accept one and 5 hours!! I was designated a room on arrival at 1600 hrs and it was immediately changed. I was really looking forward to a shower and a change of clothes... More 

Helpful?
Thank Valerie C
Millennium C, Hotel Management at M Hotel Singapore, responded to this review

Dear nannee, We regret that your stay experience with us was not ideal. Whilst it is disheartening to know that the port-views in certain rooms were being blocked by the construction of new buildings, there is little we could do with regards to this matter. Moreover, we have also contacted the relevant construction authority to minimize the noise pollution. We... More 

Paris, France
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 28, 2013

Reading through other comments, and having experienced so far several hotels in Singapore, Shanghai and Hong Kong, I expect a higher customer oriented service standard, especially one that matches the rates and quality of the facilities. It seems sometimes to me that a new hotel has just popped up and put in hands of a under-trained staff. And by undertrained... More 

Helpful?
1 Thank StylishBackpacker
Millennium C, Hotel Management at M Hotel Singapore, responded to this review

Dear StylishBackpacker, Thank you your review, we have taken note of your comments and the areas that were lacking. Please rest assured that we will certainly work towards improving our hospitality standard. Nonetheless, we are pleased that your overall experience with us was very good and we look forward to welcoming you back again. More 

Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 15, 2013

I agree with one of the reviewer regarding the staff's attitude. From the moment we step in, you do not feel welcome at all by the staffs. Before we even check in, the front desk officer (Reena) first sentence was "We are fully booked the previous day and there might not be a room for you yet", without even looking... More 

Helpful?
4 Thank Ryan0709
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review

Dear Ryan0709, We regret that your hospitality experience with us was not ideal and we apologise for the lapse in service from our staff. Guest satisfaction is paramount to us and we have taken note of your comments. Rest assured we will make necessary improvements accordingly. We hope to restore your faith in us in the future. More 

Kuala Lumpur, Malaysia
Level Contributor
132 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed July 12, 2013

I stayed here last week because I had meetings in Asia Square which is about one km away. For me, the layout is slightly different - the hotel is long and narrow, check-in counters on the right, main entrance and lobby in the middle, cafe/ restaurant on the left. Unlike most check-in counters where people stand, you get to sit... More 

Helpful?
1 Thank nick_ng
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review

Dear nick_ng, Thank you very much for your good review, we are glad you had a wonderful stay experience at the M Hotel Singapore. We look forward to welcoming you back and creating memorable stay experiences for you again. More 

San Francisco, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 11, 2013

Hotel is nice. Clean. Food is good. Staff is ok. Nothing special. Did the job. I was surprised not to be greeted by the staff in a more service-oriented manner. I didn't feel like a guest but rather than I was putting them out. It was a weird feeling. My room was "delux" but it felt a bit small for... More 

Helpful?
Thank JimRDav
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review

Dear JimRDav, Thank you your review, we have taken note of your comments and we regret there was a lapse in the service standard. Please rest assured that we will certainly work towards improving our hospitality standard. We hope this does not mar your overall good impression of the hotel and we look forward to welcoming you back and experience... More 

Phnom Penh, Cambodia
2 reviews
5 of 5 stars Reviewed July 9, 2013

Excellent Hotel with Reasonable price. i would choose M Hotel for my next trip to Spore. i strongly recommend for everyone to stay there. It close to Mc Donal and to Santosa. the Delux room is large enough for my family. and have nice working desk.

Helpful?
Thank nounang
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review

Dear nounang, It is our pleasure to have read your brilliant review. We are glad you had a wonderful stay experience with us and it is heartening to hear that the M Hotel will be your preferred choice of accommodation for your next visit to Singapore. We love to welcome you back and being of service to you soon. More 

Singapore, Singapore
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 6, 2013

After living in SIngapore for over a year, the husband and I decided to take a mini break before shifting to Bangkok and chose to stay at the M Hotel. One cannot talk enough about how awesome the location of this hotel is, if you wish to explore Singapore. We did not end up exploring the hotel much as we... More 

Helpful?
Thank PallaviM
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review

Dear PallaviM, Thank you very much for your brilliant review, we are humbled by your high compliments. It is truly gratifying to hear that you had a wonderful stay experience at the M Hotel Singapore. We will investigate with regards to the misrepresentation of free wifi in the Agoda website and we apologise for any inconvenience caused. Nonetheless, we look... More 

Jakarta, Jakarta Raya, Indonesia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 27, 2013

12-16 March 2013. 5 days bussiness trip. arrive at noon, from tanjong pagar mrt. pros : 1. 8 minute to mrt tanjong pagar 2. compact room with complete utilities and cozy room. 3. clean bathroom cons : 1. point of view : tanjong pagar harbour + another building. 2. we got room on the corner, confuse to pray (moslem) as... More 

Helpful?
Thank Noe_Eko
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review

Dear Noe_Eko, We are glad you enjoyed a cozy stay and the easy accessibility of the M Hotel Singapore. With regards to your feedback on the corner room view having caused confusion to your Muslim prayer, we wish you could have requested for a change of room in which we would gladly oblige if there is room availability. We wish... More 

Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

Stayed here for one night on business. Staff very friendly, quick check-in and out Room was clean. Ordered room service, came within 15 minutes, freshly cooked and very nice I didn't go out in the area but caught a taxi to Vivo City which only cost $6 There was plenty of choice for breakfast, coffee was great!

Helpful?
Thank Gail M
MHotelSing, Hotel Management at M Hotel Singapore, responded to this review

Dear Gail M, It is our pleasure to know that the warm hospitality of the M Hotel Singapore exceeded your expectations. Your good review will certainly go a long way in our continual efforts to enhance the stay experience of our valued guests. We hope to be your preferred hotel in Singapore and look forward to welcoming you back soon. More 

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