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M Hotel Singapore

Hotel website
81 Anson Road, Singapore 079908, Singapore
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M Hotel Singapore
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M Hotel Singapore
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802 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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There are newer reviews for M Hotel Singapore
See the most recent reviews
East Grinstead, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 5, 2012

Was there for a week on business - room on 23rd floor - good view towards the port but they are building right in front so not sure how long the view will be there for - big room and well equipped - bath is a bit short though - good staff and room service

Was this review helpful? Yes
Millennium C, General Manager at M Hotel Singapore, responded to this review

Dear NickB_47, Thank you for your kind review. We are most glad you had a pleasurable stay with us and we hope to welcome you back soon. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 1, 2012

Was booking one double room for my parents and niece for 1 night stay. Booking clearly indicated 2 adults and 1 child. To be fair to putting only negative comments, there were still some plus points for M hotel. Positive: 1. Room cleanliness was good 2. Staff was polite and try to be helpful 3. Complimentary parking Negative: 1. Check-in... More 

Was this review helpful? Yes 1
MHotelSing, General Manager at M Hotel Singapore, responded to this review

Dear Vhotelguest Thank you for taking your time off and providing us your invaluable feedback. I am sorry to learn of your disappointment during your parents' recent stay. Please be assured that I will personally look into areas of your concerns for improvements where appropriate. I hope that you will give us a chance in future to restore your faith... More 

Singapore
Top Contributor
58 reviews 58 reviews
57 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed March 30, 2012

The check-in process was great, nice and helpful staff, a nice first impression of the hotel initially. However, I asked if they can provide my breakfast in the room instead since I have a 7am flight the next day and their breakfast does not start before 6:30am. The check-in staff was quite nice and agreed to help and I was... More 

Was this review helpful? Yes
MHotelSing, General Manager at M Hotel Singapore, responded to this review

Dear dtai010, I am sorry to learn that the fulfillment of your breakfast request fell short of your expectations. While we constantly strive to provide and exceed high standards of service, this is a lapse that we certainly could improve on. Thank you for bringing this matter to my attention and we hope to be given the chance in future... More 

Hong Kong
Contributor
15 reviews 15 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 27, 2012

Stayed at this hotel as all the other business hotels in the area were booked up. It really does not compare to the Ritz, Mandarin or Four Seasons for service or quality. The room is good enough with a decent size desk. Main gripe is the massive construction site next door where they are building serviced apartments - took four... More 

Was this review helpful? Yes 1
MHotelSing, General Manager at M Hotel Singapore, responded to this review

Dear AGlining, Please be assured that I have taken note of your cause of concern. We are in close contact with the neighbouring site manager to ease any inconveniences to our guests that may arise. Thank you for your stay with us and for this invaluable feedback. We love to welcome you back and hope to be your choice hotel... More 

Bangkok
Top Contributor
83 reviews 83 reviews
67 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed March 27, 2012

I booked this hotel from the advice of a work colleague, I was in Singapore for a few days working, my company made a complete disaster of the whole booking and even after arriving at Singapore airport I still did not know if I had been booked into this hotel. Upon arrival at the hotel a reservation had been made,... More 

Was this review helpful? Yes 1
Millennium C, General Manager at M Hotel Singapore, responded to this review

Dear LukChang Thank you for this great review and we are thrilled that you enjoyed your experience with us! We are sure that our staff enjoyed serving you as much as you appreciated their service. We will take note of your concern of having shade by our pool and look into it wherever possible. I would like to share that... More 

Woodcliff Lake, New Jersey
Top Contributor
70 reviews 70 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 22, 2012

I stayed here for a business trip at the end of February and I found it to be a very pleasant stay. The room was spacious and comfortable with a nice view of the city. I chose it because it was walking distance to our local office and I didn't want to pay a cab for every day. Others have... More 

Was this review helpful? Yes
MHotelSing, General Manager at M Hotel Singapore, responded to this review

Dear AdrienneGlobeTrotter Thank you for your great review. I am extremely pleased that we were able to live up to your expectations in terms of our service and product. We hope to welcome you back to our hotel again soon. More 

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 22, 2012

Would stay again, only fault is paid-for internet. Particularly good points are the evening buffet and upstairs bar, J Bar.

Was this review helpful? Yes 1
MHotelSing, General Manager at M Hotel Singapore, responded to this review

Dear Marc T I am glad to hear that you enjoyed our buffet and bar set-ups, and our staff will be pleased to hear that their service has received commendation as well. Thank you for your review and we look forward to being of service to you on your next trip to Singapore. More 

Galway
Top Contributor
58 reviews 58 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 22, 2012

Stayed whilst on business back in May 2011. The hotel is in the business district and a bit away from the city centre. By all respects it is a lovely place to stay and I would recommend it.

Was this review helpful? Yes
MHotelSing, General Manager at M Hotel Singapore, responded to this review

Dear WillieEggery Thank you for taking the time to review our hotel. I trust that you had a pleasant experience with us overall and I do hope that you will give us the chance in future to restore your faith in our service standards. More 

Auckland, New Zealand
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed March 20, 2012

Small LCD TV, cable reception is poor. Breakfast is average, nothing compared to other equiv. priced hotels. For over SGD300 a night you could do much better than this. I made an arrangement for a non-smoking double bed room, and on arrival (at 5.30 PM, not even late!) I was advised only twin beds are available or otherwise I have... More 

Was this review helpful? Yes
MHotelSing, General Manager at M Hotel Singapore, responded to this review

Dear plu81 I am sorry that your experience was less than ideal. Regarding your comment on our television sets, I would like to share that we are currently in the midst of upgrading them from 32” to 40” screens and we will be checking on the reception with our service provider. We will also be looking into our breakfast spread... More 

Melbourne
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 18, 2012

I was on an extended business assigned and stayed at the M Hotel for a number of weeks. The rooms are clean and nice for a short business trip. I wouldn't really recommend it if you're on a holiday or needed to stay for longer than a week. Location isn't the best, not really that close to any MRT stations.... More 

Was this review helpful? Yes
MHotelSing, General Manager at M Hotel Singapore, responded to this review

Dear ielchan I am glad that you liked our rooms and trust that you had a pleasant business trip overall. Regarding public transportation, I would like to share that Tanjong Pagar MRT is less than a 5min walk from the hotel and you will would be able to find a variety of dining and bar options along Duxton Hill which... More 

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