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All 300 Singapore hotels

Grand Copthorne Waterfront Hotel

4.0 of 5 Hotel   |   392 Havelock Road, Singapore 169663, Singapore
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Ranked #98 of 300 Hotels in Singapore
A recent review
4 of 5 stars Reviewed October 22, 2010
soccer_football Sydney, Australia
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1,206 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Copthorne Waterfront Hotel
See the most recent reviews
Sydney, Australia
1 review
4 of 5 stars Reviewed October 22, 2010

My family and I went to Singapore on a holiday to get away from home for a while. This hotel was definitely one of the best places I have ever stayed in. The rooms were big and beds comfortable. The resort had excellent room service, they were there in about 20 minutes of ordering. The breakfast was the best buffet... More 

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Wang_Colin, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Soccer_football, Thank you for taking time to provide your feedback. We are happy you’ve enjoyed your stay in Singapore and with us at the Grand Copthorne Waterfront. Meeting and exceeding guests’ expectations is something we always strive to do. I am proud of our warm and friendly staff and will thank them for their good work. We hope to... More 

Contributor
16 reviews 16 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 22, 2010

the shape of the Hotel means although the fittings are the same the configurations and how much is in each room is quite different Some rooms have AMAZING views towards the Marina-so ask for a room around the 15th floor and check it has the view (and configuration you would like) Great Buffets , Singapore Slings and Conference food;good pleasant... More 

Was this review helpful? Yes 1
Wang_Colin, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Anne, Thank you for your feedback. We’re glad you’ve enjoyed the food and service at the Grand Copthorne Waterfront Hotel. We hope to welcome you back in the near future. Best regards, Colin Wang Hotel Manager More 

Bangalore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed October 22, 2010

The location of this hotel is excellent. 10 mins walk from clarke quay. Cafe Brio's by the river side is excellent and the view is amazing. swimming pool and fitness center at the 6th floor is good. Rooms are good though I thought bathroom could have been bit spacious. Since we had son of 4 yrs, it was sweet of... More 

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Wang_Colin, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Ruchita, Many thanks for your feedback. We’re glad you and your family have enjoyed your stay with us. We always strive to do our best to ensure our guests have a wonderful time. It’s a little gesture of ours to provide an extra cot for your little one as we would like you and your family to be as... More 

Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2010

Stayed there for four days in the first week of October. We were upgraded to an Executive Club room on the 26th floor, and the view from the hotel room was fantastic! The hotel is along the river and within walking distance from Clarke Quay. Not very close to a metro station, but taxis are easily available. The room was... More 

Was this review helpful? Yes 1
Wang_Colin, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Blrboi, Thank you for your feedback. We provide bath tubs in our rooms so that guests can have the option of enjoying a warm relaxing bath at the end of the day. We take pride in providing excellent service and great food and we’re glad you’ve enjoyed them. We look forward to welcoming you back to the hotel should... More 

Adelaide, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 12, 2010

A three night stay and our first experience of Singapore was made especially enjoyable with the very warm and sincere friendly service provided by all staff at Grand Copthorne Waterfront. A delightful location alongside the Singapore river with an easy walk to restaurants and shopping at Clarke Quay. A water taxi journey back along the river to the hotel was... More 

Was this review helpful? Yes 3
Wang_Colin, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear MtGambierSA, Thank you for your wonderful feedback. We are delighted that you’ve had a pleasant stay with us. Providing great service is something we always strive to do and we are proud of our staff who have provided their warm and friendly service to our guests. We look forward to welcoming you, your family and friends back to the... More 

Mumbai
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 7, 2010

Grand Copthorne Waterfront at Singapore is a great hotel on the Havelock Road. Though the tariff is a bit steep the service levels are preeti good. I had a pretty good experience at the hotel excpet for a bad experience at the coffee shop (Cafe Brio) during the breakfast on Set 27th wherein the Captain was a bit rud..However, when... More 

Was this review helpful? Yes 1
NZ
Top Contributor
63 reviews 63 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 7, 2010

Staff couldn't have been more helpful when we arrived at 8am after a 12 hour flight and gave us an early check in and late check out! Nice rooms , some interconnecting, and a small but lovely pool area. Didn't eat there but meals looked nice. Great european-style shopping centre a few minutes walk away. I would definately stay there... More 

Was this review helpful? Yes 1
Wang_Colin, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Kowhaikiwi, Thank you for your positive feedback and we’re glad you’ve enjoyed your stay with us. Offering great service to our guests is something we always strive to do. We look forward to welcoming you and your family back to our hotel and hope you’ll dine at our restaurants the next time you’re here. Best regards, Colin Wang Hotel... More 

Melbourne
Contributor
18 reviews 18 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 1, 2010

We stayed here for five nights in a Club Floor room. We were very impressed with the staff who could not do enough to help. The service at the Club Lounge was very good and we especially enjoyed the evening cocktails. We will stay here on our next trip to Singapore.

Was this review helpful? Yes
Wang_Colin, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear DeborahMelbourne, Thank you for your valuable feedback. We are happy you’ve enjoyed your stay with us. I will commend my staff at the Club Lounge for their exceptional service and we look forward to welcoming you and your colleagues/family back to our hotel in the near future. Best Regards, Colin Wang Hotel Manager More 

North Palm Beach, Florida
Top Contributor
82 reviews 82 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed September 26, 2010

The staff is the only BIG plus to this hotel, they are 5star. We paid a ridiculous rate for a small drab room. The paint was worn off the black wicker chairs & desk. The carpet was rather dingy. Calling the hotel Waterfront is misleading also, it is way up the river... No subways nearby, but taxis are cheap in... More 

Was this review helpful? Yes 1
Wang_Colin, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear CaptErnie, Thank you for your feedback. We regret that your stay with us did not meet your expectations. We are continually working to improve our facilities and services. We are currently giving our hotel a fresh coat of paint amongst other development works. We’re glad you’ve enjoyed the service of our staff nonetheless and we hope to welcome you... More 

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 20, 2010

I cannot express how happy we were to be staying at the Grand Copthorne Waterfront Hotel. From the moment we arrived we had exceptional service. My husband & I were travelling with our 1 year old daughter and the staff at the Grand made our stay so much easier. They were stop to talk and play with her, communicating with... More 

Was this review helpful? Yes 1
Wang_Colin, Hotel Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear LockFamily308, Thank you very much for your wonderful compliment. We are delighted that you and your family have enjoyed your stay with us. It is guest like you who provides valuable feedback and affirmation that makes our job ever more fulfilling and rewarding. We take great pride in delivering great service to our guests and continually strive to do... More 

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Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Copthorne Waterfront Hotel 4*
Number of rooms: 550
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore
Hotel Style:
#31 Spa Hotel in Singapore
#71 Romantic Hotel in Singapore
#73 Luxury Hotel in Singapore
#76 Business Hotel in Singapore

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Staying in The Quays

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The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.