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All 290 Singapore hotels

Grand Copthorne Waterfront Hotel

4.0 of 5 Hotel   |   392 Havelock Road, Singapore 169663, Singapore
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Grand Copthorne Waterfront Hotel

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Ranked #82 of 290 hotels in Singapore
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 weeks ago
IAmGlow Jakarta
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982 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Copthorne Waterfront Hotel
See the most recent reviews
Jakarta
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked the hotel through travel agent. The company i work at has corporate rates. Below are the pro and cons: Pro: - hotel is next to the singapore river. You can easily walk along or take a stroll along the river heading to clarke quay - if you are after places to hang out or for drinks after work or... More

Was this review helpful? Yes 1
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear IAmGlow Thank you for your constructive feedback on our hotel. We are glad that you liked the location and the air conditioning. We have noted your comments on our room rates, the crowded lobby and distance to the MRT stations. We would like to invite you to write in to us at enquiry.gcw@millenniumhotels.com so we can work together to... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Great location, but not worth it. Nice check-in but carry your bags to your room yourself or you are subject to 10 mins of hearing how heavy your bags are and bellman accidently hurting his finger for a tip. Had to have a room change, originally too close to the elevator and that's all you could here in the room.... More

Was this review helpful? Yes 3
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear DisappointedTom Thank you for your feedback on our hotel. We have noted your comments on our service and bathroom. We would like to invite you to write in to us at enquiry.gcw@millenniumhotels.com so we can work together to address your concerns and restore your faith in us. More

Singapore
Top Contributor
53 reviews 53 reviews
50 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Dear General Manager, I certainly hope you are reading this and will be able to private message me your email as I would like to provide photographic references to the upkeep of your rooms.This is to prove that I am not trolling and I am serious about this feedback to you. Will even forward you my booking references if need... More

Was this review helpful? Yes 1
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear PatrickTunney Thank you for your review of our hotel. We have noted your comments on our rooms and front desk staff. We would like to invite you to write in to us at enquiry.gcw@millenniumhotels.com so we can work together to address your concerns and restore your faith in us. More

Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As the title suggests, this hotel is pleasant. Concierge, Ali is very helpful and the free shuttle is a service I appreciated. The room is spacious and the view pleasing. Buffet breakfast is standard and not really as good as others I've encountered where there is greater choice, especially in regard to fruit. The gym is clean and is supervised... More

Was this review helpful? Yes
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Serve_me_an_Ace Thank you for your positive review of our hotel. We are happy that you were pleased with the room, view, Concierge and gym. We have noted your comments on the buffet breakfast. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

Melbourne, Australia
Top Contributor
72 reviews 72 reviews
36 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 18, 2014

I like to stay close to the Robertson Quay area when in Singapore and usually prefer the charm of Singapore's smaller boutique hotels. This time however, since I was not alone, I needed to book a room where space was a priority. Not only did the hotel deliver on room size, the whole experience was surprisingly good. The room had... More

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Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear 255100Traveler Thank you for your favourable review of our hotel. We are delighted that you had a wonderful experience and were pleased with the room, bathroom, breakfast and internet connectivity. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

Auckland
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 18, 2014

I am currently staying in the hotel and am so impressed with the outstanding service that I am taking the time to write a review before our stay is finished. We have been staying in a club room for the last week and have found the staff at the executive lounge to be extremely friendly and on top of every... More

Was this review helpful? Yes
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear travelnutnz Thank you for your fabulous review of our hotel. We are happy that you were impressed with our hotel and liked the location, service staff, breakfast and Executive Club Lounge. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

Surfers Paradise, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 18, 2014

Stayed three nights. Pleasant staff especially concierge and front of house. Nice buffet b/fast and dining. Found room to be very clean . Great view over the river. No problems with noise Would stay again.

Was this review helpful? Yes
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Kath N Thank you for your fantastic review of our hotel. We are glad that you were pleased with our room, service staff and buffet and enjoyed the view of the river. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

surrey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

We had a one night stay and the only disappointment was that we didn't have longer. This hotel is an oasis, peaceful and relaxing, yet easily accessible to all that Singapore has to offer. Everything you would like to expect from a hotel was achieved. Pleasant and efficient staff (in all departments), very clean, comfortable and good size rooms, good... More

Was this review helpful? Yes
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear mike&pat Thank you for your excellent review of our hotel. We are delighted that you had a good experience with us and were impressed with our rooms, service staff, swimming pool and hospitality suite. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

Munich, Germany
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 13, 2014

The Grand Copthorne Waterfront is an excellent business hotel with all the amenities you can wish for. The perrsonnel throughout is very friendly, the service fast, professionnel and efficient. The restaurant - at least as far as breakfast is concerned - is up the the high standards you come to expect in this class, I had no further meals here.... More

Was this review helpful? Yes
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Alain_Provist Thank you for your positive feedback on our hotel. We are glad that you had an enjoyable stay with us and were pleased with our rooms, service staff and breakfast. We are also glad that you were impressed with the function room, internet connectivity, and location. We look forward to welcoming you back to the Grand Copthorne Waterfront... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2014

I was not a stay-in guest of the hotel but I was there to meet with my friends attending a doctors conference held in the hotel. My encounter with the hotel staff was limited to the Concierge team as my friends and I needed some information on particular directions we were looking for. We also needed transportation to be arranged... More

Was this review helpful? Yes
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Lou Ann O Thank you for your wonderful review of our hotel. We are glad that you were impressed with our Concierge team. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

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Additional Information about Grand Copthorne Waterfront Hotel

Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore
Grand Copthorne Waterfront
Address: 392 Havelock Road, Singapore 169663, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#61 Luxury Hotel in Singapore
#66 Business Hotel in Singapore
#82 Spa Hotel in Singapore
#82 Top resorts Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Copthorne Waterfront Hotel 4*
Reservation Options:
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