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Grand Copthorne Waterfront Hotel

4.0 of 5
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392 Havelock Road, Singapore 169663, Singapore
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Grand Copthorne Waterfront Hotel
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Ranked #95 of 300 Hotels in Singapore
A recent review
4 of 5 stars reviewed 2 weeks ago
DrMalc Fleetwood, UK
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1,287 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grand Copthorne Waterfront Hotel
See the most recent reviews
Fleetwood, UK
Top Contributor
190 reviews 190 reviews
33 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got put up here while waiting to join our cruise ship. Two nights. We were knackered after a long flight and needed sleep badly. No room ready !!!. However the polite girl on reception did all she could to help and got us settled in after about 1 hour; providing us with complementary tea in the lobby while we waited... More 

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San Diego, California
Top Contributor
62 reviews 62 reviews
40 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel a bit outside of the center. Just along the river so good for walks. Room was nice but nothing fancy. Service was reasonably OK but how to say that... One more hotel which leaves you with this bad impression that it's just another hotel in another town. We had a conference in the hotel. Nice amenities.

Was this review helpful? Yes 1
Tehran, Iran
Contributor
14 reviews 14 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

its good hotel with good price,nice enviroment,taxi access is good,good breakfast but everyday is same .i suggest u get room that view of river,thats amazing nice with river and full of towers.so beautiful in nights...

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a pleasant 1N stay over the Easter Holiday. Easy & early check-in, complimentary upgrade to a Club Exec room with a fantastic view of the river and an eye shot of the Singapore Flyer & MbS from a distance & a personal delivery of a small cake by the DM later in that afternoon (in celebration of our Anniversary)... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed on the executive floor of this lovely hotel. The room was very comfortable with good wifi. The staff and service in the executive lounge were excellent and we really enjoyed sampling cocktails with a wide range of aperitifs. The vegetarian choice could have been better.Really nice breakfast and we enjoyed avoiding the self service buffet downstairs- though you... More 

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Sunbury, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

very nice hotel, dining overlooking the river was most pleasant. room was reasonable size, very clean and comfortable. Buffet breakfast was plentiful and catered for a wide variety of tastes. Staff were always pleasant and helpful. The pool was very welcome after a long flight. taxis were always available when we needed one. would totally recommend this hotel.

Was this review helpful? Yes 1
Gurgaon, India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Check in was quick, easy and efficient. All questions asked were answered with clarity and professionalism. Breakfast was amazing and appetising. We had a brilliant time and loved the proximity to the River and all the activities and eating facilities...

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Sarika_Alavelli, Thank you for reviewing our hotel. Your kind commendation is much appreciated and will motivate us to maintain a level of service that would satisfy our valued guests. It would be our pleasure to welcome you back soon. More 

Dhaka City, Bangladesh
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms were average, the bathrooms were nice, and I liked that we had free wifi. We were particularly looking for halal things to eat for breakfast, and this hotel fell short in that. We moved to the Swissotel after a night's stay (not because we were particularly dissatisfied, but for logistical reasons), and really appreciated the room and bathroom... More 

Was this review helpful? Yes 2
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Narita K, Thank you for sharing your experience with us. We are currently reviewing our buffet menu and will do our best to improve the variety so as to meet the requirements and needs of our Muslim guests. We are looking forward to have the opportunity to welcome you back. More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Room size was good. Breakfast was ok. Didn't really like the location as difficult to get taxi in the morning. A mall was 10 minutes walk away with good selection of restaurants and shops. Wifi at times could be pretty poor that I was unable to connect at all.

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Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Wong C, Thank you for sharing your experience with us. We apologise for the inconvenience caused by Wi-Fi connectivity issue. Please be assured that we are making improvements to serve you better during your future stay with us. We look forward to welcoming you back soon. More 

Gurgaon, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for almost a week here - but the place is a bit far from Sentosa & Singapore Zoo where we ended up spending 3 days -- so the travel time everyday was a bummer! Apart from that, everything was good. We enjoyed our breakfast in the open area overlooking the Singapore River - there is a bus stop... More 

Was this review helpful? Yes
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Jayaraj_Alavelli, Thank you for taking the time to review our hotel. We deeply appreciate valuable guests like you who provide us with thoughtful feedback that would encourage us to keep up the good service. It would be our great pleasure to welcome you back in the not too distant future. More 

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Staying in The Quays

Neighborhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.

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