We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 292 Singapore hotels

Grand Copthorne Waterfront Hotel

4.0 of 5 Hotel   |   392 Havelock Road, Singapore 169663, Singapore
Hotel website
Hotel amenities
Offers & Announcements
Save 20% + Free Breakfast
Save Saved
You added Grand Copthorne Waterfront Hotel to your Saves list
Grand Copthorne Waterfront Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
70%
Ranked #90 of 292 hotels in Singapore
A recent review
4 of 5 stars reviewed 2 weeks ago
Mark R Odiham, United Kingdom
  • Overview
  • Reviews (1,073)
  • Photos (372)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (280)
  • Location
  • More
true
Write a Review

1,073 people have reviewed this hotel

Traveler rating
    279
    469
    205
    79
    41
See reviews for
166
301
82
325
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
There are newer reviews for Grand Copthorne Waterfront Hotel
See the most recent reviews
Odiham, United Kingdom
Top Contributor
146 reviews 146 reviews
72 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on business and enjoyed the balance of business facilities with the ability to walk out of the hotel to some of the river night life locations. I was on the 17th floor which has good views, and as with many Singapore hotels the rooms were reasonably spacious. Breakfast was probably a weak point - the service and space... More

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Mark R, Thank you for taking the time to share your stay experience here with us. We are glad to hear that you enjoyed the location and accommodation. Your feedback on the buffet breakfast as well as the service quality has been taken into account, please be assured that we will make the appropriate measures to better answer the... More

Cremona, Italy
Top Contributor
52 reviews 52 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel located in a great area, right on the river front. Not far from the Orchard Road as well the Chinatown (10 min by taxi). Clean and good rooms but the Restaurant requires a queue to get a sit and the Bar in the Lobby has a very slow service.

Was this review helpful? Yes
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Gianpaolo B, Thank you for the review of our hotel. A guest’s feedback is very important to us and we have taken note of your comments on our service quality at the food and beverage outlets. Please be assured that we are doing our best to improve on these areas. We look forward to welcoming you back to the... More

Waterlooville, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, friendly, hotel, good central location. Staff super, only fault, the mattress was uncomfortable. Food good, if a little pricey. Daily room service and nothing too much trouble. Overall a good stay.

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear lynn B, Thank you for the review of our hotel. We are happy to hear that you were generally satisfied with your stay here with us. Your feedback on the mattress has been taken into account. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

Vadodara, Gujarat, India
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in this Hotel with Family for 3 nights from 26th July, Hotel location is good, right on the river front. Rooms are small, Hotel Lobby has no place to seat, either you can seat at restaurant or at your room. Morning Breakfast Restaurant is such a small, you need to stand in Queue to get a seat (mind well... More

Was this review helpful? Yes 3
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear hirenadhiya, Thank you for the review of our hotel. We are deeply sorry to hear that our service fell short of your expectations and are taking your feedback very seriously. We would like to invite you to write in to us at enquiry.gcw@millenniumhotels.com so that we can work together to restore your faith in us. More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here several times this year. Hotel is not near a metro station but it is in a nice setting on the river. Rooms are fine and some have great views. You can walk to Clarke Quay in 15 mins which has loads of restaurants and nightlife, there are also some nice places to eat near to the hotel on... More

Was this review helpful? Yes
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Ellieque, Thank you for taking the time in sharing your valued feedback on your recent stay with us and for your continued patronage. I am sorry to hear that our service provided was not up to standard at times, and would appreciate it kindly if you could email us at enquiry.gcw@millenniumhotels.com to let us know where we fell short.... More

Christchurch, New Zealand
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A repeat stay at Grand Copthorne assured us it is the right place to stay in central Singapore. With a water taxi right at the door, no need to endure the scorching heat to explore the sights along the river. Service and quality great, reception staff welcoming and ensured a quick check in and arrangements . while we were unable... More

Was this review helpful? Yes
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear MACS77B, Thank you for the valuable review of our hotel. We are always happy to see our valued guests coming back to stay with us, and are thrilled that you found our location very accessible for your needs. I thank you for your kind understanding that late check-outs are subject to availability. Your support is very much appreciated and... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family booked this hotel for our staycation. Check-in: The service at the reception was good and prompt. As part of my staycation package, we were given a pair of complimentary Golden Village movie vouchers and River Boat Ride along Singapore River. Room: The room was generally clean and neat when we entered the room. The view from my room... More

Was this review helpful? Yes 3
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Mr_ATan, Thank you for the detailed review of our hotel and we are happy that our staycation package alongside our amenities and service were to your liking. Your feedback lets us know what our valued guests look for when staying with us and we strive to continue providing a quality experience. I look forward to welcoming you back to... More

Perth, Australia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had two nights at the Grand Copthorne Waterfront Hotel in Singapore. it was a relaxing and lovely place with great staff and nice facilities. Unfortunately we are not sure if tipping is normal in Singapore. As we left the Hotel, we had used all our Singaporean money and so were unable to tip the worker who helped us put... More

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Annahoj2014, Thank you for the review of our hotel. It makes us happy to know that our service and facilities were to your satisfaction. Robertson Quay and the surrounding area around the hotel would have kept you entertained as there are many things to see and do, such as taking a river taxi cruise, dining by the riverside and... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 7 days whilst holidaying in Singapore. From check in to checkout, not a thing went wrong. The staff were very attentitive and accommodating and went out of their way to follow up with requests. I even returned to my room to find a birthday cake hd been delivered on my birthday, and I can... More

Was this review helpful? Yes 2
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Jean D, Thank you for the positive review of our hotel. We are pleased that you had a pleasant experience with us and your comfort and satisfaction is our priority. Your comments on the pricing in our F&B outlets have been noted. Your support is very much appreciated and the pleasure is ours to welcome you back to the... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check-in was rather slow, maybe due to weekend crowd? Disappointing part was that I had to wait for over 1.5hours for my room to be ready which in the end was not! The consolation for the long wait was we were upgraded to a room on the top level. When we were in the room, a guy claiming to be... More

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear LovelySunandBeach, Thank you for taking the time to provide a review of our hotel. Your feedback is very important to us as we are always looking for areas to improve on, and we are deeply sorry to hear that our service did not meet your expectations. We would like to invite you to write in to us at enquiry.gcw@millenniumhotels.com... More

Owners: What's your side of the story?
If you own or manage Grand Copthorne Waterfront Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Copthorne Waterfront Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Copthorne Waterfront Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Asiatravel.com Holdings, Orbitz, Travelocity, Hotels.com, Booking.com, Priceline, Cheap Tickets, Tingo, BookingOdigeoWL, Hotel.de, TripOnline SA, Otel and Venere so you can book your Grand Copthorne Waterfront Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore

372 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (332)
Viewed
View from room (57)
Viewed
Bathroom (26)
Viewed
Room/suite (66)
Viewed
Hotel & grounds (84)
Viewed
Pool/beach area (16)
Viewed
Dining (11)
Viewed
Other (72)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (5)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Singapore with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#27 Spa Hotel in Singapore #65 Romantic Hotel in Singapore #66 Luxury Hotel in Singapore #76 Business Hotel in Singapore #90 On the Beach Hotel in Singapore #90 Top resorts Hotel in Singapore
Hotel Class
Number of rooms
550

Questions & Answers

Questions? Get answers from Grand Copthorne Waterfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer