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All 290 Singapore hotels

Grand Copthorne Waterfront Hotel

4.0 of 5 Hotel   |   392 Havelock Road, Singapore 169663, Singapore
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Ranked #82 of 290 hotels in Singapore
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Alexandra S Frankfurt, Germany
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981 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (245)
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  • Dutch first
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English first
Istanbul, Turkey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

This is supposed to be a 5 star hotel but far from it. We booked a city / riverview room but got a dirty smelly and not at all a room w a view. The rooms are small, torn and smella horrible. The suer in bathroom didnt work. Internet extremely slow. Breakfast buffet was not refilled even when it was... More

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Frankfurt, Germany
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Central location, very friendly and helpful staff, outdoor pool, good gym, good selection breakfast. We travelled with 2 kids. Perfect location to do a Singapore river cruise, stops right outside the hotel.

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The bed sheets are dirty with hairs & stains on it. I came here just for a business trip for one night. So disappointed with this hotel. They did change the room for me but still the same with stains. I waited 30minutes for the first time I complaint. Now currently I'm in the another room that is still dirty... More

Was this review helpful? Yes 3
Robina
Contributor
14 reviews 14 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in this wonderful hotel for 3 nights prior to joining our cruise. There was nothing we could fault with this hotel. Great location, rooms large and spotless. Breakfast had plenty of selection for all tastes. We would definitely recommend this hotel and would stay here again.

Was this review helpful? Yes 2
Newcastle, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at GCW many times over the last 10-12 years. The facilities are excellent but the real stand out is the attitude and attentiveness of staff. I am always recognised and welcomed back by the door staff, concierge and reception. Over the last couple of years I have stayed in the club and the staff there have been... More

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am submitting this review rather late as we stayed in Sep 213....better late than never! My family of 2 adults and 2 kids (ages 5 and 7) stayed for 6 nights in a One Bedroom Suite on the Executive Club floor with a river view. Level 29. We booked a family getaway package that included a variety of extras... More

Was this review helpful? Yes 3
New Delhi, India
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The grand Copthrone is a good 5-star hotel, located on the Singapore river, a little off the main downtown area. The drive from the airport took under half an hour and the Great world city mall is a 10 minute walk away for all your basic shopping and food. Taxis are plentiful and you can get to most places easily.... More

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San Jose, California
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for during business trip to Singapore. Cannot say enough good things about it. Excellent staff, excellent room, comfortable beds, great location. I would definitely stay here again. Overall Singapore appears to have very high standards for hotels.

Was this review helpful? Yes 1
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear TravellerFromSanJose Thank you for your fabulous review of our hotel. We are delighted that you had a wonderful stay with us and were impressed with our room, staff, beds and location. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

Melbourne, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We too stayed here as a travel agency booking prequel to a cruise . Generally very happy with our room on 26th floor with great city views. However, access to City and areas like Marina Bay, are really a taxi ride away . But Singapore taxis are plentiful and inexpensive. Clarkes Quay a bit of a trek, especially in the... More

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Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear pomexpat Thank you for your review of our hotel. We are happy that you liked our room and were impressed with the city view. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

Jakarta
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked the hotel through travel agent. The company i work at has corporate rates. Below are the pro and cons: Pro: - hotel is next to the singapore river. You can easily walk along or take a stroll along the river heading to clarke quay - if you are after places to hang out or for drinks after work or... More

Was this review helpful? Yes 1
Marcom_Manager_GCW, Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear IAmGlow Thank you for your constructive feedback on our hotel. We are glad that you liked the location and the air conditioning. We have noted your comments on our room rates, the crowded lobby and distance to the MRT stations. We would like to invite you to write in to us at enquiry.gcw@millenniumhotels.com so we can work together to... More

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Additional Information about Grand Copthorne Waterfront Hotel

Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore
Grand Copthorne Waterfront
Address: 392 Havelock Road, Singapore 169663, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#61 Luxury Hotel in Singapore
#66 Business Hotel in Singapore
#82 Top resorts Hotel in Singapore
#82 Spa Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Copthorne Waterfront Hotel 4*
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