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All 292 Singapore hotels

Grand Copthorne Waterfront Hotel

4.0 of 5 Hotel   |   392 Havelock Road, Singapore 169663, Singapore
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Ranked #92 of 292 hotels in Singapore
A recent review
5 of 5 stars reviewed 6 days ago
classie s Boston, New York
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1,074 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (280)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Boston, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Super modern, great staff, great location, amazing outdoor terrace,The room and the terrace were excellent....and a hip bar to boot. No complaints here. A little on the pricey side, but what isn't in singapore

Was this review helpful? Yes
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear classie s, Thank you for the review of our hotel. We are glad to hear that your experience with us was up to your expectations. We have taken your comments on our pricing strategy into account, and we look forward to welcoming you back at the Grand Copthorne Waterfront Hotel. More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I booked this hotel from Orbitz.com at 11 AM and showed up around noon the same day. The receptionist checked her computer and said she could not find my reservation and refused to give us a room. When I requested a refund for my booking via Orbitz.com, the same Grand Copthorne hotel management said that I was a "NO SHOW"... More

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear AlgrinKursed, Thank you for taking the time to share your feedback with us. We sincerely apologise for the issues that you have faced with your reservation. We will liaise with Orbitz.com and help you to find out what went wrong during the booking process. Kindly email us at enquiry.gcw@millenniumhotels.com with details of your booking and we will look into... More

Subang Jaya, Malaysia
Top Contributor
67 reviews 67 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is chosen because it is nearest to my regional office. 2 days before I arrive at the hotel, I called to request for early check-in (I took an early flight to Spore). When I arrived at the hotel, I was greeted by 2 very friendly concierge staff (2 men). At the frontdesk, my request for early check-in is... More

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear ongjanice1, Thank you for the review of our hotel. We take all feedback very seriously and take into account your comments on the HoseReel room and the pillow cases. Please be assured that our guests’ comfort is our priority and we are constantly striving to improve. Your support is valued and we look forward to welcoming you back to... More

Indonesia
Top Contributor
77 reviews 77 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights and absolutely loved it. We'll come back again for sure. The location is quite good. It is very close to a mall and also a pub area (waterfront, mohammad sultan road), robertson quay, and many other places. They also have a free shuttle bus to Orchard Road and the Chinatown. The staff are FANTASTIC.... More

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Ed-Henry, Thank you for the review of our hotel. It is delightful to hear that our staff were polite and able to cater to your needs, and that you enjoyed many aspects of our service. We look forward to another opportunity to serve you at the Grand Copthorne Waterfront Hotel. More

Kamakura-shi, Kanagawa, Japan
2 reviews
4 of 5 stars Reviewed 1 week ago

Just completed a five day stay here at Grand Copthorne Hotel. It was a great experience. We stayed in a lovely room. . All the facilities, gym, and the swimming pool were maintained well and clean.Breakfast was a hit. And wonderful stuff. But the ones at the check in counter looked neutral. All main sightseeing spots within 20 minutes by... More

Was this review helpful? Yes
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear nil169, Thank you for sharing valued feedback on your recent stay at our hotel. We are happy to hear that your experience with us was a satisfying one. We try as much as possible to match our service and facilities to the expectations of our guests, and your feedback will go a long way in helping us achieve our... More

Coffs Harbour, Australia
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 3 days at the Grand Copthorne last week and had the best stay! This is a great hotel, right on the river with easy access to so many wonderful things to see via walking, water taxi or car. Thank you to Ryan for the wonderful service. This gentleman would be an asset to any hotel lucky enough to have... More

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear maggie_girl26, Thank you for sharing about your stay here with us at the Grand Copthorne Waterfront Hotel. It is through wonderful feedback from valued guests such as yourself that we feel the rewards of our concerted efforts, be it in the quality of our service, accommodation or food and beverage outlets. We have conveyed your thanks to Mr. Ryan.... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Service and location are the standouts for Grand Copthorne. We stayed in a club room on the 29th floor, all the club staff were fabulous from check in to even after we had checked out. The club lounge was quite nice, with pretty good selection of food for breakfast and evening, but afternoon tea was very limited. The staff,Hisham, minji,... More

Was this review helpful? Yes
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Meredith M, Thank you for the favourable review of our hotel. Your kind words for the Club Lounge staff are very much appreciated and they are just as happy to serve you. We are glad to hear that you were able to enjoy the facilities in and around our hotel, and your comments on the Club Room bathroom have... More

Lagos, Nigeria
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in the hotel for a training. The room was big enough and the bed was comfortable. The staff were very helpful and refunded me when there was a mix up and overpayment on my booking. They even helped me print my eticket and delivered it to my room. The breakfast buffet was alright, nothing too exciting. I really... More

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Tizee, Thank you for the review of our hotel. It is delightful to hear that our service staff were able to make your stay here with us as comfortable and smooth as possible. Your feedback on the breakfast buffet variety has been noted. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this hotel for a week's work conference. My experience was of a very large fairly up to date room with a good view, some of my colleagues complained of much smaller rooms. For a business traveler there were good ironing facilities, business facilities, a usable desk, reliable internet. The shower over bath isn't my favourite and the narrow... More

Was this review helpful? Yes
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Rod S, Thank you for the review of our hotel. It is a joy to know that our business facilities were adequate for your needs. Every guest is important to us and we have taken your feedback into account. We most definitely look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

Coffs Harbour, New South Wales, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in a lovely room on level 29 with views all the way to the flyer and Marina Bay. The room was beautiful and the bathroom lovely. Service was A1 . Ryan at the front desk is one of the best front office people you will meet anywhere in the world, just exceptional. Thanks Ryan The breakfast restaurant is... More

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear fishin2014, Thank you for the review of our hotel. It is heart-warming to hear about our staff providing exceptional service that makes our valued guests happy. Your appreciation to Mr. Ryan has been conveyed and he is just as happy to have served you. Your experience at the buffet breakfast has been noted and we are working towards a... More

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Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Copthorne Waterfront Hotel 4*
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#28 Spa Hotel in Singapore #66 Romantic Hotel in Singapore #68 Luxury Hotel in Singapore #76 Business Hotel in Singapore #92 Top resorts Hotel in Singapore #92 On the Beach Hotel in Singapore
Hotel Class
Number of rooms
550

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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