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All 293 Singapore hotels

Grand Copthorne Waterfront Hotel

4.0 of 5 Hotel   |   392 Havelock Road, Singapore 169663, Singapore
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Ranked #95 of 293 Hotels in Singapore
A recent review
3 of 5 stars reviewed yesterday
John L Pertj
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1,099 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pertj
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I booked a package deal for the Singapore Grand Prix, included hotel, flight and GP tickets for three nights, never ever again. Singapore Airlines cattle class, you get what you pay for so no problem with the flight. The Hotel was a bit of a shock as it was sold to us as being five star. now if you have... More

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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

We have stayed in this hotel several times as I am a M&C gold member. Last year during our visit for celebrating mine and my wife birthday, it was impressing that the service level was great and this was why we return this year. I am not aware they have remove complimentary late check out at 4pm for gold member... More

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Bangalore, India
Top Contributor
64 reviews 64 reviews
18 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for 3 nights here just before the F1 Grand Prix weekend. Prompt and smiling service, good selection of food for breakfast and lunch with a choice of Asian, Indian, Continental, Australian and American cuisine. Choice of in-room dining was good too. Rooms and toilets were clean and spacious but seemed jaded. The light switches were all far away from... More

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Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for a couple of days. Clark Quay is actually far from the hotel unlike advertised. Water front is quite nice and breakfast was good, but not much to like about. Quite overpriced compared to what the hotel offers. Stay only if you have no other options and are looking for a central location.

Was this review helpful? Yes 1
Gold Coast, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was in Singapore for the F1 Grand Prix and chose this hotel from the list of Qantas "Preferred Hotels" It also helped that I was getting 7 points per $. Being a "Bucket List" trip I booked a suite to make the experience memorable. Check In was excellent on Level 27. My room was on Level 30. Reasonable room... More

Was this review helpful? Yes 1
Newcastle, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent a week here on business and it is quite a reasonable hotel however the service is lacking in a few areas. An example, when we arrived the taxi driver removed our luggage from the taxi and the staff would have left it sitting in the driveway if we had not removed it. We were happy to check in with... More

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Perth, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very accommodating we arrived at 6.30 am & we got taken to a lounge area to wait for a room to be ready & at 9 am they up graded us to an executive room. They couldn't have been more helpful. Would highly recommend.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We've just returned from a multi trip holiday,staying at 6 different hotels. This was one of 3 five star hotels we stayed in and was, by far, the poorest standard. Each 4 star hotel beat this hands down. Decent location, but not central. Great view from higher level rooms. Rooms are a little tired and overall feel and smell is... More

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Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear Agnes B, Thank you for your feedback of our hotel. We regret to hear that your experience with us did not live up to your expectations. We are constantly looking at enhancing our service and facilities, therefore we would like to invite you to write in to us at enquiry.gcw@millenniumhotels.com so that we can work together to restore your... More

Cairns, Australia
Top Contributor
65 reviews 65 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Located at the top end of the Quays the Grand Copthorne is in a quieter residential location on the Quays. Concierge and reception extremely helpful . We arrived 2 am late flight and reception were efficient in check in and we we processed within minutes.Not to mention upgraded . Breakfast was not included in our booking but reception offer a... More

Was this review helpful? Yes 1
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear steve m, Thank you for taking the time to review our hotel. Our guests’ comfort is our priority and we are glad to hear that we have made your stay a pleasant one. We are delighted that you have taken the time to share your experience with your friends and we look forward to welcoming you back to the... More

Virginia Beach, Virginia
Top Contributor
90 reviews 90 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited here; by company choice, while returning from an overseas job. This was my second stay at this location. I had a wonderful stay. Very friendly and prompt service at the counter upon checking in and out. I really enjoyed the buffet. I was able to have both breakfast and dinner here; loved all the choices. I have always... More

Was this review helpful? Yes
Benedict_Ng, General Manager at Grand Copthorne Waterfront Hotel, responded to this review

Dear shellback98, Thank you for taking the time to share your experience with us and we are truly glad to have your endorsement of our service standard. It is indeed our pleasure to have you stay with us during your visit to Singapore. We look forward to welcoming you back to the Grand Copthorne Waterfront Hotel. More

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Additional Information about Grand Copthorne Waterfront Hotel

Address: 392 Havelock Road, Singapore 169663, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Copthorne Waterfront Hotel 4*
Number of rooms: 550
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Also Known As:
Hotel Grand Copthorne Waterfront
Grand Copthorne Waterfront Hotel Singapore

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