We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Merchant Court

4.0 of 5 20 Merchant Road, Singapore 058281, Singapore
Hotel deals
Hotel website
Offers & Announcements
Endless Weekends
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Swissotel Merchant Court
Professional photos View all
Browse nearby
Swissotel Merchant Court
Write a Review

2,561 reviews from our community

Traveler rating
    966
    1,088
    350
    118
    39
See reviews for
515
999
181
470
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (388)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (2561)
  • Mar-May only
    (629)
  • Jun-Aug only
    (728)
  • Sep-Nov only
    (694)
  • Dec-Feb only
    (510)
All months
There are newer reviews for Swissotel Merchant Court
See the most recent reviews
Lugano, Switzerland
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 29, 2010

This review is based on wheelchair accessibility only (rating included). LOCATION Very good. Near Marchant Court. All sidewalks in Singapore have ramps. COMMON AREAS All areas are accessible. ROOM (handicap room no. 744) This room is equipped with bathtub and shower (unaccessible). No grab bars for the WC. Basically, a regular room with a (useless) grab bar for the bathtub.... More

Was this review helpful? Yes
NORWICH, NORFOLK
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 28, 2010

Arrived at SM Hotel on Thusday 20th May 1pm. At check in we were told that our room was not ready and would have to wait another 2 hours!!!! Not best pleaseed when they were eager to inform me of my check out time for the Saturday 22nd May. Never ever had this problem with any other hotel in Asia.... More

Was this review helpful? Yes 1
Portland, OR
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 24, 2010

We arrived very very early in the morning in Singapore--1am. The Merchant Court had been booked before we left the US as our hotel. I am actually just waking up there this morning as I type. I had thought this was a 4-5 star hotel in which case either I am unclear about what constitutes such a rating, or things... More

Was this review helpful? Yes
Western Australia
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 24, 2010

We stayed for five nights, arriving after a night flight. We were able to get straight into our room, which was bliss after little sleep. Two adults and one child shared a room (one grade up from the Classic), which contained two double beds and sitting furniture, ample room for three people. The room and the bathroom were neat and... More

Was this review helpful? Yes 1
Perth WA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2010

This hotel is directly across from Clarke Quay which is great for nightlife & close to Robertson Quay too!! Also across from a shopping mall & near the Clarke Quay MRT station. It was a beautiful hotel with nice tidy rooms. We had a comfortable stay & would return.

Was this review helpful? Yes
Key West, Florida
Top Contributor
72 reviews 72 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 22, 2010

This Hotel cannot be at faulth for catering to the business community....but as a leisure travelorer maybe another place would suit your needs. The internet is soooooo expensive, I just do not get it... US it would be over $20 a day for wirless.... We met a man at the lobby bar and he said that companies do not have... More

Was this review helpful? Yes
Cape Town
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 20, 2010

Location is brilliant, most of places are just a stroll away... China town, Little India etc.. Reception staff is very accommodating, Hotel lounge and lobby is somehow depressing, looks old and tatty, Pool looks nice but had no time to use it. Rooms & bathroom are ok ,but my wife found short black hairs on the Bathroom floor.... Broadband was... More

Was this review helpful? Yes
Perth
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 18, 2010

This hotel is without fault. From the lovely rooms, breakfast, lunch and dinner, we could not fault this great hotel in any way. Always made you feel welcome and nothing was to much trouble for them. It is very convenient to Clark Key, shopping and the MRT. Do yourself a favour you won't be disappointed... 5 Star.. Cheryl & Vic... More

Was this review helpful? Yes 3
Asia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 13, 2010

This hotel is fine. It's in a very good location especially for night life and restaurants. The service is average to good, but friendly. I think in typical Singapore style they are not flexible but have a pleasant smile. The rooms are OK. Beds are comfortable. It's technically 5 Star but I would rate it 4 Star. However the hotel... More

Was this review helpful? Yes
Hong Kong
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 13, 2010

Swissotels seem to be every major city in the world, but I never had the inclination to stay in any of them given the array of other choices. Finally had the chance to stay in one given I was going to stay 7 days and didn't want to be in some small business hotel. There are actually two Swissotels in... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Swissotel Merchant Court? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Clarke Quay(151)
  • Pool area(32)
  • Very nice(22)
  • Great location(19)
  • Mrt station(18)
  • Buffet breakfast(10)
  • China town(9)
  • Friendly and helpful(6)
  • Hotel staff(6)
  • Very good(4)

Additional Information about Swissotel Merchant Court

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court 4*
Number of rooms: 476
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Hotels.com, Expedia, Splendia, Cheap Tickets, Agoda, Priceline, Booking.com, TripOnline SA and Tingo so you can book your Swissotel Merchant Court reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

765 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (747)
Viewed
Room/suite (225)
Viewed
Bathroom (59)
Viewed
Dining (20)
Viewed
View from room (38)
Viewed
Hotel & grounds (118)
Viewed
Pool/beach area (75)
Viewed
Family/play areas (5)
Viewed
Other (207)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay