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Swissotel Merchant Court

4.0 of 5 20 Merchant Road, Singapore 058281, Singapore
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Swissotel Merchant Court
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Swissotel Merchant Court
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2,750 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (424)
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There are newer reviews for Swissotel Merchant Court
See the most recent reviews
Canberra, Australia
2 reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 27, 2011

Just came back from holiday in Singapore. Swissotel Merchant Court was well presented, staff very friendly and helpful and restaurants offered a wide range of meals. Found the prices of the meals and the drinks to be reasonable. Room was spacious and very clean. Located in handy position to river, train and buses, very easy to get any form of... More 

Was this review helpful? Yes 3
Top Contributor
109 reviews 109 reviews
42 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed June 19, 2011

Despite booking and paying in advance to get the best rate, on late check-in I was told there were no rooms on the Club Level Executive floors, where I had asked to be put (I find this hard to believe with three large floors dedicated to the Executive Club?). I was given a large modern corner room on the 5th... More 

Was this review helpful? Yes 3
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 19, 2011

I found it hard to choose a hotel in Singapore because they are so expensive. We chose Swissotel Merchant Court because of the good reviews and the excellent location. I'd also been at another Swissotel (in Amsterdam) and was impressed with the quality there. This one does indeed have a terrific location. Clarke Quay is great for walking around at... More 

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 19, 2011

We spent a week at the hotel staying in a classic room. Check-in was fast and the person we dealt with was very pleasant. We went up to our room and by the time we had opened the door and put our hand luggage down the porter was at the door with our cases. As some others have stated the... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 17, 2011

The location of the hotel is great...just walking distance from Clark Quay. The hotel is big...but the rooms are relatively small. They however, did not give any toileteries in my category of room, which i was not too happy about, given that the rate was pretty steep. The hotel is clean, simple and good. But not great!

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12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2011

This hotel was so close to everything you could want. Clarke Quay has a huge selection of riverside eating places, but dont discount some of the ones inside some of the shopping centres. 15 minute walk to Bugis St, and $5 SGD by taxi to Orchard road. We found the "Hippo" hop on, hop off bus stops nearby, and a... More 

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed June 15, 2011

Hotel is fine, rooms small but clean. Large hotel that feels a bit souless and the bar area isn't nice. Not somewhere that persuades you to linger. Location good for Clarke quay though and fine for a night or two.

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Leeds, UK
Top Contributor
50 reviews 50 reviews
47 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed June 14, 2011

This is now my third stay at the Swissotel Merchant Court, in a Classic room booked via a third party site, Hoteltravel.com. We booked a double room, but upon check in they had none available so we were given a twin room instead. The twin room was huge, about twice the size of the normal double classic rooms. It needed... More 

Was this review helpful? Yes 3
Brisbane, Australia
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 14, 2011

Booked this hotel online as it was one we had always wanted to try in Singapore. Only had a 2 night stay so selected the 'Classic Room' at overA$200 p/night as the image looked great in the Agoda site and others. Checked in to find that they could only provide a twin bedded room and no other was available. Room... More 

Was this review helpful? Yes 3
Western Australia
Top Contributor
67 reviews 67 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 13, 2011

We loved our stay here, the location very really convenient, close to China town, Clarke Quay etc. We were checked in quickly and since they didn't have our preferred room type available, they moved us to another room after our first night. Unfortunately the shower over bath leaked onto the floor, but we soon learned how to best use the... More 

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Hotel Summarization (Beta)

What travelers say

  • Clarke Quay(151)
  • Pool area(32)
  • Very nice(22)
  • Great location(19)
  • Mrt station(18)
  • Buffet breakfast(10)
  • China town(9)
  • Hotel staff(6)
  • Friendly and helpful(6)
  • Classic room(4)

Additional Information about Swissotel Merchant Court

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court 4*
Number of rooms: 476
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#22 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#42 Luxury Hotel in Singapore
#44 Business Hotel in Singapore

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Room/suite (259)
Bathroom (70)
Hotel & grounds (132)
Pool/beach area (82)
Dining (25)
Family/play areas (6)
Other (186)

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Hotel & grounds (4)
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Staying in The Quays

Neighborhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.