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Swissotel Merchant Court

4.0 of 5 20 Merchant Road, Singapore 058281, Singapore
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Swissotel Merchant Court
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Swissotel Merchant Court
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2,568 reviews from our community

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    350
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Swissotel Merchant Court
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Sargans
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed July 1, 2010

Due to a communications conference all my "usual" hotels had been fully booked or extremly expensive. The Swissotel still offered a resonable price, and I'm glad I tried it. I liked the location on the river with all the restaurants around. As an avid jogger I enjoyed also the riverbanks in the morning for my exercise.

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Canberra, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2010

We stayed in one of the business advantage rooms and found it to be clean and comfortable. Unfortunately we lucked out on a view out our window. At a guess I'd say maybe 30% of rooms might have the less desirable views of the building next door. But unless you're going to sit in your room all day staring out... More

Was this review helpful? Yes 1
Delhi
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 23, 2010

Hi, It was my second visit to singapore in a year. we were a group of 5 travelling for work. The grandeur , location of the hotel was cool. It was strategically placed at Clarke Quay (one of the most visited places by expats & alike for river side resturants, exotic clubs and not to forget the beautiful bonga boat... More

Was this review helpful? Yes 2
Jakarta
Top Contributor
79 reviews 79 reviews
43 hotel reviews
4,474 helpful votes 4,474 helpful votes
5 of 5 stars Reviewed June 10, 2010

Hi, everyone, Have stayed at the Swissotel MC on 2 previous occasions, but was awfully worried about my booking as ALL previous reviews on TA are exceptionally unflattering ( to say the least). To be brief - all my worries were in vain, Swissotel MC greeted me with its usual class of impeccable service, nice rooms and perfectly trained staff.... More

Was this review helpful? Yes 92
Sydney, Australia
Top Contributor
73 reviews 73 reviews
58 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 2, 2010

We stayed at the Merchang Court Hotel for 2 nights as we were visiting friend's in Singapore. It's in a perfect location- it is located very centrally and overlooking Clack Quay's great bars and restaurants. There's tonnes of bars and restaurants so one will definitely take tour fancy and with the hotel food and drink being very overpriced I would... More

Was this review helpful? Yes 2
swissotelchialin, Manager at Swissotel Merchant Court, responded to this review

Dear Misslcp I would like to sincerely thank you for taking the time to write a review for our hotel. It is only with feedback like yours that help us truly understand the needs of our guests. We are glad to know that our Team Member are friendly and helped you with your late check-out. We are sorry for the... More

Anglesey Wales
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 1, 2010

Have stayed at the Swissotel on 2 previous occasions , we were dissapointed this time ,our room was not ready on our arrival which was 2p.m , we went for a walk came back within the hour, went to our room , the carpet was disguisting it had big black stains on it , i complained we were moved to... More

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swissotelchialin, Manager at Swissotel Merchant Court, responded to this review

Dear Hel53 Greetings from Swissotel Merchant Court Singapore Thank you for taking the time to write a review for your stay with us. I am sorry to learn that we did not meet your expectation. Please accept our sincere apologies for your disappointments, especially over the room condition and noise pollution from Clark Quay. Rest assured that this has been... More

Lugano, Switzerland
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 29, 2010

This review is based on wheelchair accessibility only (rating included). LOCATION Very good. Near Marchant Court. All sidewalks in Singapore have ramps. COMMON AREAS All areas are accessible. ROOM (handicap room no. 744) This room is equipped with bathtub and shower (unaccessible). No grab bars for the WC. Basically, a regular room with a (useless) grab bar for the bathtub.... More

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NORWICH, NORFOLK
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 28, 2010

Arrived at SM Hotel on Thusday 20th May 1pm. At check in we were told that our room was not ready and would have to wait another 2 hours!!!! Not best pleaseed when they were eager to inform me of my check out time for the Saturday 22nd May. Never ever had this problem with any other hotel in Asia.... More

Was this review helpful? Yes 1
Portland, OR
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 24, 2010

We arrived very very early in the morning in Singapore--1am. The Merchant Court had been booked before we left the US as our hotel. I am actually just waking up there this morning as I type. I had thought this was a 4-5 star hotel in which case either I am unclear about what constitutes such a rating, or things... More

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Western Australia
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 24, 2010

We stayed for five nights, arriving after a night flight. We were able to get straight into our room, which was bliss after little sleep. Two adults and one child shared a room (one grade up from the Classic), which contained two double beds and sitting furniture, ample room for three people. The room and the bathroom were neat and... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Clarke Quay(151)
  • Pool area(32)
  • Very nice(22)
  • Great location(19)
  • Mrt station(18)
  • Buffet breakfast(10)
  • China town(9)
  • Friendly and helpful(6)
  • Hotel staff(6)
  • Very good(4)

Additional Information about Swissotel Merchant Court

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court 4*
Number of rooms: 476
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

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