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All 292 Singapore hotels

Swissotel Merchant Court

4.0 of 5 Hotel   |   20 Merchant Road, Singapore 058281, Singapore
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82%
Ranked #45 of 292 hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 20, 2010
samuelle63 Perth, Australia
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2,379 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (363)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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There are newer reviews for Swissotel Merchant Court
See the most recent reviews
Perth, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 20, 2010

My husband and I stayed for 3 nights at the beginning of November. It was the first time we stayed in Clarkes's Quay area while in Singapore. We enjoyed the hotel. Very clean; great location for restaurants and a few minutes walk to train station. The room itself was good. Not very big but that is Singapore. The only thing... More

Calcutta
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2010

Stayed in the executive floor, very good service, excellent breakfast, right next to Clark Quay and excellent swimming pool area. Only problem was that sometimes the taxi might not know exactly where the hotel is. Excellent MRT connectivity and no problem getting taxis either.

London
Contributor
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 20, 2010

My room was on floor 8, overlooking the hotel pool and facing Clarke Quay, the very popular central Singapore restaurant and nightlife area. The room itself was fine. But the noise from a nearby night-club goes on until 4am--5am -- and its more than loud enough to hear through the closed bedroom windows. Not the hotel's fault, maybe. However, the... More

Shanghai
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 18, 2010

Swissotel this is a waste of MY PRECIOUS time. You have already wasted too much of it and too much of my cash BUT i must warn others of the Swissotel Merchant Court. I do not know what SWISSOTEL stands for but it may be appropriate for the Hotel to be called SWISS LEMON. We spent 3 nights at Swissotel... More

swissotelchialin, Manager at Swissotel Merchant Court, responded to this review

Dear GeorgeSH888 Thank you for your valuable feedback. I would like to apologise for the incidents that you had experienced in our hotel. Our General Manager, Mr. Rainer Tenius, had wanted to address your concerns earlier upon receipt of your online feedback. However, we did not hear from you. I would like to reinforce that providing guests with great comfort... More

Sydney, Australia
Top Contributor
75 reviews 75 reviews
56 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 16, 2010

I have stayed at this hotel many times. It is one of the hotels which are contracted by my employer. As my employer contracts 5 hotels in Singapore, this one is #3 out of my top 5. The location is unbeatable, its a bridge away from Singapore's prime entertainment centre Clark Quay. The hotel itself is a nice building from... More

Melbourne
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 14, 2010

This was our first holiday in Singapore. Choosing which hotel to stay in was difficult, so many choices & locations. Eventually my partner chose Swissotel Merchant Court, mainly due to it's location, situated on the river & within 30 minutes walking distance to Orchard Road shops. If not in the walking mood then the rail is 5 minutes away. We... More

Marne-la-Vallee, France
Top Contributor
54 reviews 54 reviews
47 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 13, 2010

On my way TO Malaysia (my main destination of this trip) I stayed at THE STAMFORD (see also my other review for this hotel), and on my way BACK I stayed at this hotel: what a difference. This one is much smaller, more `cozy` , has a great land-scaped pool, a small (but very friendly ) lounge (The Stamford has... More

Perth
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 10, 2010

After a hiccup with the room we were assigned, Swissotel Merchant did all they could to make our stay wonderful. The staff are very friendly, the hotel perfect for families as the kids would LOVE the pool and waterslide also great for couples. Great location for nightlife and restaurants. MRT on the doorstep. On the first day I was contemplating... More

Neusiedl am See, Austria
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 9, 2010

It was only a short stop on our honeymoon in Singapore, but one is sure: it is worth to spend some nights in this hotel. The location is perfect (near to china town, in opposite of Clarke Quay), the pool on the 2nd floor has got a beautiful look, our room on the 12th floor was olso OK. The restaurant... More

Malaga
Top Contributor
55 reviews 55 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 8, 2010

Delighted at the location of this hotel. The staff were attentive and helpful. Tooms smaller than I expected but well appointed and well kept. The down side was the cost of the Internet. It was outrageous. £8+ per hour was silly money especially as it took minutes to set up and they closed early prior to 60 minutes. Other than... More

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Hotel Summarization (Beta)

What travelers say

  • Clarke Quay(151)
  • Pool area(32)
  • Very nice(22)
  • Great location(19)
  • Mrt station(18)
  • Buffet breakfast(10)
  • China town(9)
  • Friendly and helpful(6)
  • Hotel staff(6)
  • Very good(4)

Additional Information about Swissotel Merchant Court

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court 4*
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#19 Spa Hotel in Singapore #30 Family Hotel in Singapore #31 Business Hotel in Singapore #34 Romantic Hotel in Singapore #41 Luxury Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Swissôtel Merchant Court is situated right in the heart of the city centre, by the banks of the Singapore River and close to Clarke Quay and Chinatown, offering exciting dining and entertainment facilities. The hotel is beside the Clarke Quay MRT (subway). Facilities include a choice of 2 restaurants, 2 bars, the Amrita Spa & Wellness, a resort style swimming pool and 24-hour fitness centre. ... more   less 
Number of rooms
476

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