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All 292 Singapore hotels

Swissotel Merchant Court

4.0 of 5 Hotel   |   20 Merchant Road, Singapore 058281, Singapore
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82%
Ranked #45 of 292 hotels in Singapore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Vallla Catania, Italy
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2,376 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (362)
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English first
Catania, Italy
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very imoressive location, right on the singapore river, in the heart of the quay which is great at night with a massive choice of restaurants. Very elegant with its colonial style, and breakfast was superlative! The cruises live right opposite the hotel and it's not far from chinatown and the city center, although there is a metro stop that seems... More

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Malden, NL
Top Contributor
258 reviews 258 reviews
220 hotel reviews
320 helpful votes 320 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here two times within a period of 14 days. Alltogether we were here 6 nights. Both times we booked a room at the executive floor (floor 11 and 12). At check-in the staff at the reception desk was extremely helpful in finding a good room for us. The room was not yet ready but one of the bell... More

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Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

My first time in this hotel... the use of Nyonya theme is interesting... I like the colour scheme used, which is soothing. Best of all, the bed was great! It was very quiet too in the room. Although I did not have a chance to explore the surrounding much, it is in the perfect location if you want to explore... More

Review collected in partnership with Swissotel Hotels & Resorts

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melbourne
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the swissotel merchant court. Its location is convenient to all major tourist attractions and shopping. The rooms are modern, well presented and a good size. It stands out above other hotels because of its outstanding service and commitment to servicing the customer's needs. For example I left my camera in the room prior to heading to... More

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Sydney
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Decided on Swissotel for a business stopover in Singapore as the rate was good and the location close to the CBD is excellent. The hotel feels nice and reasonably new, great service from reception and decent rooms. Nothing super fantastic about it but at the rates you can get it's much better than many of the "cheaper" hotels around Singapore!!

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Hamburg, Germany
Top Contributor
122 reviews 122 reviews
69 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The rooms are nice and the beds are quite comfortable. Unfortunately the reception is staff is quite arrogant as they ignored all our preferences and gave us exactly the opposite. Therefore I would choose a different hotel next time.

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Roma, Italia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked from Booking.com we had a good price for a central hotel in Singapore. But they say they do not have the room we have booked and suggest an 'convenient' upgrading: higher floor, better room, breakfast included and so on. One fourth of the price higher. Resist! Insist! Complain! So you can have your room at the price you have... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

All the basic things were done perfectly and there was a clear effort to provide a superior service. Hard to beat the location for restaurants and nightlife. Rooms are average size but high quality furnishings/ bedding. Could not fault this place.

Review collected in partnership with Swissotel Hotels & Resorts

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SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear Ben M, Thank you for your kind review on your stay with us. I am glad to learn that you had an excellent stay with us and that my team and I hope to welcome you again in the not too distant future. Warm regards, Rainer Tenius General Manager More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just arrived back home in the Uk after 5 fantastic nights at this hotel. The central location on Clarke Quay is perfect. The MRT is round the side of the hotel. The rooms are comfortable and of good size. The pool area is lovely, perfect for unwinding after a day sight seeing. Staff are incredibly helpful and polite, especially the... More

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SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear Wickchick_11, Thank you for your kind compliments. I am happy to hear that you and your family had a pleasant stay with us and particularly enjoyed the convenience of our hotel’s location and had taken delight in unwinding at our outdoor Swimming Pool after a day of sightseeing. My team and I look forward to welcoming you back again... More

Macau
1 review
5 of 5 stars Reviewed 5 days ago NEW

Certainly a nice and quiet hotel (with fair room rates); well-situated near to major MRT stations. The hotel team members are professional, polite and helpful. The breakfast is also good with many a choice of food.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear Si Man T, Thank you for your kind compliments. I am delighted to hear that you had a delightful stay with us and have enjoyed the convenience of our location, breakfast selection, as well as our Swiss Hospitality. My team and I look forward to welcoming you back again at Swissôtel Merchant Court in the near future. Warm regards,... More

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Hotel Summarization (Beta)

What travelers say

  • Clarke Quay(151)
  • Pool area(32)
  • Very nice(22)
  • Great location(19)
  • Mrt station(18)
  • Buffet breakfast(10)
  • China town(9)
  • Friendly and helpful(6)
  • Hotel staff(6)
  • Very good(4)

Additional Information about Swissotel Merchant Court

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court 4*
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

716 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#19 Spa Hotel in Singapore #30 Family Hotel in Singapore #31 Business Hotel in Singapore #33 Romantic Hotel in Singapore #41 Luxury Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Swissôtel Merchant Court is situated right in the heart of the city centre, by the banks of the Singapore River and close to Clarke Quay and Chinatown, offering exciting dining and entertainment facilities. The hotel is beside the Clarke Quay MRT (subway). Facilities include a choice of 2 restaurants, 2 bars, the Amrita Spa & Wellness, a resort style swimming pool and 24-hour fitness centre. ... more   less 
Number of rooms
476

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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