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Swissotel Merchant Court

4.0 of 5 20 Merchant Road, Singapore 058281, Singapore
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Certificate of Excellence 2014
Swissotel Merchant Court
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Swissotel Merchant Court
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2,750 reviews from our community

Traveler rating
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    1,174
    378
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (424)
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Brisbane, Australia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we stayed on a stopover in December. Booked in to a Club room which overlooked Clark Quay. room was comfortable and amenities good. Location is very good just a short walk to Chinatown in one direction or a short walk to Clark Quay the other. Restaurants and bars in both directions abound to suit any taste. Club room is OK... More 

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Sheffield, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is not quite as modern as is made out on the website. We upgraded to a 'new' room but there were marks in the bath, and the tiling was very badly grouted. We were told the extras cost would ensure a view form the room but in fact we just faced a shabby building next door! In fairness... More 

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SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear AwayfromParadise, Thank you for sharing your review with us. I would like to extend my profound apologies for the shortfall caused by the highlighted areas which resulted in your disappointment. Your feedback is important to us and will allow us to closely monitor our offerings and put in place the necessary efforts to improve and meet the expectations of... More 

1 review
3 of 5 stars Reviewed 5 days ago NEW

not so bad.but bath room is slightly need to renovate.if the room face to the river,my impression is better.small noise from outside sometimes irritated me a little,depends on the floor.totally not bad.

Review collected in partnership with Swissotel Hotels & Resorts

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SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear 鏑木 虎, Thank you for the kind commendations on your recent stay with us. I am happy to note that you had a comfortable stay and my team and I look forward to having you with us again on your next trip to Singapore. Warm regards, Rainer Tenius General Manager More 

Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Although getting older now this hotel still has it. Great location, so much night life around there. The rooms were great, beds lovely, the breakfast was the standard asian approach the buffet (great egg station btw). The service was also very good so overall we were very happy with our stay there. Only mini downer was the doors are too... More 

Was this review helpful? Yes 1
SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear Michelle L, Thank you for your kind review. I am pleased to hear that you and your family were happy with your stay with us, especially your generous commendation of our location, room comfort, and service rendered by our team members. My team and I look forward to welcoming you again in the not too distant future. Warm regards,... More 

Singapore
1 review
5 of 5 stars Reviewed 6 days ago NEW

The suite is not only spacious, but boasts of an excellent view of the Singapore river. Service was good from the front desk to the porters. Food served by the chefs of the hotel was also of high quality. Throughly enjoyed my stay.

Review collected in partnership with Swissotel Hotels & Resorts

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SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear tzhenwei, Thank you for your kind commendation and for awarding your stay with us a perfect rating. I am delighted to hear that your stay was thoroughly enjoyable and that you and your partner were pleased with the view from the suite and the level of comfort, as well as our service standards and food quality. My team and... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

Great location. You couldn't ask for better. Close to Clarke Quay and MRT station. The staff and friendly and always willing to help with tourist advice. Bathroom needs reno, but they are doing work on rooms. Close to China town too for a change in culture. Highly recommend this hotel.

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SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear Colin H, Thank you for your kind review and for highly recommending us. I am happy to hear that you and your partner had an enjoyable stay with us and your compliments on our location and the friendliness of our team members are indeed a pleasure to note. My team and I look forward to welcoming you again at... More 

London
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A really nice hotel with helpful and pleasant staff. It is ideally located for Clarkes Quay and the restaurants there. The hotel restaurant is excellent and many people eat there who are not staying which says a lot for the quality of the cuisine.

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SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear dernig, Thank you for choosing to stay with us at Swissôtel Merchant Court and for giving us a perfect rating. Your generous praises of our Swiss hospitality, location, and the excellent cuisine served at our restaurant is much appreciated and will continuously serve as a motivation for us to maintain the highest level of standards always. My team and... More 

Roma
1 review
4 of 5 stars Reviewed 1 week ago NEW

Nice environment, pretty traditional hotel style, good service, very comfortable location. Very good breakfast service and quality with large selection of every style of food. Recommended for a short stay in Singapore.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear Stefanot833, Thank you for your kind review. I am glad that you enjoyed your stay with us, particularly, our hotel setting, location, and breakfast offering. Your recommendation of us is truly appreciated and my team and I look forward to welcoming you again on your next trip to Singapore. Warm regards, Rainer Tenius General Manager More 

Yokohama, Japan
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed our 5 night stay during the New Year's holiday. It was my husband, 8 year old daughter, and myself. We shared a king bed, it was doable even with the bed hogging 8 year old! The hotel was convenient and clean and pool was wonderful. Our 8 year old went swimming every morning and hung out with kids... More 

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SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear KMKelly68, Thank you for kind compliments. I am truly warmed by your generous praises of our hotel’s offerings in particular, the comfort of our room, facilities, and location. It adds an additional smile to know that your daughter had great fun playing with the other kids at the Swimming Pool and that you and your family caught view of... More 

Brussels, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff at this hotel really do care about your stay, they even remembered our name each time they seen us. I wouldn't hesitate to book this accommodation again. Rooms immaculately clean, luxurious bathrooms. Breakfasts pricey, but very fresh ingredients.

Was this review helpful? Yes 1
SingaporeMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear Maximilian G, Thank you for your kind compliments. I am delighted to note of your praises of our Swiss hospitality as well as the comfort of our room and bathroom, and Breakfast offering. It is truly heartwarming to read that your stay was perfect and that you will not hesitate to stay with us again. My team and I... More 

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Hotel Summarization (Beta)

What travelers say

  • Clarke Quay(151)
  • Pool area(32)
  • Very nice(22)
  • Great location(19)
  • Mrt station(18)
  • Buffet breakfast(10)
  • China town(9)
  • Hotel staff(6)
  • Friendly and helpful(6)
  • Classic room(4)

Additional Information about Swissotel Merchant Court

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court 4*
Number of rooms: 476
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore
Hotel Style:
#22 Spa Hotel in Singapore
#36 Romantic Hotel in Singapore
#37 Family Hotel in Singapore
#42 Luxury Hotel in Singapore
#44 Business Hotel in Singapore

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Staying in The Quays

Neighborhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.