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Swissotel Merchant Court

#58 of 301 Hotels in Singapore
Certificate of Excellence
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20 Merchant Road, Singapore 058281, Singapore
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1 room 1 guest
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3,222 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (509)
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Zurich, Switzerland
Level Contributor
15 reviews
8 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Very well located Hotel, friendly and efficient staff. At the time of visit, remodeling took place which led to some detours, but no noise. Rooms are clean, large and well equipped. Breakfast variety is average, but food quality is good.

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Luxembourg City, Luxembourg
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

On a business trip to Sinapore I stayed for one week at this hotel and I really cannot find any point to complain about;) The hotel's location is really convenient, just at the Clarke Bay, with shops and restaurants as well as a big metro station. A few steps away from Chinatown and within the walking distance to Marina Bay.... More 

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Maylands
1 review
5 of 5 stars Reviewed 3 days ago NEW

A stopover on our way back to Australia from Europe was so pleasurable we intend to return and stay at the Swissotel Merchant Court for a longer stay in the not too distant future. The staff were all very friendly and helpful, they made our stay a most memorable experience..

Review collected in partnership with Swissotel Hotels & Resorts

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Brisbane, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After reading some negative comments below I would like to mention that I think anyone would be able to appreciate how difficult it is to operate a hotel n renovate at the same time. Swissotel is doing it's best to advise people at time of booking, checkin n via email so this should not surprise anyone. Having said that we... More 

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SwissotelMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear AnnMerie T, Thank you for taking time to share your review with us. It is very heartwarming to hear that you had an enjoyable experience with us and we truly thank you for your kind patience and understanding while our hotel is undergoing refurbishment. At the same time, I am pleased to hear that you found our location well... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I like the location (near MRT, besides a mall, lots of dining choices nearby, plenty of taxis). Breakfast is very nice (lots of choices). Rooms are ok. Internet is fast. But the best experience is the caring hotel staff!

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear Joey L, Thank you for taking time to share your review with us. It is a delight to hear that you found our hotel's location well suited to your travel needs, and that you enjoyed our breakfast offerings, overall room comfort, internet access and the service rendered by our team. We truly appreciate your support and look forward to... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed recently at the Swissotel Merchant Court on our return from a recent holiday in the UK. We were a bit concerned about renovations taking place on the ground floor level, but we were moved after one night to Level 12 of the hotel which meant minimal nuisance. Perfectly located next to some of the more vibrant areas of... More 

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SwissotelMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear Andrew W, Thank you for choosing Swissôtel Merchant Court as the preferred hotel for your recent visit to Singapore. It is heartwarming to hear that our team members assisted in creating a wonderful and memorable experience for you and your family. At the same time, I am pleased to hear that your children enjoyed our resort-style pool with the... More 

Hong Kong
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great stay and very impressive services. Convenient location, just across the street is the MRT station (Clarke Quay). Swimming pool is great for young kids, with water slide. The only down side is shower facility that both water temperature and strength of water is not up to standard.

Review collected in partnership with Swissotel Hotels & Resorts

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SwissotelMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear 294sandy, Thank you for taking time to share your review with us and for awarding us with a perfect rating. It is a delight to hear that our team assisted in creating an enjoyable experience for you, and that particularly enjoyed the convenience of our location as well as the resort-style pool for your children. At the same time,... More 

London, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for three night prior to starting a cruise to Dubai. This was our first time in Singapore and we wanted to be fairly central and well positioned to use the metro to see the city. With the aid of TA we chose this hotel. We had an executive room which gave us access to a... More 

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SwissotelMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear DaveH53, Thank you for sharing your review and for awarding us with a perfect rating. I am warmed to hear that you liked the view of Singapore River from your room, the Food and Beverage offerings in our Swiss Executive Club Lounge, location of our hotel and our Swiss hospitality rendered by our team members. It is a delight... More 

Perth
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Our second stay in three months, we were once again hugely impressed by everyone we encountered at the Swissotel, most especially by Jonelyn and all the team in the Executive Lounge, and also Molly in the Ellenborough breakfast café, all of whom went out of their way to make us feel welcome - the hotel almost feels like home, and... More 

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SwissotelMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear travelaboutbear, Thank you for your continuous support and for awarding us with a perfect rating. It is very heartwarming to hear that our team members exceeded your expectations and provided a memorable and enjoyable experience for you and your family, especially our Swiss Executive Club Lounge team and Molly from our Ellenborough Market Café. We truly appreciate your feedback... More 

Blackwood
2 reviews
5 of 5 stars Reviewed 1 week ago

The Swissotel Merchant Court is a superb hotel, where staff treat you as an individual and as a friend, from the moment you arrive from the airport to the moment they wish you farewell to the airport.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
SwissotelMerchantCT, General Manager at Swissotel Merchant Court, responded to this review

Dear L3191BSmichaelb, Thank you for taking time to share your review with us and for awarding us with a perfect rating. It is a great delight to hear that you enjoyed the warmth of our Swiss hospitality and it is always our pleasure to assist our guests in creating a memorable experience. Your feedback is much appreciated and my team... More 

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Staying in The Quays

Neighborhood Profile
The Quays
From Marina Bay, a walk along Singapore River will take you through the three Quays of the city, each offering a very different atmosphere. Boat Quay features historical sites and a buzzing riverfront vibe. Clarke Quay caters to the party crowd, while Robertson Quay appeals to the leisurely wanderer. Weekends at Robertson Quay and Martin Road also give a peek into the lives of expats in Singapore, as the riverfront teems with joggers, dog walkers, and those getting their caffeine fix over brunch or enjoying a burger and a beer. No matter what you’re up for, the three Quays have something to keep you happy, day or night.
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