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All 290 Singapore hotels

Swissotel Merchant Court

4.0 of 5 Hotel   |   20 Merchant Road, Singapore 058281, Singapore
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Ranked #40 of 290 hotels in Singapore
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Kelvin L Singapore
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2,153 people have reviewed this hotel

Traveler rating
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    912
    297
    95
    33
See reviews for
395
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388
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

I especially note the value of the hotel in customer service and am impressed at their way of serving check in/out. though long queue. Noting their initiative of knocking on our door within 2 hrs of checkin to ask of our needs, and the offer of water and toberone chocolates made us extremely pleased and my kids welcome it especially.... More

Review collected in partnership with Swissotel Hotels & Resorts

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Superb location next to Clarke Quay and 100m from MTR, Outstanding service from the hotel staff, from getting out of taxi to finally leaving. Comfortable quiet room. Consierge very helpful. Would definitely stay again.

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Perth, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I thoroughly enjoyed staying at this hotel. It was our third visit to Singapore and we selected this hotel after family had previously stayed here. Prime reason was the pool - we wanted a cafe/bar near the pool which this has plus I love frangipani's (flowering trees by the pool) which this has. An example of their... More

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2 reviews
2 of 5 stars Reviewed 2 days ago NEW

staff were great, friendly and helpful.... hotel was poor, very small rooms, breakfast wasn't great.... thought by getting executive room would be better and a larger room but not to be.. I think your just paying for the name... there are much better hotels out there..not very impressed.

Was this review helpful? Yes 1
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was very impressed with this hotel. They provided a 5 star service overall. Just ignore any negative comments on here and go and have your own great experience. Great location. Great staff. Comfy rooms. My 5 yearold daughter loved the pool! We had room service for lunch and breakfast once which we enjoyed. Nothing bad to say about anything.

Review collected in partnership with Swissotel Hotels & Resorts

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Australia
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Well after such glowing reviews I stayed this hotel for business recently. Some of the rooms are good but others are tired and a little worn. It is a very busy hotel and you don't get much friendly service really. The location at Clarke Quay is good - if you are into tourist type dining areas. I could not use... More

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Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

An outstanding hotel with excellent service, however could not get in to room until 6pm. They were kind enough to provide a temporary room during the afternoon. The location is perfect with great access to the rail and walking distance to many attractions, restaurants and bars. The servicing of rooms was amazing with our room cleaned while at breakfast every... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I had check in on easter day, 18/4/2014 with my family. I intend to celebrate my 10 anniversary here n surprise it was such a gd hotel clean my room the next day. although this room does not.come with breakfast but not to worry you may just proceed The Central to get it. the one that made me sad is... More

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Bury, Lancs
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived at the hotel after midnight, exhausted to be told that they had 4 rooms booked by us rather than the two we had actually booked. It had been a mistake by Booking.com but the receptionist said she would call them to see if we could cancel. She rang me ten minutes later to say it was sorted and... More

Was this review helpful? Yes 1
Gloucester, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived at the hotel early but were able to upgrade our room so we could have one straight away. It was amazing with wonderful views of Singapore from the ninth floor. Our room had three large double windows which added to the experience. The room was large, had a coffee machine which used coffee pods. The bathroom wad large... More

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Hotel Summarization (Beta)

What travelers say

  • Clarke Quay(151)
  • Pool area(32)
  • Very nice(22)
  • Great location(19)
  • Mrt station(18)
  • Buffet breakfast(10)
  • China town(9)
  • Friendly and helpful(6)
  • Hotel staff(6)
  • Very good(4)

Additional Information about Swissotel Merchant Court

Address: 20 Merchant Road, Singapore 058281, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in Singapore
#30 Romantic Hotel in Singapore
#33 Business Hotel in Singapore
#38 Luxury Hotel in Singapore
#40 Top resorts Hotel in Singapore
#40 Spa Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Merchant Court 4*
Official Description (provided by the hotel):
Swissôtel Merchant Court is situated right in the heart of the city centre, by the banks of the Singapore River and close to Clarke Quay and Chinatown, offering exciting dining and entertainment facilities. The hotel is beside the Clarke Quay MRT (subway). Facilities include a choice of 2 restaurants, 2 bars, the Amrita Spa & Wellness, a resort style swimming pool and 24-hour fitness centre. ... more   less 
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Also Known As:
Swissotel Merchant Court Hotel Singapore
Swissotel Merchant Court Singapore

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