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Swissotel The Stamford Singapore

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Traveler (6870)
Room & Suite (3558)
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About

#76 of 339 hotels in Singapore
Location
4.8
Cleanliness
4.4
Service
4.3
Value
3.9
Travelers' Choice
Conveniently located in the heart of Singapore, Swissôtel The Stamford is a 5-star hotel that boasts a prime Singapore location amid the diversions of the Raffles City shopping complex and just 20 minutes away from Singapore Changi International Airport. One of Southeast Asia's tallest hotels, Swissôtel The Stamford offers a luxurious range of 1,252 guestrooms and suites with a wealth of amenities and panoramic views of Singapore and Malaysia. It also boasts an impressive array of restaurants and bars including the 2 Michelin-starred JAAN by Kirk Westaway. The hotel also houses the 108,000 sq. ft. Raffles City Convention Center which comprises 34 meeting venues with technologically advanced business facilities and services.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Airport transportation
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Hair dryer
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Harbor View
Languages Spoken
English, Chinese, Filipino, Indonesian and 1 more
4.0
4.0 of 5 bubbles11,249 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime spot, Swissôtel The Stamford Singapore garners accolades for its central location, with the convenience of the MRT and nearby attractions often highlighted, despite the premium cost some guests note. The hotel's commitment to cleanliness and sustainability is widely recognized, although a handful of visitors have mentioned room upkeep and air quality could be improved. While opinions on value are divided due to pricey dining and parking, the breathtaking views from the rooms are frequently deemed worth the expense. Guests have commended the attentive and warm service, with staff members like Cheary and Rhea earning special mentions for their exceptional care. The ambiance of the hotel is often described as modern and welcoming, with comfortable and tastefully decorated spaces. Amenities, including the executive lounge and luxurious rooms, generally impress, even though maintenance issues and overcrowding sometimes mar the experience.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Outstanding
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11,249Reviews184Q+A100Room tips
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Barry L wrote a review Yesterday
Perth, Australia181 contributions46 helpful votes
A choice of two gyms! With all the good food available (and some discounted as Accor members) having access to a gym was necessary. The staff were helpful despite i being a busy period (we werne't aware of the Taylor Swift concerts. Good doormen who always found taxis when needed.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lovemylife999 wrote a review May 2023
Singapore, Singapore95 contributions5 helpful votes
+1
Hotel's Favorite
64th floor Crest Suite Harbour view. Spacious suite with spectacular view, complimentary minibar, access to Executive Lounge, we are here to indulge ourselves with the service and this marvellous suite. Personal Meet & Greet as we arrive at the hotel. Private escort directly to our suite for check-in. An extra touch of birthday greetings in the suite even though I mentioned “a late birthday surprise”. We explored all the different options for breakfast, the buffet are very generously spread out and delicious! Swimming pool and the surrounding area is very small considering the capacity of the 2 hotels (sharing pool with Fairmont!). Our room service experience was brilliant, food was served hot and service from the young lady, (sorry I forgot her name) full of personality and charisma! She even recognised us at breakfast (Clove Restaurant) and greeted us by name! What an asset to the company! The Executive Lounge is on 65th floor, with magnificent view and an outstanding team of professionals service staff (Tammy, Ronald and Cheary) headed by the Duty Manager Mr Renan. The team presented as passionate to serve, attentive and nothing is too much trouble. They great us by name with their warm and beautiful smile under the face mask. We have been staying at Swissotel Stamford Singapore over 20+ years, we love it here and we highly recommend this hotel to anyone visiting Singapore as the hotel is at the best location in Singapore, easy access to anyway directions within Singapore. Thank you for reading our review. Suite 6454, 18-22May2023.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded May 22, 2023
Thank you for staying with us at Swissotel The Stamford and on our Stamford Crest Floor. It is a delight to read that our colleagues were able to make your special occasion a memorable one. We are pleased that you could join us at the pool and also the restaurants for breakfast. We are heartened to read that our colleagues remembered you and addressed you by name on the varied occasions that they met you. We appreciate the continued support of the hotel and the time taken to share this review with us. We do look forward to welcoming you back in the very near future. Warm regards, Robert Strasser Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Artemio M wrote a review Yesterday
1 contribution
So worth it. We had the best view of the city. The room was so clean and the sheets are comfortable. We also love how there are extra tables for our items or for dining. I am sad that it was just a one night stay but we will definitely come back in the future. Best hotel to be with after The Eras Tour! PS: I hope you can install a bidet in the comfort room in the future.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Try to get there early so you can check-in early
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded yesterday
Thank you for staying at Swissotel The Stamford. We are happy that you enjoyed the view and the room during your stay with us. We hope that you had a great time at the concert, and we do look forward to welcoming you back. Warm regards, Robert Strasser Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Henry L wrote a review Mar 17
Guangzhou, China1 contribution
+1
We arrived at 3/8 around 11:30am and contacted the check-in staff to see if there's available room for early check in. The staff was very friendly and helped us for early check in. Our room was at the 18th floor. The room was very nice and the view from the balcony was stunning - the beautiful church is right in front of us and we could also see the Merlion! The view was excellent. As we're next to the Merlion you can see that the location is quite convenient. We were going to Taylor's The Eras Tour so our schedule was a bit rush. it's a pity that we did not have the opportunity to expose the other facilities such as the gym and swimming pool. The breakfast was great. I loved that they offered 3 different restaurants options. Our choice was Prego, which had a lot of dishes available and the environment and decoration was nice. The only problem that I wanna address is that when we need help to print out the Malaysia Digital Arrival Card (MDAC). As we were leaving for Malaysia on 3/9, we could not fill nor print the the MDAC before we arrived in Singapore in advance. When we checked out in the morning of 3/9, we asked the check-out counter for help. However, we were quite disappointed for the attitude of that gentleman - he repeatly address that they're very busy now and could not help. I asked that if there's anyone else that we could turn to or if we could come back later and he said that everyone is busy and not sure about it. After that we decided to turn to the information desk for help. We described our issue and the lady on the information desk told us that we can email our MDAC to an designated email address and she could print them out. We're so greatful that she helped! The info desk lady's is so kind and the step is actually simple, fast and cost only very little manpower. So in contrast we're quite confused and disappointed by the check-out staff. If he's not familiar with an issue by the customer, he should seek help from his colleague or guide them to the right place. No just say no, no and no.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded yesterday
Thank you for choosing Swissotel The Stamford and for taking the time to share your review with us. We do hope that you had a great time at the concert, and we are glad that you enjoyed the room and the view. We appreciate the feedback on our team, and as this is not the level of service that we expect from them, we have addressed it with the departments concerned for their immediate review and training. Thank you once again for sharing this with us, as we can only improve from feedback such as this. Warm regards, Robert Strasser Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jajaglitz wrote a review Mar 17
Singapore, Singapore23 contributions6 helpful votes
We stayed in Room 3158 on March 13 for a one night family staycation We enjoyed our recent family staycation in Singapore for the kids holiday. Becky welcome us in the reception as our room is not yet prepared for checkin, she informed in advance that she upgraded our room.. The room is clean and Maribeth from housekeeping ensure it is well prepared with kids welcome amenities. Thank you for the heartfelt service.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded yesterday
Thank you for staying at Swissotel The Stamford. We are pleased that you and your family had a wonderful staycation with us. We are glad that Becky was of great assistance to you upon check in and we are delighted that Maribeth was able to maintain your room to your expectations. Thank you for acknowledging their efforts, and rest assured, we have shared this with them as this is a great form of recognition. We look forward to welcoming you back. Warm regards, Robert Strasser Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clive J wrote a review Mar 16
1 contribution
As in our previous stay we found the hotel staff were excellent, especially Roderick, Thida and all staff at the L65 Lounge. The very handy location to food halls, shops and MRT made it easy to get various experiences out of the hotel. We would stay again!
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded yesterday
Thank you for staying with us at Swissotel The Stamford and for your continued support. We are delighted that the team on the Level 65 lounge did a marvelous job in ensuring that you had a great stay yet once again. It is wonderful that you enjoyed the location of the hotel and we hope that you found some time for shopping and sight seeing. We look forward to welcoming you back again. Warm regards, Robert Strasser Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ingried wrote a review Mar 15
4 contributions
best location, tremendous view, excellent breakfast buffet, all service personnel were knowledgable and well trained. the only issue is that the shower opening deflected water onto half the bathroom floor. concierge was very helpful.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded yesterday
Thank you for choosing Swissotel The Stamford. We are happy to learn that you found the location of the hotel to your liking, and we are pleased to learn that our teams were knowledgeable and helpful. We appreciate your feedback on the shower and we have shared this with the respective teams. Thank you once again for taking the time to share your review and we look forward to welcoming you back. Warm regards, Robert Strasser Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pioneer26053304899 wrote a review Mar 14
1 contribution
I had a wonderful stay. Very accommodating staffs. Very clean and organized.The room is big. Our room is located on the 54th floor and we had a balcony. We can see Marina Bay at night. We had a great view. Smooth check in and check out transaction.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded yesterday
Thank you for choosing Swissotel The Stamford. We are happy that you had a wonderful stay with us, and we are delighted that our teams were accommodating to your requests. It is great that you enjoyed the view from the room as well. Thank you for taking the time to shar this with us and we look forward to welcoming you back. Warm regards, Robert Strasser Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charles S wrote a review Mar 13
Stockport, United Kingdom114 contributions110 helpful votes
Had a two day break en route to New Zealand. Checked in at 8am, our room was ready so had immediate access. Good comfortable room, clean and centrally located. Excellent check in staff who were most helpful, we didn’t leave until 7pm to catch our flight to Auckland, spent the afternoon by the pool, luggage was in safe hands at the hotel. The hotel was very busy as they had a second breakfast location ( which was excellent) but there was sufficient staff to cope. Would stay there again
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded 6 days ago
Thank you for choosing Swissotel The Stamford. We are delighted that you enjoyed your room and that our teams were helpful by storing your luggage. We are pleased that you enjoyed the use of the pool and our breakfast options. We appreciate the time taken to share this with us, and we look forward to welcoming you back. Warm regards, Robert Strasser Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gwyneth C wrote a review Mar 13
3 contributions
Usually, I enjoy Swissotel. It’s close to the CBD and right beside a mall. But this time I found the experience not up to par. Long story short, there was a drip in my ceiling, right outside of my bathroom, which wasn’t there when I checked in. In the morning when I woke up, I went to the bathroom still half asleep, didn’t notice the puddle of dripped water on my way in but definitely noticed it on my way out because I slipped and fell on my bottom. They sent an engineer, apparently it was from the air conditioning. This is the first time I’ve stayed in a 5-star hotel where the ceiling dripped. Giving it a 6/10 because food and view is still okay, but the slipping incident soured my stay and staff seemed frazzled, not sure if it was because of the influx of bookings from TS concert and Singapore Smash participants. Oh, and also, my colleague is booked in the same hotel and they gave him a twin room instead of king sized bed despite his reservation being a king sized bed. And he also found urine drip in his lavatory and floor was dirty.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Robert Strasser, Owner at Swissôtel The Stamford Singapore
Responded 6 days ago
Thank you for choosing Swissotel The Stamford and for your continued support. We are saddened to read that we were unable to meet your expectations during your recent stay with us. As our guest comfort and stay experience is important to us, we have shared this with the respective teams for their review and immediate action. Please accept our sincere apologies and we do hope that you are feeling much better. Thank you for your kind understanding and we hope that we will be able to redeem ourselves by welcoming you back. Warm regards, Robert Strasser Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$310 - $364 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel the stamford singapore, swissotel the stamford hotel singapore, swissotel stamford singapore, swissotel singapore
FORMERLY KNOWN AS
Swissotel The Stamford
LOCATION
SingaporeSingaporeCity Hall / Downtown Core/Downtown Singapore / Colonial District/Civic District / Central Area/City Area
NUMBER OF ROOMS
1,252
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SWISSOTEL THE STAMFORD SINGAPORE - Updated 2024 Prices & Hotel Reviews

Frequently Asked Questions about Swissôtel The Stamford Singapore
Which popular attractions are close to Swissôtel The Stamford Singapore?
Nearby attractions include SKAI Bar (0.02 miles), Hologate Singapore (0.3 miles), and Esplanade - Theatres on the Bay (0.3 miles).
What are some of the property amenities at Swissôtel The Stamford Singapore?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Swissôtel The Stamford Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swissôtel The Stamford Singapore?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Swissôtel The Stamford Singapore?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Swissôtel The Stamford Singapore?
Conveniently located restaurants include Entre-Nous creperie, Whitegrass, and Clove.
Are there opportunities to exercise at Swissôtel The Stamford Singapore?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Swissôtel The Stamford Singapore have airport transportation?
Yes, Swissôtel The Stamford Singapore offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Swissôtel The Stamford Singapore located near the city center?
Yes, it is 0.5 miles away from the center of Singapore.
Are any cleaning services offered at Swissôtel The Stamford Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissôtel The Stamford Singapore offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.