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Swissotel The Stamford

#42 of 300 Hotels in Singapore
Certificate of Excellence
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2 Stamford Road, Singapore 178882, Singapore
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Swissotel The Stamford
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5,136 Reviews from our TripAdvisor Community

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Traveler rating
    2,281
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,135)
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Tokyo, Japan
Top Contributor
60 reviews 60 reviews
51 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed today NEW

Prefer Fairmont over this one, expected that Standart. Worlds apart. It was over a year since I last stayed here. Had better memories. Should have kept it that way. Checked in around 03:00 AM. That means I'm paying full rate for just few hours of rest. Guy at desk delaying me, telling me can't find my booking, wasting my precious... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

My girlfriend and I stayed at this hotel as out flight was delayed by 13 hours. We saw this as a great opportunity to get out of the airport and explore the city. Being a last minute book we didn't know much about the hotel, it seemed nice! On arrive the staff were very inviting! Very professional! Once we had... More 

Was this review helpful? Yes 1
Hong Kong, China
1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed in Fairmont next door last year. So, I naturally compare this hotel with my experience with Fairmont. Based on others' comments, I didn't set a high expectation for this hotel. But given it is classified as 5-star, there are some minimum standards it should achieve. Overall, I found the experience average, a bit below my expectations, the whole experience... More 

Was this review helpful? Yes
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The room was so clean and the bed was extremely comfortable and big sized. It is next to MRT and it is convenient. Room service is fast. The mall is also connected, so easy shopping and eating. Staff were very helpful.

Was this review helpful? Yes
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford, responded to this review

Dear Emily E, Thank you for your review. It is a great joy to learn that you had an enjoyable stay at Swissôtel The Stamford especially the warm hospitality from our team, the excellent location and the spacious and clean room. Thank you again for your valuable feedback and we look forward to welcoming you back in the near future!... More 

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Well situated. Connection to Raffles Mall is great and the hotel is right next to an MRT station which is very convenient. Food at restaurants within the hotel was good but I found nothing outstanding. Bed was very good. The rather small combination tub/shower seemed dated.

Was this review helpful? Yes 1
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford, responded to this review

Dear GuyFromHouston, Thank you for staying with us at Swissôtel The Stamford and for providing your feedback, we are glad to read that you enjoyed the hotel’s excellent location. As we strive to improve on the quality of our offerings, we are pleased to share that progressive refurbishment plans are in the pipeline and we certainly look forward to present... More 

Newcastle upon Tyne, United Kingdom
Top Contributor
62 reviews 62 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for the second time on our recent trip to singapore, when checking in it felt familiar for all the wrong reasons It wasn't remembering how much we had enjoyed our stay last time it was familiar because it felt like last time I checked into a Vegas hotel Impersonal, getting you through a process, efficient but not friendly,... More 

Was this review helpful? Yes 2
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford, responded to this review

Dear Diveguide, Thank you for the review. We regret to read of your disappointing experience during your stay with us. We believe in the importance of providing a most memorable stay experience for all our guests, and will share your feedback with the relevant departments for a thorough review. We sincerely look forward to the opportunity to welcome you back... More 

Auckland Region, New Zealand
Top Contributor
80 reviews 80 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Has been our regular and favorite hotel in Singapore. Unfortunately this time we clashed with the SE Asian Games which meant 2 restaurants and a great bar in the complex were reserved for the athletes and unavailable to guests I just get a sense that the level of service in the hotel which while still high,has slipped Pool area and... More 

Was this review helpful? Yes 2
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford, responded to this review

Dear Wanye7777, Thank you for staying with us again on your recent visit to Singapore. We appreciate your kind feedback and do regret the inconvenience you may have encountered with the concurrence of SEA Games in the hotel during your stay. At Swissôtel The Stamford, please be assured that service to our guests remains an important priority and are certainly... More 

Greater Perth, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great location - good views of the light show. I have been a few times - the fact that I return speaks for itself. The hotel is clean,customer service great and rooms large and comfortable. Ask for an upgrade.

Was this review helpful? Yes 3
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford, responded to this review

Dear 500fran, It is always such a delight to read from returning guests such as yourself who have chosen to stay with us again. We are happy to learn that you had yet another wonderful stay and we are truly appreciative of your compliments. Service is a key aspect that we strive to excel in each day, and it is... More 

Kiev, Ukraine
1 review
5 of 5 stars Reviewed 6 days ago NEW

best stay ever. great team. great restaurants and rooms. unbelievable views.................................................................................................................................

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford, responded to this review

Dear 667laurenzm Thank you for your most complimentary review. Is a great joy to learn that you had an enjoyable stay at Swissôtel The Stamford especially the warm hospitality from our team, the beautiful view and the great restaurants. We look forward to the pleasure of welcoming you back on your future visit. Warm regards, Katya Herting Executive Assistant Manager,... More 

South Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We have been here for about a week in an executive room, the room was clean and the room service was perfectmthe stuff friendly and helpful. The location is beside the MRT that is convenient for going around. The size of the room was good, In adiition to these, the hospitality room taht gives access after checkout is a great... More 

Was this review helpful? Yes 3
SwissotelTheStamford, Executive Assistant Manager, Rooms at Swissotel The Stamford, responded to this review

Dear Martini S, Thank you for your review. Is a great joy to learn that you had an enjoyable stay at Swissôtel The Stamford especially the warm hospitality from our team, the excellent location and the spacious room as well as the access to the hospitality room. We look forward to welcoming you back to Swissôtel The Stamford and ensuring... More 

Hotel Review Summarization

What travelers say

  • Shopping mall(57)
  • Great location(26)
  • Room service(20)
  • Very friendly(19)
  • Food court(17)
  • Marina Bay Sands(16)
  • Mrt station(9)
  • Raffles hotel(9)
  • Very good(8)
  • Top floor(7)
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