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All 293 Singapore hotels

Mandarin Oriental, Singapore

5.0 of 5 Hotel   |   5 Raffles Ave, Marina Square, Singapore 039797, Singapore
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Ranked #10 of 293 Hotels in Singapore
A recent review
5 of 5 stars reviewed yesterday
Kato0509 Brisbane, Australia
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3,011 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (649)
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English first
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for a 2 night layover on our way home. This hotel is absolutely fantastic location. We walked to all the main tourist sites we wanted to visit. My only issue is that breakfast is so expensive, we decided not to add it on and instead eat out of the hotel.

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los angeles
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My wife and I travel extensively for business and pleasure and are usually fans of the Madarin brand. We really wanted to like this hotel… but unfortunately the rooms were not just short of the mark, but really horribly worn out, and downright “Used Motel” condition. We booked a Grand Two Window Suite, which overlooked the Bay (one of their... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed there for 2 days for a business trip. Service quality was good as usual at Mandarin. The location is right next to Marina Bay which offers a great evening and night view. The building looks traditional outside but once you get inside, you will be amused by the architecture as you can see from the photos I took with... More

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MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for sharing your experience with us. We are delighted to hear that you have enjoyed your stay with us and that you are satisfied with the service, location, views as well as the architecture of the building. Once again, we would like to thank you for recommending our hotel and we certainly look forward... More

Hoi an
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Mandarin Oriental Sinapore should have it all, well...not quite. We had quite a bad experience in what should have been the highlight of our trip. We were offered a room with a harbour view upon check-in and got a room with a city view, as we were jet lagged, we nearly missed breakfast in the executive breakfast area and got... More

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MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for sharing your valuable feedback with us. It is with regret that we learned about your unpleasant experience and lapse in services. We would like to assure you that we will be addressing the reflected observations with the team and in our future planned changes. Kindly accept our sincere apologies for the disappointment. It... More

Manila, Philippines
1 review
3 of 5 stars Reviewed 1 week ago

After reading some good reviews here, I had my expectations set. Not too high but above average. I traveled a lot around the region on business and have stayed in similar or even higher class hotels. Arrived at noon on a Sunday (7-Sept-14) for a 3-night stay. Check-in was efficient but similar to the earlier review, my request for a... More

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MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your recent stay at Mandarin Oriental, Singapore and sharing your valuable comments with us. We are sorry to hear that you had an unpleasant experience with us; we apologise for the misunderstanding that occurred during the request of rooms. Kindly be assured that we appreciate your feedback and will make every effort to... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 7 nights on business trip. I was booked in to a deluxe double room, which I believe is at the budget end (by Singapore standards). Upon arrival I requested a harbour view but the request was ignored or perhaps misunderstood rather than actually denied, so my view was another hotel. Room was typical high standard but NO... More

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MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for sharing your experience with Mandarin Oriental, Singapore. We would like to apologise for the unfortunate check-in experience and the lack of trouser press. We would like to assure you that we will be addressing the reflected observations with the team and in our future planned changes. Kindly accept our sincere apologies for any... More

Hamilton, New Zealand
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for three days for conference at Marina Bay convention centre, Easy walk to the convention. Good undercover access through shopping centres to train station with multiple options. Very good hawker food options nearby. Hotel room was clean and good size. Pool area was great with a nice cool pool. Breakfast included in rate and was great. Would stay... More

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MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your recent stay at Mandarin Oriental, Singapore and sharing your valuable comments with us. We are very delighted to hear that you enjoyed your stay with us and that you are satisfied with the location, room as well as the facilities of the hotel. We look forward to having the pleasure of welcoming... More

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Mandarin Oriental in Singapore is really the best hotel we ever stayed and we often stay at Ritz Carlton, Hyatt and Four Seasons. The decor is wonderful - understated luxury, the service is unbeatable and the rooms are to die for. it is high tech - you can do wahtever you want with the remote control ( select the sound... More

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MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you very much for sharing such a positive review. My team and I are delighted that you enjoyed your stay with us. It is a pleasure to learn that you like our service and breakfast in the hotel. We also greatly appreciate your comment on our technological services as we constantly strive to provide the... More

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very strategically situated in marina bay. All the shopping place are only 10 mins if take taxi. When you first step in the beautiful lobby, you will feel immediately feel like home away from home. Unfortunately, check in was not as smooth due to one gentleman yelling and jumped in the middle of checking process. But apart... More

Was this review helpful? Yes 3
MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for sharing your incredible experience with Mandarin Oriental, Singapore. We are glad to have you as a fan and to have the opportunity to make our hotel a home away from home. We would like to apologise for the unfortunate check-in experience which we have since addressed to improve this aspect of the service.... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Visiting Singapore for business meeting, end up with a great vacation.. I booked club room with marina bay view, it turned out to have the best view, especially at night. The management fulfill everything what they've promise in their website. Great job for Mandarin Oriental.. I definitely will return

Was this review helpful? Yes 1
MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for sharing your wonderful experience with us and I am pleased to hear that you could take a break amidst your business meeting. We are glad that you enjoyed the spectacular views of the Singapore skyline from your room and that our team have met your expectations. We greatly appreciate your kind recommendation of... More

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Additional Information about Mandarin Oriental, Singapore

Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
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Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental

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