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All 292 Singapore hotels

Mandarin Oriental, Singapore

5.0 of 5 Hotel   |   5 Raffles Ave, Marina Square, Singapore 039797, Singapore
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Ranked #10 of 292 hotels in Singapore
A recent review
4 of 5 stars reviewed yesterday
Rui M Lisbon, Portugal
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2,956 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (642)
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Lisbon, Portugal
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Mandarin Orinetal Singapore is located in the Marina bay area and all marina interesting points are at short walking distance. Being a 5 star hotels the services is at adequate level and rooms are spacious. The breakfast in the main room has dozens of options that will welcome guess from all regions, although crowded but you can opt from the... More

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Copenhagen, Denmark
Top Contributor
51 reviews 51 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Mandarin Oriental, Singapore is conveniently located in the Bay area close to the business district and several nice restaurants. The hotel has very nice rooms (harbor view is recommended), good fitness facilities (placed in a room with daylight), stable wifi, a fantastic breakfast buffet, a nice pool area and several good restaurants. I have stayed at the hotel several... More

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Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I decided to stay at this hotel for the second time in about a year because I had such a great experience the first time. Not so much this time. The room was worn and not as clean as it should have been. The service was poor. It took forty minutes and three phone calls to have ice delivered, on... More

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in a harbour view room over the national day weekend. The full length window really provided an excellent view of Singapore's skyline. Loved the soft bed and fluffy pillows. However, upon check out, there was an error in the payment (double billing!) that would not have been discovered if my partner had not checked his bill. One would expect... More

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MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for your recent visit and sharing your valuable feedback with us. We are delighted to know that you enjoyed your stay. Your comments regarding the check-out billing have been duly noted, and this issue has been addressed with the team. Please accept our apologies for the inconvenience caused. We look forward to welcoming you... More

Stockholm, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our family had 5 days at Mandarin Oriental Singapore before returning to Sweden - and we did have an excellent stay! After our check-in we had a late lunch/early dinner at the MELT and we were so well taken care of the staff in the restaurant and also got some additional perks! This set the standard to the rest of... More

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Brisbane
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Decided to give the MO another try, and was pleasantly surprised. Service was back to true 5 star level. We were addressed by name everywhere from the front door to the club. The club staff were always attentive but unobtrusive, just what you want, and Wifi was now free with online bookings. Cherry garden was superb, from our aptly named... More

Was this review helpful? Yes 2
Sydney, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love staying at the Mandarin Oriental the service is always fantastic. The view from the club harbor view room is beautiful and the beds are extremely comfortable. I would recommend going to the steak house restaurant in the hotel !

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Staycation to watch Singapore's National Day Parade preview - great location. Club rooms include afternoon tea, evening cocktails and champagne breakfast... great for people on staycation. Staff is very friendly - very good experience except that when we requested for change in batteries of tv remote control, no action was taken until room service.

Was this review helpful? Yes 2
Los Angeles, California
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

For a place to sleep, perhaps this makes sense. From a service perspective, this hotel leaves a lot to be desired. Extremely disappointing service levels and uncaring staff. The breakfast is extensive in the hotel. Rooms are ok but not exceptional. Would not return here with all the other options and alternatives available.

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MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for taking the time to share your valuable feedback with us. We have duly noted your comments regarding the service standards of our colleagues, and would like to reassure you that we will strive to meet all guests’ expectations. We will reach out to you shortly to address these concerns personally. Please accept our... More

Gallarate, Italy
Senior Contributor
25 reviews 25 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

i was here long time ago and i m very happy to see it s one of the best hotels in singapore i was in singapore for a business travel and here i could relax after a long flight. excellent service. a very good experience i hope to return soon

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Additional Information about Mandarin Oriental, Singapore

Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Travelocity, Tingo, Otel, TripOnline SA, HotelTravel.com, getaroom.com and BookingOdigeoWL so you can book your Mandarin Oriental, Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Singapore #9 Business Hotel in Singapore #10 Luxury Hotel in Singapore #11 Family Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Mandarin Oriental, Singapore is one of the world's foremost luxury hotels. It is the only hotel in the city that has been awarded 'Five Star' status for both accommodation and spa in the prestigious Forbes Travel Guide for three consecutive years (2012, 2013 and 2014). This award-winning property has a prime location, close to the financial hub with easy access to luxury boutiques and entertainment venues; and minutes away from Suntec Singapore International Convention & Exhibition Centre, Sands Expo and Convention Center, Suntec City, Millenia Walk and Esplanade - Theatres on the Bay. The hotel features an impressive atrium lobby with 527 rooms and suites. There is a premium Oriental Club Lounge, an indulgent and intimate spa, extensive meeting and banqueting facilities, five renowned restaurants and a lounge overlooking spectacular Marina Bay. Mandarin Oriental, Singapore has recently been voted one of "T+L 500 World's Best Hotels 2014" by Travel + Leisure USA and recognised as one of the top 25 hotels in South East Asia in the Conde Nast Traveler 2013 Readers' Choice Award. ... more   less 
Number of rooms
527

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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