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Mandarin Oriental, Singapore

5.0 of 5 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
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Mandarin Oriental, Singapore
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Mandarin Oriental, Singapore
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3,074 reviews from our community

Traveler rating
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    644
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    37
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486
1,302
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for a full week. We held meetings and used the conference facilities in the hotel. First, the service staff is fantastic. From the front desk, restaurant, to house keeping services. The breakfast buffet is a very nice spread. What surprised me was that the restaurant hostess and employees remembered my name by my second visit. A very nice personal... More

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel with our baby and 3 year old son and honestly, they really couldn't do more to assist us and make us feel welcome and comfortable. A roll away bed was brought in for our son and a baby cot for our daughter as well as some baby supplies for our stay. The hotel staff are... More

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Falkirk, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here 25 years ago when we last visited Singapore so where better to choose for our return. Singapore had grown up over the last quarter of a century with many more spectacular high rise buildings. The focus of the city may even have shifted from Orchard Road to Marina Bay and the Mandarin Oriental is well placed for... More

Was this review helpful? Yes 2
MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest We are delighted to hear that you have chosen to stay with us again after your last stay 25 years ago! Singapore has indeed gone through significant changes over the past quarter of a decade. Thank you for sharing your fantastic review on our club room including the Oriental Club Lounge benefits. It is a delight... More

1 review
5 of 5 stars Reviewed 4 days ago NEW

Last weekend we spent a wonderful time at the hotel. Even though the hotel is just 20 mins drive from home the warm welcome and the attention to detail was fantastic. We opted to stay at he executive floor 19 which has magnificent views. Nicely secluded the High Tea, cocktails and breakfast on Sunday were fantastic. Another surprise was the... More

Was this review helpful? Yes
MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you very much for your wonderful review! We are delighted to hear that your wife had a great birthday celebration at Mandarin Oriental, Singapore. My team and I are honoured to be able to provide you with so many surprises throughout your stay. We look forward to welcoming back for another memorable weekend at our... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Having enjoyed a memorable stay in the Mandarin Oriental Bangkok many years ago, I had high expectations when I booked a room at its sister hotel in Singapore. I am happy to report that the hotel surpassed my high expectations. The first pleasant surprise came when I checked in at approx. 07:00 hrs and was told that my room was... More

Was this review helpful? Yes
MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest We are equally happy to hear that we have surpassed your high expectations during your recent stay at Mandarin Oriental, Singapore. It is with great pleasure to hear about the pleasant surprises as experienced throughout your stay which includes the early check-in, room amenities and facilities including the wonderful dining offerings. We are also delighted to... More

Top Contributor
51 reviews 51 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our room had the most amazing view of the city and also the Grand Prix track. Room was a good size too. Food at breakfast and in the restaurants was superb quality - best food we had in Singapore. Loved the rooftop terrace for drinks too. Great hotel. Staff very courteous.

Was this review helpful? Yes
MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you for staying with us over the Grand Prix race season and for sharing your amazing review. We are delighted to hear that you had a great time and was able to enjoy great views of the city as well as the night race! We thank you for complimenting our rooms, the overall quality of... More

1 review
5 of 5 stars Reviewed 1 week ago

The Breakfast was very amazing,location is very great ! The View of harbourside room is really Fantastic but there is no Free Wifi and the charge of it is very expensive!

Was this review helpful? Yes
MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you very much for your recent stay at Mandarin Oriental, Singapore and for sharing your amazing photographs that you took during your stay with us. It is very delightful to learn that you liked our location, breakfast and view. We would like to take this time to share with you an initiative that offers complimentary... More

Manila, Philippines
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here on business. After a problem with check-in that took more than half an hour to sort out (long story but had to do with room booked not available at check in at noon and given wrong room after coming back at 6 pm), finally got my room. Things started to get better after that. Location is fine if... More

Was this review helpful? Yes
MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you very much for your recent stay at Mandarin Oriental, Singapore. It is with regret to learn about the lapse in our service that you experienced during the check-in process and inconvenience caused. We would like to assure you that the reflected observations have been shared with the team. Kindly accept our sincere apologies for... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Mandarin Oriental is a hotel I've always wanted to stay for the longest time and I finally had the chance to last weekend as part of an anniversary celebration. All in all, great service and great room with a great view. The bed was very comfortable as well. Even though they were fully booked since Friday, they were nice enough... More

Was this review helpful? Yes 1
MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you very much for your recent stay at Mandarin Oriental, Singapore and for taking the time to share your positive comments with us on Tripadvisor. We are delighted to hear that you had a wonderful anniversary celebration at our hotel. We are also very pleased to learn that you enjoyed our rooms, view, service, comfort... More

Singapore, Singapore
2 reviews
3 of 5 stars Reviewed 1 week ago

Great that the tourists enjoy their stay, just do not ever try banquets. The temps are untrained: with crew change often, there is just no continuity in service. We spent 3 days at MO Shanghai for the BJB Conference. Service was exquisite, puts the Singapore cousin to shame. MO Sing is quite dark and comparatively spartan for our taste. Hotel... More

Was this review helpful? Yes
MOSingapore, Hotel Manager at Mandarin Oriental, Singapore, responded to this review

Dear Mandarin Oriental Guest Thank you very much for taking the time to share your comments with us. It is with regret that we learned about your unpleasant experience with our banquet services. We would like to assure you that we will be addressing the reflected observations with the team and in our future planned changes to improve our service... More

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Additional Information about Mandarin Oriental, Singapore

Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Singapore 5*
Number of rooms: 527
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Also Known As:
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Singapore Mandarin Oriental

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