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Pan Pacific Orchard

Travelers' Choice award winner
Hotel website
10 Claymore Road, Singapore 229540, Singapore
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25% off room rate
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Pan Pacific Orchard
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1,122 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
  • All months
    (1122)
  • Mar-May only
    (325)
  • Jun-Aug only
    (283)
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    (263)
  • Dec-Feb only
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Vadodara, India
1 review
5 of 5 stars Reviewed yesterday NEW

Simply very very amazing ...... Simple hotel with all the requisite facilities .....and the best thing this hotel has is the Team. Very Warm and welcoming .......my first and last encounter here was with Umar ...the Front Desk guy .....Upon first meeting i felt if the rest of the team would be as courteous as he was ......but upon my... More 

Was this review helpful? Yes 2
Yogyakarta, Indonesia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Luxurious. Thats what I feel since we entered the hotel lobby. The ambience was so good. Hotel interior & decoration was so fancy, so nice. I think this hotel was a perfect choice if you have a business trip to Singapore. But, opposite with the luxurious feeling, the pool was average, its kinda old..would be nice if they make over... More 

Was this review helpful? Yes
Tel Aviv, Israel
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Pan Pacific Orchard Hotel is the perfect business hotel in Singapore. the service is friendly and impeccable. The rooms are quiet and comfortable. The working desk in the room is good and spacious (I would add another charging socket or even two). The bathroom is large and well equipped and the shower is simply the best. The business lounge... More 

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Thank you for sharing your experience with us and it’s great to hear that you enjoyed your hotel stay here. At Pan Pacific Orchard, we strive to provide the best amenities, coupled with Pan Pacific’s signature style of personalized care, to create the warm and inviting feeling of... More 

Perth
Level Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is in a great location for Orchard Road shopping, business and the MRT. The hotel is renovated to a high quality and the rooms are well presented and very clean. The staff are friendly and helpful. Nothing was too much trouble for the staff.

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Thank you for sharing your experience with us and it’s great to hear that you enjoyed your stay here. We are delighted to know that impeccable service delivered by our staff as well as the hotel rooms were able to exceed your expectations. Moreover, with the hotel situated... More 

Lake Garda
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the time our taxi arrived and our bags were whisked into the hotel, to the time we left a few days later, we were very spoilt in this hotel. When we arrived at reception, we were immediately ushered to the Club Lounge whilst our arrival was processed, and room keys were then brought to the lounge. Bags were delivered... More 

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and sharing your experience with us and it’s great to hear that you enjoyed your hotel stay here. We are also delighted that the impeccable service delivered by our staff, especially Sheryl, was able to exceed your expectations. Our associates have evidently embraced the Pan Pacific signature style... More 

Sydney, Australia
5 of 5 stars Reviewed 6 days ago NEW

I was staying here for over a week on a work conference and the service and atmosphere is absolutely amazing! The place has a real nice personal touch and very boutique feel which is very different to those with a bigger presence! I loved the well laid out and variety of the buffet restaurant for breakfast & Lunch but the... More 

Was this review helpful? Yes
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and sharing your experience with us. It’s great to hear that you enjoyed your stay at the hotel as well as the buffet at 10 @ claymore. We are delighted to know that the impeccable service delivered by our hotel staff was able to exceed your expectations. At... More 

Perth, Australia
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I would love to thank Sheryl Soh Club Butler for her never ending hospitality. She always had a smile on her face and was always friendly and kind. Sheryl always went out of her way to make things easy.

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Thank you for sharing your experience with us and it’s great to hear that you enjoyed our club room facilities. We are also delighted that the impeccable service delivered by our staff, especially Sheryl, was able to exceed your expectations. Our associates have evidently embraced the Pan Pacific... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We splurged and took the Club Room option this time. For those of you who do not know how expensive Singapore has become, this looks like a pricey option; BUT, you get The Pacific Club room, you get the most attentive Staff like Sheryll and Roy who cater to your every need. From an elegant breakfast service in the morning,... More 

Was this review helpful? Yes
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Thank you for sharing your experience with us and it’s great to hear that you enjoyed your stay here at the Pacific Club room. At Pan Pacific Orchard, we strive to provide the best amenities, coupled with Pan Pacific’s signature style of personalized care, to create the warm... More 

Austin, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful 5 star hotel with 5 star service. Extra thanks to Sheryl in the Pacific Club lounge who went out of her way to make sure our stay at the Pan Pacific was a good one. This hotel is a beautiful oasis just steps from Orchard Road and close to the Orchard MRT. Highly recommended. We will be back

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and sharing your experience with us. We are glad that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping district and a short walk away from public and private transportation. We are also delighted that... More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is in a good location and the staff is quite helpful and courteous. Good for corporate deals. The food was good but it could still be better though. Loved the snacks served with drinks in the lounge area :)

Was this review helpful? Yes
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard and sharing your experience with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Our associates have evidently embraced the Pan Pacific signature style of personalized care and we believe your kind words will encourage... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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