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All 293 Singapore hotels

Pan Pacific Orchard

4.5 of 5 Hotel   |   10 Claymore Road, Singapore 229540, Singapore
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86%
Ranked #18 of 293 Hotels in Singapore
Certificate of Excellence 2014
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820 reviews from our community

Traveler rating
    448
    261
    74
    30
    7
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124
210
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308
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I was planning a wedding proposal to take place at Pan Pac Orchard and when I went down to the hotel, I was attended to by Mr.Ganesan, the front office manager. He shared with me the various options available and was very accommodating to my requests. Mr. Ganesan and his team were very professional and executed my requests flawlessly. They... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The complimentary macaroon was so good that even I(not a sweet tooth) finished them. Location wise it is right at the end of orchard which is great for shopper. I didn't get to try out the pool which looks a bit aged. Bed quality was very good for my back while the feathered pillow is a bit soft for me.... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I booked a table for 4 at their buffet restaurant at 10 claymore. Despite the restaurant being full house, they tried to gave me a table for 5 due to an additional member. Kavitha assisted me and even gave me a table for 6. The staff members at the restaurant was alert and efficient and attended to me quickly. dally... More

Was this review helpful? Yes
DeanRossilli, Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to dine at 10 at Claymore. We are extremely happy to know that our associates took the extra effort to accommodate your requests despite being at full house that day. We are also pleased that you find our associates alert and efficient in tending to your every need throughout your meal, and that you found our... More

New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

We arrived in the hotel and were ushered to a lounge area where the staff came to us with the registration form to fill up etc. Due to our early flight, we arrived before check in time. The staff was very accommodating and allowed us to check-in early, even upgrading us to a nice room so we could check in... More

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing Pan Pacific Orchard for your family holiday! We are pleased to know that our associates were prompt and helpful throughout your entire check-in process, and accommodating to your needs including early check-in and late check-out, as well as preparing the spa area for you to freshen up before departing for your flight. We are also delighted... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent hotel , good location and great staff. A great 5 stars hotel well located near Orchard road, Good spacious large rooms well equipped with tea, Espresso coffee machine, nice large bathroom. Breakfast is good , with choice. nice lobby and bar.

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice! We are pleased to know that you find our hotel conveniently situated within the heart of Orchard Road, with an array of entertainment and shopping options for you to choose from. We are also delighted to know that the warm Pacific hospitality of our associates has made a difference... More

Cebu City, Philippines
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We truly enjoyed our stay at pan pacific orchard. Upon entering the lobby you can feel a whole new vibe. The smell of the lobby was just lovely. The room was superb. Definetly try the salt water pool. A different experience from the ordinary pools we are used too. Location wise it was just off orchard although get ready to... More

Was this review helpful? Yes 2
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing Pan Pacific Orchard for your recent family holiday. We are extremely pleased to know that you enjoyed the warm and inviting ambience of our lobby lounge, which helped you to unwind and relax upon arrival. We are also delighted to know that you found the rooms large, spacious and well-maintained for the comfort of the entire... More

La Destrousse, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

a real 5 stars hotel well located, near Orchard road, nice hotel with large rooms recently renovated, well equiped with tea, Nespresso coffee machine, nice large bathroom. Breackfast is good , with choice. nice lobby and bar.. Unfortunatelly I do not have the time to try the swimming pool. definitively, I would warmly recommanded this Hotel and come back here... More

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are delighted to know that you enjoyed the convenient location of our hotel, and that you found our rooms large, spacious and well-maintained with comfortable amenities such as refreshing toiletries, Nespresso Coffee Machine and premium Gryphon Tea selection. We are also happy to know that you enjoyed the... More

Mandaluyong, Philippines
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't need to take a cab to go anywhere in Singapore. The Bus Station as well as the train station are near to this hotel. I can walk to these transport services. There are malls nearby. With such easy access, I had some savings which could have been used up taking a cab. Also, in the conference I attended,... More

Was this review helpful? Yes 2
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing Pan Pacific Orchard for your business needs. We are pleased to know that you thoroughly enjoyed the convenience of the hotel, with an array of entertainment and shopping options at our doorstep. Indeed, as you mentioned, our hotel is easily accessible by public transportation such as bus and MRT, and we’re delighted to have helped you... More

Singapore, null, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had my wedding banquet held over at the hotel, overall experience was very good with prompt actions taken when requests are made. Staff are friendly and helpful. Setting of room and ambience is amazing. Location wise, shopping malls are easily accesible around town area. Will be sure to return again.

Was this review helpful? Yes 1
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your choice for your recent wedding! We are extremely pleased to know that you had a delightful experience with our professional wedding planners and banquet managers, and that they did everything in their capacity to ensure that the entire experience was seamless and smooth. We are happy to know that your entire wedding... More

Auckland
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed 4 nights in the Pan Pac Orchard. Service was great. The first night, I had some issues with electricity in my room. The hotel promptly upgraded me and the next day, even left a fruit plate as an apology. The rooms are very nice and the beds are SOOOO comfortable. There is a wide variety of restaurants... More

Was this review helpful? Yes 1
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice during your last trip to Singapore. We regret that there were some electricity issues in your room but glad that our associates not only resolved it, but went out of their way to ensure that you had a delightful stay with us despite this. We are also pleased to... More

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Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Pan Pacific Orchard 4.5*
Number of rooms: 206
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Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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