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Pan Pacific Orchard

4.5 of 5 10 Claymore Road, Singapore 229540, Singapore
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Certificate of Excellence 2014
Pan Pacific Orchard
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Pan Pacific Orchard
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890 reviews from our community

Traveler rating
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    287
    78
    31
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (890)
  • Mar-May only
    (220)
  • Jun-Aug only
    (217)
  • Sep-Nov only
    (263)
  • Dec-Feb only
    (190)
All months
Shanghai, China
1 review
5 of 5 stars Reviewed today NEW

I feel comfortable in your hotel ! will choose pan pacific hottel if i am in singapore next time .This time i stay 3 nights in the hotel .it"s so close to ORCHARD RD and easy to shopping.Hotel staff did great jab every day.

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Milton Keynes, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for a week and could not fault the Pan Pacific. Located within a few minutes walk from Orchart MRT right in the heart of the main shopping area, we found the hotel staff to be very friendly, breakfast service was very attentive, room was clean and well maintained. We made use of the pool, gym, sauna all of... More 

Was this review helpful? Yes 1
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard, Singapore! We are glad to hear that you enjoyed your week long stay, and that you found our hotel location convenient and within walking distance to the famed Orchard Road shopping area. We are also very pleased to hear that you had a first-hand experience of the warm Pacific hospitality... More 

NSW
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed 5 nights in a Pacific Club Room and as I am GHA Black I was upgraded to a Studio room which was an excellent room in all aspects. We arrived early from a cruise and were offered breakfast while the check in was organised. The Club lounge is very nice and modern and the food and service was... More 

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your hotel of choice. We are glad that you have chosen to stay with us, and enjoyed the benefits that the GHA membership offers you. We are delighted to know that you found our studio room large, spacious and well-maintained with refreshing amenities like a Nespresso Coffee Machine and premium Gryphon teas.... More 

Bengaluru (Bangalore), India
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my sister for 4 nights. Did not get to use many facilities as we used the hotel only for resting between our tourist activities. The bed was good and comfortable. The pillows were soft. The temperature in the room was always maintained well. The housekeeping staff did a great job everyday. It's a walkable distance from 2... More 

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PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your hotel of choice during your last trip to Singapore with your sister. We regret to hear that you did not get a chance to experience the amenities on our Wellness floor which include our Outdoor Mineral Water Swimming Pool, jacuzzi, steam room and sauna. We strongly encourage you to make a... More 

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the hotel for 4 nights this winter. The rooms were neat and comfortable. The King size bed lived up to its name and was ultra comfortable. The service was excellent and the staff are really friendly. The lobby was decked up for Christmas and the ambiance was so welcoming and colourful ! Being vegetarians,... More 

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PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard, Singapore. We are happy to know that you found our rooms spacious and clean, and that you enjoyed the comforts of our king sized beds. We are also glad to know that you had a first-hand experience of our Pacific hospitality, and found our associates warm and friendly throughout your... More 

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Pan Pacific Orchard has become my second home whilst in Singapore. All the staff attend to my every need, with a willingness to ensure my stay is comfortable. I find the rooms very comfortable and spacious and housekeeping doing a great job making sure all amenities in my room are replenished. All the staff go out of their way in... More 

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PanPacOrchard, General Manager at Pan Pacific Orchard, responded to this review

Thanks for making Pan Pacific Orchard, Singapore your hotel of choice during your stay in Singapore. We are honoured to know that you consider us your second home, and that our associates are extremely attentive to your every need, with a willingness to go beyond what is required to ensure that your stay is comfortable at all times. We are... More 

Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel offers excellent service for its guest and I'm one of the happy guest. I specifically asked for a non-smoking room with king/queen bed which close to the elevator. Event though the hotel reply that my request is subject to room availability, but they really prepare it for me when I checked in. Travelling alone sometime is not always... More 

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with Pan Pacific Orchard, Singapore! We are extremely glad to hear of the excellent service that our associates extended to you, from the keen attention to your special requests by our reservations team, to the warm hospitality of our front office stuff, and the every effort by our housekeeping team in making sure your room was... More 

Osaka, Japan
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

i used to stay in panpac singapore, but this time, panpac orchard had a better deal, so i tried. reception is small, but check in is fast. i got an upgrade room, its big, clean, good bed, good pillow. hotel ppl are friendly. location is good. overall, i would stay in this hotel again.

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice! We are delighted to know that you enjoyed the warm Pacific hospitality extended to you by our associates, making the entire check-in process a quick and efficient one. We are also happy to know that you enjoyed the upgraded room that we provided for you, and that you found... More 

Schaffhausen, Switzerland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel itself is located at the end of orchard road, in short walking distance to the orchard subway station. The service and rooms are also excellent, the staff is very friendly and the rooms are perfectly clean, quite big and comfortable.

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your hotel of choice. We are pleased to know that you have enjoyed the convenience of our hotel, which, as you have mentioned, is located only a short distance away from the Orchard Road MRT station and close to an array of attractions like the Botanic Gardens and Sentosa among others. We... More 

Ulsan, Ulsan, South Korea
1 review
4 of 5 stars Reviewed 2 weeks ago

Great stay. Very comfortable. Extremely convenient. Easy walk to the shopping area and nightlife. Staff were happy to help and took the time needed to find answers to my enquiries. Parking underneath if required.

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard, Singapore your hotel of choice. We are extremely pleased to know that you had a very enjoyable stay, and that you found our hotel convenient and easily accessible to the main Orchard Road shopping area. We are also pleased to know that our associates were warm and helpful at all times throughout your... More 

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Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pan Pacific Orchard 4.5*
Number of rooms: 206
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Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#8 Spa Hotel in Singapore
#10 Business Hotel in Singapore
#17 Luxury Hotel in Singapore
#21 Family Hotel in Singapore
#21 Romantic Hotel in Singapore

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.