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All 292 Singapore hotels

Pan Pacific Orchard

4.5 of 5 Hotel   |   10 Claymore Road, Singapore 229540, Singapore
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86%
Ranked #16 of 292 hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
gartica24 London, United Kingdom
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751 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Spanish first
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed today NEW

I must admit I did not have the greatest firt impression at this hotel, tucked away behind the bustle of Orchard Road. My room smelt like if it had not been opened for years. I got moved straight away, anf for the follwing 3 days I experienced some of the best custorer service I have ever had. The rooms are... More

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Israel
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

Have tried several hotels in SG and PPO is my favorite. Great service. Clean and comfortable rooms. Always a pleasure. The only small flaw is the location because of the ladies of the night that work right around the corner.

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Melbourne, Australia
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Pan Pacific delivers great service and value for money every time, this was my third visit to this Hotel and quite frankly it is my number one hotel in Singapore. Spacious rooms, with everything you need for business travel, just little things like the espresso machine, excellent toiletries 'Elemis' and an abundance of towels, wardrobe space and little extras. The... More

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Lausanne, Switzerland
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located at the end of one of the main commercial roads, it is a very good hotel, with big & conformable rooms, and high quality services. Breakfast is abundant, capable of satisfying every type of taste. The position allows to reach the Botanic garden and commercial malls in short time, and with metro or taxi it is possible to reach... More

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed at Pan Pacific Orchard again. I was not dissapointed and this latest confirmed for me that it is the place to stay in Singapore. There are other 5 star propertires but none compare with the friendliness and attention to detail shown by Pan Pac Orchard staff. Breakfast is always great and is reasonably priced.

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Sydney, NSW
1 review
4 of 5 stars Reviewed 4 days ago NEW

Husband and myself had not stayed in Orchard Rd area before, although familiar with S'pore hotels. Hotel was centrally located, although seemed a little pricy for the area. Staff were exceptionally friendly, and helpful. Service was intimate for a reasonably large hotel. Room was comfortable, clean and functional. Buffet breakfast (included in our rate) set you up for the day,... More

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with us at Pan Pacific Orchard! One of the hallmarks of our hotel is the convenience it provides, located within the heart of Orchard Road, and yet, in a quiet enclave just behind to ensure that city travellers like yourselves enjoy restfulrejuvenation. We are also delighted that you had a first-hand experience of the warm Pacific... More

1 review
4 of 5 stars Reviewed 6 days ago NEW

Nice room and facility, suitable for tourist to visit Orchard shopping area. However, Comparing to Suntec PanPacific. Breakfast line here is less in food variety. I used to stay at Suntec, the restaurant there "Edge" is simply better than here.

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard! We are pleased that you found our well-appointed guest room nice and appreciate the refreshing in-room amenities, Nespresso Coffee Machine and a premium selection of Gryphon Teas. As you have mentioned, our hotel is a stone’s throw from the famed Orchard Road shopping belt, with an array of shopping and... More

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 6 days ago NEW

This is a good hotel at Orchard area. All the shopping you can do near by. Excellent service, breakfast, internet access. polite staff with really nice behaviour always there to help you . whatelse a traveller need? I always like this hotel though i stay sometimes in PAN PCIFIC, Teamask Boul.. because it is near to my office. Or else... More

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with us at Pan Pacific Orchard! As you have mentioned, we are conveniently located at the crossroads of Orchard Road, with shopping and entertainment facilities at our doorstep. Despite being in the heart of town, we are situated in within a quiet enclave just a step behind, to ensure that the our guests enjoy respite and... More

Jakarta
Contributor
18 reviews 18 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel has been at least 2 other different hotels in the 20+ years I have been staying there regularly and frequently. I would not be staying there if it did not suit me. The latest owner, Pan Pacific Group have extensively renovated and installed high speed WiFi which is great. I personally do not appreciate that many of the... More

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with us at Pan Pacific Orchard!. We are delighted that you have been continually making us your preferred accommodation. At Pan Pacific Orchard, we delight in constantly exceeding customers’ expectations and regularly undergo upgrading and maintenance works to ensure that our facilities are maintained in tip-top condition. As you have mentioned, one of the... More

2 reviews
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at this wonderful hotel. Very caring and responsive staff and fantastic amenities. Loved the swimming pool, Gym and the use of all the facilities even after we checked out. There were staff always asking us if they could help and the service in room was fantastic as well. Highly recommended. We hope to go back to... More

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with us at Pan Pacific Orchard! We are very happy to hear that you found your stay wonderful and our associates very caring and responsive. We place great emphasis on extending genuine, personalised service to each guest and we are pleased that you had a first hand expreince of our Pacific hospitality. It gives... More

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Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Pan Pacific Orchard 4.5*
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Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Spa Hotel in Singapore #10 Business Hotel in Singapore #15 Luxury Hotel in Singapore #16 Top resorts Hotel in Singapore #16 On the Beach Hotel in Singapore #21 Family Hotel in Singapore #25 Romantic Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 
Number of rooms
206

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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