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Pan Pacific Orchard

Travelers' Choice award winner
Hotel website
10 Claymore Road, Singapore 229540, Singapore
Special Deal
Free breakfast with your stay
Best prices for:1 room 1 adult
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Pan Pacific Orchard
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1,391 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the pacific pan orchard hotel in Singapore for a quick 2-day trip on business. The service overall was efficient and very pleasant. I particularly liked the rooms, from the cleanliness, to the amenities and design of the space. The gym was a good size which was important to me. I had breakfast the two days I was... More 

Helpful?
1 Thank Vanne s
Tokyo, Japan
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First time staying in Singapore. Good hotel, the room has everything you need, and the staff were polite and friendly. Didn't have time to enjoy any meals, but overall it was a good experience.

Helpful?
1 Thank yk_dii
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Rented a studio room for my birthday to throw a 10+ person party. They didn't have the room I booked, so they upgraded me to a Suite. Suite was very plain but very nice. Huge bathroom - the size of a regular sized hotel room! Very close to Orchard Towers and Orchard Road, but not part of the craziness of... More 

Helpful?
1 Thank superkid333
Chengdu, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The room is really nice. It's big compare with hotels in down town area. And it's clean and new. The thing impressed me most is what they provide in the room. All kinds of connectors (audio, hdmi) are provided. Also there is a bag with clippers, rubber bands etc.. Although I was on vacation with family and not used any... More 

Helpful?
1 Thank Leon X
Tokyo Prefecture, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The services for club room guests were excellent! The room had sufficient space and was very comfortable. The lounge for club room guests were comfortable and quiet space. The breakfasts at the lounge which were served free of charge were tastey. It was extremely helpful that I was able to use the lounge even after the check out to wait... More 

Helpful?
1 Thank Tetsuo M
PanPacificOrchardSG, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. At Pan Pacific Orchard, we strive to provide the best amenities, coupled with Pan Pacific’s signature style of personalized care, to create the warm and inviting feeling... More 

Ho Chi Minh City, Vietnam
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

How fabulous to arrive at a hotel and be greeted with genuine care. The Team Members here are fabulous and genuine. They go out of their way to assist. Thats 5 stars in my book! The facilities and top notch and the location just perfect! What a great place to be for business or pleasure. Highly recommended.

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank ShaunMcKeoghHCMC
PanPacificOrchardSG, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thank you also for mentioning our friendly and helpful staff, we will pass on your compliments to them. We hope that you will return to Pan Pacific... More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

All was good except check in and check out. Only two desks. Plus my receptionist was very inefficient. Check in should take 2 minutes, not 15. I usually stay at the Grand Hyatt where check in is incredibly efficient. No waiting whatever.

Helpful?
Thank Michael E
PanPacificOrchardSG, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. We have taken your comments about the check-in process into consideration, please be assured that your feedback is important to us and we will be taking the necessary steps to action on your comments. I hope that you will not let this deter you from visiting us again... More 

Jakarta, Indonesia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed only 2 nights on January 29-31, 2016. This hotel has a perfect location, just walking distance to Orchard road. 1. Checked in and checked out process was so fast by Amy (reception staff). She's so friendly and adorable (thank you Amy 😊). 2. Room was awesome, clean, coffee machine and tea provided, bathroom also fantastic. 3. Thank you also... More 

Helpful?
Thank OrinRibaldi
PanPacificOrchardSG, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thank you also for mentioning our friendly and helpful staff, we will pass on your compliments to them. We hope that you will return to Pan Pacific... More 

Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Managed to get a mystery deal on Wotif here for 1 night and was exceptionally pleased with the service and decor of the hotel. It's situated just off Orchard Road in a quiet location away from all the hustle which is what you would probably want in the city. From check in through to check out, we did not experience... More 

Helpful?
Thank sports2304
PanPacificOrchardSG, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We are also glad that you enjoyed the convenience of staying at our hotel, which is a mere stone's throw away from the main Orchard Road shopping... More 

sydney
1 review
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 3 nights on business. Comfortable room, perfect location, excellent service - particularly Ken and his team in the Pacific Club. Faultless attention to detail. First time at this hotel, and will be returning. Thank you, Ken.

Helpful?
Thank stumpytSydney
PanPacificOrchardSG, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making the choice to stay with Pan Pacific Orchard. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thank you also for mentioning our friendly and helpful staff, we will pass on your compliments to Ken and his team. We hope that you will return... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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