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Pan Pacific Orchard

5.0 of 5 10 Claymore Road, Singapore 229540, Singapore
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Pan Pacific Orchard
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Pan Pacific Orchard
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953 reviews from our community

Traveler rating
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    83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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  • Chinese (Simplified) first
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    (222)
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Columbus, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars NEW

We can't say enough about this beautiful hotel. Upon arrival, we were offered tea and warm washcloths, and were able to wait in the lovely lobby while our room was ready. This hotel is within walking distance from all the fantastic shopping, but far enough to be in a quiet neighborhood. A MUST is a visit to the pool (order... More 

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Singapore
1 review
5 of 5 stars Reviewed 3 days ago NEW

Booked the studio suite for a 2D1N stay. It was perfect, the amenities and location was great. Location is right smack in the middle of town. Amenities such as the basics were provided and easily accessible. I really enjoyed the short stay.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
Brisbane, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have stayed in many hotels in Singapore over the years and i am a seasoned traveler, this is the first time at the Pan Pacific Orchard (PPO) for 1 week, "WOW "& "STUNNED"are two words i would used to describe PPO. Great location, excellent staff from room to front counter and most of all great value for money. Great... More 

Was this review helpful? Yes 2
Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm a returning guest of PP Orchard and have never been disppointed in my few times here. Had a lovely anniversary staycation w my wife at the PP Club. The service from check in/check out has always been top class. PP Club was an excellent choice for us. There are two matters which i thought management could hve a look... More 

Was this review helpful? Yes 1
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are pleased to know that you have always been pleased with the exceptional service standards by our associates, and that this trip was no different. We are also delighted to know that you enjoyed the full suite of benefits as a Pacific Club member, including breakfast and evening... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

truly five star accommodation. Staff quickly rectified a mistake in my part with the reservation (i had booked the wrong dates and they changed it for me at no extra charge, although a no show had technically occurred). My request for early checkin was granted immediately and checking in was fast and effortless on my part. Invited about 20 friends... More 

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard. We are delighted to know that our associations at our reservation desk were accomodating to your requests for change of booking, and at check-in, our front office associates made sure your check-in process was efficient and quick. We are also happy to hear that our associates were prompt in responding... More 

Haifa
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pan Pacific is my favorite hotel when visiting Singapore on business. The location is centeraly perfect and the hotel facilities are great if you prefers to stay on the premise. The breakfast buffet is superb, All in all, Pan Pacific Orchard is highly recommended.

Was this review helpful? Yes 1
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard. We are happy to know that you found our hotel conveniently located in the heart of Orchard Road and close to major shopping and entertainment outlets. We are also pleased that you enjoyed the sumptuous breakfast spread available at 10 at Claymore. and honoured that you would recommend the hotel... More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

my first time at a fancy hotel in Singapore as prior to this I would make do with budget hotels. Impeccable service, pretty decent internet speeds, one of the friendliest bunch of front desk/reception crew that welcomed my enquiries with a smile. The location is technically spot on if you're wanting to be on SG's shopping belt, though I must... More 

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

NEW Thank you for making Pan Pacific Orchard your hotel of choice. We are delighted to know that you experienced impecabble service at all times during your stay with us, and that our associates were friendly at all times. With regards to the location of the hotel, we are pleased that you enjoyed the convenience of our hotel as it... More 

Sydney, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked a day rate at this hotel, as we had a long transit stop on a connecting Singapore Air flight. We arrived earlier than expected and the staff at reception gave no hesitation in allowing us to check in early and also upgraded our room for free. It was the perfect place to have a swim in the great... More 

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard. We are glad to know that our associates were prompt and responsive at all times, even taking the initiative to upgrade your room. We are glad that you managed to enjoy our Outdoor Mineral Water Swimming Pool and Technofit Gym, as well as explore the surrounding Orchard Road shopping belt,... More 

Tel Aviv, Israel
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed there for two nights. The hotel is absolutely amazing. Fast check in. Perfect service. Room was clean. Superb breakfast. In room dining menu should be improved to include more variety of dishes. The location of the hotel isn't perfect: 10 minutes walk to reach the nearest MRT (subway) station makes the hotel inaccessible to public transportation.

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are pleased to know that you were impressed with the speed of check-in, impecable service and delightful cuisine at our signature restaurant, 10 at Claymore. With regards to the in-room dining menu selection, please be assured that your feedback has been taken into consideration. If you have any... More 

Bangkok, Thailand
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pac Pacific has become my favorite hotel when visiting Singapore on business. The location is perfect if one wants to go shopping, but facilities are great if one prefers to stay on the premise. I normally enjoy to relax at pool and / or in sauna after a long day in the office. The breakfast buffet is superb, but for... More 

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard. We are flattered to know that we are your favourite hotel when visiting Singapore on business. As you have mentioned, we are conveniently located at the crossroads of Orchard Road,offering guests with accessibility to town yet a stone's throw away for some respite and relaxation. We are also glad to... More 

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Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Location: Singapore > Singapore > Orchard Road
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pan Pacific Orchard 5*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Expedia, Pan Pacific Hotels Group, Hotels.com, Orbitz, Booking.com, Cheap Tickets, Priceline, HotelTravel.com, Agoda, Odigeo, Hotel.de and Tingo so you can book your Pan Pacific Orchard reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore
Hotel Style:
#8 Spa Hotel in Singapore
#11 Business Hotel in Singapore
#14 Family Hotel in Singapore
#17 Luxury Hotel in Singapore
#19 Romantic Hotel in Singapore

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.