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Pan Pacific Orchard

Travelers' Choice award winner
Hotel website
10 Claymore Road, Singapore 229540, Singapore
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20% off room rate
Best prices for: 1 room 1 guest
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Pan Pacific Orchard
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Pan Pacific Orchard
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981 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
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Lancashire, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic place to stay. Right behind Orchard road. All the staff very friendly and so helpful.The breakfast chef was brilliant cooking all sorts of egg dishes.always with a smile. Would stay again without a doubt. Also the Italian attached to the hotel was superb.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

A good base for Singapore! We were impressed by how friendly all the staff were. Recommending various places to go and food to try. Our room was super clean and well maintained by housekeeping in regard to enduring we always had fresh towels etc. We tended to eat out as the hotel food prices were slightly on the expensive side... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I have stayed at the Pan Pacific for the third time recently, and for the third time we had a very nice and comfortable stay. The room is always kept spotless and the swimming pool / spa area are excellent. The breakfast is great with many options and fresh ingredients. We would like to thank the staff... More 

Was this review helpful? Yes 1
sydney, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After researching various hotels we chose this one mainly for its location (around the corner from Orchard road) and the fact that wifi is free. Many of the hotels of similar standard were charging for wifi. Front desk is very helpful and our check in process was seamless. The rooms are of a good size for 2 adults. Clean and... More 

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Dubai, Uae
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for 5 days and I wish I stayed somewhere better. They say its close to the tourist spots but the walk from the hotel is actually a bit faaar especially for someone with a toddler in tow! Room we were given is tinnyyyy, I had to request to be moved to another room and pay extra $. Breakfast... More 

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice, and are glad that you enjoyed our sumptuous breakfast spread as well as Outdoor Mineral Water Swimming Pool. We regret to hear about your less than ideal experience when travelling to Orchard Road. Our hotel is located just five minutes away from the main Orchard Road shopping belt and... More 

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

Spent 4 nights on my regular business trip to Singapore. Good location with nice clean rooms. Breakfast was disappointing and nothing great with limited choices. The only thing that liven up my breakfast experience was the omelette chef with a friendly greet to all customers! Getting a cab is difficult and they forget my daily newspaper!

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choopsing to stay with Pan Pacific Orchard during your last business trip to Singapore! We are happy to know that you found our hotel conveniently located at the crossroads of the famed Orchard Road shopping district, with easy access to the nearest shopping and entertainment facilities. We are also happy to know that you found our guestrooms... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is situated in a convenient location, 5 minutes walk to Isetan and Ion Orchard. The customer service is one of the best that I've ever encountered. I complained about some noise during night through an online survey. Exceeded my expectations, the management really took it very seriously to rectify and kept me updated of their effort. I was... More 

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are happy to know that you found our hotel conveniently located along Orchard Road and close to major shopping outlets like Isetan and Ion Orchard. We are also delighted to hear that our associates were warm and friendly at all times, and ready to assist whenever necessary. As... More 

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was our 10 year anniversary and Amy at Reception and the entire team of staff made our short holiday most memorable. The breakfast chef with his cheery smile and enthusiastic welcome and farewell every morning really our day magically. The rooms were spacious and very well serviced and the location of the hotel is fabulous - convenient to Orchard... More 

Was this review helpful? Yes 2
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to holiday with Pan Pacific Orchard during your recent wedding anniversary! We are dellighted to hear that our associates and chefs were warm and friendly at all times, which made your mornings especially enjoyable and a great start to the day. We are also pleased that our modern guestrooms were well-maintained, and that you found our... More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really enjoyed my stay here over the weekend as we had our wedding nearby and needed a room to stay and keep our logistics etc. The hotel staff were attentive and helped us with the parking arrangements although our wedding was not there. Breakfast was also in a comfortable setting and the staff were attentive to our needs. Really something... More 

Was this review helpful? Yes 1
Christchurch
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked for 3 nights. I had emailed asking if I could surprise my husband wth a nice room for our anniversary. Gorgeous room, rose petals. Pillows sooo comfortable. Close to a supermarket. Hard Rock cafe a 5minute walk away. About a 10min walk to train. Would stay again.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are delighted to know that you chose to stay with us during your anniversary, and that our associates were prompt in accomodating your request of a special room to surprise your husband. We are delighted to hear that you enjoyed our spacious and modern guestrooms, and also our... More 

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Prices are for 1 room, 2 adults
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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.

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