We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pan Pacific Orchard

Travelers' Choice award winner
Hotel website
10 Claymore Road, Singapore 229540, Singapore
Special Price
25% off room rate
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pan Pacific Orchard
Professional photos View all
Browse nearby
Pan Pacific Orchard
Write a Review

1,051 reviews from our community

Traveler rating
    591
    331
    88
    34
    7
See reviews for
161
264
82
395
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1051)
  • Mar-May only
    (321)
  • Jun-Aug only
    (216)
  • Sep-Nov only
    (263)
  • Dec-Feb only
    (251)
All months
Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed yesterday NEW

All staff members whom I have contact with were very courteous and helpful. The service was with a personal touch, which makes it memorable. The room was comfortable. In-room amenities were good. Love the thoughtful little things they place around the room to up the entire experience a notch.

Was this review helpful? Yes 1
Manila, Philippines
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed in pan pacific for two days with my mom this May. Check-in was quick & easy. What I appreciated was they made us sit in the lobby lounge during the check-in process instead of having to wait in the front desk counter. The bell man was also very helpful & attentive throughout our stay. The rooms were clean... More 

Was this review helpful? Yes
Poole, United Kingdom
Top Contributor
545 reviews 545 reviews
71 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great downtown location. Handy for all forms of Singapore transport so you are laughing. The buffets in the morning and the evening are really good but the place comes alive with the superb attitude of the staff. I am beyond jet lagged and was quite fragrant when I got here and they welcomed me like the Prodigal Son. Just lovely... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

Such a beautiful hotel! Lobby is very sophisticated. Huge rooms, outstanding service, great restautants, and good location. It is ideal for business travellers and honeymooners. Will reccomvmend this hotel.

Was this review helpful? Yes
PanPacificOrchardSG, Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are extremely pleased to know that you find our hotel ambience warm, modern and sophisticated. Delivering a personalised experience to each of our guests is at the heart of Pan Pacific Orchard and we are glad to know that you have experienced this not only through the intricate... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

I was spending the weekend in Singapore with my baby to go baby stuff shopping and see friends. I chose this hotel because it was opposite Forum, which is basically a kids shopping mall and it was the cheapest hotel by at least 50% that matched my requirements: location/ family friendly /pool /spa /babysitting /wifi. Because it was cheaper than... More 

Was this review helpful? Yes
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard! We are pleased to know that you chose our hotel for its proximity to specialist retail outlets along the famed Orchard Road shopping belt, such as Forum shopping mall, which as you have mentioned, contains an array of children's items. We are also extremely glad to know that we ticked... More 

Swansea, Wales
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Myself, husband & 2 children stayed for 2 1/2 weeks in this lovely hotel at Easter. Hotel is well located close to shops & transport, relaxing hot tub, sauna & steam room area, & large pool with stylish loungers & pleasant outlook; Lovely buffet breakfasts with freshly squeezed juices & personalised omelettes memorized by the friendly chefs; Staff attentive, kind,... More 

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are delighted to know that you find our hotel a close proximity from the main Orchard Road shopping district, and that you enjoyed the relaxing facilities on our Wellness Floor such as our jacuzzi, sauna and Outdoor Mineral Water Swimming Pool. At Pan Pacific Orchard, we pride ourselves... More 

Singapore
Top Contributor
81 reviews 81 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Love the lobby, nice room, spacious coffee/drink bar good for socialising or business meeting, a well equipped gym and a decent pool. While it is located in the heart of Orchard Road just next to the Thai Embassy, it is actually away from the busy shopping street.

Was this review helpful? Yes
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are pleased to know that you thoroughly enjoyed our warm and inviting lobby, as well as our modern Pacific Club lounge. We are also delighted to know that you managed to try out the facilities on our Wellness floor such as our Technofit gym and Outdoor Mineral Water... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

These are the two most awesome employees at the pan pacific orchard. They will do everything possible to make sure you are happy. I can not say enough about Sheryl and Roy. Amazing customer surface. They always seem to go above and beyond. I could not be more impressed with how they took care of my every need during my... More 

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are delighted to know that you were exceptionally pleased with the warm and friendly service provided by our associates throughout the hotel, especially Sheryl and Roy. We look forward to your next visit to the hotel! Warmest regards Valerie Loy Marketing Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Sheryl Soh and Ray Soo, were amazing! They provided some of the best service I have ever had. I have traveled many places and these two far exceed any other service I have had. If you visit Singapore you must meet and experience their awesome hospitality!

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are pleased to know that you had an exceptional time at the hotel, and that our associates were warm and friendly at all times, especially Sheryl and Roy, and that this extra touch made your trip a most memorable one. We look forward to having you back with... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is the third time I'm staying in this hotel. The staff are great and very polite, the hotel is located in a very good place in Singapore so you can enjoy the evening after a tiring work day. ----------------------------------------------

Was this review helpful? Yes
PanPacificOrchardSG, Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing Pan Pacific Orchard once again, we are delighted to know that this is your third stay with us! We are happy to know that our associates were all friendly and polite, warm and ready to assist at all times. We are also pleased to know that you find our hotel quiet and tranquil, a respite away... More 

Questions? Get answers from hotel staff and past guests. Ask a question

892 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (297)
Viewed
Dining (43)
Viewed
Room/suite (98)
Viewed
Hotel & grounds (38)
Viewed
View from room (9)
Viewed
Bathroom (49)
Viewed
Pool/beach area (12)
Viewed
Other (48)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (551)
Viewed
Amenities (107)
Viewed
Executive King Room (80)
Viewed
Pacific Club King Suite (104)
Viewed
Pacific Club Studio King Room (93)
Viewed
Pool (22)
Viewed
Premium King Room (75)
Viewed
Restaurants and Bars (36)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (6)
Viewed
Room/suite (12)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...

Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities