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All 293 Singapore hotels

Pan Pacific Orchard

4.5 of 5 Hotel   |   10 Claymore Road, Singapore 229540, Singapore
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86%
Ranked #18 of 293 Hotels in Singapore
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Kristi D Carbondale, Kansas, United States
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767 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
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English first
Carbondale, Kansas, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I really enjoyed my staff extensively. I arrived very late and had to leave fairly early. The staff was very helpful in making sure I received what little rest I could get. Food was great! They helped with a minor medical issue and got me to a local pharmacy which was a huge help above and beyond.

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with Pan Pacific Orchard. We are extremely pleased to know that you enjoyed your stay with us, and that our associates took the extra effort to ensure that you had a most comfortable stay. We are also delighted that you enjoyed the quality and spread of food choices available at our restaurants. Lastly, our associates take... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

One of the best hotel in Singapore. Excellent service. Great food. Great rooms: big, clean, great equipments great huge bed. With a nice gym and pool. Great staff. Great location. I have just good things to say about the hotel. Recommend!!!

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are honoured that you think we are one of the best hotels in Singapore! Indeed, one of the hallmarks of our hotel is the warm hospitality provided by our associates as well as their keen attention to detail, and we are delighted that you have enjoyed this. We... More

San Luis Obispo, California
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a excellent location close to everything in downtown Singapore. Recommended for business use. Very nice pool area which you should try. The restaurants and food are very good. The rooms are nice. Good value for money.

Was this review helpful? Yes 1
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with 10 at Claymore on your last business trip. We are pleased that you find our hotel’s location excellent. As you have mentioned, we are close to major tourist attractions in Singapore and a stone’s throw away from the famed Orchard Road shopping district. We are also delighted that you enjoyed our hotel amenities... More

New York
1 review
5 of 5 stars Reviewed 1 week ago

The service and stay was great, with frequent housekeeping whenever you leave your room so it's always fresh and clean for sleeping and resting after a long shopping or exploring trip around the Orchard shopping belt or the cultural areas such as Kampong Glam. Thanks Pan Pacific for the great stay. Great location, great amenities and even great food at... More

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard. We are delighted to know that you had an amazing stay with us. As you have mentioned, we place great emphasis on ensuring that all our rooms are clean, spacious and well-maintained at all times for the comfort of our guests, and we are glad that you had a first-hand... More

Perth
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Spent only a few days in this hotel and glad I didn't stay longer. The rooms were not that flash and the bathroom was so small. As there were two double beds in the room there was not much room to walk around the beds or put your suit cases down any where. To open the wardrobe was difficult as... More

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for visiting Pan Pacific Orchard! We sincerely apologize for the inconvenience you experienced during your stay. As we were in the midst of replacing some of the hotel’s amenities including the ironing boards and irons, we regret that a new set was not placed in your hotel room. However, please be assured that we are always ready and... More

Geneva, Switzerland
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Took a suite for the whole family with two roll-away beds in the sitting area. Very comfortable, great breakfast buffet, super friendly staff, and all in a great location, just off Orchard rd but still quiet. Pool area was nice and empty. Definitely recommend for families over other hotels.

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying at Pan Pacific Orchard with your family! We are extremely pleased that you found our room comfortable and well-maintained with amenities such as our Nespresso Coffee Machines and a premium selection of Gryphon teas, which we trust your family enjoyed. We are also delighted to know that you found the buffet breakfast spread delicious and that... More

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visit Singapore often but this was the first time I stayed at Pan Pacific on Orchard (Claymore) and I loved it. Firstly the rooms were totally value for money, then there was the friendly staff and the convenient location. I will come back for sure.

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay at Pan Pacific Orchard! We are delighted that you have had a most enjoyable stay at our hotel and that you found the rooms clean and spacious. We are also happy that you had a first-hand experience of the warm Pacific hospitality that we are known for. Lastly, as you have mentioned, our hotel... More

Canberra, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 3 days in late July. Booked an Executive Suite and the checkin process was very quick and simple. The Executive Lounge was excellent and the service throughout the hotel very professional. Our only problem was with the shower which had no proper drainage and flooded half the bathroom. Location is very convenient.

Was this review helpful? Yes 1
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard. We are delighted that our associates were prompt in delivering a seamless check-in experience, and quick to attend to your every need during your stay. We are also pleased that you enjoyed the ambience and exclusive amenities in our Pacific Club Lounge, such as breakfast in the comfort of the... More

Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

There are quite a few fancy/huge hotels but the pan pacific at claymore has its own charm it's a bit small compared to others but the service ,hospitality,cleanliness is unbeatable. I have stayed in many hotels all over the world but the staff out here is so good they take care of everything and they swift and prompt in their... More

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice! We are delighted to know that you had a wonderful experience staying with us. Here at Pan Pacific Orchard, we take pride in creating memorable experiences for every guest and ensuring that you enjoy a home away from home. We are also pleased to know that you find our... More

Hong Kong, China
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Excellent staff and service. I also left things in the room and housekeeping kept them for me. We did not eat except once for lunch when food was slow coming but good. Very convenient to ?central areas and MRT but quiet at night. Rooms are big, well equipped and well serviced with your own coffee machine/tea available at all times.... More

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay at Pan Pacific Orchard! We are happy to know that you were pleased by the high standards of service provided by our associates, who took great care to ensure that the items you left behind were kept in good condition. We are also glad to know that you found our rooms clean, comfortable and... More

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Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Pan Pacific Orchard 4.5*
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Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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