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Pan Pacific Orchard

Travelers' Choice award winner
Hotel website
10 Claymore Road, Singapore 229540, Singapore
Special Price
25% off room rate
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Pan Pacific Orchard
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1,088 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
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  • Mar-May only
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Melbourne, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is the perfect hotel in my opinion, go to Singapore fair bit for work and I have found my place, offered upgrade for xtra 10-15 Sing- well worth it. EASILY the best shower I have had, the pressure!!! had a surprise birthday cake left in my room, thought it would be a sponge .......nah chocolate mud cake to die... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

the best service in singapore . Thank u to Sheryll and Roy and Ada from Pacific Club. Both Sheryll and Roy can remember my preference. They took care of us very well. without any doubt I will be back for sure. highly recommended

Was this review helpful? Yes 1
Perth, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Situated just behind Orchard Rd this was a good choice hotel. Very good service from getting out of the taxi through check-in everything was very professional. Rooms were average sized but quiet and contained all the fixtures you would expect of this type of up market hotel. Outside swimming pool was always quiet and a bonus.

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Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Booked a staycation with Pan Pacific Orchard at their Pacific club studio king room for 3D2N. The bar was well-stocked with a good selection of tea and coffee. Decaffeinated coffee was also provided for those allergic to caffeine. Housekeeping was also prompt in cleaning our room and replacing toiletries which we needed. The sunken bathtub was a special feature which... More 

Was this review helpful? Yes 1
Madison, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Feels almost home.. Great room, excellent service, Was staying in Singapore for 6 days and this hotel is my favorite in Singapore of all hotel. Its a nice buisness hotel with good options for frequent travelers.

Was this review helpful? Yes 2
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are delighted to know that our hotel has provided you with such a wonderful experience that you almost felt like you were home. We are also pleased to be your favourite Singapore hotel and we hope that this never changes! Looking forward to welcoming you at Pan Pacific... More 

Ra'anana, Israel
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I have spent more than a week at the Pan Pacific Orchard hotel and it was great pleasure and fun. A real 5* hotel offering ultimate lodging conditions from spaciouse and well furnished room to SPA, pool and gym. services. Food was excellent and varried and espacially the VIP lounge and other services that go with it at a very... More 

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing Pan Pacific Orchard for your trip accommodation. We are extremely pleased that you had such a wonderful experience at the hotel from the comfortable guestrooms to the Pool, Gym and St Gregory Spa. Likewise, we are glad that the Pacific Club Lounge were to your liking and that our associates were able to provide top service... More 

Singapore
1 review
4 of 5 stars Reviewed 1 week ago

The clean room, comfortable bed, quiet surroundings, wonderful friendly staff, secure carpark and good convenient location. It was a wonderful stay for me and my mother. There are 2 flat screen TV to enjoy. The living room was comfortable and wew love the live orchid touch. The room is a peaceful and comfortable resting place after a busy day in... More 

Review collected in partnership with Pan Pacific Hotels Group

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PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay in Pan Pacific Orchard. We are delighted that your mom and yourself had marvelous time at our hotel and that our associates provided excellent service to you. The hotel is also proud of our country's beautiful national flower thus we are thrilled that you liked the live orchid touch in the guestroom. Do come... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

After long flight from San Francisco, Ca to Tokyo then to Singapore was great to find a great room clean, and big bath tub to relax in after long day of travels. Two block from all the action and shopping on orchard rd. Pleasant front desk personal. Will stay again on next business travel and will recommend to my company.

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with Pan Pacific Orchard. We are pleased that the hotel's guestroom and service associates provided an inviting and relaxing option after your long flight to Singapore. On top of that, we hope that the location of the hotel added much convenience to your trip. We greatly appreciate your consideration in staying with us for... More 

Jakarta, Indonesia
Top Contributor
67 reviews 67 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

I recommend you all taking the pacific club floor. Why? simple! they have this exclusive club room which you can enter like whole day long! I stay here for 5 nights with my parents on march 2015. While we're staying, Us without going out or paying more in the restaurant we can just grab some lunch or snack in the... More 

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PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard as your hotel of choice. We are glad that you have enjoyed the Pacific Club and its benefits, from the convenience of the food provided to its impeccable service. It is wonderful to know that one of our associates has left such a memorable experience on you and we are sure that her... More 

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good business class hotel conveniently located near Orchard Rd shopping areas. Less ideally located for business district (but in reality everything is quite close in Singapore!). Breakfast is excellent, but a little expensive if not included in your room rate,

Was this review helpful? Yes 1
PanPacOrchard, Manager at Pan Pacific Orchard, responded to this review

Thank you for your decision to stay at Pan Pacific Orchard. We are happy that you found our hotel's location of great convenience for your trip and that you enjoyed the superb breakfast selection the hotel has to offer. We hope to see you back at our hotel soon! Warmest regards Valerie Loy Marketing Communications Manager More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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