Had dinner buffet with family previous night. Food was great, service was impeccable and I don't mean the "doing my job" kinda service. The staff from the waiters to the chefs were all very friendly and made a point to ensure dinner was great. Wanted to get the staffs' name to commend their great service, but slowly realise that they... More

Manikandan Banquet Operations Supervisor for the Pan Pacific Orchard Hotel Singapore goes far beyond his duties to supply perfect assistance to guests that I have experienced around the world. I recommend the hotel to any business for their employees or quests. I am sure Manikandan and the hotel would you give holiday makers the same excellent assistance and feeling.

My wife and I held my wedding soleminzation there. We stay a night in the studio room. The room is spacious and clean. Their service is excellent. We held our wedding lunch at the restuarant 10@claymore. The whole event was excellent. The food was superd. The service provided by the restuarant was also superd. We highly recommend everyone who wish... More

My husband and i stayed for 2 nights at Pan Pacific Orchard. The room was absolutely beautiful and clean. The bed was large and comfortable. The bathroom was very modern and lovely. Breakfast was included in the rate and was very nice. The front desk staffs were friendly and very helpful. And the location was good, near to shopping center... More

On a recent trip to Shanghai we stayed at the Pan Pacific Orchard with our two small children twice (going in each direction as a stopover). We had emailed before explaining we would need two beds and arrived with very tired children late at night. We asked again at check-in to ensure beds were there for the children and were... More

Stayed here for seven nights in May.Our experience at this hotel from the time we stepped from our taxi until we left was unforgettable.The staff are what makes this hotel so good.They are so friendly,willing to help in any way,always smiling and would also provide tips for sightseeing. Check in was a breeze with our room ready for us after... More

Stayed for 4 nights at this hotel with my group of friends. Our rooms were beautiful, the bed is super comfortable, reminds me of Westin's heavenly bed, but bigger. My girlfriends and I love the the spa. We went there at least 3 times during our stay, and Kristine- the spa manager always ensured that we had the best experience.... More

I had an excellent experience here overall for a business trip. Its definitely worthy of a 4.5 star hotel, and for a reasonable price. The room was quite good- good size and quite clean. Work desk in a L shape was quite functional, with power connectors for western devices also, which was nice. The bed was quite soft, with a... More

Hotel is nice, clean, modern and spacious, especially according to European standards. It actually looks much nicer inside then on the outside! Good breakfast with variety of fresh fruits, hot Asian and European food, omelette and fresh juice stations. The only option for the evening is a buffet dinner, as the restaurant is currently under refurbishments. Good small spa with... More