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All 291 Singapore hotels

Pan Pacific Orchard

4.5 of 5 Hotel   |   10 Claymore Road, Singapore 229540, Singapore
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86%
Ranked #14 of 291 hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
NYCFrequent_traveler New York City
  • Reviews (696)
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696 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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English first
Perth, Australia
1 review
2 of 5 stars Reviewed yesterday NEW

I can't express how disappointed I feel. I, like most young families travelling overseas , did extensive research prior to bringing our family to Singapore, and felt the Pan pacific Orchard was a great choice ( not to mention paid top dollar for a Pacific suite with interconnecting room). WRONG. Day 1 was ok, but by day 2, hundreds of... More

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New York City
Contributor
19 reviews 19 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a very nice 4 day stay at the Pan Pacific Orchard in January 2014. We travelled for my business but stayed as a family (two adults, two children under 4). The service we received from the hotel staff was what completely made the stay. We booked a Pacific Club Studio King to have enough space for a crib... More

Was this review helpful? Yes 1
Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

No doubt the check in experience is one of the best I've had. But it kind of goes down hill from there. I arrived on a Sunday afternoon. After checkin I decided to unpack. The closet is way too small - in every direction. There is a short set of drawers in the bottom of the closet which prevent hanging... More

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for choosing to stay with us at Pan Pacific Orchard. We are glad that you enjoyed the impressive check-in experience, our associates’ excellent service, and found the bed comfortable. Thank you for your feedback regarding the room closet, housekeeping and bar. We have taken these points into consideration and taken steps with the relevant parties to improve in... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Singapore is a great place to visit, but can be expensive. I found the Pan Pacific (Orchard) to be excellent value when quality and service is compared with price. Great staff, well-appointed rooms, and a great location.

Was this review helpful? Yes 1
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with Pan Pacific Orchard! We are glad that you valued the excellent service and warm hospitality of our associates, a winning characteristic of our hotel. Our guest rooms are one of the largest across similarly-tiered ones in town and are spacious, well-furnished with premium amenities. At Pan Pacific Orchard, we aim to ensure every guest has... More

Australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Pan Pacific Orchard in an Executive Room for 3 nights just recently. First and foremost, great location! Walking distance to Orchard Road and the MRT. Taxi's are also readily available. The room was spacious, clean, comfortable and overall very pleasant. The bed was so comfortable too! The staff were just lovely! Always smiling and greeting you... More

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your hotel of choice. We are delighted that you enjoyed the warm hospitality of our associates, convenient location of our hotel and found the rooms spacious, clean and comfortable. It is also heartening to know that you thoroughly enjoyed our pool and TechnoGym facilities as well. We will be sure to convey your... More

Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here 2 times, in different room but both room has aircond problem, either freezing or noisy. Aside of the aircond problem, everything just perfect, excellent location, attentive staffs in the reception, breakfast Restaurant and concierge, gym, and delicious buffet breakfast. What uplift my experience with Pan Pacific Orchard was when I could comfortably use gym, relaxing on swimming pool... More

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DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific your hotel of choice on both trips to Singapore! We are glad that you enjoyed the warm hospitality and attention to detail of our associates. At Pan Pacific Orchard, we aim to ensure that every guest has a unique, personalised experience with us. We recently revamped our fitness centre to be outfitted with the... More

1 review
4 of 5 stars Reviewed 1 week ago

Good location in the heart of orchard road. Within walking distance to the Train station, Bus stop and popuar shopping malls. Its quite although its in town, Serene and safe area. The bed for room of 2 is kind of small but overall the hotel is well maintain.

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with us at Pan Pacific Orchard! We are happy to hear that you enjoyed the central yet serene location of our hotel, close to various transportation options and shopping malls. We are also pleased that you found the hotel well-maintained and comfortable. We look forward to hosting you again on your next holiday to Singapore! Warmest... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great for a business stay,ticks a lot of boxes. Room was spacious, clean, comfortable with terrific bathroom. The service was attentive and the restaurant and bar downstairs wonderful. Breakfast is a real highlight, fantastic food and plenty of choice for everyone.

Was this review helpful? Yes 1
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for making Pan Pacific Orchard your choice! We are delighted that you enjoyed your stay and found our room spacious, clean and comfortable, and the refreshing shower amenities in our bathroom, terrific. It gives us great pleasure to hear that we were able to be of service to you during your stay and also to learn that you... More

Seattle, WA
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed several times, most recently June 2014. My most recent stay was not a good experience, and I won't be back. On the plus side, the location is convenient and the lobby is nice. The staff seems eager to please, for example greeting me right as I got out of the taxi to begin the check-in process. The hotel... More

Was this review helpful? Yes
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for staying with us at Pan Pacific Orchard on your recent visit, once again! We are pleased that you enjoy the convenience of our hotel, the lofty lobby and our associates’ warm hospitality and eagerness to make every experience a unique and personal one for you. We apologize for the inconvenience you had experience in the guest room... More

Galveston
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

As always the staff is very helpful and courteous. I have been staying at the Pan Pacific since my first visit in 2008. The only time I stay anywhere else is when my wife accompanies me, she loves the Shangri La Valley Wing. We have set up a corporate account here as well. The only disappointment this trip was the... More

Was this review helpful? Yes 2
DeanRossilli, General Manager at Pan Pacific Orchard, responded to this review

Thank you for your choosing to stay at Pan Pacific Orchard over the years! It gives us great pleasure to hear that you enjoyed your stay and that you have set up a corporate account with us. To cater to the needs of both business and leisure travellers, our spacious guest rooms are now well-equipped with refreshing shower amenities, Nespresso... More

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Additional Information about Pan Pacific Orchard

Address: 10 Claymore Road, Singapore 229540, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pan Pacific Orchard 4.5*
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Also Known As:
Pan Pacific Orchard Hotel Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Singapore

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Singapore #10 Business Hotel in Singapore #14 Top resorts Hotel in Singapore #14 Luxury Hotel in Singapore #21 Romantic Hotel in Singapore #21 Family Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
The newly refurbished five-star business hotel is proud to unveil a refreshed collection of guestrooms, meeting spaces, facilities and food and beverage outlets. Conveniently located in the vibrant shopping district of Orchard Road, Pan Pacific Orchard is an oasis in the heart of the city. Our rejuvenated guest rooms are distinguished by soothing palettes, natural accents and modern furnishings inspired by the inviting warmth of the Pacific. Invigorate your senses at our newly introduced award-winning St. Gregory spa. Relax and rejuvenate your body and mind with signature spa treatments or indulge in 10 at Claymore’s signature Plates of Pleasure, a delightful repertoire of premium meats grilled to succulent perfection, coupled with a delectable buffet spread. Exuding understated sophistication, Pan Pacific Orchard, Singapore is your ideal getaway for busy urban dwellers. ... more   less 
Number of rooms
206

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