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Mandarin Orchard Singapore

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333 Orchard Road, Singapore 238867, Singapore
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1 room 1 guest
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Mandarin Orchard Singapore
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6,039 Reviews from our TripAdvisor Community

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Traveler rating
    1,711
    2,569
    1,124
    407
    228
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1,850
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1,942
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (455)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (6039)
  • Mar-May only
    (2017)
  • Jun-Aug only
    (1661)
  • Sep-Nov only
    (1107)
  • Dec-Feb only
    (1254)
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1 review
5 of 5 stars Reviewed today NEW

We really enjoyed staying at Mandarin Orchard. Going around the city was a breeze because the hotel is near bus stop and train stations. At the hotel restaurant, we met one of their staff, Ms. Gennie Tanhueco. She really stood out among the hotel staff that we met because she was nice, courteous and helpful.

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Dhanbad, India
Level Contributor
3 reviews
5 of 5 stars Reviewed today NEW

The Hotel is a fine property lying on one of the most happening areas of Singapore. The rooms were big, spacious and comfortable. The wifi was fast and the staff friendly. They have a lawn tennis court in the hotel itself, which was a plus. The food was good although some of my colleagues did not like it. Overall, a... More 

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London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spend a lot of time in Asia and I have to say the staff in this hotel are truly professional. I misplaced a jacket on my previous stay and reception agent Nara Lee went beyond her way to try and locate my lost item. Everyone seems very resourceful and also a genuine interest in my stay. I felt very... More 

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Bandung, Indonesia
1 review
5 of 5 stars Reviewed yesterday NEW

Actually its not the first time my family and I stayed in this hotel. The staff was very friendly and helpful, the room was so comfort and clean and the service was very good. I love the location because near with shopping mall and the view from my room was so good. Excellent.

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Santa Cruz de Tenerife, Spain
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The hotel was really nice, maybe is not the best location but there many transport to the city hot-spots. The staff was very friendly and give us lot of information about the city atractions and things to do. Breakfast wasn't great and maybe little overpriced, but it's ok.

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Mandarin_Orchard_SG, General Manager at Mandarin Orchard Singapore, responded to this review

Dear Angel Thank you your wonderful review of the Mandarin Orchard Singapore! We are really happy to hear you enjoyed your stay with us and found our staffs friendly. Guests are always the hotel’s priority and offering traditional warm Asian hospitality is at the centre of what we do. Indeed, it is easy for one to commute from the hotel... More 

Sydney, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 1 night before transiting to Bintan on a work conference. Room were what you would expect from this range of hotel, we all know how crazy expensive Singapore is so were wont talk about value. The hotel is more than clean and comfortable, well appointed rooms, good pool area, excellent bar with DJ, location perfect for shopping and... More 

Was this review helpful? Yes 1
Mandarin_Orchard_SG, General Manager at Mandarin Orchard Singapore, responded to this review

Dear Alex Thank you for your lovely review of your recent stay at the Mandarin Orchard Singapore! We are delighted to hear your expectations were met. With the aim of the hotel of putting guests as our priority, your review and assurance of the team will inspire them to always serve with true Asian hospitality and to create a unique... More 

Albany, New York
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in an excellent location right on Orchard Road, between two subway stops. The room was nice and since we stayed on a club level floor, we enjoyed breakfast and afternoon tea or cocktails every day. Check out can be crowded as many tour groups seem to stay there as well.

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Mandarin_Orchard_SG, General Manager at Mandarin Orchard Singapore, responded to this review

Dear Ms Vera Thank you for your wonderful review of the Mandarin Orchard Singapore! We are most delighted to hear about your pleasant experience at our Meritus Club. Our Meritus Club is truly value for money where one can enjoy all-day drinks with an amazing 360 degree view of Singapore from the lounge. Club guests are most welcomed to enjoy... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I don't normally write reviews, but their service was so horrendous I couldn't help it! We booked a family suite for a night for my friend's bachelorette party. The check-in time was supposed to be 2pm, but when we were trying to check in slightly after 3pm, we were told that the room wasn't ready due to some 'defect'. They... More 

Was this review helpful? Yes 6
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We spent 2 nights at the Mandarin Orchard in August, but got very little sleep. I'm unsure if it was just the room we had (there was an internal door to open it up into a larger 2 bedroom with next door), or if it's a fault of the hotel. To put it simply cannot there is no acoustic insulation... More 

Was this review helpful? Yes 2
Mandarin_Orchard_SG, General Manager at Mandarin Orchard Singapore, responded to this review

Dear Sir/Madam Thank you for your review of the hotel. I apologise for any disturbance during your stay. We always try our best to upkeep a peaceful environment; however at times it is beyond our control. Our Duty Manager can be contacted at any time of the day or night to assist if required, for any reason, including noise pollution,... More 

Melbourne, Australia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Situated in the heart of Orchard Road's amazing shopping strip, the Mandarin Orchard provided us with a great value, high quality week's stay. Large bedroom and sitting room with an equally roomy bathroom with full-sized bath and modern shower cubicle, AND a separate powder room, were provided in an Executive Suite. This was on the upper floors and accommodation at... More 

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Hotel Review Summarization

What travelers say

  • Star hotel(17)
  • Great location(11)
  • Shopping mall(6)
  • Main tower(5)
  • Ground floor(3)
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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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