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All 293 Singapore hotels

Mandarin Orchard Singapore

4.5 of 5 Hotel   |   333 Orchard Road, Singapore 238867, Singapore
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Ranked #85 of 293 Hotels in Singapore
A recent review
4 of 5 stars reviewed today
julesjq Kuala Lumpur
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3,142 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
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English first
Kuala Lumpur
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed today NEW

The hotel is conveniently located along Orchard Road. The room was modern and very spacious and comfortable for four of us. Two adults and two young kids. We had a small cot in the room, and still had plenty of space. Nice big bathroom with shower and bathtub. Unfortunately we had to wait for a long time to check in... More

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Malaysia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed in this hotel with family, total booked 2 rooms and abide reminding the hotel about 10 times (tell me again why do i need to remind them more than 1 time) that we wanted to have a connecting room, NOTHING was arranged. In the end, after much back and forth with the front desk staffs, we were arranged on... More

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Elanora, Australia
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've stayed in many Singapore hotels and was intrigued to try the Mandarin Orchard. Its right above a shopping centre, literally right in the heart of the shopping hub. My short takeaways: Room is ok and as expected There are many lifts but you will still wait a while The bar is lively with a good DJ most nights Breakfast... More

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Udon Thani, Thailand
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Can't beat the location, it's right on orchard rd next to Takashimaya. The room is clean and quite new. Free wifi. Service is average. If you have a choice, DO NOT choose the breakfast there. Not worth a single penny. The service at the breakfast buffet is sooooooo bad.

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Johannesburg
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at the Mandarin Orchard hotel on business for 5 nights at the beginning of September. I found the rooms to be clean but badly in need of a renovation. The décor is old and tired and needs to be modernised. The service at the reception was terrible - anything required from reception took at least 10 minutes or... More

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Singapore
1 review
3 of 5 stars Reviewed 3 days ago NEW

I book an executive suites as a gift for my sis's wedding.The night before her wedding,there was a party and loud music going on the upper level.Though we were transferred to a presidential suite at 1am,the experience was horrendous!Because my sis needs to wake up at 3.45am to get herself prepared for her wedding day!I doubt I will stay in... More

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Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The only reason I would wanna stay at this hotel is because of its location. It's next to Takashimaya and Paragon which is the heart of shopping at Orchard road. However, I couldn't find any other good thing about this hotel. SERVICE IS SO POOR, staff are not friendly and welcoming at all. Especially at breakfast, NONE of the staff... More

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Mandarin_Orchard_SG, General Manager at Mandarin Orchard Singapore, responded to this review

Dear JuLiaNi87, Thank you for your feedback. I am disappointed to hear the rooms did not meet your expectations. Recently a new category of rooms has been introduced; Mandarin Premier category. These rooms are newly refurbished and offer guaranteed bed types for only a nominal amount more than the Deluxe rooms; please do ask about these on your next stay.... More

Singapore
1 review
4 of 5 stars Reviewed 3 days ago NEW

I had a great 1 night stay at the hotel after my tiring solemnization party. Thanks to my contact Ms Charlotte Chew, she had upgrade me to the Club room so as i get to enjoy the lounge and the massage chair in the room after tired day. All was great, except that i waited for more than 30mins for... More

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Mandarin_Orchard_SG, General Manager at Mandarin Orchard Singapore, responded to this review

Dear Wee Ling M, Thank you for taking the time to write your review. May I offer you my congratulations on your solemnization; it is always such a pleasure and honour to be chosen to celebrate such events; thank you for choosing us. I am sorry about the luggage, whilst delays unexpectedly occur, updates should always be given and I... More

Sydney, Australia
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very Beautiful Hotel, right in the centre of Singapore Shopping Mecca: Orchard Road. Great service & helpful Staff. Great big room on 20th floor with good size bathroom, very clean & comfortable bed. Breakfast in Hotel is one of the best we had ever experienced, so much choice & everything so good and fresh. Loved our stay & will consider... More

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Bangkok
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel is right in the shopping areas in Orchard, and not so far away from an MRT. The room I stayed was quite spacious and clean. Overall it looks fine. However, our group stayed there from September 4 to 6 and experienced huge crowds everywhere we were in the hotel. I understand it was a very busy period for... More

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Mandarin_Orchard_SG, General Manager at Mandarin Orchard Singapore, responded to this review

Dear Surburban, Thank you for taking the time to write to the hotel. I would like to find out more about what happened with your group so that improvements may be made. I would be most grateful if you could reach out to me directly so it may be investigated further. In the meantime, thank you for your feedback and... More

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Additional Information about Mandarin Orchard Singapore

Address: 333 Orchard Road, Singapore 238867, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mandarin Orchard Singapore 4.5*
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Also Known As:
Mandarin Orchard Singapore Hotel Singapore
Mandarin Singapore
Meritus Mandarin Singapore
Meritus Mandarin Hotel
Singapore Mandarin

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