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Grand Mercure Singapore Roxy

#70 of 300 Hotels in Singapore
Certificate of Excellence
Hotel website
50 East Coast Road, Roxy Square, Singapore 428769, Singapore
Special Offer
FREE AIRPORT SHUTTLE
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Grand Mercure Singapore Roxy
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3,329 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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Singapore, Singapore
Level Contributor
200 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

And I have to tell you honestly, for someone who stays in such a small country state, so small you could get from one end to another within less than half a day, with so many businesses on the island aiming and having the perception that only foreigner will spend big money with them, you could hardly come across such... More 

Was this review helpful? Yes
Surabaya, Indonesia
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the second time we stayed here. As Accor Plus member, we had free compliment rollaway bed for my child. We like shuttle bus facilities provided by hotel, from/to airport and to Paya Lebar MRT, although is quite far. Front office staffs were nice, helpfully concierge staff and also the good restaurant staff. Nice room, broad enough for family,... More 

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Laurensius, We very much appreciate your wonderful review of your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Perth, Australia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A return visit to the Roxy and another pleasant nights stay. Very large rooms, clean well appointed and extremely comfortable beds all make for a well rested stay. Good shuttle service, extremely helpful staff and a quick complimentary Wifi service are all pluses. The Roxy is not one of Singapore's plush hotels but it does what it does very well.

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Jeffrey, thank you very much for the great review of your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I lost my bag in the hotel that everything was in it, when I rushed to the airport by shuttle bus, the hotel connected me and somebody took it to airport for me, I could not say nothing but only "Thank you!" In fact, their service gave me deep impression, the receptionist, the shuttle bus driver, the old man who... More 

Was this review helpful? Yes 2
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Lisa, We very much appreciate your great review of your recent stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Sydney, Australian
Level Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed here on my last 2 visits to Singapore for work. I'm platinum with Accor so get upgraded to the club floor so free drinks 5-7 and a small breakfast selection.. There is a great sea view from the club floor rooms and lots of ships out the window. The pool area is fantastic and generous size with a... More 

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear "disport", We very much appreciate the great review of your recent stay at the Grand Mercure Roxy Singapore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Boston
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This was pretty much an ideal place for our three night stay in Singapore. The junior suite was quite spacious. We had a large main bed, a sleep sofa and a child-sized rollaway which meant everyone had a comfortable night. The bathroom was also generous with both a tub and a shower and a nice range of toiletries. We were... More 

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear "Buckaroo-8th" thank you very much for your great review of your stay at the Grand Mercure Roxy Singapore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Gold Coast, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at the roxy several times for business trips. Hotel shuttle bus to and from the airport is fantastic and always on schedule. Staff are very professional and helpful. Location is great straight, accross the road is Parkway parade shopping centre and street behind has lots of food options very safe area and only a 5min walk to... More 

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Belinda, thank you very much for your wonderful review and kind comments which are very much appreciated by the entire Grand Mercure Roxy team! It is always good to receive positive feedback which is great encouragement for all staff. We look forward to welcoming you back in the near future and to making your stay most enjoyable again. With... More 

Kulim, Malaysia
Level Contributor
54 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 1 week ago

The good The location is fantastic as it is just opposite the mall (Parkway Parade). There are many choices of food at the mall. The room is good with sufficient space for work, clean and spacious. The breakfast is sufficiently stocked for a business day. The bad The distance to any MRT station is prohibitive. I think the nearest is... More 

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear "LNZJ" many thanks for your great review of your stay at the Grand Mercure Roxy Singapore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Gurgaon, India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The complimentary and timely shuttle to Changi business park was a blessing. So was the breakfast buffet - which could have more / healthier Indian options considering the number of Indian guests there. The staff was helpful and always willing to help. The Market cafe was also very helpful. Great location, great service. Could never connect to the hotel wi-fi... More 

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear 'VanitaKhetan' thank you very much for your great review of your stay at the Grand Mercure Roxy Singapore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Christchurch, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

As the taxis are so cheap in Singapore we took these everywhere from the airport it cost around SGD$17.00. There is no MRT station close by, so taxis and buses are the best way to get around Singapore if staying here. The hotel is very clean and has a great relaxing feel, down at reception there is also a small... More 

Was this review helpful? Yes 2
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear "CHCTravelAgent" We very much appreciate the great review of your stay at the Grand Mercure Roxy Singapore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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Neighborhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighborhood is packed with colorful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.
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