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All 293 Singapore hotels

Grand Mercure Singapore Roxy

4.0 of 5 Hotel   |   50 East Coast Road, Roxy Square, Singapore 428769, Singapore
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Ranked #68 of 293 Hotels in Singapore
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
Bronzey101 Sydney, New South Wales, Australia
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2,856 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, New South Wales, Australia
1 review
3 of 5 stars Reviewed today NEW

Stayed at this hotel for 4 nights. Definitely not a 4 star hotel but a 3 star. Shuttle bus to and from the airport is very easy and convenient to catch. This hotel is out of the city but it is worth while getting away from all the busyness of the city and having some quiet/relaxed time along the coastal... More

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Canberra, Australia
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for a night as we had a 15 hour layover in Singapore and this was close to the airport. The hotel itself is VERY easy to find thanks to the ample signage and location. On arrival, we were warmly greeted and checked in promptly. Nearly every staff member there was wearing a badge saying thry were in training,... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for two nights. Airport pickup and drop off was good. Hotel was ok but perhaps a bit short of other 4-star hotels I have stayed at in Singapore. Room was comfortable but bathroom had not been cleaned properly with hair and talc powder on floor. After first night bed was not made up with cover just pulled up... More

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Dolores H, Thank you very much for your valuable comments. We are glad you find our complimentary shuttle service useful and staff pleasant. It is also delightful to know that you enjoyed our comfortable room and the location of our hotel Thank you for your feedback, I will be ensuring that your feedback is shared with our relevant teams... More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our one night transit stay at the Grand Mecure Roxy. The rooms were large, beds were comfortable and internet was fast. At only $250 a night including a rollout single bed it was a bargain. The breakfast was an highlight, one of the best selections I've seen for a buffet and it was delicious too. The ladies at... More

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Lawrence S, Thank you for your positive comments. We are delighted to read that you found our hotel's staff friendly and helpful and that our rooms are large and beds are comfortable. It is also delightful to know that you enjoyed our breakfast buffet and fast wifi. Thank you for choosing Grand Mercure Singapore Roxy and we hope to... More

Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is my second review of the hotel. We return to Singapore two to three times a year to visit friends and family as well as the occasional business trip where we need to transit. We have lost track how many years we have stayed at "The Roxy". Besides being very comfortable with very friendly service, we find it very... More

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Cantabrian_13, Thank you very much for your wonderful review. It is a pleasure to know that you have enjoyed your recent stay with us, and that you are satisfied with our facilites and services. Thank you once again for the postive review. We look forward to welcoming you back soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We thoroughly enjoyed our stay at the Grand Mercure Roxy. Highlights for us were a large room, wonderful breakfasts and simply superb service. The service at the Concierge desk was amazing. The only thing we missed was not having a washer in the bathroom.

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear GMC446, Thank you for giving us '5 stars'. It is delightful to know that your stay was an enjoyable one and that you bring home fond memories of Grand Mercure Singapore Roxy. Thank you for staying with us and we look forward to welcoming you back soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More

Shimla, India
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed with my wife from 21- 24 Aug 2014. Rooms are spacious , clean and comfortable. Closely located to Airport , so we found many airlines staff staying. Buffet breakfast was good and well spread, we did not had any other meals in the restaurant, Its near to a shopping mall where you can find many eating options. I... More

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Kamal1967, Thank you very much for the positive review. It is a pleasure to know that you enjoyed your stay with us and that you are satisfied with our clean and comfortable spacious room and wide buffet breakfast spread. Your constructive feedback relating to areas where we can further improve our service and product is also wonderful. Thank you... More

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Good hotel, reasonable size rooms, clean, tidy, friendly staff. It's not near an MRT station which makes getting to most Singapore attractions a bit of a hassle, but here's some work arounds: Firstly, the hotel offers a free shuttle to a nearby MRT station at 1000,11000 and 1200 each day. The second option if you want to get to downtown... More

Was this review helpful? Yes 3
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Simonsays01, Thank you for your wonderful review of our hotel. It is a pleasure to know that you enjoyed your stay at Grand Mercure Singapore Roxy. We are delighted to read that your stay was a memorable one, and that you enjoyed the time at Grand Mercure Singapore Roxy. Thank you again for your wonderful review and we look... More

Cairns Region, Australia
Top Contributor
154 reviews 154 reviews
29 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

We loved our stay here, the free shuttle from the airport was fast and very easy to find. Our room wasn't ready when we arrived (10am) so we strolled across the road to the market area for something to eat. By the time we returned our room was ready for checkin. The pool is shallow and not big however, it... More

Was this review helpful? Yes 2
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear fnqfamily, Thank you very much for the positive comments. It is a pleasure to know that you and your family had a wonderful time at our hotel and that all of you enjoyed our facilities and excellent service. Thank you for staying at Grand Mercure Singapore Roxy and we hope to welcome you back soon. Kind regards, Klaus Gottschalk... More

Toulouse, France
Top Contributor
80 reviews 80 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just spent one night here, but considered it would be worth using in the future. It is within 10 minutes taxi ride from the airport. Taxi prices seem to vary. We spent $ 27 going from the airport to the hotel, yet only $15 from hotel to airport. Could be a type of local agreement as it is a short... More

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Simon P, Thank you for your kind compliments. We are delighted that your experience in Grand Mercure Singapore Roxy was well received and that you were able to appreciate the wonderful facilities our hotel has to offer. Thank you again for taking the time to write this review and we look forward to welcoming you back in the near... More

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Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road, Roxy Square, Singapore 428769, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Number of rooms: 576
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Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy

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