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Grand Mercure Singapore Roxy

#73 of 300 Hotels in Singapore
Certificate of Excellence
Hotel website
50 East Coast Road, Roxy Square, Singapore 428769, Singapore
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What travelers say:
Free shuttle
(76)
East coast
(44)
Very good
(34)
Grand Mercure Singapore Roxy
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Grand Mercure Singapore Roxy
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3,218 reviews from our community

Traveler rating
    787
    1,662
    615
    112
    42
See reviews for
1,136
862
330
610
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (3218)
  • Mar-May only
    (773)
  • Jun-Aug only
    (814)
  • Sep-Nov only
    (760)
  • Dec-Feb only
    (871)
All months
Brisbane, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Had a 3 night stay, checking out on 24 April. The hotel is well maintained and very clean. My room on the 16th floor was spacious, the bed was very comfortable and the bathroom was large and had a generous amount of complimentary toiletries. A particularly nice touch was complimentary bottled water, even though the local tap water is safe... More 

Was this review helpful? Yes 1
ORLANDO & AUSTRALIA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is nice. Spacious, Expensive by my standard for what quality you get. Accor Gold was recognised which is always helpful Wasn't happy when the shuttle cant accommodate any bulky items from the airport at midnight I didn't need this hassle when the shuttle was empty and was only me. But I understand rules The rooms are lovely, large... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 3 nights after our cruise from Oz to Singapore got it at a fantastic price.Was a little bit out but with bus stops at front and back of the hotel that was no problem. The room was large with a huge bathroom and a comfortable bed.Complimentary bottled water and toiletries were provided. Would we stay here again?... More 

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Jackie G, Thank you very much for giving us '5 Stars' We are glad you had a wonderful time at Grand Mercure Singapore Roxy. Thank you once again for your very kind review and we look forward to welcoming you back in the near future. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

Tauranga, New Zealand
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very good clean hotel. The rooms were large and of good quality. Reception was very pleasant and helpful. I think a little bit dear but this is Singapore. No Breakfast only at extra cost. Transport to Airport free and efficient. Little way into town taxi only.

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear DRK042, Thank you very much for sharing your positive experience. We are glad you enjoyed the stay with us and that our facilities and service excellence made your stay a most pleasant one. Thank you for staying with us and we hope to welcome you back soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

Melbourne, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Mecure Roxy is a spaciously appointed, very comfortable hotel, with wide corridors, halls, doorways, beautiful beds and excellent staff. We stayed after diembarkation from a cruise and needed somewhere to stay until our flight back to AUS at 1030 that night. Only comment apart from previous is that we booked a room for the night as no where on the... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear frangipannis, We would like to thank you for your kind compliments. It is delightful to know that you enjoyed the facilities and service excellence of our staff. Thank you for staying with us and we hope to welcome you back soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We only had one night at the hotel but a great one at that! They allowed us to book in early and the staff couldn't not have been more friendly or helpful! Our room was lovely, spacious and well appointed and once more, spotlessly clean. It was most certainly value for money. They also noticed that I had a birthday... More 

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Holidaycrank, Thank you very much for the positive review. It is a pleasure to know that you have enjoyed your recent stay and that you are satisfied with the facilities and service excellence of our staff. Thank you once again for sharing your wonderful experience and we hope to welcome you back soon. Kind regards, Klaus Gottschalk General Manager... More 

Kota Kinabalu, Malaysia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel more than 5 days. I liked the room which is modern style and comfortable for me. This hotel near to the airport, shuttle bus provided from hotel to airport and vice versa. Parkway Parade mall is just in front of the hotel across the road and 112 Katong Mall also near to this hotel. There... More 

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear fareezyahya, Thank you for your positive review. We are delighted to know that you enjoyed your stay with us and that you bring home fond memories of the Grand Mercure Singapore Roxy. Thank you for staying with us and we look forward to seeing you again soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stay here for one night while in transit, location was ok across the road was a market and food court which was handy for a relaxing cold beer and wind down a little. My room smelt of stale tobacco smoke and though was clean it was showing it's age, I was too tired to complain or ask for another room,... More 

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Les A, Thank you very much for your review. It is disappointing to note that your positive impressions of the hotel were affected by issues which clearly did not reflect the usual high standards of quality the Grand Mercure Singapore Roxy is known for. We will send you a private message in order to obtain further details from you.... More 

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Neighborhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighborhood is packed with colorful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.

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