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Grand Mercure Singapore Roxy

4.0 of 5 50 East Coast Road, Roxy Square, Singapore 428769, Singapore
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Certificate of Excellence 2014
Grand Mercure Singapore Roxy
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Grand Mercure Singapore Roxy
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3,107 reviews from our community

Traveler rating
    755
    1,604
    597
    109
    42
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1,112
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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Bekasi, Indonesia
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

The lobby is always crowded and the room is clean. We get welcome drink in breeze bistro and bar in 4th floor near the swimming pool. We choose orange juice which is so great especially during hot weather at that time. There's a mall opposite the hotel (parkway) where you can find halal indonesia food in its foodcourt foodrepublic

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stand on the 17th level. Didnt hacmve a fantastic view but that was ok. The room was comfortable and luxurious. The food had a lot of variety and was delicious. The ambience was lovely and they were very efficient and friendly

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Hyderabad, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Positives: Service and professionalism of the staff. Quite helpful and quick thinking. Especially, the travel desk staff. Close to airport, just 15-20 minutes away. They provide free airport pickup and drop. There is a mall opposite the hotel so you can get a lot of stuff there. Overall, a very nice and comfortable stay at the hotel. Negatives: Not close... More 

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear sujitm2015, Thank you very much for your kind compliments. It is most delightful to know that you enjoyed your stay at the Grand Mercure Singapore Roxy and that you had great experiences at our hotel. Thank you for staying with us and we look forward to welcoming you back soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Grand Mercure Roxy is an excellent choice for convenience, diversity and an overall excellent stay in Singapore. Constantly busy and well sought after, but the staff are ever obliging and willing to assist and help you. Shuttles too and from the airport, close to excellent public transport or the ever abundant taxi service. A quick stroll to East Coast Park... More 

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Simon R, Thank you for giving us a full score. We are delighted to read that you enjoyed your stay with us & that you bring home fond memories of Grand Mercure Singapore Roxy. Thank you again for your wonderful review and we look forward to welcoming you back soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed on 19 - 21 Feb 2015 - A Chinese New Year Staycation with Family Frontline = staff = Bestest... Checking in was a breeze...Request was meet without fuss. Good, warm & smiling Services. Deluxe Room, 1 King Bed, Poolside , Free Wireless Internet, Free Airport Shuttle, Breakfast Buffet - Room size is good for a family of 02 adults... More 

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1 review
2 of 5 stars Reviewed 5 days ago NEW

After flying overnight we had to wait an hour in front of checkin counter to prove my self that we booked the hotel room including free breakfast offer they were offering for members, lucky I had that email saved and On duty manager asked to show him that email and also need to tell him how much iI have paid... More 

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear sharmin c, Thank you very much for sharing your experience. We are delighted to know that you find our rooms good & well cleaned. We also appreciate you taking the time to share your experience and to give us the opportunity to address the areas in which we can do better. Please be assured that I have followed up... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Overall,it is a great hotel and good value for money. And we were given a room with sea-view. Room was spacious and comfortable. Service was top notch, staffs were very friendly and helpful. I would definitely consider staying here again.

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear DC8222, Thank you for your wonderful review. We are delighted to read that your stay was a memorable one, and that you enjoyed the facilities and service excellence from our staff. Thank you again for your wonderful review and we look forward to welcoming you back soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

Ho Chi Minh City, Vietnam
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My second home, i have stayed in many hotels in Singapore but none beat this. Friendly reception staff and ever smiling concierge. Very clean rooms with sufficient amenities. Little cosy cafe at the lobby and just outside the hotel you have shopping malls, hawker centre and great local food around. Breakfast spread is good if you are one that needs... More 

Was this review helpful? Yes 2
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear pritam890, We are glad to know that you had a pleasant stay at the Grand Mercure Singapore Roxy. It is especially warm to read about guests who enjoyed the facilities and service excellence from our staff. Thank you for your wonderful review and we look forward to welcoming you back soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at the Executive room from 22-24 Feb with my wife & 2 kids as CNY staycation & also to celebrate our wedding anniversary. Was flabbergasted when a complimentary bottle of wine & sweet snacks were sent into our room, as the hotel shared our anniversary joy. The staff were always serving with a smile, especially those serving inside the... More 

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear PeterChiaMH, Thank you for your wonderful review. We are delighted to read that your stay was a memorable one, and that you enjoyed the time at Grand Mercure Singapore Roxy. We would also like to thank you for highlighting the service excellence of our staff. Thank you once again for your wonderful review and we look forward to welcoming... More 

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Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road, Roxy Square, Singapore 428769, Singapore
Location: Singapore > Singapore > Joo Chiat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Number of rooms: 576
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Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy
Hotel Style:
#41 Family Hotel in Singapore
#53 Business Hotel in Singapore
#56 Romantic Hotel in Singapore
#62 Luxury Hotel in Singapore

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Staying in Joo Chiat

Neighborhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighborhood is packed with colorful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.