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Grand Mercure Singapore Roxy

#71 of 300 Hotels in Singapore
Certificate of Excellence
Hotel website
50 East Coast Road, Roxy Square, Singapore 428769, Singapore
Special Offer
FREE AIRPORT SHUTTLE
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Grand Mercure Singapore Roxy
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Grand Mercure Singapore Roxy
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3,389 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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    (3389)
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    (844)
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    (760)
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    (871)
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Canberra Australia
Level Contributor
297 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 397 helpful votes
4 of 5 stars Reviewed yesterday NEW

Wow, what a nice personality and smile, service from Jesly at the front desk. I got the mystery deal from Wotif and it was great, the shuttle runs every 30min from Changi - go to the transport desk for a sticker then to B2. The shuttle each way saves about Sg$40 or so for taxis. Some maintenance probs, shower head... More 

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Cesano Maderno, Italia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was here for work for about 10 days. Very comfortable and with good connection with the city centre, there is a mall just in front with different restaurant, 3 restaurant inside and a pool with clear water. Not to forget the short distance with the seashore, just a little walk (5 minutes) and you can put your feet in... More 

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Maitland, New South Wales, Australia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

location great. Just get no. 36 to Orchard road, which has it all. Rooms big, staff good, apart from the cleaners, who literally knocked us out of the way at 2pm to clean our room. We had a 2pm checkout. Pool and bar area really good. Then we had an idea to book the room for half a day, as... More 

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Narelle S, thank you very much for this wonderful review of your recent stay with us - great to know that you had a nice time! It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More 

Mumbai (Bombay), India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in Grand Mercure Singapore Roxy end of July. Hotel location is ideal as it's closer to the airport. The reception staff were very cordial. Room was clean a d equipped with all amenities required for a business traveler. Breakfast was good too. Only thing that I felt was lacking, was the frequency of the shuttle which is hourly. Should... More 

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear "s1012" We very much appreciate you taking the time to post your positive review of your stay and recommending the Grand Mercure Roxy Singapore. It is always a pleasure to receive kind and constructive feedback I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff... More 

Lennox Head, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in a Club room. whilst the Club lounge is fairly ordinary breakfast, drinks and snacks, the view was amazing and good service. The location is also what makes it a good hotel if youw ish to be away from teh hustle and bustle of the city centre - it is opposite the Parkway shopping mall with a wonderful... More 

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear "Mei-Lin M" thank you very much for this great review of your recent stay with us - it was nice to note that you enjoyed the location and services provided - and especially the added benefits and comfort of our Club Floor Rooms and Lounge! I will share your comments with our team. I am sure that this feedback... More 

Pune, India
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here mainly due to its proximity to Airport and also it is opposite to Parkway Parade Mall. The hotel is nothing so exclusive, room size is not very large but the rates were still almost as high as some hotels in city. The best thing about the hotel was they give a late check out, ideal for people... More 

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear "riya73", We very much appreciate the nice review of your stay at the Grand Mercure Roxy Singapore. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Penang Island, Malaysia
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Been here for business since my customer is staying here. First impression, my room is not ready when I want to check in. My agent had prebook the room, meaning paid in advance, but still my room not ready.. Since i have a meeting that afternoon, i went for my meeting. When i came back at 6pm, surprisingly the supervisor... More 

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear "kazama82" We very much appreciate your comments regarding your stay at the Grand Mercure Roxy Singapore. It is always good to receive constructive feedback from our guests - it enables us to continuously review and improve the quality of our services, product and staff training. Thank you again for sharing your experience, and we hope you'll give us the... More 

Sydney
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

I was recommended to stay for 2 nights on route to Cambodia. I was very impressed with he location, as it was a taste of local and at the same time not too far in a taxi to the main sights of the city . Very reasonable rates and very clean hotel . Defiantly will stay here again and the... More 

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear "SydneyBeachlover" thank you very much for the great review of your stay with us - good to note that you enjoyed the hotel, its location and the surrounds in the beautiful Katong area of Singapore! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will... More 

Sydney, Australia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at the Grand Mecure Roxy; right from the beginning the concierge organised to pay for our taxi and add the cost to our bill because we had forgotten to take cash out at the airport (Singapore taxis don’t take cards). Our room was exactly as we had requested when we booked, with a great view... More 

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear "AJGSydney" thank you very much for taking the time to write and post this wonderful review of your recent stay your at the Grand Mercure Singapore Roxy! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our... More 

Hotel Review Summarization

What travelers say

  • Free shuttle(76)
  • East coast(43)
  • Very good(33)
  • Shopping mall(26)
  • Parkway Parade(23)
  • Mrt station(14)
  • Hotel staff(6)
  • Staff were friendly(6)
  • Breakfast buffet(4)
  • Great service(4)
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Staying in Joo Chiat

Neighborhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighborhood is packed with colorful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.
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