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Grand Mercure Singapore Roxy

#72 of 305 Hotels in Singapore
Certificate of Excellence
Hotel website
50 East Coast Road, Roxy Square, Singapore 428769, Singapore
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Free Airport Shuttle
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Grand Mercure Singapore Roxy
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3,770 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

I travel with my teenage daughter, and we love the spacious room of this hotel. Hotel situation above shopping center and across to traditional food stall open til midnight. This hotel also has a nice small pool and we enjoy the breakfast menu. Check in and check out take a bit long wait, but the front desk are very helpful.

Helpful?
Thank JamesLesmana
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel is in a convenient location between the airport & downtown Singapore. Rooms were large enough & well appointed. Shower was in the bath which can be awkward for some. Internet did not work well in the rooms either. If you are there on a holiday the pool is shaded by high rise buildings and quite chilly so not a... More 

Helpful?
Thank Joanna G
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Guest, thank you very much for posting your review of your stay at the Grand Mercure Singapore Roxy. It is nice to note that you appreciated the convenient location of the hotel here in the beautiful and historic Katong area of Singapore and that you had an overall peasant stay. It is always a pleasure to receive positive and... More 

new zealand
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Back to this hotel for the 3rd time last month and we weren't disappointed. Clearly an improvement was made to the lobby as when we first stepped in, I noticed the nice change. Check in was smooth and efficient unlike our 2nd stay. House keeping lady offered us a complimentary bed when we first got to our room. Total 2A... More 

Helpful?
Thank MitzygirlNewZealand
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Guest, thank you very much for sharing this great review of your recent return-stay at the Grand Mercure Singapore Roxy. It is nice to note that you enjoyed the facilities and services provided and that we exceeded your expectations! It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team -... More 

Sydney, Australia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Here are the pluses. It's a convenient place for a layover IF you are not intending on visiting the city/downtown Singapore and its reasonably good value for a business style hotel. 10 minutes to the airport and when the shuttles are available they are complimentary both ways. Early morning flights I prefer a cheap cab ride. Having said that, the... More 

Helpful?
Thank BigFurryOaf
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Guest, thank you very much for yet another detailed review of your return-stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Singapore, Singapore
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Always maintained clean and relatively big room. Not far from CBD and city centre and lovely neighbourhood behind the hotel called Katong to find nice food and bars. Recommended for from business people to families. A free shuttle bus to Changi airport was a help.

Helpful?
1 Thank asianlocaltraveller
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Guest, thank you very much for sharing this wonderful review of your stay at the Grand Mercure Singapore Roxy. It is nice to note that you enjoyed the facilities and the location of the hotel here in the beautiful and historic Katong area of Singapore! It is always a pleasure to receive positive feedback. I will share your comments... More 

Singapore, Singapore
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Special thanks to Ms Jennifer who made the reservation for me. Needed to get away for a day & the obvious choice was Grand Mercure Singapore Roxy. Check in was swift & the young lady who checked in for me was very polite, sorry I couldn't remember her name. My room is large & tastefully done. Chanced upon the hotel... More 

Helpful?
Thank Angel16828
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

thank you very much for posting this fantastic review of your stay at the Grand Mercure Singapore Roxy. It is very nice to note that you enjoyed the facilities and friendly service provided by our team. It is always a pleasure to receive positive feedback. I will share your comments with our team - and especially with Jennifer. I am... More 

Melbourne, Australia
Level Contributor
259 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a one night stopover here on the way back to Melbourne. We easily found the free shuttle from Changi airport, and checkin was quick and efficient. Our room was very spacious, and the bed comfortable. A couple of wake ups during the night from inconsiderate neighbours, but that's not the hotels fault. Aircon and wifi worked well. The... More 

Helpful?
Thank ctrunfree
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Guest, thank you very much for sharing this great review of your recent stopover stay at the Grand Mercure Singapore Roxy. It is nice to note that you enjoyed the facilities and services provided. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve... More 

Brisbane, Australia
Level Contributor
71 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel whilst in transit from Australia to Cambodia. Free shuttle bus available, if taking a taxi from the airport the price is reasonable. The room was massively big, very comfortable and quiet. I checked in on line, which was a waste of time as I had to go through the procedure again when I arrived. As... More 

Helpful?
1 Thank Jane W
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Jane, thank you very much for posting this great review of your stay at the Grand Mercure Singapore Roxy. It is very nice to note that you enjoyed the large and comfortable room and our free shuttle bus service. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team -... More 

Perth, Australia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a good stay at the Grand Mercure Hotel. The room was in good condition with good amenities (except an umbrella...). The lobby and check-in was good. We took the free shuttle bus from the airport. The hotel could maybe just give some instructions via email how to use it and where to get on/off etc. The pool was... More 

Helpful?
Thank Pieterw10
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Guest, thank you very much for sharing this wonderful review of your recent stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Singapore, Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a few times. The rooms are reasonably clean. Service was good. Try to get the rooms on the same floor as the swimming pool for a different experience. The location of the hotel is ideal as it is less than an hour either to the airport or town. Its proximity to the beach, nearby shopping... More 

Helpful?
1 Thank Juliana A
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Juliana, We very much appreciate your great review of your recent stay at the Grand Mercure Singapore Roxy. It is nice to note that you enjoyed the facilities and service provided, as well as the location of the hotel here in the beautiful and vibrant Katong area of Singapore! It is always a pleasure to receive positive feedback. I... More 

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Staying in Joo Chiat

Neighborhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighborhood is packed with colorful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.
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