We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 292 Singapore hotels

Grand Mercure Singapore Roxy

4.0 of 5 Hotel   |   50 East Coast Road, Roxy Square, Singapore 428769, Singapore
Hotel website
Hotel amenities
Special Offer
Breakfast+Museum Package
Save Saved
You added Grand Mercure Singapore Roxy to your Saves list
Grand Mercure Singapore Roxy
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
79%
Ranked #68 of 292 hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
sodesa Bandar Seri Begawan
  • Reviews (2,719)
  • Photos (461)
  • Amenities
  • Q&A
  • Room tips (222)
  • Location
  • More
Write a Review

2,719 people have reviewed this hotel

Traveler rating
    638
    1,395
    550
    98
    38
See reviews for
997
724
294
480
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Bandar Seri Begawan
Top Contributor
140 reviews 140 reviews
54 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed yesterday NEW

Whilst this Hotel is convenient, and only 15 minutes away from Changing airport; there is much to commend it: the functional modern design, spacious rooms, free wifi throughout, good All Day Dining on 3rd floor, reasonable pricing, and just across the road from the Parkway Parade mall. Recommended

Was this review helpful? Yes
Bangalore, Karnataka, India
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hi, We are family of 5 (2 kids 9+7 YO, one toddler 3 YO). We have stayed in GM Roxy for 8 nights on July 2014. Finding an arrangement for 5 people in Singapore is no less than a nightmare. In almost all hotels you have to book 2 rooms, most of the time you will even pay extra for... More

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear GurHil, Thank you for your wonderful ‘5 Star’ review of our hotel. We are delighted to read that your stay is a memorable one, and that you and your family enjoyed the time at Grand Mercure Singapore Roxy. Thank you again for your wonderful review and we look forward to welcoming you and your family back soon. Kind regards,... More

Singapore River, Singapore
Contributor
17 reviews 17 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Got the promotional rate for a Suite Room which is value for money. Nice and clean room, same floor as Executive Lounge with excellent sea view. Staff were courteous and helpful especially Vivian (Executive Lounge) and Allan (Ground Floor Reception). Had a comfortable stay or stay cation. Will make a comeback. Though no nearby train stations but public bus are... More

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear brnrd_h, Thank you very much for your wonderful review. It is a pleasure to know that you have enjoyed your recent stay with us, and that you are satisfied with our facilites and services. We are also very delighted to read that you are pleased with the level of service rendered by our staff, especially Vivian from the Executive... More

Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 days ago NEW

Worth the money if you are looking for a higher grade hotel. I am an Accor member so I get better rate for the same amount I paid for a budget hotel in Singapore. Hotel food is good, though a little pricy. Near to food centres & opposite Parkway Parade & 112 Katong shopping centres.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Jeff K, Thank you very much for your kind compliments. It is a pleasure to know that you are an Accor member and that you enjoyed your stay with us. It is also wonderful to read that you find the location of our hotel convenient with a wide variety of eateries and shopping to choose from. Thank you for... More

hong kong
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

dirty and old . house clean very poor. Have hair on floor & stain mark in toilet bowl . no refill for your daily need. like body shampoo&tooth paste, tissue... even we almost finish.! Bus take 20 minutes to most nearby mrt station! No nearby convince store!

Was this review helpful? Yes
Singapore
Top Contributor
51 reviews 51 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Check In and check out were fuss free, as always. Request for early check in and late check out were acceded too. Happy with the compimentary birthday cake which was very tasty. Renovated guest rooms are chic and clean-cut, a far cry from the dated look per-renovation. We were given a room facing Parkway Parade which also gave us a... More

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear LY72, We greatly appreciate your detailed review of our hotel. Your positive comments regarding our fuss free check in and check out, tasty complimentary cake and renovated chic and clean-cut room are most wonderful to read. Please be assured that we will also address the areas where we can further improve our customer service and product. Thank you for... More

1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed in grand mercure roxy recently. checking in took a long time.though check out time was 12noon our room was not ready till 2pm.the service was very slow as it took hours for the staff to bring something to the room. The housekeeping didn't do there job perfectly in cleaning the room.the kettle in the room was never cleaned... More

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Mansi K, Thank you very much for your kind review. It is a pleasure to know that you are satisfied with our complimentary shuttle service to the airport. I will be ensuring that your feedback is shared with our relevant teams for a thorough review and would like to reassure you that we are highly dedicated and committed towards... More

Sydney, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

A better name would be Grand Mercure Poxy. The rooms were dirty, long black hairs on my bathroom floor everyday. Despite complaints to staff. Old and tired but still charging top prices. Unfortunately I did not choose this hotel but I definitely wont be staying here again or recommending it. Very disappointing

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Tamvoir, Thank you for your valuable feedback. Please accept my most sincere apology for your experience. I have immediately reviewed all the elements of your review in detail with our Executive Housekeeper for immediate improvements. We will be sending you a private message to obtain more details from your kind self so as to address the issue. Thank you... More

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Wonder what it is with the hotel staff across chains to deny the rooms with the good view. Are they being plain racist, or seek a tip - beats me! In this case, the lady at the counter did 4 things which I will remember more than the nice things that I experienced at this hotel - 1) She swiped... More

Was this review helpful? Yes
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear kinsofdubai, Thank you very much for your valuable comments. I will be ensuring that your feedback is shared with our relevant teams for a thorough review and would like to reassure you that we are highly dedicated and committed towards ensuring exceptional service standards. We will be sending you a private message to obtain more details from your kind... More

Owners: What's your side of the story?
If you own or manage Grand Mercure Singapore Roxy, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Mercure Singapore Roxy? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Mercure Singapore Roxy

Address: 50 East Coast Road, Roxy Square, Singapore 428769, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Mercure Singapore Roxy 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Travelocity, Orbitz, Booking.com, Hotels.com, Cheap Tickets, Tingo, TripOnline SA, Priceline, BookingOdigeoWL, Agoda, getaroom.com and Otel so you can book your Grand Mercure Singapore Roxy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Roxy Singapore Hotel Singapore
Grand Accor Roxy Hotel
Grand Mercure Roxy Hotel Singapore
Mercure Singapore
Grand Mercure Singapore Roxy

461 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (434)
Viewed
Room/suite (130)
Viewed
0:54
Videos (2)
Viewed
Pool/beach area (29)
Viewed
Hotel & grounds (55)
Viewed
View from room (24)
Viewed
Bathroom (47)
Viewed
Dining (11)
Viewed
Other (136)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Dining (5)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (4)
Viewed
Bathroom (1)
Viewed
Other (11)

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#40 Family Hotel in Singapore #45 Romantic Hotel in Singapore #54 Luxury Hotel in Singapore #68 On the Beach Hotel in Singapore #68 Top resorts Hotel in Singapore #69 Business Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
The Grand Mercure Roxy is an ideal hotel for a business trip or holiday in Singapore. A haven from the bustling city amidst the heritage charms of historic Katong, the hotel enjoys easy access to the city centre, Singapore Expo, the Suntec Convention Centre and Orchard Road. Enjoy fantastic shopping at the nearby Parkway Parade or a great day out at East Coast Park with beaches, recreational facilities and renowned seafood restaurants. 15 minutes from Changi Airport with complimentary shuttle service. ... more   less 
Number of rooms
576

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer