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Grand Mercure Singapore Roxy

#74 of 301 Hotels in Singapore
Certificate of Excellence
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50 East Coast Road, Roxy Square, Singapore 428769, Singapore
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Grand Mercure Singapore Roxy
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Grand Mercure Singapore Roxy
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3,155 reviews from our community

Traveler rating
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    1,631
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    111
    42
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1,120
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (310)
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location is very nice and the public transport is also very close. Transportation is right below the Horton and easily accessible. The best mode of transport would be the bus which is right below the hotel. MRT is a bit far but it's not close to the area

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Napa Valley
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel because they offered a great rate and it was not too far from the cruise terminal. The location of the hotel seemed a bit far from the downtown area and from the heart of the action. The staff provided excellent service and was extremely patient and friendly. The room was average and the bed was... More 

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Vcheezie, Thank you for your kind compliments. We are delighted to read that you found the service excellence of our staff great and that you enjoyed the stay at our hotel. Thank you also for your kind feedback, I will be ensuring that your feedback is shared with our relevant teams for a thorough review and would like to... More 

Kuala Lumpur, Malaysia
Top Contributor
51 reviews 51 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is our "go to" hotel when visiting this part of Singapore. It has easy access to conveniences, is close to the airport and usually has excellent service. This time, we were a little disappointed that the service wasn't up to the same level as our last stay. Coming back late in the afternoon after a long day we were... More 

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear okpowell55, Thank you for your kind compliments. We are delighted to know that you enjoyed your stay at Grand Mercure Singapore Roxy. Please be assured that we value all guests feedback and that I will personally look into the issues you have brought to our attention. Thank you for staying with us and we hope welcome you back soon.... More 

New York City, New York
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed our stay here even though the location is quite in the outskirts of Singapore. Friendly and service minded front desk staff, cleán airy rooms, and good breakfast. Walking distance to shopping, restaurants and cheap massage treatments . Complimentary airport shuttle which also did stops to Orchard st. Will come back !

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear leneanne, Thank you for your wonderful review. We are delighted to know that you found our service friendly and that you enjoyed the clean room, good breakfast, proximity to shopping centres & eateries as well as our complimentary shuttle service. Thank you for staying at the Grand Mercure Singapore Roxy and we hope to welcome you back soon. Kind... More 

albany
Top Contributor
72 reviews 72 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great to get a shuttle bus from the airport to the hotel. Comfy bed and lovely view of the ships on the water. Fantastic choices for breakfast especially when I compare it to our Aussie choices. Very prompt and helpful staff as well

Was this review helpful? Yes 1
GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear cavamebri, Thank you very much for the positive review. It is a pleasure to know that you enjoyed your recent stay with us and that you are satisfied with the complimentary shuttle service, comfortable beds, lovely view, fantastic buffet breakfast spread and most importantly, the service excellence from our staff. Thank you for staying with us and we look... More 

Portland, OR
Contributor
14 reviews 14 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Right across the street from a great shopping area. Convenient to the airport. Nice friendly staff. This hotel is where I stay every time I'm in Singapore. I've been using this hotel for quite some time. No regrets.

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear mrlabelman, Thank you for your kind compliments. It is a pleasure to know that you enjoyed your stay at the Grand Mercure Singapore Roxy and that you are satisfied with our facilities and most importantly, the service excellence of our staff. Thank you again for your wonderful review and we look forward to welcoming you back soon. Kind regards,... More 

Perth
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Was a good 4 star hotel with easy access to all mode of transport shopping and junk food. East cost sea view is just 10 minutes away. Nice comfortable location. Good food and good customer oriented staff !

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Amila G, Thank you for the positive review. It is a pleasure to know that you enjoyed your stay with us. Thank you once again for sharing your experience and we look forward to seeing you again in the near future. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

Kawana, Australia
Contributor
17 reviews 17 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Located between the Airport and CBD with plenty of shopping and restaurants nearby. Free shuttle bus to the from airport as well as centre of town a subway. Good service and reasonably priced. Lots of airline staff stay there which is usually a good sign.

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Greentoow, Thank you for giving us a positive review. It is delightful to know that you enjoyed the facilities and service excellence at the Grand Mercure Singapore Roxy. Thank you for staying with us and we hope to welcome you back soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

1 review
4 of 5 stars Reviewed 1 week ago

Always stay here whenever i stay at Singapore. The room is spacious, bed sheet is clean. I love the pillow. They have shuttle bus to the airport also. Walking distance to I12 mall, parkway parade mall and hawker centre. Bus stop is only in front of the hotel.

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GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Elynsgirl25, Thank you for your wonderful review. It is great to know that you enjoyed our facilities and services and that your experience at Grand Mercure Singapore Roxy was a pleasant one. Thank you for staying with us and we hope to welcome you back soon. Kind regards, Klaus Gottschalk General Manager Email: Klaus.Gottschalk@accor.com More 

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Staying in Joo Chiat

Neighborhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighborhood is packed with colorful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.

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