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Quality Hotel Marlow

201 Balestier Road, Singapore 329926, Singapore
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223 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
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  • German first
  • Italian first
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2 reviews
1 of 5 stars Reviewed 3 weeks ago

When I enter in the hotel very thing look perfect but when I enter in the room I was not happy with standard of room very dusty .when we boiled water in the jug it's just boil n it didn't stop.staff not very friendly at reception.i stay in deluxe room but it don't look deluxe room when we have shower... More 

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Level Contributor
108 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed May 21, 2015

Average hotel in near City location. There is no MRT station nearby though. Food lovers will rejoice at the location as it is near to many local good food outlets like the famous hainanese chicken rice outlet, boon tong Kee and founders Bak Kut Teh! Buffet breakfast that was served was of acceptable quality

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Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Ivan, Greetings from Quality Hotel Marlow. Thank you for taking time to share your experience at Quality Hotel Marlow and I'm sorry that our hotel has fell short of your expectations. The nearest MRT Station - Novena is a short 10 mins walk away. Our hotel is also located close to Farrer Park MRT Station (North East Line) and... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015

Cleanliness, ok. Location, erm.. Will need to take cab if you wish to visit other places. Nearby there are not much places to visit, but you will find chicken rice shop, bak kut teh stall around the hotel area. Breakfast, ok, simple fried meehoon, don't expect those buffet breakfast as usually serve in higher rank hotels.

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Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear momma_koala, Greetings from Quality Hotel Marlow. Thank you for your valuable patronage and for taking time to share your experience with us. The nearest MRT Station - Novena is a short 10 mins walk away. Our hotel is also located close to Farrer Park MRT Station (North East Line) and Toa Payoh MRT Station (North South Line). There is... More 

Portsmouth, United Kingdom
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed May 17, 2015

well we arrived at this hotel about 10.30pm, turned out they never had our booking, which we booked some 6 months before, so there we were sitting in reception, hot, tired & hungry, while one od the desk clerks was trying to sort our rooms for us, that took ages.. so they decided to upgrade us to a better room,... More 

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Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Susan T, Greetings from Quality Hotel Marlow. I would like to begin by offering you and your family members my sincere apology for your recent experience at our hotel. Please allow me to clarify and explain what had occurred. Based on my understanding, my front office colleagues did receive your booking via Booking.com on 7 November last year. Since... More 

Hong Kong, China
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 4, 2015

I have been stayed here several times for my business trip to Singapore. Although this is a little bit far away from the Singapore Metro, but there is a Whampoa food court nearby and other famous chicken rice and Bak kut teh restaurant at the left hand side of this hotel, you can walk to Little India at the right... More 

Was this review helpful? Yes 3
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear 109alanc, Thank you for your great review of Quality Hotel Marlow. We are delighted to hear about your pleasant experience with us. We have also noted your feedback on the wifi connection and we will certainly look into upgrading our wifi in the near future. Once again, thank you for your valuable patronage and we hope to have you... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 3, 2015

So my wife and I decided to have a random staycation in a hotel and we chanced upon Quality Hotel Marlow. For a 4 star hotel winning many awards, hanging proudly behind the reception desk. This place is a big DISSAPOINTMENT. Di not stay here unless you want to be upset and dissapointed. Here's what we experienced. 1) The front... More 

Was this review helpful? Yes 3

Travelers are raving about these Singapore hotels

Singapore, Singapore
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 2, 2015

For almost $200/night after including taxes etc, standard was disappointing. We booked through Booking.com which reflected this hotel as a 4-star hotel. I think it is a 2 or 3-star quality (ironic to its name "Quality Hotel"). 1) Breakfast buffet spread reflects on the laziness of the chef. The American breakfast spread consisted of mushrooms which were literally just canned... More 

Was this review helpful? Yes 1
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Nurfa N, Thank you for taking time to share your valuable feedback. First of all, I would like to apologize that our service standard and buffet spread have fell short of your expectations. Thank you for bringing to our attention on your experience with our buffet breakfast. The F&B Director has noted your feedback. The canned mushrooms has been... More 

Hyderabad, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 30, 2015

The location was good, close to eating place . Good transport services. Breakfast was good. Hotel staff were very good and co-operative. Special thanks to Mr Adams Downside - They don't have currency exchange even for USD.

Was this review helpful? Yes 3
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear vjs225, Thank you for choosing Quality Hotel Marlow and for the amazing review. We are happy to know that you've enjoyed your stay with us and we will convey your kind words to Mr Adam. We would also like to apologize for the inconvenience caused. Looking forward to having you with us again. Best Regards, Mayvin More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 22, 2015

We stayed here with a large group whilst working at Keppel Shipyard. The hotel is clean and efficient and all of the provided services are satisfactory. We needed an early breakfast for our group and this was laid on at no extra charge, good quality and buffet style so no complaints. The group ate in the open buffet in the... More 

Was this review helpful? Yes 3
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Joe W, thanks for your kind feedback and we are pleased to know that you've enjoyed your stay with us. Wifi is now complimentary for all guests. Once again, thank you for choosing Quality Hotel Marlow and we look forward to welcoming you back. Best Regards, Mayvin More 

Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed March 18, 2015

this hotel is a good place within city and it is very near to all indian restaurants and mustafa shopping center. Mustafa shopping center is a shopping haven, open 24 hrs, and also gives good exchange rates.

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Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear drBharatTiwari, thank you for taking time to review our hotel. We are happy to know that you've enjoyed your stay. Our hotel is indeed strategically located in the heart of Balestier and within close proximity to many places of interest. Once again, thanks for the kind feedback and we hope to see you again. Best Regards, Mayvin More 

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