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Quality Hotel Marlow

201 Balestier Road, Singapore 329926, Singapore
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Quality Hotel Marlow
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228 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (228)
  • Mar-May only
    (64)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (55)
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Jakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The twin-bed room is okay, well decorated but very small, smaller than the majority of hotels in Tokyo which is quite disappointing. Food is relatively average, expecting something more Singaporean instead of the regular western breakfast. Overall my stay was quite pleasant

Was this review helpful? Yes 1
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear soojeongxoxo, Thank you for taking time to leave us a review. Your comments are greatly appreciated and I am delighted that you were pleased with your stay in general. I would like to apologize that our room sizes did not live up to your expectations. With regard to the buffet spread, please rest assured that our F&B Manager is... More 

Gurgaon, India
Level Contributor
114 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff is friendly, free internet speed good, the room size is 7ft X 9 ft, just 49 sq ft of a room, the bathroom is comparatively better, its got a bath tub. Walking distance (10 min) from the shopping areas in little India. Outside noise comes to the room quite easily. This is the smallest rooms I have lived... More 

Was this review helpful? Yes
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear sanjay744, Thank you very much for sharing your experience at Quality Hotel Marlow with the TripAdvisor community. We are delighted to know that you have enjoyed your stay and I will pass on your kind words to my colleagues. Your feedback regarding noise from outside the room has been well noted and the relevant departments will be looking into... More 

Jakarta
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed here for 1 night only (luckily) on my last business trip, the room is very small. I don't think it's worth for the price. I get tricked by seeing the room's photos over the net, in reality, it is wayyyyy smaller. So beware! The room size is like the one you found in hong kong. The breakfast is... More 

Was this review helpful? Yes 1
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear B508TAN, Greetings from Quality Hotel Marlow. I would like to offer my sincere apologies that you were disappointed with your stay at our hotel and that the sizes of our rooms did not live up to your expectations. I would also like to take the chance to reassure our guests that it is never our intention to give the... More 

Travelers are raving about these Singapore hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 9, 2015

When I enter in the hotel very thing look perfect but when I enter in the room I was not happy with standard of room very dusty .when we boiled water in the jug it's just boil n it didn't stop.staff not very friendly at reception.i stay in deluxe room but it don't look deluxe room when we have shower... More 

Was this review helpful? Yes 2
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Pooja, Greetings from Quality Hotel Marlow. Thank you for taking time to leave us a review, your feedback is greatly appreciated. Please accept my sincere apology that certain aspects of your stay did not live up to your expectations. The Executive Housekeeper has noted your feedback and has taken the necessary actions to prevent recurrence of such issues. The... More 

Level Contributor
126 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed May 21, 2015

Average hotel in near City location. There is no MRT station nearby though. Food lovers will rejoice at the location as it is near to many local good food outlets like the famous hainanese chicken rice outlet, boon tong Kee and founders Bak Kut Teh! Buffet breakfast that was served was of acceptable quality

Was this review helpful? Yes
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Ivan, Greetings from Quality Hotel Marlow. Thank you for taking time to share your experience at Quality Hotel Marlow and I'm sorry that our hotel has fell short of your expectations. The nearest MRT Station - Novena is a short 10 mins walk away. Our hotel is also located close to Farrer Park MRT Station (North East Line) and... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015

Cleanliness, ok. Location, erm.. Will need to take cab if you wish to visit other places. Nearby there are not much places to visit, but you will find chicken rice shop, bak kut teh stall around the hotel area. Breakfast, ok, simple fried meehoon, don't expect those buffet breakfast as usually serve in higher rank hotels.

Was this review helpful? Yes
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear momma_koala, Greetings from Quality Hotel Marlow. Thank you for your valuable patronage and for taking time to share your experience with us. The nearest MRT Station - Novena is a short 10 mins walk away. Our hotel is also located close to Farrer Park MRT Station (North East Line) and Toa Payoh MRT Station (North South Line). There is... More 

Portsmouth, United Kingdom
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed May 17, 2015

well we arrived at this hotel about 10.30pm, turned out they never had our booking, which we booked some 6 months before, so there we were sitting in reception, hot, tired & hungry, while one od the desk clerks was trying to sort our rooms for us, that took ages.. so they decided to upgrade us to a better room,... More 

Was this review helpful? Yes 1
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Susan T, Greetings from Quality Hotel Marlow. I would like to begin by offering you and your family members my sincere apology for your recent experience at our hotel. Please allow me to clarify and explain what had occurred. Based on my understanding, my front office colleagues did receive your booking via Booking.com on 7 November last year. Since... More 

Hong Kong, China
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 4, 2015

I have been stayed here several times for my business trip to Singapore. Although this is a little bit far away from the Singapore Metro, but there is a Whampoa food court nearby and other famous chicken rice and Bak kut teh restaurant at the left hand side of this hotel, you can walk to Little India at the right... More 

Was this review helpful? Yes 4
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear 109alanc, Thank you for your great review of Quality Hotel Marlow. We are delighted to hear about your pleasant experience with us. We have also noted your feedback on the wifi connection and we will certainly look into upgrading our wifi in the near future. Once again, thank you for your valuable patronage and we hope to have you... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 3, 2015

So my wife and I decided to have a random staycation in a hotel and we chanced upon Quality Hotel Marlow. For a 4 star hotel winning many awards, hanging proudly behind the reception desk. This place is a big DISSAPOINTMENT. Di not stay here unless you want to be upset and dissapointed. Here's what we experienced. 1) The front... More 

Was this review helpful? Yes 4
Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 2, 2015

For almost $200/night after including taxes etc, standard was disappointing. We booked through Booking.com which reflected this hotel as a 4-star hotel. I think it is a 2 or 3-star quality (ironic to its name "Quality Hotel"). 1) Breakfast buffet spread reflects on the laziness of the chef. The American breakfast spread consisted of mushrooms which were literally just canned... More 

Was this review helpful? Yes 1
Quality_Hotel_SG, Public Relations Manager at Quality Hotel Marlow, responded to this review

Dear Nurfa N, Thank you for taking time to share your valuable feedback. First of all, I would like to apologize that our service standard and buffet spread have fell short of your expectations. Thank you for bringing to our attention on your experience with our buffet breakfast. The F&B Director has noted your feedback. The canned mushrooms has been... More 

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