Stayed here on business. A beautiful hotel with classic style. Restaurant, conference rooms and hotel rooms are of a very high standard. Quite pricey but probably typical of the market here.
The gym is well equipped and has many treadmills - bonus point for that!
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Dear “MCTHUK”,
Thank you for taking the time to post your review of InterContinental Singapore on tripadvsior.
I was very pleased to read that you enjoyed our “beautiful hotel” with all its facilities.
I hope we will soon have the opportunity to welcome you back.
Kind regards,
Britta Kutz
Deputy General Manager
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Platinum Priority Club Rewards member, 2 night stay in January.
To begin, I would like to echo the statements on here about the hotel being in a great location and the hard product (building / furnishings / fittings) of the property being of a high standard - this is very true.
Unfortunately, my stay here was marred by 5 significant...
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Dear “LondonBusinessAgent”,
I was disappointed to hear of the inconveniences you experienced during your stay and I can understand your frustration. We pride ourselves on delivering our guests a great experience at all times and I would like you to rest assured that the challenges you encountered are not indicative of our usual high standards. Please accept our apologies for...
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I had an amazing visit and it was due part to the Intercontinental Singapore. Upon arrival, check-in was smooth and flawless. The king room was amazing with spacious room, clean bathroom, and great air conditioning! The hotel staff go out of their way to make you feel like a welcomed guest. My favorite part of the hotel was the location...
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Dear “A_Thru_Z_Travels”,
Thank you for writing such a fantastic review of our hotel, your explanation made it clear to see how much you enjoyed our hotel and the surrounding area. I was very pleased to read that you found your room to be “amazing” and that you were well taken care of by our staff.
Thank you again for posting...
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We chose the InterContinental Singapore for our getaway from Hong Kong during the Chinese New Year, as well as for our personal events. We booked a club room with various privileges, which we realized was of much greater value than expected. Our check-in & check-out were processed by a club lounge staff with utmost efficiency in a very friendly manner....
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Dear “ggm_hk”,
I am delighted to learn you had an enjoyable stay with us and would like to thank you for taking the time to write about your experience here on Trip Advisor.
I greatly appreciate your kind words about our hotel and in particular comments regarding the “unbeatable service & location”. I am very glad that you enjoyed the...
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Stayed 6 days at a Premier Room. Checked in at the club lounge, and was offered a room upgrade to newly renovated shophouse room at level 2 (same floor as the lounge). Viewed both rooms before deciding to decline the offer, as the room which I booked, although not renovated, was a 50+ sq m junior suite, on high floor...
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Dear “TravellerKen”
It is very pleasing to learn that you had an enjoyable time during your recent stay at InterContinental Singapore. I would like to thank you for taking the time to write such a detailed and complimentary review here on Trip Advisor.
I am very proud to receive such kind words regarding our colleagues particularly in the Club Lounge...
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Good location and the rooms are nice. There is a metro station alongside the hotel which makes transportation even easier . The staff are truly the highlight as they are so friendly and wonderful. They were very helpful and go above and beyond.
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Dear “ShanghaiLizzy”,
Thank you for taking the time to post your review about your recent stay with us at the InterContinental Singapore.
I was very happy to read that you found our staff to be “truly the highlight” and would like you to rest assured that your comments will be passed on and appreciated by the team.
I was also...
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The Intercontinental is an excellent hotel, well located in a central area and attached to a great shopping centre in beautiful Singapore. Most of the highlights have already been mentioned by previous reviewers, so I won't go in to great depth. We stayed in a club room, which was well worth the extra money, we got a good deal booking...
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Dear “Yellabrick”,
I am very pleased to learn that you enjoyed your recent stay with us here at InterContinental Singapore.
I would like to thank you for taking the time to post your review and am very happy to learn that you liked the convenient location of our hotel which is a popular aspects preferred by many.
I am also...
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I decided against staying in my usual hotel for cost reasons and location. The IC is more centrally located and easy to get to by taxi to the usual attractions.
I arrived at 1230 and after ten minutes at the check in desk, was informed that the room wasn't ready. The check in staff was friendly and even helped me...
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Dear ”noxioust”,
Thank you for taking the time to write a review about your recent stay at the InterContinental Singapore.
I was pleased to note that there were positive aspects to your stay, in particular the great service you received from our staff in the Lobby Lounge.
I was however very disappointed to note that you encountered some challenges including...
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We stayed here for 5 nights after spending 2 nights somewhere else in Singapore, and whilst it is not big and flash like some other modern hotels it is extremely nice and well presented. The rooms are nice, the food is good and the staff are very helpful. The central city location (close to shops, transport and attractions) and many...
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Dear “Ferals”,
Thank you for taking the time to share your comments with us on tripadvisor. I was very glad to hear, that you enjoyed all aspects of your stay with us and I hope we will soon have the opportunity to welcome you back to InterContinental Singapore.
Kind regards,
Britta Kutz
Deputy General Manager
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Stayed here for my first trip to Singapore in an Executive room, with my parents returning for their fourth trip. Wow! They really know how to impress their guests. The staff were always friendly, hospitable and incredibly helpful. The rooms are fantastic, just the right size with great, comfortable beds. The Executive Lounge is also a gem - Free internet...
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Dear "Lisa N",
Thank you for taking the time to write your detailed and complimentary review about your recent stay at the InterContinental Singapore.
I loved to read your response and greatly appreciate your kind words about our hotel and to see that your review made it clear to see how much you enjoyed our hotel.
Our guest’s complete satisfaction...
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