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InterContinental Singapore

#18 of 301 Hotels in Singapore
Certificate of Excellence
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80 Middle Rd, Singapore 188966, Singapore
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1 room 1 guest
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InterContinental Singapore
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2,761 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (560)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (2761)
  • Mar-May only
    (711)
  • Jun-Aug only
    (762)
  • Sep-Nov only
    (578)
  • Dec-Feb only
    (710)
All months
Level Contributor
113 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I don't like when we make a reservation and we are not told that renovations are ongoing. I don't like when the web site doesn't mention anything about renovations. More transparency is appreciated. As many hotels in Singapore also the Intercon is feeling the pinch of staff shortage. It started with problems with the reservation which were later taken care... More 

Was this review helpful? Yes 1
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on the last night of our trip on the way home to Sydney. By the time we arrived my pregnant partner was very travel-weary. The staff were just fantastic - they let us have a late check out (we had a really late flight) and they couldn't do enough for us. We couldn't ask for more. The... More 

Was this review helpful? Yes 1
Kingston upon Thames, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We always stay in a Club suite at the Intercontinental when staying in Singapore and we are never disappointed. From start to finish you are made to feel like a valued customer and a VIP. The food, service and decor is truly outstanding. I highly recommend it.

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Kuala Lumpur, Malaysia
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my 1st stay in this hotel even though I travel very frequently to Singapore. The hotel exterior and interior is nice and has a modern look and are brightly lighted. The room was spacious and the bed was heavenly. The room itself is also brightly lighted and clean. The toilet is spacious as well and very clean. You... More 

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Hong Kong
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Given multiple, less than satisfactory stays in the past, just completed a very nice one night stay at IC Singapore. Lobby and reception renovations have been completed and good to see none of the historical charm of the original fit out has been lost. Renovated rooms are very pleasant although I was a little surprised to see that some of... More 

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Brisbane, Australia
Level Contributor
157 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stay in many Singspore hotels but have never stayed in the Bugis area. However,I will return to the Intercontinental. My corner room was pure luxury. The reception was undergoing renovation and so first impressions were not that great. However, staff were friendly and accommodating. The location is excellent. I really love IHG hotels (Holiday Inn, Crowne Plaza, Intercontinental). This... More 

Was this review helpful? Yes 1
IHGManagement, Manager at InterContinental Singapore, responded to this review

Dear Guest, Thank you for sharing your feedback on Tripadvisor! It's great to hear you not only enjoyed the stay but also you love IHG! We hope to welcome you back again soon. Kind regards, Matthew Lim Director of Guest Experience and Operational Excellence More 

Canberra
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just finished 9 nights here and it was a quality experience. The Club Intercontinental is worth every dollar; the evening drinks were a great way to finish a busy (and hot) day. Staff service was exemplary, nothing was a problem and everything completed with the minimum of fuss. I highly recommend paying to join the Ambassador Club, if only for... More 

Was this review helpful? Yes 2
IHGManagement, Manager at InterContinental Singapore, responded to this review

Dear Guest, We are happy to hear our Club InterContinental Team deliver another great experience to you and your family! Indeed Ambassador program is such a great loyalty program with have for InterContinental Brand. We hope to welcome you back one day for an afternoon tea at Club Lounge! Kind regards, Matthew Lim Director of Guest Experience and Operational Excellence More 

Nicosia, Cyprus
Level Contributor
15 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

That was a great experience though a very short stay. They have a magnificent breakfast, while their service is outstandning. Their Concierge service is possibly the best I've experienced with their manager, called Joyce, being extremely helpful and efficiwnt in the tips she gave. Well done. I will surely revisit the hotel in my next Singapore visit

Was this review helpful? Yes
IHGManagement, Manager at InterContinental Singapore, responded to this review

Dear Guest, Thank you for mentioning our team member, Joyce. We have shared your feedback with management team during our operation meeting to recognize her dedicated work. We hope to welcome you back again from the driveway! Kind regards, Matthew Lim Director of Guest Experience and Operational Excellence More 

London
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for 4 nights and had a great experience. The service was very good and all my requests prior to booking such as connecting rooms had been taken care of. As an intercontinental ambassador one of our rooms was upgraded to business. This room was fabulous, recently refurbished with all modern amenities such as computer ports and a... More 

Was this review helpful? Yes 2
IHGManagement, Manager at InterContinental Singapore, responded to this review

Dear Guest, I am glad you are already an Ambassador member! We have many guests sharing their positive feedback on our location. Especially with the 'Downtown' line, it is even easier to access Marina Bay area as well. We hope to greet you as an Ambassador soon for your next visit. Kind regards, Matthew Lim Director of Guest Experience and... More 

Singapore, Singapore
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Have stayed in this hotel a few years ago and the hotel is extremely well maintained. The hotel has a wonderful heritage feel to it and is attached to a shopping mall and has many shopping malls and restaurants within walking distance. The reception was warm, friendly and efficient. We love the whole ambience. We had a beautiful shoplot room... More 

Was this review helpful? Yes 1
IHGManagement, Manager at InterContinental Singapore, responded to this review

Dear Guest, It seems like you had enough time to enjoy every part of hotel! I am so glad you like the new reception area. We hope to welcome you back soon with the new look of lobby lounge. Kind regards, Matthew Lim Director of Guest Experience and Operational Excellence More 

Hotel Review Summarization

What travelers say

  • Club lounge(74)
  • Bugis junction(26)
  • Shophouse room(15)
  • Shopping mall(11)
  • Afternoon tea(8)
  • Star hotel(6)
  • Very good(3)
  • Very friendly(3)
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Room/suite (61)
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Dining (52)
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Pool/beach area (7)
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Hotel & grounds (16)
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