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Fragrance Hotel - Riverside

20 Hong Kong Street, Singapore 059663, Singapore
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Fragrance Hotel - Riverside
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600 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Awesome staff, Iman & clarisse were fantastic and helped with directions to everything in the city, organized taxis as well as assisted with baggage at the end. My flight was late so the staff allowed me and my business partner to hold the bags for me until after check-in. Thanks again to the staff!

Helpful?
Thank 627christob
Walsall, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Recently stayed in this ideally situated budget hotel, small bedroom and shower room. Very clean friendly attentive staff. Hotel close to Chinatown, easy access to restaurants and transport. Would recommend as ideal place to stay.

Helpful?
Thank DavidH572014
Bangkok
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Fragrance Riverside on Hong Kong St. is in a perfect location right near Clarke Quay subway station, lots of bus routes. Singapore is terrific for walking, and this hotel is close to Chinatown, the Singapore River, and Clarke Quay. The hotel is about 4 yrs old and seemed bright, fresh and well maintained. The check in was super nicely done,... More 

Helpful?
Thank RonaldBangkok
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay was made very comfortable with the help of Sanya and Iman who manage the front desk. Location to MRT, Riverside, chinatown, shopping, short walk to the city core. Tour services on site with discounted prices to many attractions. Would definitely return.

Helpful?
1 Thank Sledray
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A six-day stay in Singapore was just enough to take in most of the main attractions this impressive scale city has to offer. Travelling with three friends, we were sure to fill up every second of the day with experiences, so we weren't looking to spend hours lounging around in our hotel rooms. The Fragrance Hotel was appropriate. Basic, but... More 

Helpful?
Thank Jason B
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed this hotel for a week. Generally happy with the stay because of it's attractive location and helpful staff. But the only issue we had was the poor quality of their bed. Overall, good to stay there!

Helpful?
Thank Chu Hoon C
New Delhi, India
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is good and located at awesome location. Hotel is connected to MRT Clark Quay staion (just 2 minutes walk), Riverside area (just 4-5 minutes walk), Clark Central Mall (just 2 minutes). Hotel is good and staff was friendly specially Saina and Man Loong, both were very helpful and friendly. I liked their hospitality. I stayed in 2nd floor, 208... More 

Helpful?
Thank rikk_rikk
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside, responded to this review

Yes, I would like to clarify that all room categories, except the Superior Room category in the said property offer a window view. The hotel is located near the Singapore River and is just 250m away from Clarke Quay and 350m to Boat Quay. These two destinations offer a great variety of food and beverage establishments as well as night... More 

Melbourne, Australia
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's the old story you pay for what you get. This is a very small hotel and whilst you pay for breakfast the independently operated facility does not open until 7am and that is no help when you have an early flight. Front desk staff very unhelpful! The hotel is walk to Clark Quay and just 10 minutes walk to... More 

Helpful?
Thank 0312kevin
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside, responded to this review

I am sorry to learn that in view of an early flight departure, you were unable to enjoy the breakfast in the hotel premise, given that its operating hour commence from 0700hrs. I am also in the belief that, like the majority of the Singapore hotels here, they do not accommodate any early breakfast arrangement service for guests who had... More 

Brisbane, Queensland, Australia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've just returned from staying 4 nights at the Fragrance Hotel Riverside, Singapore. My family of 5, 3 adults and 2 children booked 2 rooms. 1 x family room which consisted of a double bed and a single. And a double bedroom. Both were beside each other and on the same floor as requested. Firstly from reading the previous reviews... More 

Helpful?
Thank Amanda Y
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Riverside, responded to this review

Thank you for taking time to review your hotel stay. I would like to clarify that the Superior Double Rooms do not provide a window and only the Deluxe category offers it. As highlighted, even though the rooms are small in size, travellers will enjoy the hotel's excellent locality, with easy access to the many places of interests such as... More 

Vernon, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good value for money,close to China town and River walk. The room is on the small side, but nice lap pool on top 6th floor to cool off in. Friendly and helpful staff!..breakfast not so good. Overall not bad for a short stay. Right by Clark quay.

Helpful?
Thank Ted S
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