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Park Avenue Rochester Hotel

4.0 of 5 31 Rochester Drive, Singapore 138637, Singapore
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Park Avenue Rochester Hotel
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132 reviews from our community

Traveler rating
    36
    61
    26
    6
    3
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18
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
1 review
2 of 5 stars Reviewed 2 weeks ago

Cleanliness and super service are substantial offerings at this hotel. However, over 9 nights I slept on a bed that was billed as King/Queen Size when in reality it was two single bed pushed together with a top mattress that was King/Queen size; this made for a super hard ridge running down the center of the "bed". It was extremely... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed here twice in the month of november. My family simply love the amenities here. Convenient to the mrt. Although the rooms are small and every unit on the level has different layout, each suite has kitchen. With oven and washing machine, thats the most thing we look up to. I would say it was a pleasant stay to... More 

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MalcolmSunny, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear 290912, season greetings from Park Avenue Hotels & Suites. We are delighted to know that you have enjoyed your stay with us and we look forward to see you and your family members with us again. More 

Jakarta
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have stayed at Park Avenue Rochester quite a few times in the last few months, and although the hotel is a new building, with modern fittings and furnishings, the maintenance and housekeeping detract from staying here. There are a few design flaws, which the staff have no control over...like kitchens where electrical outlets are INSIDE the cupboards, overlapping bathroom... More 

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MalcolmSunny, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear Tag-along-mom, thank you for your feedback and we sincerely apologise for the discomfort you experienced. With regards to the mentioned housekeeping standards, we will be sure to communicate with our team to ensure such incidents don’t happen again. We hope to welcome you and your family back at our suite again. More 

Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 15, 2014

The hotel (rather this is a serviced mini-apartment) is near the Buena Vista MRT and in the Biopolis area which houses many offices, educational/ research institutions. Food is very very basic, and I stopped having anything in the hotel after day1. In room facilities (microwave owen, washing machine etc) are good, but as a business traveller I had limited use... More 

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MalcolmSunny, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear trtflyer, greetings from Park Avenue and thank you for choosing us for your business trip. Our hotel is built with both long-term and short-term guests in mind. Hence our one- and two-bedroom suite are furnished with kitchenette and other facilities, as some guests prefer to make their own home-cooked meals. We apologise for the lack in laundry service and... More 

Where to next?
Top Contributor
190 reviews 190 reviews
102 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed November 14, 2014 via mobile

I stayed here as part of a conference at nearby NUS. The room was tiny (the wardrobe doors hit the bed when you open them), but if all you are looking for is somewhere to sleep, then you'll be fine. Breakfast is functional but unremarkable, and there are a number of restaurants (mostly cheap and simple ones) nearby. The gym... More 

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MalcolmSunny, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear Back_to_Sandringham, thank you for your feedback. We have noted your comments on the breakfast, and will work with our breakfast partner on improvement. Hope that you have enjoyed your conference and the surrounding restaurants. We hope to have you back with us soon. More 

San Francisco, California
Top Contributor
57 reviews 57 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 14, 2014

Really enjoyed our 2 week stay. The staff was exceptionally friendly always looking up from their work to say hello when we passed by the desk. The rooms are well appointed and very comfortable. It was also nice to have a washer/dryer, frig, etc. The only complaint was that the A/C in the bedroom was just cold all the time... More 

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MalcolmSunny, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear dlijhk, thank you for your review and we are delighted to know you had enjoyed your stay. Our suites are designed with the comfort of business travellers in mind, which is why we included kitchenette, washing machine as part of our room amenities. We noted your feedback on the air-con issue and will work with our engineering team to... More 

1 review
5 of 5 stars Reviewed October 24, 2014

I stayed here for 6 weeks for client on site training back in august 2012 which is located near fusionopolis. I must say, hotel service was awesome. friendly and approachable staff. friendly cleaning lady. clean bathroom,kitchen everything is spotless. good internet connection. everything is functioning too like the plugs,and other equipments. comfortable bed too. This was a wonderful and unforgettable... More 

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MalcolmSunny, Manager at Park Avenue Rochester Hotel, responded to this review

Dear Jamie, Thank you for sharing your positive experience at Park Avenue Rochester. We are glad that you had enjoyed our friendly service and hotel facilities. We look forward to have you back with us during your next company training. Regards, Malcolm Chen, Assistant Marketing Manager On behalf of the management team More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

This is an excellent property to being - clean,modern and fresh. I because ill while there and one staff member accompanied me to a local clinic to wnsure I foudn it. They, they brought a gift baske of fruits and juices to my room that evening. The next day they brought in some hot soup and extra Perrier water. I've... More 

Was this review helpful? Yes 1
Petaling Jaya, Malaysia
Contributor
19 reviews 19 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 5, 2014

We had a one room apartment. Upon entering you see the kitchen and the sitting room area, and a door leading to the bedroom. Room is a good size, and toilet and bathroom is nicely designed with full range of toiletries. The hotel is also conveniently located about 5 minutes walk from the Buona Vista MRT. Within walking distance also... More 

Was this review helpful? Yes 1
Singapore
Top Contributor
75 reviews 75 reviews
57 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 22, 2014

We've lived near this hotel for 4 years and have had family stay here on 3 occasions, this was the first time I've stayed personally stayed here with my family. The hotel is new, clean, efficient and has excellent connections by 2 MRT lines and buses. The pool area is very nice and the gym well equipped and spacious. As... More 

Was this review helpful? Yes 1
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Additional Information about Park Avenue Rochester Hotel

Address: 31 Rochester Drive, Singapore 138637, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Avenue Rochester Hotel 4*
Number of rooms: 271
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Also Known As:
Park Avenue Rochester Hotel Singapore
Hotel Style:
#70 Business Hotel in Singapore
#75 Luxury Hotel in Singapore

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