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Park Avenue Rochester Hotel

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31 Rochester Drive, Singapore 138637, Singapore
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1 room 1 guest
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Park Avenue Rochester Hotel
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194 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Level Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed yesterday NEW

On the surface it looks like a nice hotel. And it has potential to be. But…. room cleanliness was a major issue. Hairs on the floor, things like nuts and small snack foods around the edge of kitchen floor, especially under the front of laundry machine. The sofa was stained (maybe crusted is the better word) by foodstuffs that previous... More 

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Singapore
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was given a free upgrade to a one bedroom with living room and kitchen. I love the idea that the kitchen has all the necessary utensils. The only think lack is the dishes detergent and maybe kitchen paper. I really enjoyed my stay and I had fun cooking dinner and breakfast for my boyfriend.

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Eureka, MO
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a business trip at suggestion of my SIngapore based business partner. The location was convenient for meetings near the partner office; but otherwise a little remote from the city center. There is a shopping mall across the street and a starbucks nearly adjacent to the hotel. The rooms were very clean, modern and comfortable.... More 

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HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear janmic1, Thank you for choosing Park Avenue Rochester and glad that you had a good stay with us. Do accept our apologies for the service gap that you encountered at the cafe and will work with our F&B partner to improve the service standards. On your next stay, may I recommend that you explore the nearby neighbourhood eg Holland... More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed through the Jubilee Weekend, very satisfy with the comfort level of the hotel. However service from the front counter did not seems to be up to standard. The breakfast serve was nothing near to tasty, can simply just avoid it.

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HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear Vivarave, Thank you for reviewing our property and we are glad that you had a comfortable stay. Do accept our sincere apologies on the service gap and rest assured that this has been communicated to the Front Office. Also, we are also working closely with our F&B partner to ensure the quality of breakfast is not compromised. Once again,... More 

Hong Kong, China
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel on a business trip. The reason why this hotel was the proximity to the office. But due to the hot weather, it's impossible to walk even for 5 minutes so I ended up asking my colleagues to pick me up. The room is average sized, good air-con (with exceptional control of temperature), and wifi speed is... More 

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HweeTeng_PA, Assistant Marketing Manager at Park Avenue Rochester Hotel, responded to this review

Dear Tony F, Thank you for your kind reviews on our room and hope you had a good stay with us. We noted your feedback about the absence of mini bar and shall look into the matter. On your next stay, we recommend you to explore the nearby neighbourhood, like the cafes and restaurants in Holland Village and Portsdown road... More 

Bangkok, Thailand
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 11, 2015

I have been now several times in this modern hotel. The staff is polite, the rooms are nice though very small, the bath is nice. The breakfast is really not up to the standards for this kind of hotel: cold scrambled eggs, low quality pastries and some asian dishes. Only positive is the made to order omelette. The location is... More 

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london
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 2, 2015

I stayed at this hotel during a recent conference at the National University of Singapore (NUS). In terms of location it is reasonably convienent for the NUS as I understand there is a shuttle service to the site on most days but on my particular visit the NUS had arranged a specific bus transfer. The journey took about 10 mins.... More 

Was this review helpful? Yes 4
Melbourne, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015

Stayed 11 nights as family lives 20 minutes walk away. Although room was quite small it was always well presented. Staff everywhere was most helpful. Breakfast was quick and very adequate. Swimming pool shaded in afternoon. About 3 minute walk from Buona Vista station (access to 2 lines). Large Mall 3 minutes walk away. With quite limited hotels in immediate... More 

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Cebu City, Philippines
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

I love everything about this hotel. Firstly, the location. It's near Buona Vista MRT Station (Green line) which makes it accessible to Singapore's prime shopping, business, and tourist destinations. I love the relative quiet and the greenery (though I admit that's nothing really new for Singapore, the City in a Garden). There are several members of staff that are friendly.... More 

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Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

We stayed in a 2 bedroom at PAR for 4 weeks while we waited for our permanent apt to become available. Excellent hotel, close to Star Vista Mall, 4 min walk to Circle line MRT and a staff that actually cares about their guest. Great for short and longterm stays.

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MalcolmSunny, Karen Saw (Director of Operations) at Park Avenue Rochester Hotel, responded to this review

Thank you for your comments, we are happy to know that you had a great time. We look forward to see you at Park Avenue Rochester again. More 

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