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All 290 Singapore hotels

Santa Grand Hotel East Coast

171 East Coast Road, Singapore 428877, Singapore
Hotel amenities
Santa Grand Hotel East Coast

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Ranked #76 of 290 hotels in Singapore
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
jaybuckz England
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190 people have reviewed this hotel

Traveler rating
    46
    91
    42
    8
    3
See reviews for
36
66
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Room are small. Not really suits the price that is too high for the standard room. Nevertheless the location is good for touring the city area. I would recommend Venue hotel over at Joo Chiat road. Really not worth the stay at santa grand east coast.

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England
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful hotel, with friendly, attentive staff, including May and Abdul. Situated outside of the main town, but easy to get into town by bus or bus/metro. Has it's own local area with shops, cafes, restaurants and beaches..

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review

Dear jaybuckz, Thank you for your wonderful 5 star review! Your feedback is much appreciated and your kind compliments will be passed on to our team! We are delighted to hear that you enjoyed the location of our hotel and we are happy to have hosted your stay! Thank you for choosing Santa Grand Hotel East Coast, and we look... More

Chennai (Madras), India
1 review
5 of 5 stars Reviewed 6 days ago NEW

On my first business trip to Singapore, I was booked in this hotel for a week. Though the room was small, it was very clean and well maintained. The view of the city from my room in the 5th floor was great. Staff were very helpful, giving clear directions for going around the city (I was taking the bus to... More

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review

Dear bharathitm, Thank you for choosing Santa Grand Hotel East Coast! We are delighted to hear that we made your first business trip to Singapore a memorable one. Your kind compliments to Mary will be passed down to her and I am sure she will be pleased to hear this! Thank you for your 5 star review, and we hope... More

Queensland, Australia
Contributor
17 reviews 17 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel offered a family room of reasonable proportions for 3 people at a reasonable cost. Staff were attentive and helpful with guidance on transport etc for a day in the city. The included breakfast was adequate but not exceptional. There are plenty of places to eat nearby and buses to the city stop near the Hotel.

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review

Dear deandownunder, Thank you for choosing Santa Grand Hotel East Coast. We are delighted to hear that our team provided you with prompt and attentive service that made your stay a memorable one. We appreciate your feedback about our service and will share your concerns with the rest of our team! Thank you again for sharing your experiences with us... More

Union City, CA
2 reviews
3 of 5 stars Reviewed 1 week ago

I was there for business travel. Location is very good. It's close to shopping centers and restaurants. The room is very small and expensive. However, everything else in Singapore is expensive. The room is clean. The air condition worked fine unlike the review from others indicated. I would use it again for business travel.

Review collected in partnership with this hotel

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review

Dear Mo168lee, Thank you for writing us a review! We are pleased to hear that you enjoyed the location of our hotel. We appreciate your feedback about our service and we have shared your concerns with the team for immediate attention to improve our guests' experience. We hope to have the pleasure of welcoming you back on your next business... More

Leigh, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Hotel staff very nice when we checked in. Not very helpful with luggage when checking out. The room size should have been for a single person not for two people.There was no room to move. Thankfully we were only there for one night. Glad we chose the Village for our longer stay on our outward stopover on our way to... More

Review collected in partnership with this hotel

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review

Dear Chris76965, Thank you for taking the time to write us a review. We appreciate your feedback about Santa Grand Hotel East Coast. While we wish your experience had been a better one, your valuable feedback helps us improve the facilities and services we provide. Thank you again for sharing your experiences with us, and we hope to have the... More

Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. The staff were very helpful, especially Mary on reception. She in particular is an asset to the hotel, a lovely lady! Good breakfast and pleasant restaurant. Bus stops close so easy to get around. Room was a little compact, but OK. Lovely local restaurants close and great value.

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review

Dear Tracy462014, Thank you for such a wonderful review! Your kind compliment will definitely be passed down to Mary! We appreciate your feedback and this only encourages us to work even harder to provide even better service to our guests'. Thank you for choosing Santa Grand Hotel East Coast and we look forward to welcoming you on your next trip... More

Nusa Dua Peninsula, Indonesia
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Too small room and the air conditioning was very poor - more like a ventilation rather then cooling. No window opens. Good as having a car parking for free. Good breakfast, nice personnel, clean rooms. worth for money if you don't plan to stay in the room more then for a short sleep.

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review

Dear Andy_Rot Thank you for taking the time to write us a review! We appreciate your feedback about Santa Grand Hotel East Coast. While we wish your experience had been a better one, your valuable feedback will help us to improve the facilities and services we provide. Thank you for choosing Santa Grand Hotel East Coast and we look forward... More

Pretoria, South Africa
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I really enjoyed our stay at Santa Grand East Coast. The room was kept clean and fresh, the staff incredibly and helpful... especially Mey and the rest of the team at reception. I would highly recommend it!

Review collected in partnership with this hotel

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santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review

Dear Ryan H, Thank you for choosing Santa Grand Hotel East Coast! We are delighted to know that our team provided a prompt and attentive service that made your stay memorable. We will work hard to improve our service and we welcome feedback to improve aspects of our products consistently. Your kind compliments will be passed down to our team.... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

The overall standard of the hotel was good especially in relation to the price, but I guess the fact that it is SGD10 to Orchard Road by taxi may have reduced the price. We had a look at the roof pool and would certainly have enjoyed using it if we had, had the time

Review collected in partnership with this hotel

Was this review helpful? Yes
santagrandhotels, Hotel Management Team at Santa Grand Hotel East Coast, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review! We are happy to have hosted your stay and delighted to hear that you enjoyed your time in Singapore.We will work hard to improve our service and we welcome feedback to improve aspects of our products consistently. Thank you again for sharing your experience with us... More

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Additional Information about Santa Grand Hotel East Coast

Also Known As:
Santa Grand Hotel East Coast Singapore
Address: 171 East Coast Road, Singapore 428877, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in Singapore
#76 Spa Hotel in Singapore
#76 Top resorts Hotel in Singapore
#79 Business Hotel in Singapore
#82 Family Hotel in Singapore
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Located in the East Coast area, Santa Grand Hotel East Coast is nestled at the heart of Katong, well known for its Peranakan heritage and culture. The hotel is also within the larger Joo Chiat area, which was designated as the national heritage conservation area by the Singapore Government with the intention of preserving its rich history, culture and architecture. This Peranakan themed boutique hotel aims to introduce Singapore's unique culture and tradition to visitors, just like its predecessors at Santa Grand Hotel Bugis, Santa Grand Hotel Little India and Santa Grand Hotel Chinatown. Santa Grand Hotel East Coast is built on a 2-storey conservation frontage backed by a 5-storey building. Guests will feel welcomed in the lobby, decorated in bright Peranakan colors, that comes with comfortable seating areas and a business center. Rooms come in four different designs, themes and colors that guests will feel the freshness and variety each time they stay with us. A roof top swimming pool and Jacuzzi offer guests a chance to relax in a tranquil environment with a bird's eye view of the low-lying housing architecture symbolic of the Joo Chiat heritage. Bright colors are used on design of the hotel, similar to the patented sophistication seen in the homes of the Peranakans, creating a warm and inviting ambience and leaving guests with fond memories of the stay. Be it for leisure travelers or travelers on business trip, Santa Grand Hotel East Coast is the place you want to stay in to immerse in a uniquely Singapore culture. Take a walk around the area and you will be amazed by the large variety of food to choose from. A definite must-try would have to be the famous Katong laska, well-liked by Singaporeans and visitors alike, this signature dish can be counted as one of the most popular favorites in Singapore! For outdoors, the hotel is near the popular East Coast Parkway where guests can exercise or just relax amidst the cooling breeze along the Singapore coastline. ... more   less 
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