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Santa Grand Hotel East Coast

171 East Coast Road, Singapore 428877, Singapore
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Santa Grand Hotel East Coast
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Santa Grand Hotel East Coast
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374 reviews from our community

Traveler rating
    90
    177
    85
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is very clean, rooms very spacious, service is up to par. Over all a very good stay. The only drawback is the distance this hotel is from the MRT. However, on the plus side, it is only 10 minutes from East coast beaches and just a quick walk from Joo Chiat, which is a refreshingly calm and and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valuable Guest, Thank you for your kind review on our hotel. We're glad to learn that you had enjoyed your stay with us and that our hotel's amenities had met your expectations. Your feedback about the towels have been duly noted, and we will be highlighting this to the management accordingly. Rest assured that your suggestion is very important... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A small but very friendly hotel. The staff can't help enough. A nice area, with good shopping areas nearby. My return flight was not until late evening, so I left my luggage and went to the city. On my return, I was offered the use the pool shower before going to the airport.

Was this review helpful? Yes 2
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valuable Guest, Thank you for your kind feedback on our hotel. It pleases us to know that you had enjoyed our amenities, and that our friendly staff's services had met your expectations as well. Once again, thank you for choosing Santa Grand Hotel East Coast and and we hope to have you with us again soon. Sincerely, Magdeline Lew More 

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Have stayed here previously so I knew what to expect - nice, clean rooms, great shower, comfortable bed and pleasant staff. Rooftop pool is great for early morning lap swimming. WiFi was sporadic but mostly working (and free!) and the air con was welcomed on the super hot days. Breakfast is a tad pricey for what it is but there... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valuable Guest, Thank you for your continuous support of Santa Grand Hotel East Coast. I'm happy to learn that our hotel amenities had met your expectations during your recent stay with us. It seems you also had a blast in Singapore as well! With regards to your feedback about the wi-fi, I'm please to inform you that we will... More 

Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located half way between the airport and downtown the Santa Grand East is in a nice area with lots of local shops and restaurants. The staff at the hotel were helpful and more then happy to help you out with directions or flagging down a taxi. Nice rooms with new bathrooms, Singapore's East Coast Shoreline Park is about 4 blocks... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Jim, Thank you for your kind review of our hotel. I'm glad to hear that you had enjoyed your stay with us. Our friendly staff prides themselves to help our guests in any possible ways and they will be pleased to learn of your compliments for them. Once again, thank you for choosing Santa Grand Hotel East Coast and... More 

Portland, Oregon
Top Contributor
66 reviews 66 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is walking distance to beach ( and this island nation has few beaches), array of terrific places to eat, and many buses to all ares of Singapore. Rooms are clean, ne essayists are provide, staff polite. Restaurant reputedly good but a bit pricey, but I did not try it. Near airport. Pool very basic but wet on a hot... More 

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valuable Guest, Thank you for taking time to write us an review. We're pleased to learn that you had enjoyed our hotel's amenities during your stay with us and that our friendly staff were able to assist you in any possible way. Once again, thank you for choosing Santa Grand Hotel East Coast and we hope to have you... More 

Illinois
Top Contributor
92 reviews 92 reviews
36 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Pretty hotel a short drive to airport and a 10 minutes walk to one of the prettiest beaches in Singapore. We only stayed one night to be close to the airport. However, I noticed city buses traveling on the main road where the hotel is. So this hotel could really have been suited to a longer visit to Singapore, also.... More 

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valuable Guest, Thank you for your kind review on our hotel. First of all, thank you for choosing Santa Grand Hotel East Coast. It sounds like you had a great time in Singapore! We are pleased to learn that you have enjoyed the hotel amenities during your stay with us and that our friendly staff were able to assist... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I have travelled many places around the world & usually been put up by companies in 5 star hotels. Thought that I would give this place a chance since I was traveling with family by car and wanted a smaller hotel which was not busy. But I was worried that the hotel was dingy and lacked confidence about the parking.... More 

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valuable Guest, Thank you for your kind review on our hotel. First of all, thank you for choosing Santa Grand Hotel East Coast. We are pleased to learn that you have enjoyed the hotel amenities during your stay with us. Our friendly staff at East Coast prides themselves to provide our guest with the best local hospitality experience and... More 

Roma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel on the basis of its price, reviews and what appeared to be a reasonably good location for a four-night stopover and everything surpassed our expectations. Our room was at the back in the new part and although not big, it was fine for 2 people, functional, comfortable and quiet. The rooftop pool is well-maintained and nice... More 

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Valuable Guest, Thank you for your kind review on our hotel. It seems that you have really enjoyed yourself during your stay in Singapore. Our friendly guests always pride themselves to provide our guests with the best local hospitality experience and I'm glad that they have been able to assist you in any possible ways. Once again, thank you... More 

Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed 4 weeks ago

i left a pair of earring at the hotel and there is no report from the house keeping for any earring found. Did not look into the matter seriously. My room number was 216 and please look into the matter thoroughly.

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Torrence, Thank you for your feedback. We're sorry to hear about your missing earring. Are you able to fill me in with more details with regards to the missing earring? I can be contactable at the following email address: magdeline.lew@santa.com.sg Once again, we would like to thank you for your patronage and I hope to hear from you soon.... More 

Macleay Island, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 22, 2015

This hotel was fine for a two day stopover in Singapore. Comfortable rooms, friendly and helpful staff and a nice little roof top pool to relax in. Didn't use the restaurant as plenty of nice restaurants within walking distance. Located about half way between the airport and the centre of the city. Will stay here again

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel East Coast, responded to this review

Dear Madeleine Thank you for your kind review of our hotel. We're glad that our friendly staff were able to assist you during your stay with us. I hope you had enjoyed yourself in Singapore, and we would love to have you back with us again soon! Once again, thank you for choosing Santa Grand Hotel East Coast. Sincerely, Magdeline... More 

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Staying in Joo Chiat

Neighborhood Profile
Joo Chiat
The Joo Chiat area is the traditional home of Peranakan culture in Singapore, an ethnic group descending from the blending of Chinese and Malay families in the 15th century. The neighborhood is packed with colorful shops, local characters, and quiet charm. The main streets overflow with diners enjoying katong laksa, the signature Peranakan spicy noodle soup. Signs of youthful entrepreneurship are visible as well, with modern cafes, bars, and shops abounding. Visit Joo Chiat to take a break from the big city sights and enjoy a relaxing afternoon with a laid-back and local vibe.

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