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Orchard Scotts Residences by Far East Hospitality

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5 Anthony Road | #14-09, Singapore, Singapore
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Orchard Scotts Residences by Far East Hospitality
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Orchard Scotts Residences by Far East Hospitality
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185 reviews from our community

Traveler rating
    117
    58
    7
    3
    0
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101
7
2
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We just completed a 16 month stay at Orchard Scott's Residences on Anthony Road. Every day was a dream. It's the perfect location - next to the Newton MRT stop, just one stop away from the grocery store & excellent malls (Novena & Orchard). Easy walk to Orchard Road - just beautiful to stroll in the evening. The staff at... More 

Was this review helpful? Yes
Zul_Johar, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review

Dear MaryF H, Thank you so much for the lovely compliments towards our colleagues at Orchard Scotts Residences. Your detailed review will definitely encourage them to excel in their areas of work more so than ever. We are also glad that you and family enjoyed the facilities and services that we offer here in OSR. We look forward to your... More 

Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This property is located at a very good location especially near a MRT station... just a 5 mins walk to the nearest food court (Newton Food Court)... As for the environment of this property, it is totally awesome... it has the facilities of swimming pool, spa and jacuzzi... Kids would love this place... the only thing negative during my check... More 

Was this review helpful? Yes 1
Zul_Johar, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review

Dear ShoggyTeoh, It was a pleasure hosting you and your family at Orchard Scotts Residences. We are glad that you enjoyed the services as well as the facilities. We thank you for the valuable feedback on the oversight of our colleagues. Rest assured that this will not happen again in your next visit. Warmest regards, Zul Johar Duty Manager More 

Wales, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently had a really wonderful stay in Orchard Scott's residences, Singapore. The staff are all very friendly and courteous and go out of their way to help you, especially Sarah who was responsible for looking after our appartment.

Was this review helpful? Yes 1
JasmineChen, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review

Dear Tillyflip2901 We are delighted to hear about your wonderful stay with us. Your compliments on our staff and their service is encouraging to our daily roles. Do let us know when you are ready to return to us again so we can take care of your preferred facing of apartment as long as availability permits. Once again, thank you... More 

San Francisco, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Orchard Scotts has been our home away from home for the last six months and we have loved every minute of it. We are sad to leave in a few weeks! The entire staff consists of happy and helpful individuals who have gone out of their way to make sure our needs are met. And we are here with our... More 

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JasmineChen, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review

Dear 2014mama We are honored to have been your home away from home for the last 6 months. Your compliments on our staff and breakfast team and service is really motivating to us. To provide breakfast in our serviced residences, we are often being compared to hotels. We may not cater for the same spread as them but we are... More 

Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Stayed in OS for 1month in a 2 bedroom apt. Nice size rooms and living area,huge pool for swimming laps and kids swim area. Mix of temp apartments and permanent. Staff is great, especially the porter named Dan who helped us move out of the building with a lot of stuff. One downside is not any grocery or restaurants (other... More 

Was this review helpful? Yes 1
JasmineChen, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review

Dear bootsy76 Thank you for your recommendations on us on TripAdvisor. Your compliments on our apartments, swimming pools and staff is motivating to us. Though we do not have many restaurants or grocery nearby, we are well-connected by train and only 1 stop away from Orchard or Novena where there are plenty of dining and grocery shopping options available. Other... More 

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 12, 2015

This is our 6th times stay at OSR. Whilst the apartment is looking tired, Irene and her breakfast team were never tired to give us the special treatment every time we stay here. They are just the loveliest staff member. We had a 3 bedrooms apartment this time, though spacious, the furniture need updating and the wall paper need replacing.... More 

Was this review helpful? Yes 1
JasmineChen, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review

Dear Caecilia2013 Thank you for your continuous support to Orchard Scotts and we are delighted to host you once again. We are happy that our breakfast team has provided you the "special treatment" experience once again. It has always been a place where many of our long-staying and returning guests enjoy to be at. We also hear your comments on... More 

Jaipur, India
Top Contributor
549 reviews 549 reviews
57 hotel reviews
707 helpful votes 707 helpful votes
4 of 5 stars Reviewed March 24, 2015

Minimum stay required is 7 days. Nice fully furnished flats. Just check in with your suitcase. Good service. Monday to Saturday house cleaning, kitchen cleaning and linen change is done. Monday to Friday good quality sumptuous breakfast is included. Nice swimming pool. Well equipped gym. Plenty of places for evening parties around swimming pool. Shuttle service provided every morning for... More 

Was this review helpful? Yes 2
JasmineChen, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review

Dear RajnishPathak Thank you for your recommendation on us. We are happy to note that you are enjoying our service, breakfast and facilities. We do focus very much on the living and lifestyle of our residents which also explain why we catered for a full fledged of facilities and space for our guests to rest after a hard day's work.... More 

Bothell, Washington
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 16, 2015

Prior to a 3 month stay in Singapore, we read all the reviews. Unfortunately, we did not make the best choice staying at OSR. Pros: close to MRT (5 min walk), great staff, apartments are clean, marble and hard wood floors, spacious. Cons: kids everywhere! usually screaming or crying. Very little sun at pool. Common areas need paint and are... More 

Was this review helpful? Yes 1
JasmineChen, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review

Dear CinderellaV We regret to hear that we fall short on your expectations on us. We believe you are still an in-house guest and have been trying to contact you to assist you with the use of the washer/dryer and oven. We understand that figuring out the use of the appliances may be of a challenge at times and we... More 

Austin, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 2, 2015

We are staying at the Orchard Scotts Residences for a month have enjoyed our stay. The pool is stunning and the gym is large by condo standards. You will not beat the amenities. Sara was our housekeeper on the 7th floor and I'd take her with me if I could! Housekeeping comes once a day and washes the dishes in... More 

Was this review helpful? Yes
JasmineChen, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review

Dear Suzie B We are delighted to know that we have spoilt you during your stay with us. Thank you for your recommendations on us and useful tips for our potential guests. Your compliments on us is motivating and we will share your words with our team, especially Sara. We noted your comments on our cable channels and do note... More 

Singapore, Singapore
Top Contributor
121 reviews 121 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 31, 2015 via mobile

With a big pool for long laps and two small kids pools you have choices daily to dip in whichever you want. A family friendly resort with even a small wading pool for very young infants. A big playground of different activities are erected for kids of all ages. A tennis court is also available. There are three blocks of... More 

Was this review helpful? Yes
JasmineChen, Manager at Orchard Scotts Residences by Far East Hospitality, responded to this review

Dear 919DISAPPOINTEDGUEST Thank you for your compliments on our variety of pools, playground, activities, facilities and our resort feel residence. Your recommendations on us and also our property that is to be acquired is greatly appreciated. Do let us know if there is anything else we can be of your assistance and we look forward to hosting you again soon.... More 

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