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Matchbox The Concept Hostel

39 Ann Siang Road, Singapore 069716, Singapore
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Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Matchbox The Concept Hostel
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Matchbox The Concept Hostel
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146 reviews from our community

Traveler rating
    82
    42
    16
    2
    4
See reviews for
2
19
53
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
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    (146)
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    (26)
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    (38)
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London
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great location right by doorstep of Chinatown and Club St for food, nightlife, and sights. Pods are comfortable and bathrooms are clean. Staff are friendly and happy to make recommendations on sights in Singapore

Review collected in partnership with this hotel

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Moscow, Russia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really like this MatchboxHostel! It is cleaner and comfortable, also helpful administrators..waiting for me until 01/00 am! Good breakfast ! Good location ! in the centre Chinatown...Thanks a lot! ;)

Review collected in partnership with this hotel

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MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Maria, Thank you for your review! We are very happy to know that you like staying in our hostel! You are a wonderful guest and we enjoyed hosting you too! Hope to see you again soon! :) Cheers, The Management of Matchbox More 

Ubud, Indonesia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Can't understand why this hostel won awards for helpful staff. Mumbling and only able to speak english with single words...passport, deposit. No i am not the queen but a 'please' would certainly make me feel more welcome. Pods are ok, although some people believe if the curtain is drawn they can hear them either....... But most dissapointing was the lack... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi anomimous2015, Thank you for your review! We would like to clarify that the luggage store is meant for use by guests who are staying with us. The use is free of charge for the entire duration of our guests' stay, as well as, a few hours after check out when guests are waiting for their flights. The same was... More 

Wales
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This hostel was worth the money spent. It was really local by chinatown and the local train station only 5 min walk. The beds were pods so you had privacy and wash room was fine. Good wifi and collection of DVDs for guest use. The staff were really friendly and helpful. The only thing I would say is that on... More 

Was this review helpful? Yes 1
MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Chloe, Thank you for your review! We had a great time hosting you too! We hope to see you again soon! In the meantime, take care and travel safe~ Cheers, The Management of Matchbox More 

Vienna, Austria
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a private room for two nights and found the place very comfortable. The location was ideal for exploring the city and the area felt very safe. The beds were comfortable and the bathroom tidy and big enough. The reception provided us with free use of hairdryer and an adapter for the plugs in order to charge our... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Theana12345, Thank you for your review! May we know what sort of Asian breakfast do you prefer or that you are looking for? We currently provide bread, strawberry jam, Nutella, peanut butter, cornflakes and honey stars. In addition to the coffee, tea and hot water that you can find in our pantry, we also provide orange juice, apple juice... More 

Klang, Malaysia
1 review
4 of 5 stars Reviewed January 28, 2015

We are a group of 21 students spending a night here. Generally we are happy with the private pod and bathing setting. We did not spend much time waiting each others to bath. The pods are quite comfortable to sleep with. Staff is quite friendly and helpful. Beside the hotel is Ann Siang Hill, a street full with clubs and... More 

Review collected in partnership with this hotel

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MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Jaywin, First of all, thank you for your feedback! We really appreciate that you inform us about these issues and for providing us with the suggestions. We will definitely check the air conditioner in our Sunkiss dorm and have the air-con maintenance company to service it. We will also take into consideration the suggestion on having a second handle... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed January 27, 2015

The hotel was very quite in a great location. We stayed for a Friday and Saturday night and they shut off local streets, opening up bars and restaurants for a large number of expats. The area had a great vibe and beautiful architecture. The food was also delicious in China town. The only negatives I could say about the whole... More 

Review collected in partnership with this hotel

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Matchboxer, Receptionist at Matchbox The Concept Hostel, responded to this review

Hi Thomas, Thank you for your feedback! We are extremely apologetic about the shower. Our housekeepers do clean all the showers daily when they come in around noon and our staff will check that it is cleaned before the housekeeper leaves. However, we have noted that due to the recent increase in occupancy we are having, there might be an... More 

Missoula, Montana
1 review
4 of 5 stars Reviewed January 24, 2015

pros: The privacy of the pods was really nice. The sheets were clean and you get two pillows. Toast with nutella and peanut butter in the am, if you get up early enough. Great location. Friendly and helpful staff. Cons: As others have said, the shower/toilets are pretty gross. It seems like they are spot cleaned daily, not fully cleaned...which... More 

Review collected in partnership with this hotel

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MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Hans, Thank you for your feedback! We are extremely apologetic about the toilets. Our housekeepers do clean all the toilets daily when they come in around noon and our staff will check that it is cleaned before the housekeeper leaves. However, we have noted that due to the recent increase in occupancy we are having, there might be an... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2015

Conveniently located near 3 MRT stations. Great place to stay with its friendly and helpful staff, occasionally having a laugh. (Thank you! Frieda, Joel, Estella, etc). Meeting like minded travellers, making a friend. In particularly, a beautiful Korean lady and her brother, whom I probably have no hope of ever seeing again. Wandering into the city away from the political... More 

Was this review helpful? Yes 1
Matchboxer, Receptionist at Matchbox The Concept Hostel, responded to this review

Hi Kelvin, Thanks for your feedback and your kind words. I enjoyed my time talking to you. Hope your dad likes his new phone that you bought. The korean lady sure is pretty :) Hope to see you here again as well Once again, thank you giving us this feedback. Have a nice day! Cheers, The Management of Matchbox More 

Toronto, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 16, 2015 via mobile

Overall the vibe and style of the place was good. Beds were okay but the shower/toilet rooms were quite gross. The first time I stayed there they were fine but on my return it looked like they weren't being maintained. They didn't even replace the toilet paper and two stalls out of 4 were out. Breakfast was pretty weak so... More 

Was this review helpful? Yes
MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Kai81212, Thank you for your feedback! We sincerely apologize for the shower/toilet rooms issue that you encountered and would like to inform you that we are already working with the cleaning company on this. We have also informed all our staff to be more vigilant in ensuring that toilet papers are replaced whenever it has run out. Once again,... More 

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Additional Information about Matchbox The Concept Hostel

Address: 39 Ann Siang Road, Singapore 069716, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $
Number of rooms: 3
Reservation Options:
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Also Known As:
Matchbox The Concept Hostel Singapore

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