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Matchbox The Concept Hostel

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39 Ann Siang Road, Singapore 069716, Singapore
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1 room 1 guest
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Matchbox The Concept Hostel
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177 Reviews from our TripAdvisor Community

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Traveler rating
    87
    58
    22
    5
    5
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Thai first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (42)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (44)
All months
Hong Kong, China
1 review
4 of 5 stars Reviewed 1 week ago

I sleep in 20 beds room with double bed. the bed big enough for 3 ppl also cheaper. even you sleep in single bed, you can have a small windows to talk with your frd. very good privacy and clean with comfortable pillow. 8 shower place and you dont hv to wait. also got a room for you talk with... More 

Review collected in partnership with this hotel

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MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi WillaSun! Thank you for your kind review! We are glad that you've enjoyed your stay with us! It is our pleasure to provide our guests with a wonderful stay with us at Matchbox and to let everyone feel at home when they are here! We hope to be able to host you again next time! Take care! :) Cheers... More 

Los Angeles
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

the staff was incredible and so nice! and the location in chinatown is so incredible and convenient. the only complaint is that there is no common area really but there is a great massage chair that makes up for it.

Review collected in partnership with this hotel

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MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi yasmeen_almazeedi! Thank you for your kind review! Regarding the common areas, we apologise for our staff did not inform you that we have two common areas, 1) The Airwell (with the massage chair) and, 2) The Loft (on the third floor). Nevertheless, we are glad you've enjoyed your stay with us at Matchbox! It is our pleasure to provide... More 

Helsinki, Finland
1 review
4 of 5 stars Reviewed 1 week ago

The location is just great. Hostel is good choice. Staff is very nice and helpful. Rooms are nicely cool, but I stayed in too different rooms, bed places are too hot. To ease this you need to keep the curtain open and loose the privacy.

Review collected in partnership with this hotel

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MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi 100polly! Thank you for your kind review! With regards to the air-conditioning in the rooms, we will provide fans so that it circulates the cool air towards areas that are not cool enough. We are glad you enjoyed your stay with us in overall. It is our pleasure to ensure that our guests are provided good service and have... More 

Hue, Vietnam
1 review
1 of 5 stars Reviewed 3 weeks ago

Nothing like the pictures, room was so small you barely had room for luggage Beds were old and tatty and extremely hard mattresses so very uncomfortable Bathroom wasn't very clean Staff were uninterested although one guy was helpful with payments on checkin

Review collected in partnership with this hotel

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MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Hue Thank you for your feedback! We are sorry to hear about your experience staying with us. We would like to clarify that we have a dedicated luggage storage area for additional luggage or for larger luggage that our guests might have. Also, we have lockers in the room provided for our guest to keep their baggage and valuables.... More 

Melbourne
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago

Great, great, location with two train stations close by. Close to Chinatown as well (less than 5 min walk). It is a beautiful old house on a street full of beautiful restaurants and bars. Super friendly and helpful staff (especially Freda.) We stayed at the "Sunkiss" room, which is a private little and cosy room... Pillows and bedding were in... More 

Review collected in partnership with this hotel

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MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi vivarama Thank you for your feedback! With regards to the cleanliness of the shared areas, we have already informed our staff and cleaners to maintain the hostel and be more vigilant especially with the toilet floors and kitchen. We apologise for the experience you had and we will constantly improve to provide a better service and environment for all... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 30, 2015

I've stayed in many hostels. But this facility is dirty. Hair was left all over my 'clean' sheets and the showers are disgusting and look like they've never had a proper clean. Asking staff for help made you just feel like an inconvenience.

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MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi kp283 Thank you for your feedback! We really appreciate it and would like to extend our deepest apologies to you for the experience you had with us. We have taken note about the hair issue on the clean sheets and have informed our housekeepers to be extra careful when they do housekeeping. Our staff are also informed to ensure... More 

Klang, Malaysia
1 review
4 of 5 stars Reviewed July 22, 2015

Overall is good, kitchen is dirty, toilet is wet, staff is friendly, hostel to MRT station nearly 10min, breakfast very simple, nearby chinatown and foodcourt and pub suitable for young generation....

Review collected in partnership with this hotel

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MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Elaine Thank you for your kind review! Our housekeeper comes in everyday to maintain the hostel, hence we would like to apologise if the toilets and kitchen area did not meet with your expectations. Nevertheless, we have already reminded our housekeepers and staff to be extra vigilant in these areas. We are glad that you've enjoyed your stay with... More 

Bangkok, Thailand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2015

nice concept hostel,Staff is friendly. i think bed sheet is not much clean. and all area is not much clean as picture. if you go with your friend and get side by side bed, pod have small door to open and say hiiiii to you friend. its nice....

Was this review helpful? Yes 1
MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Nuttakrit! Thank you for your feedback! Our housekeepers comes in everyday to maintain the hostel and the room's cleanliness. Hence, we would like to apologise if the cleanliness of the rooms and the common areas is not up to your expectation. Nevertheless, our staff and also the housekeepers are informed to be extra vigilant in this area. We would... More 

Big Corn Island, Nicaragua
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 9, 2015

Had 2 great nights at the hostel, basic but comfortable and clean. Staff is really helpful and friendly. So whatever they can do, they will help you to have a better stay in Singapore. Location is great, easy with the MRT from the airport and of course the rest of the city, but also a lot in walking distance as... More 

Was this review helpful? Yes
MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Vlijmpje! Thank you for your kind review! It is our pleasure to provide our guests with a wonderful stay with us at Matchbox! We are glad that you've enjoyed your stay with us! We hope to see you again soon! Take care! :) Cheers The Management of Matchbox More 

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 10, 2015

Everything was almost perfect i think. The pod, and the bathroom were so clean and comfortable, the staffs were super friendly and helpful, and the location is great, its easy to get around by foot as its close to chinatown and also mrt station

Review collected in partnership with this hotel

Was this review helpful? Yes 2
MatchboxTheConcept, Manager at Matchbox The Concept Hostel, responded to this review

Hi Goldamia, Thank you for your kind review! We are glad that you enjoyed your stay with us! We hope to see you again soon! Take care! :) Cheers, The Management of Matchbox More 

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Staying in Chinatown

Neighborhood Profile
Chinatown
Chinatown is a classic combination of colorful sights, enticing smells, and sometimes startling sounds. The precinct is unique, however, in its blending of religions and cultures. A Hindu temple, an Islamic mosque, and a Chinese Buddhist temple sit almost side by side. This sense of cultural harmony continues as you venture just outside of Chinatown to the nightlife areas of Club Street and Duxton Hill. There you’ll mingle with Singapore’s multicultural residents at the modern bars and restaurants dotting the bustling streets. An afternoon in and around Chinatown will leave you culturally enlightened, well fed, and loaded with souvenirs. In the evening, reward yourself with a well-deserved cocktail as the locals come out to play.
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