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Fragrance Hotel - Lavender

51 Lavender Street, Singapore 338710, Singapore
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1 room 1 guest
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Fragrance Hotel - Lavender
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47 Reviews from our TripAdvisor Community

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Traveler rating
    9
    17
    6
    7
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Halifax, United Kingdom
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's not luxurious. You knew that. The rooms are small. You knew that. There are no frills. You knew that. Staff aren't overly friendly, you might not have known that. Couldn't be located better for the airport and for exploring Singapore. (It's on top of an SRT station.) You might have known that. It's clean. You probably guessed that. The... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 weeks ago

I would like to make an excellent review about "Fragrance Hotel : Lavender". The Staffs are welcoming and friendly ecspecially Muhamat Faizal at the front desk. He really assists me in whatever needs that i have. All my needs are being met and i am satisfied with my pleasent stay here. I am from room 206 and i would definitely... More 

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Singapore, Singapore
2 reviews
4 of 5 stars Reviewed June 21, 2015

the hotel is just average, small room, filipina staff is accommodating,but what I like the best is the location, few minutes walk to the mrt and bus stops, with nearby supermarket, coffee shops and 7-11 stores.

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Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 16, 2015

First time in our entire life we have to change a room 3 times!! Imagine going down to the lobby and exchanging for a new room 3x! Pictures attached are 3 different rooms that we have to change. All bed and towels are over the bed. Mugs, plastics bags, empty bottles all over the table. Yes for all the 3... More 

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GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Lavender, responded to this review

It is regrettable to learn of your check in experience at the hotel. Due to a lapse, you were given a vacant unclean room on three occasions. Please accept my apology for this error. To make up for the inconvenience caused, I would like to invite you to a complimentary overnight stay at the said hotel. I had already sent... More 

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Batangas Province, Philippines
Level Contributor
4 reviews
3 of 5 stars Reviewed June 12, 2015

our first day we were transfer to this hotel because according to the staff the room at imperial have aircon problem, we were given a de luxe room but it was still quite small in size. the staff was friendly and helpful, a korean lady. it was a busy hotel as they are offering a short time, not advisable for... More 

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Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2015

we stay in this hotel just a week ago, compared to other fragrance hotel, this is smaller, but i should say that the price was cheaper, me and my girlfriend stay for 1 night, we have nothing much to say except that the location is good coz its near to the mrt, however there is a newly open shopping mall... More 

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Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 20, 2015

Stayed here for 3 days for a short visit in sg. The place is small but its fine. Its cleaned daily as well. The bonus points here is its near the train station. 5 minute away from lavender station and from the same station youll have wendys and other local food establisments that is open 24 hrs. So in anycase... More 

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1 review
4 of 5 stars Reviewed February 19, 2015

rooms are quite small, but rooms are cleaned everyday, staffs are friendly, and location is very good and accessible, very near to lavender mrt and close to a lot of food shops, thank you for the good accomodation, and good service, hope to see you again

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 17, 2015

room was small w/ basic amenities, i upgrade and top up 10sgd for a deluxe room which was a lot more spacious than the normal superior room. the thing that i don't like with this hotel is they have this day use or short time guests, anyway, the location was great because it is very near to lavender mrt station,... More 

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Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 15, 2015

Reception: Nothing to comment, only one person on duty, and another lady that looks like a janitor sitting on the couch playing her phone, which..... is allowed? hmm... Room: Very very small, just nice to get what is needed in a hotel room, looks cramp and did not make me want to stay any longer. Cleanliness: Quite OK, no dirt... More 

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GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Lavender, responded to this review

Thank you for your hotel feedback. I would like to clarify that the staff in question was a Housekeeping Staff who was already on off duty. The concern staff had been reminded not to remain in the hotel lobby after work hours, as the hotel lobby is strictly for hotel guests. More 

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