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Village Residence Hougang by Far East Hospitality

Certificate of Excellence
1 Hougang Street 91, Singapore 538692, Singapore (Formerly Hougang Village Residences )
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Village Residence Hougang by Far East Hospitality
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Village Residence Hougang by Far East Hospitality
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86 Reviews from our TripAdvisor Community

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Traveler rating
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17
5
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49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (25)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (16)
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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I lost my phone and the day after the guardian Uma (night shift) found it and gave it back to me ! All the employees from the guardian, the cleaner to the management are very kind! We have been staying here for 1 year and we will keep a very good memory of this residence :)

Was this review helpful? Yes
flewops, Manager at Village Residence Hougang by Far East Hospitality, responded to this review

Dear Amb9, We greatly appreciate your effort in recognising our staff performance & honesty. We will definitely share this positive feedback with Uma & the rest of our team, to motivate us to reach new heights in serving our guests. We hope your stay in Village Residence Hougang will continue to be an enjoyable and memorable one. Best regards Freda... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Everything was great about this place, except the room sizes and location, the location has only one drawback that it far from MRT, everything else is great, Room sizes are small, we stayed in master bedroom, but the 2 other common rooms were tiny, I dont know if that is the order in Singapore or not, but my recent search... More 

Was this review helpful? Yes
flewops, Manager at Village Residence Hougang by Far East Hospitality, responded to this review

Dear Kart_sul, Greetings from Village Residence Hougang. Thank you for the taking the time out of your busy schedule to recommend us on Tripadvisor. We are glad that overall you have enjoy your stay with us but we have also noted on the point that our security officer was not as cordial as they should be. We would definitely work... More 

North Mackay, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 18, 2015

We have stayed in many facilities throughout Asia, but this would have to be one of the best. The location is quiet and convenient. Nothing was ever too much for the friendly staff from Peter greeting at the door, to kind Mages who cleaned our rooms, to Paul who fixed everything so promptly and expertly, to Erni, Jane and Freda... More 

Was this review helpful? Yes
flewops, Manager at Village Residence Hougang by Far East Hospitality, responded to this review

Dear mmjibson, Thank you for taking the time to acknowledge our team and the residence on Tripadvisor. We are most honour to be recommended and recognised by a season traveller like yourself. Your positive feedback on Village Residence Hougang is most encouraging to our team, motivating us to improve our level of services to reach new heights. Once again, thank... More 

London, England, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed April 24, 2015

My wife and i have recently moved to Singapore and were very fortunate to of had the pleasure to stay with VR for nearly a month whilst we set up our lives over here. The VR Hougang is such an amazing place, the staff are super friendly and helpful always going out of their way to make sure your needs... More 

Was this review helpful? Yes
flewops, Manager at Village Residence Hougang by Far East Hospitality, responded to this review

Dear James A, Thank you for the taking the time out of your busy schedule to recommend us on Tripadvisor. We are thrilled to know that you and your family have enjoyed your stay in Village Residence Hougang and wish you well during your stay in Singapore. Best Regards Freda Lew Residence Manager More 

1 review
5 of 5 stars Reviewed April 1, 2015

I have been staying here for a few months, the room is great and big, hotel facilities are superior. The manager here is quite friendly and can speak some Thai words to me, I am quite impressive. Also the maid "Tang Yu Rong" is very nice and she took care my room very well, the room is clean and neat.... More 

Was this review helpful? Yes
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review

Dear Khun Sunun, Thank you very much for the compliments you have given us, including highlighting Yu Rong on her performance. Good upkeep of our entire Residence and of course apartments in spick and span manner is always our utmost importance task to us. Please continue to share with us your views while we want to further improve our services... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed March 31, 2015

This is a fantastic place to be in , House keeping staffs , The managing staff, the swimming pool, what else i can say about , How much ever you appreciate its always less. Activities conducted by the management office. Adhoc helps like printing and scanning services are really fantastic. Our room service Zhang Jun and his head Kate Lim,... More 

Was this review helpful? Yes
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review

Dear Mr Karthiik, Thank you so much for putting in good review, complimenting Zhang Jun and Kate Lim. We cannot be more thankful of your kind words, but to continue serving you, and all of other Residents with tender loving care. Besides our sincere appreciation, we are happy to learn that you have been enjoying your stay with us. Please... More 

Suva City, Central, Fiji
1 review
5 of 5 stars Reviewed February 27, 2015

Very welcoming and friendly staff. From the management and all the staff and security. Mr Kay, Jane & Erni, Peter and Maca, Mariam not forgetting Tang Rong for always cleaning our unit well. A big thank you and will defenitely reccomend Village residence Hougang to my friends and family.

Was this review helpful? Yes
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review

Dear Sir, Thank you so much for writing in. We sincerely appreciate your time and effort, while we must also thank you for remembering some of our colleagues who have served you well. Please take good care, and make use & enjoy every moment of your time while with us. See you around. Cheers! Best Regards, Rener Kay Residence Manager... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

One of the Best place to reside in Singapore. Awesome Swimming pool, gymnasium and play area. Mall attached for quick shopping. Frequent bus service. It was a pleasure staying in this residence. Excellent house keeping service.

Was this review helpful? Yes 1
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review

Dear Vijaya, Thank you for the compliment you have taken time to write. We greatly appreciate your effort in recognising our performance. We are always delighted to hear from guests, like yourself, who give us their worthy comments. We will take it as a form of motivation to our team. We hope your stay in Singapore will continue to be... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed January 24, 2015

I came to Singapore in Aug 2014, and shall leave in Feb, almost 6 months in this great hotel. The manager here is quite friendly. I swim here every week, quite enjoying the sunshine in Singapore. It is very convenient for me to do some daily shopping, a large Fareprice is just under the building. It is easy for me... More 

Was this review helpful? Yes
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review

Dear Mr Jackoma, Thank you so much for the review despite of your work busy schedule. We are very happy to learn that you are enjoying your stay and finding to get things around conveniently. We believe Sumei or anyone of us in Village Residence Hougang will help you in any one way, whenever you need our assistance. Please take... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

I've been here for 1.5 months. The room service is very good and the facility (cooking tool, washing & laundry machine, sport area, free broadband wifi access, television etc..) also complete. The security was very helpfull & friendly to us. The location is near with the supermarket, foodcourt place and easy access to Bus, Taxi & MRT. Thanks to VRH.

Was this review helpful? Yes
RenerKay, Manager at Village Residence Hougang by Far East Hospitality, responded to this review

Dear Mr Angus, We sincerely appreciate your comments despite of your busy schedule. While every effort has been put in to make sure our facilities and services are up to par, we are very delighted to know you are overall happy with your stay. We will take this as our motivation to do and reach new heights. Please take good... More 

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