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Ibis Singapore Novena

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6 Irrawaddy Road, Singapore 329543, Singapore
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Ibis Singapore Novena
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Ibis Singapore Novena
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868 reviews from our community

Traveler rating
    117
    431
    248
    43
    29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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  • Chinese (Simplified) first
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Russian first
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    (868)
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Malang, Indonesia
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed for two night on last week during my holiday with my wife and daughter. In overall it was Ibis as usually with high standard for cleanliness, efficient spacious of room. It was only take 15 minutes walking to the MRT Novena where you can connected to others attraction venue and 20 minutes from Airport by Taxi. However... More 

Was this review helpful? Yes
JessicaUekermann, General Manager at Ibis Singapore Novena, responded to this review

Dear Wisnu_Sakti, thanks for sharing your comments about your recent stay in ibis Singapore Novena. I have shared your comments with my team, especially with our Engineering to investigate what could have been the issue related to the water temperature. I would like to apologise for the inconvenience caused and hope you will give us the chance to serve you... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Although this us far from the main sites there is a courtesy shuttle to main sight drop off points. The staff are very friendly and helpful. The breakfast sets you up for the day of sightseeing before finding somewhere nice for dinner. Free wifi was great. Rooms are comfortable with natural light.

Was this review helpful? Yes 1
FOMIbisNovena, Front Office Manager at Ibis Singapore Novena, responded to this review

Dear ariana33, Thank you for your time to share wonderful review with us. It was great pleasure to see your stay with us was enjoyable and thank you for your recognition to our friendly and helpful staffs. Your wonderful review is certainly our great reward to our team and motivation to carry on with our friendly service. We appreciate your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Ibis Novena as a stopover on my way from New Zealand to London. I Picked this hotel as, generally Ibis hotels are good value apart from a couple of exceptions. This is a high rise hotel a bit out of the main centre, but there is an excellent rail system with a station about 10 mins... More 

Was this review helpful? Yes 1
FOMIbisNovena, Front Office Manager at Ibis Singapore Novena, responded to this review

Dear Mr. David, Thank you for your time to share wonderful review with us. It was great pleasure and thank you for compliments to our Duty Manager Mr. Justin. We certainly hope to welcome you again for your next visit. Have a nice week ahead. Sincerely, Chris Yang Front Office Manager More 

Indore, India
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Reception area and room size is very small. there are no almirah, only small vertical cabinet having shelves in the room. Although rooms, bathroom and lobby etc are neat and clean. Room service was not available or no service at all. Free wifi. Buffet breakfast was good quality, but not much option available for Indian veg guests considering the fact... More 

Was this review helpful? Yes
JessicaUekermann, General Manager at Ibis Singapore Novena, responded to this review

Dear anilkkca, thanks for taking the time to share your experience in ibis Singapore Novena. We are happy to hear that overall you enjoyed your stay with us. Your comments regarding vegetarian dishes have been received and we will definetly review this in our breakfast rotation and our new menu. We hope you will be able to give us the... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Service was good especially Win and team on 21st till 22nd March Day.. Free transport to orchard n novena mrt. Please ask for toiletries/ ironing board n box as soon as you reach your room. Staff will deliver upon request.

Was this review helpful? Yes 1
FOMIbisNovena, Front Office Manager at Ibis Singapore Novena, responded to this review

Dear allemystic, Thank you for your time to share your experience with us and much appreciate your recognition to our friendly staff Mr. Win. I am sure it will be a great motivation for him to continue his friendly service to our guests. We hope you had a safe journey back home and look forward to welcoming you again soon.... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

I had unforgettable memory during my stay in Ibis Singapore Novena when I left my passport in the safety box of the hotel room and just realized when I arrived at the Changi International Airport. It was really my lucky day after so many attempts to get the passport back and finally the hotel officer willing to send through hotel... More 

Was this review helpful? Yes
JessicaUekermann, General Manager at Ibis Singapore Novena, responded to this review

Dear mazamahari, thanks for sharing your feedback about your recent stay in ibis Singapore Novena. My team and I are happy to read that you have enjoyed your stay and I have shared your comments with the team which will serve them as an encouragement. We are glad that you didnt miss the flight and hope we will be able... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Absolute waste of money! Stayed here overnight and paid for the buffet breakfast however should have just stayed somewhere else and had breakfast elsewhere. Minimal choice and the hotel even managed to screw up the cereal! Check out is at 12 so good luck if you have an evening or late night flight, the only sitting options in the hotel... More 

Was this review helpful? Yes 2
FOMIbisNovena, Front Office Manager at Ibis Singapore Novena, responded to this review

Dear Nfarrel123, Thank you for taking your time to share your experience with us. We are sorry that there has been much hassles during your stay that caused an uncomfortable stay with us. I hope to get to know the details so that we can look for a future improvement and would appreciate if you can send me an email... More 

Ramona, California
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

stayed here two nights. A relatively new property, everything objectively appeared to be in good order, but it just subjectively didn't feel as fresh and bright as it should have. I had just stayed in the Ibis Bencoolen, which was brilliant. This was fine and I would stay again, but it just would not be my first choice in budget... More 

Was this review helpful? Yes 2
FOMIbisNovena, Front Office Manager at Ibis Singapore Novena, responded to this review

Dear jjparis_delmar, Thank you for staying with us and we appreciate your time to share your experience with us. We noted on your feedback and will discuss further with our management team to seek to improve our guest experience. We appreciate your time once again and valuable feedback. Sincerely, Chris Yang Front Office Manager More 

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