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All 290 Singapore hotels

Ibis Singapore Novena

3.0 of 5 Hotel   |   6 Irrawaddy Road, Singapore 329543, Singapore
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Ranked #108 of 290 hotels in Singapore
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680 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Semarang, Indonesia
Top Contributor
89 reviews 89 reviews
46 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed yesterday NEW

This time, I would like to share my recent experience in staying at Ibis Singapore Novena last month. In this trip, I arrived in the hotel in late evening that day and I immediately went to the receptionist desk to proceed with check-in. As usual, check-in time was prompt although my request in having room in higher floor was turned... More

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Hong Kong, China
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

this is the second hotel I stayed in singapore. Again, the smallest hotel room I have ever seen. The only table is built on top of the window bacony. Also, the only space is enough for a man to walk away. The room is clean. SGD170 for a night is too expensive. I believe that the hotel is restructured from... More

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Ordered it through Accor private sale in January, with a good deal of ~100 USD per night! Good points of the Hotel: (1) Fast check-in and check-out (2) Free welcome drink (apple juice from the bar) (3) Free shuttle van to Orchard or Novena MRT (subject to availability); I booked all during check-in (4) Acceptable distance to the Novena MRT... More

Was this review helpful? Yes 2
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Things to know : Rooms are small. Fridge is tiny. Breakfast is average. ( vegetarians can have cereals and fruits. Bread and jam probably) Staffs are friendly. Bathrooms are small. Near to MRT (huge advantage. Cabs are costly affair) Please ask for rooms which has a view to the roadside. Else they might give you one facing another rooms) Not... More

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Manila, Philippines
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Ibis Novena Singapore Hotel may be your typical hotel but what I love most was the kind and helpful staff. Every query was answered very nicely and there was this one time that my assigned driver for that day didn't arrive on time and they did everything to contact the guy. And yes they did! I love the staff... More

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FOMIbisNovena, Manager at Ibis Singapore Novena, responded to this review

Dear Guest Greetings from ibis Singapore Novena! We are pleased to receive your good feedback and will share your encouragement with our team members to continue upkeep the ibis service standards. At ibis, we are committed to connect our guests through great service experience and your continuous support will be the driving force to keep us going and build customer... More

Hong Kong
1 review
1 of 5 stars Reviewed 1 week ago NEW

No desk in the room. I ask for a change. Unfortunately I had no response from the front desk. I had no opportunity to prepare my papers for my business meetings in the room. Never come to this hotel in the future.

Review collected in partnership with Accorhotels.com

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FOMIbisNovena, Manager at Ibis Singapore Novena, responded to this review

Dear Guest Greetings from ibis Singapore Novena! Please accept our sincere apology for the unpleasant experience you encountered during your stay with us. We have informed our team to conduct an investigation and would like to get in touch with you. Kindly contact me at h7451-om@accor.com for me to assist you. Warmest regards, New Kheng Tiong Operations Manager ibis Singapore... More

Phuket, Thailand
Top Contributor
142 reviews 142 reviews
59 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Whilst I am usually staying at the Ibis@Bencoolen, this was my first and very pleasant stay at the Novena branch. There is a difference in price and also in staff quality ...a lot of relatively unexperienced staff ..especially the Front Desk . Otherwise ..predictably Ibis ..functional, no-nonsense, you get what you pay for. The location is interesting because you are... More

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FOMIbisNovena, Manager at Ibis Singapore Novena, responded to this review

Dear Guest Thank you for giving us your valuable feedback. We have shared your comments with our team and will strive for continuous improvements on our products and services. Please pardon our inexperienced new staff who are undergoing their on-the-job training. Our Head of Departments will ensure these new talents become fully competent in their job as soon as possible.... More

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Additional Information about Ibis Singapore Novena

Also Known As:
Ibis Singapore Novena Hotel Singapore
Ibis Singapore Novena Hotel
Ibis Singapore Novena
Address: 6 Irrawaddy Road, Singapore 329543, Singapore
Phone Number:
Location: Singapore > Singapore
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#108 Top resorts Hotel in Singapore
#108 Spa Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Singapore Novena 3*
Official Description (provided by the hotel):
Ibis Singapore Novena is minutes away from the CBD of Singapore and Orchard Road. The first international 3-star hotel in Novena, it is within walking distance to Novena MRT station, Corporate Offices, Tan Tock Seng hospital, Medical Centers and Shopping Malls. It features 241 stylish designed rooms with timber floors, free Wi-Fi internet access, 1 restaurant/bar and free parking. Free Ibis shuttle available to and from the hotel to listed Medical Centers and Orchard Road. ... more   less 
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