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All 290 Singapore hotels

Ibis Singapore Novena

3.0 of 5 Hotel   |   6 Irrawaddy Road, Singapore 329543, Singapore
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Ranked #108 of 290 hotels in Singapore
A recent review
4 of 5 stars reviewed 2 weeks ago
Mirrorfong Hong Kong, China
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Phuket, Thailand
Top Contributor
142 reviews 142 reviews
59 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whilst I am usually staying at the Ibis@Bencoolen, this was my first and very pleasant stay at the Novena branch. There is a difference in price and also in staff quality ...a lot of relatively unexperienced staff ..especially the Front Desk . Otherwise ..predictably Ibis ..functional, no-nonsense, you get what you pay for. The location is interesting because you are... More

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FOMIbisNovena, Manager at Ibis Singapore Novena, responded to this review

Dear Guest Thank you for giving us your valuable feedback. We have shared your comments with our team and will strive for continuous improvements on our products and services. Please pardon our inexperienced new staff who are undergoing their on-the-job training. Our Head of Departments will ensure these new talents become fully competent in their job as soon as possible.... More

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Ibis Novena is budget hotel , good for short stays. Tucked in a quiet corner on the Irrawaddy Road, - close to Orchard and other shopping areas. Courteous staff. Overall - good value for money option. Ideal for short stays when you are on a hurried trip !

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FOMIbisNovena, Manager at Ibis Singapore Novena, responded to this review

Dear Guest Thank you for choosing your stay with us and sharing your positive comments. Our staff will continue to deliver their best efforts to ensure all guests have a pleasant and memorable stay with us. We do hope that you get a chance to use our complimentary shuttle bus service which send our guests to the Novena subway station... More

London
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel room was a little on the small side but I hadn't come toSingapore to stay in the hotel room all day. The room was clean, quiet and well fitted out. There was little storage space but it was perfectly adequate for a few days. The large breakfast offering was a very welcome surprise.

Was this review helpful? Yes 2
FOMIbisNovena, Manager at Ibis Singapore Novena, responded to this review

Dear Guest Greetings from ibis Singapore Novena! Thank you for choosing your stay with us and giving us your positive comments. Your positive encouragement will keep our staff motivated and continue to strive for service excellence. We seek your understanding on our room size configured based on brand standards. Our housekeeping team will continue to work hard to ensure the... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stay at ibis novena during F1 Singapore. The price was bit high as most hotel in sg were during F1. Staff are friendly and helpful. Novena MRT is not too close but still in walking distance. Breakfast is standard budget hotel. The room is clean with standard budget hotel size.

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FOMIbisNovena, Manager at Ibis Singapore Novena, responded to this review

Dear Guest Thank you for choosing your stay with us and giving us your positive feedback. We will share your comments with our housekeeping team members to motivate them to continue and upkeep the high cleaning standards. We would also like to share with you that our hotel provides complimentary shuttle bus services which operate from 7.00am - 7.00pm pm... More

Adelaide, Australia
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for one night and will never stay another night. I was given a room that was just larger than a broom closet and a massive handicapped bathroom and paid well in excess of $100 for the privilege Staff were unfriendly and would be happy to do the bare minimum. Much better hotels nearby and for not... More

Was this review helpful? Yes 3
FOMIbisNovena, Manager at Ibis Singapore Novena, responded to this review

Dear Guest Greetings from ibis Singapore Novena! Please accept our sincere apology for the unpleasant experience during your stay with us.Your feedback is valuable and our management will drive and take new actions to uplift the service standards of our team. As your room type was allocated based on your reservation, please contact me at h7451-om@accor.com so that I can... More

Taipei, Taiwan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Though as a loyal Accor member ,I still suffered the unfrendly front desk staff without patience while checking in and assigned me the room on lower floor.Besides,he didn't inform me any info about the free shuttle .Alright,It's IBIS,I could stand for it.But the guy droped my passport rudely on the desk ,I don't thing he knows the basic politeness.The room... More

Was this review helpful? Yes 1
FOMIbisNovena, Manager at Ibis Singapore Novena, responded to this review

Dear Guest Greetings from ibis Singapore Novena! Please accept our utmost sincere apology for the unpleasant experience you encountered during your stay with us. Your support to Accor and our hotel is of paramount importance to our business continuity and we will conduct an immediate review with our reception and housekeeping team members to take actions to improve and uplift... More

Brisbane
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 10, 2014

We stayed 4 nights at the Ibis Novena on our recent trip to Singapore. Although the rooms are small, they are adequate for overnight. Breakfast was basic, but for those who like bacon with their eggs you'll be disappointed as there is only 'chicken bacon'. As has been said by previous reviewers the fridge is tiny but for eating out... More

Was this review helpful? Yes 1
FOMIbisNovena, Manager at Ibis Singapore Novena, responded to this review

Dear Guest Greetings from ibis Singapore Novena! Thank you for choosing your stay with us and giving us your feedback. Our room size has been configured according to our brand standards and we are pleased to inform you that we will be replacing our fridge to a bigger size to meet our guests' expectations. We will also share your comments... More

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Additional Information about Ibis Singapore Novena

Also Known As:
Ibis Singapore Novena Hotel Singapore
Ibis Singapore Novena Hotel
Ibis Singapore Novena
Address: 6 Irrawaddy Road, Singapore 329543, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#87 Family Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Singapore Novena 3*
Official Description (provided by the hotel):
Ibis Singapore Novena is minutes away from the CBD of Singapore and Orchard Road. The first international 3-star hotel in Novena, it is within walking distance to Novena MRT station, Corporate Offices, Tan Tock Seng hospital, Medical Centers and Shopping Malls. It features 241 stylish designed rooms with timber floors, free Wi-Fi internet access, 1 restaurant/bar and free parking. Free Ibis shuttle available to and from the hotel to listed Medical Centers and Orchard Road. ... more   less 
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