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Hotel Innotel

#89 of 300 Hotels in Singapore
Certificate of Excellence
11 Penang Lane | Orchard, Singapore, Singapore
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Hotel Innotel
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Ranked #89 of 300 Hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Patrick T
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212 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Innotel
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Top Contributor
150 reviews 150 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room is clean but a little small (still acceptable) location is near to dhoby ghaut mrt station. About 5min walk. It is also near to plaza Singapura shopping center, istana (palace), Cathay cinema, cafes, restaurants etc. overall is ok for a 3.5 star hotel. Room and location is acceptable especially I am quite a picky frequent traveller.

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Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Nice hotel as such. However, when making the booking we searched on booking.com for room for two adults and two kids, 4 and 6. When we arrived there were only two double beds. The staff was very helpful and upgraded us to a room with four beds. Allthough the room allows two kids to stay when using existing bedding I... More 

Was this review helpful? Yes 1
Jakarta
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 26, 2015

When I told the taxi driver from the airport, he said he was not familiar with this hotel, but he knew the address. This discouraged me a bit. But when I got out of the taxi and a staff greeted me warmly, my worry dissipated. The check in was very simple and then I got my room key. After 2... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

The staff at this hotel were great, had a bit of trouble booking on line with my credit card, they helped me with this, and from the minute I arrived nothing was too much trouble. The location is great, just a about 3 mins to MRT, which is easy to use, and quite cheap, shopping in the Orchard Road area... More 

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Ho Chi Minh City, Vietnam
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 19, 2015

The hotel location for me was perfect ( short drive by taxi or public transportation): Close to the shopping centers, Restaurants, pubs, main Singapore attractions and also close to the airport. The hotel was clean and the staff was great. Good WiFi for free But, I think that 4 stars to that hotel is overrated because: 1. Poor lobby 2.... More 

Was this review helpful? Yes 4
Blackburn, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 9, 2015

The room was adequate, a little basic but given the price of everything in singapore it was a decent price compared to other hotels of this class. The staff where very helpful and incredibly polite, the location is probably the hotels best feature, the closest MRT is Dhoby Gaut which sites atop 3 lines which means you can get anywhere... More 

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Cavan, Ireland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 25, 2015

My daughter and I stayed in the Innotel for 8 nights last week when visiting my son in Singapore who has gone to work there and our visit was a joy from start to finish. The cost of the hotel was very reasonable particularly as we were staying over the Chinese New Year and so were pleased at the reasonable... More 

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Kuala Lumpur, Malaysia
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 25, 2015

I have spent a lot of time in Singapore over the past few months and Innotel was my home from hom. Every return felt like coming home, though sadly they were often fully booked and I was rejected like an unloved ex. If youre a fan of ales, theres a great bar downstairs offering an every-changing selection of ales from... More 

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2015

We booked and paid for the room which can accommodate 4 people (2 adults and two children) On our arrival we were given a tiny room with 1 double bed and no space even for our luggage let along extra bed. At first we thought it was a mistake, however the manager and the personal informed us that this is... More 

Was this review helpful? Yes 1
Asuncion, Paraguay
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 15, 2015

I traveled to Singapore for a niece´s first birthday and her mother, my niece, recommended this hotel for the proximity to the Dhoby Ghaut Metro station. I had a very pleasant stay and since I was traveling by myself I felt comfortable, the neighborhood is quiet and safe. The location is perfect, unexpensive, clean, and the staff is very friendly.... More 

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