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Hotel Innotel

#87 of 301 Hotels in Singapore
Certificate of Excellence
11 Penang Lane | Orchard, Singapore, Singapore
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Hotel Innotel
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Ranked #87 of 301 Hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
boonnah Jakarta
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197 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
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Jakarta
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

When I told the taxi driver from the airport, he said he was not familiar with this hotel, but he knew the address. This discouraged me a bit. But when I got out of the taxi and a staff greeted me warmly, my worry dissipated. The check in was very simple and then I got my room key. After 2... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel were great, had a bit of trouble booking on line with my credit card, they helped me with this, and from the minute I arrived nothing was too much trouble. The location is great, just a about 3 mins to MRT, which is easy to use, and quite cheap, shopping in the Orchard Road area... More 

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Ho Chi Minh City, Vietnam
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel location for me was perfect ( short drive by taxi or public transportation): Close to the shopping centers, Restaurants, pubs, main Singapore attractions and also close to the airport. The hotel was clean and the staff was great. Good WiFi for free But, I think that 4 stars to that hotel is overrated because: 1. Poor lobby 2.... More 

Was this review helpful? Yes 3
Blackburn, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was adequate, a little basic but given the price of everything in singapore it was a decent price compared to other hotels of this class. The staff where very helpful and incredibly polite, the location is probably the hotels best feature, the closest MRT is Dhoby Gaut which sites atop 3 lines which means you can get anywhere... More 

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Cavan, Ireland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed in the Innotel for 8 nights last week when visiting my son in Singapore who has gone to work there and our visit was a joy from start to finish. The cost of the hotel was very reasonable particularly as we were staying over the Chinese New Year and so were pleased at the reasonable... More 

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Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have spent a lot of time in Singapore over the past few months and Innotel was my home from hom. Every return felt like coming home, though sadly they were often fully booked and I was rejected like an unloved ex. If youre a fan of ales, theres a great bar downstairs offering an every-changing selection of ales from... More 

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2015

We booked and paid for the room which can accommodate 4 people (2 adults and two children) On our arrival we were given a tiny room with 1 double bed and no space even for our luggage let along extra bed. At first we thought it was a mistake, however the manager and the personal informed us that this is... More 

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Asuncion, Paraguay
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 15, 2015

I traveled to Singapore for a niece´s first birthday and her mother, my niece, recommended this hotel for the proximity to the Dhoby Ghaut Metro station. I had a very pleasant stay and since I was traveling by myself I felt comfortable, the neighborhood is quiet and safe. The location is perfect, unexpensive, clean, and the staff is very friendly.... More 

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Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

I have been there for three nights amazing, Location near by Orchard road where you can go for Fun , Shopping , entertainment & malls . The hotel services were perfect the although the room was not big but was very neat , Sufficient & functional . Every one we deal with was very helpful and friendly.

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 6, 2015

We had one night at Innotel in January 2015. It was in a good location to see the city. The room we got was a bit run-down, but suited our needs for the night. Very comfortabel bed. Quiet and peaceful.

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