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Hotel Innotel

11 Penang Lane | Orchard, Singapore, Singapore
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1 room 1 guest
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251 Reviews from our TripAdvisor Community

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Traveler rating
    67
    122
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
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English first
  • All months
    (251)
  • Mar-May only
    (75)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (58)
All months
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for 4 nights. It's in a great location for the MRT and shopping centres. The hotel staff are so friendly and polite. We had free mini bar offer on soft drinks which was great! The only downside was the size of the rooms, they were a little on the small side with the bathroom being a small... More 

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Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice and very clean hotel! Rooms are a bit small ... so perfect for a couple of nights ... Staff people are very nice, smiling and helpfull. Very quite hotel It is ideally located 5 min walking from a major metro hub ... close to Orchard Street and most interesting areas can be reached in a couple of minutes by... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was a pleasant stay the hotel is only 8 mins walk from the train. Very practical and clean it is also just 2 blocks away from plaza singapura. Service was impecable and everything is a thumbs up. They don't offer breakfast package with your stay, at least you have a mall near the hotel

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

If you're in a budget but is looking for a place with good location, this is the hotel of choice! Not to mention their super friendly and accomodating staff! In addition, their minibar in the room is free for consumption (but I believe it's only a promo that will run until October)!

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Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room is very spacious considering this is Singapore and we only booked standard room. Clean, wifi, location across Dobby Ghaut MRT (maybe that's why the price is so expensive). No hotel facilities at all. Will I stay here again? I will try my luck somewhere first.

Was this review helpful? Yes 1
Jakarta
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Negative : - We booked for 2 non smoking room, but they put us in smoking floor. THIS IS VERY BAD !!! Cigarette smell everywhere !!! We stayed with my 3 yo child. This is very bad for him. They reasoned that all rooms are fully booked. Sorry,, definately I cannot accept this reason !!! - Compact bathroom with no... More 

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Phnom Penh, Cambodia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room is tidy and clean. Abit challenge to find the hotel as it is not on main road unless specific location mentioned to taxi driver then it is solved. It was a good freebee of 6 cans of complimentary minibar to celebrate their SG 50 even we didnot consumed them. Staff is very friendly and I will for sure return... More 

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philippines
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Its my second time to be here and so far theres improvement from lastyear. Bed is comfy, room is spacious and clean, amenities are basic yet good, bathroom is clean. Breakfast was buffet style. Last year breakfast is limited to 3 set menu. Now theres a bit of choices but only basic ones like bread, rice, eggs, sausage, ham, porridge,... More 

Was this review helpful? Yes 1
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a two night stay a part of the business and holiday. My brother booked this holtel for me and mentioned that our room is 19 sqm but when we entered the room seems to be very spacious. The only problem I thought it would not be very convenience was the room was built in light material which noice might... More 

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Ljubljana, Slovenia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Position: Excellent. Right next to Dhoby Ghaut MTR, 2 mins on foot. Yet tucked away, no noise. Rooms: Very spartan. Don't mind rooms are small, but really spartan. The wash basin is out of bathroom, only a curtain between the shower and the toilet, bathroom a bit run down. Could use a re-do. No closets to store things apart from... More 

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