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Santa Grand Hotel Chinatown

20 Trengganu Street, Singapore 058479, Singapore
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Santa Grand Hotel Chinatown
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Santa Grand Hotel Chinatown
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274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (274)
  • Mar-May only
    (82)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (71)
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Nelson Bay, Australia
1 review
2 of 5 stars Reviewed 3 days ago NEW

Upon arrival we were met by dead cockroaches at the door, and from there things just seemed to get worse. The hotel is very dinghy, and the room smelt. I do not normally suffer from hay fever or asthma but I had difficulty breathing in the room. After less than 1 hour I couldn't handle it any more and we... More 

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Bangkok, Thailand
1 review
3 of 5 stars Reviewed 1 week ago

We booked a room with a few special requests, and all of them were granted. The room was nice and big just enough for three. But, the way to the bathroom was a little scary with not quite nice smell. Hotel location is outstanding. And finally, the reception was ready to help with all sorts of troubles at all time!

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Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Me and my partner wanted to stay in a decent hotel not expensive and in a good location. This hotel ticket all criterias..tge website said that they have a luggage room but it's more like room for some luggage right in from of the reception right next to o the entry.. I was worried about leaving my luggage there at... More 

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Singapore, Singapore
1 review
2 of 5 stars Reviewed 3 weeks ago

Pros: Location, within bustling Chinatown with lots of food and near to MRT station. As it was converted from a shop house, not easy to locate the hotel itself though. Cons: Unfriendly front desk staff, old dim creepy hotel not worth the price.

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Travelers are raving about these Singapore hotels

Puchong, Malaysia
1 review
4 of 5 stars Reviewed 4 weeks ago

good and nice place to stay. Very convenient for nearest shopping place and food court. Very easy for buy souvenir to bring back Romantic place to stay for couples and lovers Very convenient & only walk in distance to MRT station

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for taking time to write us a review. We are pleased to learn that you have enjoyed your stay with us and that our amenities had met your expectation. Once again, thank you for your patronage and we hope to have you with us again soon. Sincerely, Magdeline Lew More 

Taipei, Taiwan
1 review
3 of 5 stars Reviewed 4 weeks ago

Small Room & Good Location. Small Room & Good Location. Small Room & Good Location. Small Room & Good Location. Small Room & Good Location. Small Room & Good Location. Small Room & Good Location. Small Room & Good Location. Small Room & Good Location.

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Ipoh, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 29, 2015

We just leaved our baggage at the hotel and collected them at about 6 pm after we check out at about 12pm because our flight was at 10:30pm. We will choose this hotel for our next trip. The location is just five minutes walking distance from Chinatown MRT.

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Was this review helpful? Yes 2
SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for taking time to write our hotel a review. We are glad to learn that you had enjoyed your stay with us and that our amenities had met your expectations. Once again, thank you for staying with Santa Grand Hotel Chinatown and we hope to have you with us again soon. Sincerely, Magdeline Lew More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed May 24, 2015

excellent value for money our first overseas trip, enjoyed every moment, very good eatery nearby, stay was cmfortable and rooms were clean, housekeeping is excellent, always ready to help, front dest amazing and gave correct directions, mrts nearby so no hassles for conncetivity

Review collected in partnership with this hotel

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for your feedback of our hotel. We are please to learn that you had enjoyed your stay with us and that our amenities had met your expectations. Our friendly staff would be glad to learn of your kind words for them. Once again, thank you for staying with Santa Grand Hotel Chinatown and we hope... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 15, 2015

Well I wanted a cheap but decent hotel on purple line, as my office is at Dhoby Ghaut.. And this is bang on the middle of china town. Lovely staff, front office and housekeeping. Should allow early or late checkins though!!

Review collected in partnership with this hotel

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for your feedback of our hotel. We are please to learn that you have enjoyed your stay with us. You feedback with regards to early and late check-in have been duly noted and will be highlighted to the management accordingly to ensure the improvement of our service standards. Once again, thank you for staying with... More 

Tokyo
1 review
4 of 5 stars Reviewed May 15, 2015

I like the place, everyone was nice and it's in a great location.... The room is small but alright for me by myself.... And let me check in early for free but if you do book this hotel alway remember it's hotel grand china town, not IN china town because there is another hotel grand in the area

Review collected in partnership with this hotel

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for your review of our hotel. We are glad to learn that you have enjoyed your stay with us and that our amenities had met your expectation. We would like to clarify that currently we have two hotels in Chinatown. The one that you stayed in in Santa Grand Hotel Chinatown. The other hotel is... More 

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Staying in Chinatown

Neighborhood Profile
Chinatown
Chinatown is a classic combination of colorful sights, enticing smells, and sometimes startling sounds. The precinct is unique, however, in its blending of religions and cultures. A Hindu temple, an Islamic mosque, and a Chinese Buddhist temple sit almost side by side. This sense of cultural harmony continues as you venture just outside of Chinatown to the nightlife areas of Club Street and Duxton Hill. There you’ll mingle with Singapore’s multicultural residents at the modern bars and restaurants dotting the bustling streets. An afternoon in and around Chinatown will leave you culturally enlightened, well fed, and loaded with souvenirs. In the evening, reward yourself with a well-deserved cocktail as the locals come out to play.
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