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Santa Grand Hotel Chinatown

20 Trengganu Street, Singapore 058479, Singapore
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Santa Grand Hotel Chinatown
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Santa Grand Hotel Chinatown
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284 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (284)
  • Mar-May only
    (82)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (71)
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Sendai, Japan
1 review
2 of 5 stars Reviewed yesterday NEW

Not only this hotel, but others in the same price range, we are very dissalointed by the quality of rooms. Photos are deceiving that they look much nicdr than actually are. If you are expecting a quality of $100 usd hotel in other country like Japan, you must pay doble for the same quality in Singapore. Only positive thing about... More 

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Toronto, Canada
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

A budget option in the Chinatown area. My double room was comfortable enough, and while small (this is Singapore), it didn't feel that narrow. A couple of internet-connected iPads next to the elevators was a nice touch (for those of us without smart devices), though I found the internet painfully slow. The hotel itself, however, feels very dark and sombre.... More 

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jakarta
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The room is old, smell musty and dusty. I was bitten by bugs. And during our 2 nights stay. The 2nd night the aircon is not working, the room was so hot and when we asked to have the room change, the staff told us there was no other room available and they give a standing fan in exchange.

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Ho Chi Minh City, Vietnam
1 review
1 of 5 stars Reviewed 2 days ago NEW

When we were checking out later 5 mins, your room-maid had some bad things. They came in the room and wanted to throw our package out side. My kids were so scared and I wonder this your services is? The airconditioner was not working, I told with receptionist and no more feedback. I hope you will change and make it... More 

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Seoul, South Korea
2 reviews
4 of 5 stars Reviewed 1 week ago

It is located in Chinatown and near downtown. I could go to anywhere in Singapore. Also friendly staff was helpful for me. But there is little noisy outside at night and room is small. Except for that everything was great.

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for taking time to write us a review. Glad to read that you have enjoyed your recent stay with us and that our amenities had met your expectation. Our friendly colleagues at Santa Grand Hotel Chinatown will be delighted when they hear of your kind words. Once again, thank you for taking time to write... More 

Darwin
Level Contributor
103 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel last year on our first trip to Singapore. We liked the location and although the front desk staff are not very friendly the porters, cleaners and other staff make up for this. Rooms are small, bathrooms are tiny and flood each time you use the shower and free tea and coffee are in a central... More 

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for taking time to write us a review. I believe the hotel you have stayed in is Santa Grand Hotel Lai Chun Yuen instead of Santa Grand Hotel Chinatown which is next to it. I'm glad to learn that you have enjoyed your recent stay with us and that our amenities had met your expectations.... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed there for 3 nights I feel very comfortable and secure during my stay amazing place for visitor in the heart of china town just one minute walk to MRT station and one thing more the Singapore is expensive but the china town is cheap than other for food street or shopping and the night duty staff is very... More 

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for taking time to write us a review. We are pleased to learn that you have enjoyed your recent stay with us and that our amenities had met your expectation. Once again, thank you for choosing Victoria Hotel and we hope to have you with us again soon. Sincerely, Magdeline Lew More 

Nelson Bay, Australia
1 review
2 of 5 stars Reviewed 4 weeks ago

Upon arrival we were met by dead cockroaches at the door, and from there things just seemed to get worse. The hotel is very dinghy, and the room smelt. I do not normally suffer from hay fever or asthma but I had difficulty breathing in the room. After less than 1 hour I couldn't handle it any more and we... More 

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Bangkok, Thailand
1 review
3 of 5 stars Reviewed June 26, 2015

We booked a room with a few special requests, and all of them were granted. The room was nice and big just enough for three. But, the way to the bathroom was a little scary with not quite nice smell. Hotel location is outstanding. And finally, the reception was ready to help with all sorts of troubles at all time!

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Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 24, 2015

Me and my partner wanted to stay in a decent hotel not expensive and in a good location. This hotel ticket all criterias..tge website said that they have a luggage room but it's more like room for some luggage right in from of the reception right next to o the entry.. I was worried about leaving my luggage there at... More 

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for taking time to write us a review. We are pleased to learn that you have enjoyed your stay with us and that the amenities had met your expectations. Once again, thank you for choosing Santa Grand Hotel Chinatown and we look forward to have you with us again soon. Sincerely, Magdeline Lew More 

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Staying in Chinatown

Neighborhood Profile
Chinatown
Chinatown is a classic combination of colorful sights, enticing smells, and sometimes startling sounds. The precinct is unique, however, in its blending of religions and cultures. A Hindu temple, an Islamic mosque, and a Chinese Buddhist temple sit almost side by side. This sense of cultural harmony continues as you venture just outside of Chinatown to the nightlife areas of Club Street and Duxton Hill. There you’ll mingle with Singapore’s multicultural residents at the modern bars and restaurants dotting the bustling streets. An afternoon in and around Chinatown will leave you culturally enlightened, well fed, and loaded with souvenirs. In the evening, reward yourself with a well-deserved cocktail as the locals come out to play.
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Amenities

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