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Santa Grand Hotel Chinatown

20 Trengganu Street, Singapore 058479, Singapore
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Santa Grand Hotel Chinatown
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Santa Grand Hotel Chinatown
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248 reviews from our community

Traveler rating
    16
    104
    77
    25
    26
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51
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66
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (63)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (71)
All months
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very convenient location, a minute's walk to Chinatown SMRT station. Friendly and helpful staff. Excellent free coffee in the morning. Very good free hotel wifi. Lots of places to eat within steps of hotel. Each room has its own a/c unit, which was quiet and efficient. Cost effective. Not a prestige hotel, but great value and no major drawbacks. Be... More 

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear David, Thank you so much for your kind review of our hotel. We're pleased to learn that our hotel's amenities had met your expectations during your stay with us. Our friendly guests always pride themselves to provide our guests with the best local hospitality experience and the team would be very pleased to know that they had been able... More 

Hong Kong, China
1 review
2 of 5 stars Reviewed 6 days ago NEW

the reality of the room is totally different with the photos, please dont have any expectation, this is just a hotel for those with limited budget but wanna stay in single room with perfect location. btw, the wifi are very very slow which u cant even watch a Youtube.

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Turin, Italy
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

rooms are so clean and hotel is so confortable, I booked with an offer and for that price was so good. thay gave us a room on the food street,so nice but during the night so difficult for sleep. unforntantely no breakfast

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for your kind review on our hotel. I’m pleased to learn that you had enjoyed your stay with us and that our hotel's amenities had met your expectations. Once again, thank you for choosing Santa Grand Hotel Chinatown and we hope to have you with us again in the near future. Sincerely, Magdeline Lew More 

Finland
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed 1 week ago

The location is excellent, hotel is in the middle of food street and one can find lot of "made in china" shops around every corner. Staff in the hotel was very nice, helpful and friendly. The "Family Room" for us (2 adults and 2 children) was sufficient but I wouldn't stay here longer than one night as we did before... More 

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Valuable Guest, Thank you for your kind review on our hotel. I’m pleased to learn that you had enjoyed your stay with us and that our friendly staff were able to assist you in any possible way. I've taken note of your feedback with regards to the roach in your room and would be highlighting this suggestion to my... More 

Senior Contributor
44 reviews 44 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located in Chinatown with shops and restaurants all around. This hotel is for those looking for a place to sleep on a very convenient location. It's a bit old, but then again we were out early and back late, so it served its purpose. We were with my father-in-law who is in a wheelchair and there is a lift but... More 

Review collected in partnership with this hotel

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singapore
Contributor
15 reviews 15 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

As Singaporeans, we decided,impromptu, to scour Chinatown during the pre-Chinese New Year period and to stay overnight within the bustle of the area. The counter staff at the reception was unhelpful and reluctant to help room us. We were 2 adults with 4 kids and required a suite or 2 rooms. To cut a long story short, the lady receptionist... More 

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Ms Gwen, Thank you so much for your valuable feedback. First of all, we would like to thank you for staying with us at Santa Grand Hotel Chinatown. It is a disappointment to learn that there were some aspects you were not satisfied with during your stay. We have taken note of your feedback on our service level at... More 

Paris, Ile-de-France, France
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is great if you target chinatown.Regarding food, stay away from the "food street" and go to the maxwell center for REAL quality street food. It's 10mn away from the train station with a direct line to the airport, convenient. My room was small, and with a window on a small internal volume. The bathroom-shower was small but convenient.... More 

Review collected in partnership with this hotel

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Paul, Thank you for your kind review! It always pleases us to hear that our guest enjoyed their stay with us and on top of that had fun in Singapore too. Once again thank you for choosing Santa Grand Hotel Chinatown and we would love to have you back with us again real soon. Regards, Magdeline Lew More 

1 review
1 of 5 stars Reviewed 4 weeks ago

The concept and rooms have a big gap and feel like being cheated with the images and location. Disappointed! original booked hotel was a queen size bed and one single bed in Chinatown concept. But, we have been taken to another location upon checked in. Further, Santa grand given the India concept room and three single bed room. We will... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

I was given a standard single room. Room was clean, good wifi with AC. Very good bathroom with nice hot water shower. Great location, close to mrt, restaurants pubs and street shopping... Staff was friendly too. But little noisy till midnight as the hotel is located just right in the middle of temple street (street shopping area) Will definitely return...

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SantaGrandHotels, Manager at Santa Grand Hotel Chinatown, responded to this review

Dear Mr Anush, Thank you for your kind review! We are elated to hear that you had enjoyed your stay with us. Hope to see you soon at Santa Grand Hotel Chinatown. Sincerely, Magdeline Lew More 

Wroclaw, Poland
1 review
4 of 5 stars Reviewed February 13, 2015

Very good location in Chinatown, close to lots of cheap eateries (but it's not hard to find those in Singapore). Price acceptable as for Singapore. Rooms are very small, decor is quite old and could use some renovation but otherwise clean.WiFi had decent quality. Overall good for cheap stay for 1-2 nights.

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Staying in Chinatown

Neighborhood Profile
Chinatown
Chinatown is a classic combination of colorful sights, enticing smells, and sometimes startling sounds. The precinct is unique, however, in its blending of religions and cultures. A Hindu temple, an Islamic mosque, and a Chinese Buddhist temple sit almost side by side. This sense of cultural harmony continues as you venture just outside of Chinatown to the nightlife areas of Club Street and Duxton Hill. There you’ll mingle with Singapore’s multicultural residents at the modern bars and restaurants dotting the bustling streets. An afternoon in and around Chinatown will leave you culturally enlightened, well fed, and loaded with souvenirs. In the evening, reward yourself with a well-deserved cocktail as the locals come out to play.

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