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Marina Bay Sands

#37 of 299 Hotels in Singapore
Certificate of Excellence
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10 Bayfront Avenue, Singapore 018956, Singapore
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13,062 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Marina Bay Sands
See the most recent reviews
Melbourne
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 12, 2013

we had the opportunity to spend one night at the MBS in their grand orchid suite. VIP checkin was smooth, fast and efficient. i have absolutely no complaints with the suite that we were shown to on the 52nd floor, it was gorgeous with 1st class facilities. View of Gardens on the Bay was magnificent. Having said all that; this... More 

Was this review helpful? Yes 1
Shawn_Ng, Senior Hotel Manager at Marina Bay Sands, responded to this review

Thank you for your review, bam1828. I am glad to know that you had a smooth check-in process and enjoyed your stay at Marina Bay Sands. Service has always been a priority to us and please be assured that we will definitely seek to fine-tune our systems and procedures appropriately to ensure that our guests have a warm and comfortable... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 of 5 stars Reviewed April 12, 2013 via mobile

For the first time when I visited Singapore, I wanted to be here! So, this time, I made a advance booking. The hotel was good place! I liked the deck! Gym hours was limited. It is not value for money! But overall experience was nice.

Was this review helpful? Yes
Shawn_Ng, Senior Hotel Manager at Marina Bay Sands, responded to this review

Dear Mah35h, I am delighted to hear that you had an enjoyable stay at Marina Bay Sands and I hope to welcome you back soon. More 

Coimbra, Portugal
Top Contributor
57 reviews 57 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 12, 2013

Comparing with other 5 star hotels in Singapore, Marina Bay is not that good. I mean, not that good for a 5 star hotel. Keep in mind that this hotel has more than 2k rooms. After being 30 minutes to check in, there was no concierge to take our stuff to our room. We had to take it ourselves. The... More 

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Shawn_Ng, Senior Hotel Manager at Marina Bay Sands, responded to this review

Dear nmduarte, I regret to learn that your recent stay at Marina Bay Sands was not a complete success. Please be assured that I have shared your feedback with our Front Office and Guest Services department heads for their review and appropriate action. Please be assured that we will continuously review ways to fine-tune our processes and services to ensure... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 12, 2013

So, firstly, if you don't like big busy hotels, this won't be for you. The three towers have thousands of rooms and the hotel not only has it's own choice of restaurants and bars but links to a shopping centre with the same available. However, if you want to impress fellow travellers, get the coolest photo from the pool (only... More 

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Bengaluru (Bangalore), India
Top Contributor
53 reviews 53 reviews
37 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed April 12, 2013

Worth staying here if you want to experience swimming on 57th floor and show the world that you swum at the edge of the Hotel at a great height and against a wonderful backdrop. The check in process is little complicated unless you land there after 1pm since rooms are not given before this timeline. They allocate a common room... More 

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England
Top Contributor
69 reviews 69 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 12, 2013

Stayed there with my four year old son in a twin room facing the ocean. We had a wonderful stay - the infinity pool was amazing (if a little cold), room service menu was good, we didn't try the breakfast so can't comment on that. I would have liked better changing rooms at the pool - but I guess they... More 

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Perth, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 12, 2013

We stayed there for 2 nights. The hotel is huge and crowded. Kids run everywhere especially around the pool area. In fact the pool is really impressive however its not big enough for as many people as they stay there. Its so noisy no chance to relax. Forget about early check in. We had to wait until the very last... More 

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Singapore, Singapore
Top Contributor
72 reviews 72 reviews
66 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed April 11, 2013

Stayed for one night in March in a high floor level facing the marina bay. Views is superb especially at night with all the buildings lighted up. Worth paying more for the view and high floor. Room was modern, luxurious and comfortable. We asked for wine glasses to be delivered to our room and it did come but took about... More 

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Shawn_Ng, Senior Hotel Manager at Marina Bay Sands, responded to this review

Dear sporetravel01, Thank you for sharing your feedback here. I regret to learn about your recent experience at Marina Bay Sands I would like to request for more information from you for my team and I to review the details of your stay. I have sent you a private message and I hope to hear from you soon. Thank you. More 

Baguio, Philippines
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 11, 2013

Of all the hotels, I've checked into, this is absolutely by far, the best. The room we got was spacious enough to fit 20 people inside, carpeted and has a good view of the Super Trees of Gardens by the Bay. It has 2 restrooms, a small kitchen with counters. The key(card) to the room is also the one used... More 

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Bengaluru (Bangalore), India
Top Contributor
112 reviews 112 reviews
74 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 11, 2013

The hotel didn't have my room ready even though I had asked for an early check-in. Surprisingly Marina Bay was offering me the best rate among all the hotels in the area. The hotel seemed a bit understaffed this time and if you ordered food during the peak hours, then it took time to be delivered. The staff was quite... More 

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Agustin_A_Cortes, Senior Vice President – Operations
 at Marina Bay Sands, responded to this review

Dear AlwaysNomadic, Thank you for our review. I am happy to hear that you found your room amenities to your liking. I note your comments with regards to the waiting-times. Please be assured that I have shared your feedback with the relevant department heads to improve the quality of our service touch points. I value your patronage and I hope... More 

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Staying in Marina Bay

Neighborhood Profile
Marina Bay
More of a mini city than a neighborhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighborhood
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