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Santa Grand Hotel Bugis

No. 8 Jalan Kubor, Singapore 199207, Singapore
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Santa Grand Hotel Bugis
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691 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (691)
  • Mar-May only
    (172)
  • Jun-Aug only
    (209)
  • Sep-Nov only
    (179)
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    (131)
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Barcelona, Spain
1 review
2 of 5 stars Reviewed yesterday NEW

The only good thing is the location. Hotel is not clean and it's very old. Bad beds and breakfast is horrible. Basement rooms are the worst. Hopefully they changed to año upper floor because it was impossible to stay there.

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Colombo, Sri Lanka
Level Contributor
1 review
4 of 5 stars Reviewed yesterday NEW

It’s a great cheap hotel. Don’t expect 5 star luxury but it’s fully worth for what you spend. It’s very close to MRT, Musthafa Center, Bugies Junction. You get nice small pubs all around and have a Seven Eleven within 500m. Helpful staff .

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed with my family in the 'family' room-1 large double and a single. Room not huge but was clean and tidy. Bathroom was great-loved the monsoon shower and was very clean. The complimentary breakfast was interesting as mostly Asian dishes, which we loved as who travels just to eat/drink what you do at home?! Location was great, about halfway between... More 

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Rizal Province, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Me and my wife stayed there over the weekend and this hotel is near the city centre, quiet and clean for it's price. Plus it has a very friendly staff compared to other hotels that we have checked-in Singapore. Problem is the exhaust in the toilet doesn't really remove the odour of the toilet fast enough (by fast I mean... More 

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Norway
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for 3 days and felt like at home. The staff was so friendly and they provided me very good & helpful information for our trip in Singapore. We love them and absolutely recommend for all travellers.

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Batam, Indonesia
1 review
2 of 5 stars Reviewed 4 days ago NEW

I loved the location of the hotel as it was walking distance to Arab Street, but the hotel itself was not so great for the price. The bed was hard as a rock & the room was cramped & we had a leak in the bathroom. A member of the hotel staff also used a key to enter the room... More 

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Travelers are raving about these Singapore hotels

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

the previous 3 stays have been booked though Booking,com. and paying cash on check in. the last visit (4th visit) of 10 days, they took our fee off our credit card before checking in. Who gave you the authorisation!!!! On booking.com it stated, Credit card was for guarantee of the room only. A very big disappoint was the room, filthy... More 

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Macau, China
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I go to business in this area, I only ask for the rooms are clean quiet, this hotel meets my needs, the room we stayed very clean , airy , the staff helpful attitude . The hotel location is relatively close to the center, it takes only a few minutes to go to downtown for shopping. Special room rates at... More 

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SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for choosing Santa Grand Hotel Bugis. We are glad to hear that you have enjoyed your recent stay with us and that our amenities had met your expectations. Our staff with be thrilled as well to learn that that were able to assist you in any possible ways. Thank you once again for your patronage... More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Service was fairly efficient. Size of room was fine, but room and bathroom were quite dirty and neglected, especially considering the good and clean reputation Singapore has. Alarm went off twice through the night, waking everyone up (not sure what this was for). Considering costs of hotels in Singapore, reasonable value, but would rather stay somewhere clean.

Review collected in partnership with this hotel

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SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Susannah, First of all, thank you for choosing Santa Grand Hotel Bugis. We are truly distressed to hear about the issues you have encountered during your recent stay with us. We take strong pride in providing our guest a local hospitality experience and what your experience is definitely not acceptable. We will be taking actions to counsel the departments... More 

Barcelona
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Simple hotel for those who are on a budget trip to Singapore. We book a family room for 4 people through Booking.com, but at the end their largest room had as standard only a double + single bed. As the beds are big, we decided not to pay for the extra bed. Breakfast was average oriented to Asian customers. Bus... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valued Guest, Thank you for taking time to write us a review. We're glad that you have enjoyed our hotel's amenities during your recent stay with us. We have taken note on your feedback about the online travel agents and will be in contact with them. We really appreciate that you have highlighted this to us as it helps... More 

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Staying in Kampong Glam

Neighborhood Profile
Kampong Glam
This traditionally Malay enclave of Singapore offers an alluring array of shops, cafes, and bars. A walk down Haji Lane offers quirky shopping, while one block over, Arab Street is a treasure trove of brightly colored fabrics, clothing, and Turkish rugs. Stop for a leisurely coffee or cocktail and watch local kids play traditional games along the lane. Also home to the Malay Heritage Center and one of Singapore’s most prominent mosques (Sultan Mosque), Kampong Glam is a must-visit for a tantalizing taste of Malay life in this city.
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