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Santa Grand Hotel Bugis

No. 8 Jalan Kubor, Singapore 199207, Singapore
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Santa Grand Hotel Bugis
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Santa Grand Hotel Bugis
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601 reviews from our community

Traveler rating
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    136
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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    (601)
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    (153)
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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Price and location win for this hotel being a short stroll from Arab St and Bugis MRT. The style of the room is a bit aged and in need of a make over. Staff were extremely pleasant and accommodating, answering all questions promptly. Breakfast was basic but good. I would stay here again because the positives far out way the... More 

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, First of all, thank you for choosing Santa Grand Hotel Bugis. We're pleased to learn that you had enjoyed our hotel's amenities and that our friendly staff were able to assist you during your stay with us. Once again, we would like to thank you for taking time to write us an review and we hope to... More 

Colombo District, Sri Lanka
1 review
3 of 5 stars Reviewed 1 week ago

Price was reasonable. Staff not the best. Room was ready when we arrived at 12 midnight. Good hotel if you are not spending too much time in it. Well connected and close to shopping malls and restaurants

Review collected in partnership with this hotel

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, Thank you for taking time to write us a review. We're glad to learn that you had enjoyed your stay with us and that you seem to have a great time in Singapore too! We've taken note on your feedback about our staff, and will be taking action to improve our service quality as this would help... More 

Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

+ Very well located in the heart of the Arab Quarter, and a 10 minute stroll to Bugis or Lavender MRT stations.My room was comfortable, with a well-lit window desk and comfortable bed, and nice infinity pool on the same floor.The Wi-Fi connection was good and desk staff courteous and efficient. - The bathroom could manage with stronger illumination and... More 

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Nick, First of all, thank you for choosing Santa Grand Hotel Bugis. We are pleased to know that you had enjoyed your stay with us and that our friendly staff were able to assist you in any possible way. We have taken note of your feedback on our service level at the front desk, and will be taking action... More 

Colchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good quality budget hotel. Stopped en route to Australia from UK. Was pleased with hotel so booked it for the return journey 3 weeks later. Room sizes vary and some do not have windows. Our first stay was in a room just behind reception which was a little noisy. The room was also quite small. Our second room on the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Peter, Thank you for your kind review on our hotel. We're pleased to learn that you have enjoyed your stay with us and that our amenities had met your expectations. We look forward to your patronage again and once again would like to thank you for choosing Santa Grand Hotel Bugis. Sincerely, Magdeline Lew More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited this budget accomodation hotel through a package..so were absolutely clueless about it.The rooms are of decent size as per singapore standards.They are well lit n tidy with a nice bathroom.Front office staff is friendly n supportive. Hotel has a nice location,very near to mustafa n little india and one can even walk down. Although it offers quiet a... More 

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, Thank you for your candid review of our hotel. We are glad to hear that you had enjoyed your stay with us and that our amenities had met your expectations. We're sorry to hear about your experience with our staff at the restaurant. Please be assured that we will highlight this to the operations team to make... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Generally I would say the location of the hotel is good with easy access to public transportation and walking distance to nearby shopping malls. We had a morning swim at the roof top swimming pool which was pretty good to start for the day. I also had a morning walk all the way to Clarke Quay and read some books... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Pamela, First of all, thank you for choosing Santa Grand Hotel Bugis for your recent trip to Singapore. We're glad to learn that you had enjoyed yourself in our little lion city and that our hotel had met your expectation. Once again, we would like to thank you for your kind review and we hope to have you and... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Close to train stations and walking distance from many attractions. Room was tidy and well equipped. I got the windowless room, which was fine but will go for the windowed room in future. Nice sized bed, good showers and facilities.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Scott, First of all, thank you for choosing Santa Grand Hotel Bugis. We are pleased to learn that you had enjoyed our hotel's facilities during your stay with us. We hope we will have the pleasure to have you with us again soon. Thank you once again, for choosing Santa Grand Hotel Bugis. Regards, Magdeline Lew More 

Zurich, Switzerland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

room was nice and comfy, lavender mrt or bugis mrt were close, little india is just a stone's throw away..mustafa was not even 10min walk, overall an amazing experience!! i loved it..oh btw, morning breakfast was ok too..

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, Thank you for your kind review on our hotel. I'm glad to learn that you had a great time in Singapore and that you had enjoyed your stay with us. We hope we would have the pleasure to have you with us again soon. Once again, thank you for choosing Santa Grand Hotel Bugis. Regards, Magdeline Lew More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Budget accommodation remains an issue while planning a trip to Singapore. Added to it the size and the location make the hunt troublesome. Fortunately, everything fell in place with Santa Grand Hotel Bugis. The room was large enough with a skylight ensuring light throughout the day, the location not noisy given a pub and a backpackers hostel in the vicinity,... More 

Was this review helpful? Yes 2
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Arpita, Thank you for your kind review on our hotel. We're happy to learn that you had enjoyed our hotel's amenities during your stay with us. Sounds like you had a fun time in Singapore too! We hope we will have the honour to serve you again the next time you come back to Singapore for a vacation. Once... More 

Turku, Finland
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very basic room, nice surprise was its size, which was big enough for three people (compared to other Singapore hotels). We had very difficult to find the hotel, so if someone is also as poor in orienteering as we were, would advise just to follow Victoria Street and after finding that just read the names of crossing streets. Received also... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Kirsi, Thank you for your kind review of our hotel! We're pleased to learn that our hotel's amenities had met your expectations and that our friendly staff had been able to help you in any possible ways during you stay with us. Once again, thank you for choosing Santa Grand Hotel Bugis and we hope to serve you again... More 

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Neighborhood Profile
Kampong Glam
This traditionally Malay enclave of Singapore offers an alluring array of shops, cafes, and bars. A walk down Haji Lane offers quirky shopping, while one block over, Arab Street is a treasure trove of brightly colored fabrics, clothing, and Turkish rugs. Stop for a leisurely coffee or cocktail and watch local kids play traditional games along the lane. Also home to the Malay Heritage Center and one of Singapore’s most prominent mosques (Sultan Mosque), Kampong Glam is a must-visit for a tantalizing taste of Malay life in this city.

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