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Santa Grand Hotel Bugis

No. 8 Jalan Kubor, Singapore 199207, Singapore
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Santa Grand Hotel Bugis
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Santa Grand Hotel Bugis
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622 Reviews from our TripAdvisor Community

Traveler rating
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    321
    140
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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    (622)
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    (172)
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Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

A recent trip to Singapore with my family, my mother in law and my husband brother last April 10-14, 2015 we spent our accommodation in Santa Grand Hotel Bugis every time we visit Singapore since 2010. They allowed early check-in if there is already available room, for us that is great specially if you have a baby with you in... More 

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, Thank you for your continuous support of Santa Grand Hotel Bugis. It always makes us happy to hear from returning guests like yourself that you have enjoyed your stay with us and that our amenities had met your expectations each time when you patronize our hotels. Thank you once again for your kind review and we hope... More 

Hanoi, Vietnam
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel is very near bus stop and MRT. The family room is comfortable. Breakfast is quite nice but dining room is small. It is quite good if you choose this hotel. If I go to Singapore again, I'll choose Santa Grand Hotel Bugis.

Review collected in partnership with this hotel

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, Thank you for choosing Santa Grand Hotel Bugis. We are pleased to learn that you have enjoyed your stay with us and that our hotel's amenities had met your expectations. We certainly welcome you to stay with us again when you come back to Singapore. Thank you once again for your kind review and we hope to... More 

Cebu City, Philippines
1 review
5 of 5 stars Reviewed 4 days ago NEW

I love the staff..they are very friendly! I think that matters most. They give you tips and advices regarding your tour. They have upgraded our room twice almost for free so my family of 5 could fit in the room! Close to central and marina bay sands, shopping, food, bus station, mrt and bus station for Johor!Less than 5 minute... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, Thank you for your amazing review of our hotel! Our friendly staff will be really happy to learn of your kind words as it prides them to serve all of our guests in any possible ways. We'll be sure to inform them of your compliments! From your review it also seems like you had a blast in... More 

Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

A recent trip , to see my hubby and spend quality time with him..was spent here...The room is clean and the hallway smells good..but the breakfast served, is not at all appealing, but the staff is superb.. especially the housekeeping...

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, First of all, thank you for choosing Santa Grand Hotel Bugis. Our friendly staff prides themselves to assist our guests in anyway possible and it pleases us to learn that our housekeepers had made you feel that way during your stay with us. They will be definitely be pleased to learn of your kind words. We hope... More 

Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

A recent trip to Singapore with my sister last 11-15 May 2015 was spent in Santa Grand Hotel-Bugis. We arrived in Changi by 10 am and took MRT until Lavender station and from there we walked towards the hotel. It was a 5-min walk from Lavender MRT station but later we found out it was closer to Bugis MRT station.... More 

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, Thank you for your kind and candid review of our hotel. Nothing pleases us more than a happy guest and we are glad to learn that you and your sister had enjoyed our hotel's amenities. We've noted on your feedback with regards to the wi-fi and will be highlighting this to our IT team to improve our... More 

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Room was small but with proper cupboard space with electronic safety locker. Service was good. AC was very cool, but hotel provided extra blankets without extra cost. Breakfast was sufficient with toasts, eggs, noodles, rice, one chicken or fish, soup, juice, milk, coffee, tea and fresh fruits. Though some days we found soup repetitive, but overall it was filling and... More 

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, First of all, thank you for choosing Santa Grand Hotel Bugis. We are pleased to learn that you have enjoyed your stay with us and that our amenities had met your expectations. Once again, thank you for your kind review of our hotel and we hope to have you with us again soon. Sincerely, Magdeline Lew More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The hotel is nicely made for a truly comfortable stay. The best part is that it is 5 mins away from bugis street,15 mins away from little india and is right there on arab street. The staff was really hospitable. Could not have asked for anything better.

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, Thank you for your kind review of our hotel. We're glad that the hotels amenities had met your expectations during your stay with us. We hope to see you again soon. Once again, thank you for choosing Santa Grand Hotel Bugis. Sincerely, Magdeline Lew More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Although rooms are too small but services are too good. Clean room clean bed linen clean bathroom are best in class. Staff are polite and very fast. We had checked in hardly two to three minutes. Excellent. The restaurant is not in match with hotel. Limited verity of food in breakfast and also almost same menu daily. Overall good experience.

Was this review helpful? Yes
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, First of all, thank you for choosing Santa Grand Hotel Bugis. Our friendly staff prides themselves to assist our guests in any possible ways and it's pleasing to learn that they had met your expectations during your stay with us. We've taken note on your feedback with regards to the breakfast. Do be assured that the management... More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

nice hotel offering all like a 4 stars but with fairer rates! Rooms are small (is a standard in Singapore) in 3 - 4 stars hotels but ok. At least a big shower (with glass box) is available. Breakfast is usually provided. It is not "fantastic" but you get you cup of coffee - some fruits and toasts before going... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Dear Valuable Guest, Thank you for your kind review of our hotel. It pleases us to learn that our amenities had met your expectation during your stay with us. We would like to thank you once again for choosing Santa Grand Hotel Bugis and we hope to have you with us again soon. Sincerely, Magdeline Lew More 

Manila
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Went with the the family (mostly in our 20s to 30s, plus two 50+ (age) parents). Very quiet area but not far from transportation to go around Singapore. The perfect homebase when you are on a budget. Rooms are a bit smaller but very clean and adequate. Breakfast was sufficient. We were lucky to be there on a low tourist... More 

Was this review helpful? Yes 1
SantaGrandHotels, Manager at Santa Grand Hotel Bugis, responded to this review

Hi Yuna, First of all, thank you for choosing Santa Grand Hotel Bugis. We are pleased to learn that you and your family were satisfied with our hotel's amenities during your stay with us. Nothing brightens our day more than a happy families! We hope we would have the honour of having you with us again soon. Once again, thank... More 

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