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Klapsons, The Boutique Hotel

4.0 of 5 15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
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Klapsons, The Boutique Hotel
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Klapsons, The Boutique Hotel
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141 reviews from our community

Traveler rating
    53
    53
    21
    9
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Klapsons, The Boutique Hotel
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Birkerød
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 8, 2014 via mobile

Too much traffic noise and a quite noisy air condition. Daily cleaning is ok but in the 'corners' there is a bit dirty. Not recommended for business because if stay are shortened a penalty day must be paid.

Was this review helpful? Yes
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you for your valuable feedback. At klapsons, we work hard to offer good and friendly service & we will continue to work harder to meet your expectations. The 14 days confirmed booking from you kind self was shortened to 7 days & thus we seek your understanding to add 1 more day as per our policy. The hotel also... More 

Contributor
14 reviews 14 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 3, 2014

Booked a oasis suite; the room (room 301) was huge with an outdoor private jacuzzi. Love the open concept shower and bathtub area although it may be awkward if staying over with friends. The room was clean, the king sized bed was very comfortable to sleep in, there was complimentary minibar (consists of 2 cans soft drinks, a bottle of... More 

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for your kind compliments. All of us at klapsons are glad you enjoyed your stay with us. Once again, thank you for choosing klapsons and we look forward to seeing you again soon. More 

Graz, Austria
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 12, 2014

Friendly staff, well informed and helpful. Also changing of the room was not a problem. But it is obviously that the rooms need a renovation. Maybe they were stylish 3 years ago, but now the management should think of a improvement (shower with mildow, iphone4-radio...)

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for your kind compliments. I have shared your kind words with our staff and they are extremely happy they made your stay a memorable one. We will also look into more improvements to make your future stays more pleasant. Once again, thank you for choosing klapsons & we look forward to seeing you again soon. More 

Macau, China
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 1, 2014

Very chic hotel. Nice and helpful staff. We had an executive suite on the second floor with a balcony. Love that room but wifi signal was weak. And It was a little noisy but it's ok. The air conditioning is very cold and we couldn't figure out how to adjust it properly. Located near tanjong pagar MRT station and the... More 

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you for your kind words. It is extremely encouraging when guests acknowledge the good work of our team & that we made your stay a memorable one. All of us at klapsons are glad you enjoyed your stay with us & we look forward to seeing you again soon. More 

Birmingham, United Kingdom
Top Contributor
83 reviews 83 reviews
54 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 16, 2014

Hotel is located out of city centre but only 5 min walk to nearest metro station and 10 min walk to the start of china town. The rooms are great, but a bit of style over substance and they can be noisy There is lack of info at the hotel, ie no info on meal times or where the bar... More 

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you for your kind compliments. I have shared your valuable feedback with our team and we will work harder to meet your expectations. Once again, thank you for staying with us & we hope to see you again soon. More 

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 9, 2014

The hotel decor with the silver ball in the lobby gave a good first impression. As mentioned by others the hotel was well situated in a central location within the business district. Shortly after the check-in, there was a strong scent of cooking and food in the Suite. It was rather disappointing but the housekeeping responded positively with their prompt... More 

Was this review helpful? Yes 3
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for your compliments. All of us at klapsons are glad you enjoyed your stay with us. We have noted your feedback & will further improve ourselves to meet your expectations. With regards to the late night snacks, our hotel does provide complimentary milk & cookies or a hot bowl of noodles after our f & b... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 31, 2013

It was a last minute booking to klapsons hotel on my birthday. The hotel room is beyond my expectation. Love the coffee machine in the room and this hotel is kinky to the maximum, a shower see through cyclinder right in the middle of the room with spotlight on top. So its really recommended for couples that just want to... More 

Was this review helpful? Yes
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for the positive comments. All of us at klapsons are glad you enjoyed your stay with us and we look forward to seeing you again soon. Happy Birthday from all of us at klapsons! More 

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 27, 2013

I stayed here twice on business with a short trip to KL in between visits, one two night stay was from a Kayak.com/Hotels.com booking and another stay from Jetsetter.com. During my initial stay where I arrived in the morning from a red-eye flight, the shower hot water did not work, after taking a cold shower water would somehow leak and... More 

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for your valuable comments. We have noted your feedback & will further improve ourselves to meet your expectations & make your stay the most memorable one. Once again, thank you for staying with us and we look forward to seeing you again soon. More 

Singapore River, Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 22, 2013

the room had quite a number of issue, air-con not working right, the shower would leak through onto the carpet. when we first checked in, i found stains on the bed and a hair-clip(didn't do a proper clean up??) breakfast was really a disappointing experience. little choices with even lesser amount left to pick off. Breakfast timing was 7am -... More 

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you for your valuable feedback. At klapsons, we're always listening & I have shared your comments with the respective teams so we can make your future stay with us a more memorable one. If you’d like to contact me directly, I am most glad to receive your call. Once again, thank you for staying with us & we hope... More 

Queenstown, Otago, New Zealand
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 27, 2013

I do wonder what other hotels people have stayed in to rate this a 4 star hotel. I took my time to choose carefully and research hotels in Singapore and came to the decision to book Klapsons. The reason being the location, free wifi, breakfast inc and a coffee machine in the room. Fresh off a long flight, I arrived... More 

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you for your valuable feedback. At klapsons, we work hard to offer good and friendly service & we will continue to work harder to meet your expectations. I hope you will give us another chance in the future. If you’d like to contact me directly, I am most glad to receive your call. Once again, thank you for staying... More 

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Additional Information about Klapsons, The Boutique Hotel

Address: 15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Klapsons, The Boutique Hotel 4*
Number of rooms: 17
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Also Known As:
Klapsons, The Boutique Hotel Singapore
Hotel Style:
#76 Luxury Hotel in Singapore

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