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All 293 Singapore hotels

Klapsons, The Boutique Hotel

4.0 of 5 Boutique Hotel   |   15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
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Klapsons, The Boutique Hotel
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Ranked #103 of 293 Hotels in Singapore
A recent review
3 of 5 stars Reviewed February 16, 2014
Dom1874 Birmingham, United Kingdom
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137 reviews from our community

Traveler rating
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48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Klapsons, The Boutique Hotel
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Birmingham, United Kingdom
Top Contributor
77 reviews 77 reviews
51 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 16, 2014

Hotel is located out of city centre but only 5 min walk to nearest metro station and 10 min walk to the start of china town. The rooms are great, but a bit of style over substance and they can be noisy There is lack of info at the hotel, ie no info on meal times or where the bar... More

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you for your kind compliments. I have shared your valuable feedback with our team and we will work harder to meet your expectations. Once again, thank you for staying with us & we hope to see you again soon. More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 9, 2014

The hotel decor with the silver ball in the lobby gave a good first impression. As mentioned by others the hotel was well situated in a central location within the business district. Shortly after the check-in, there was a strong scent of cooking and food in the Suite. It was rather disappointing but the housekeeping responded positively with their prompt... More

Was this review helpful? Yes 3
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for your compliments. All of us at klapsons are glad you enjoyed your stay with us. We have noted your feedback & will further improve ourselves to meet your expectations. With regards to the late night snacks, our hotel does provide complimentary milk & cookies or a hot bowl of noodles after our f & b... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 31, 2013

It was a last minute booking to klapsons hotel on my birthday. The hotel room is beyond my expectation. Love the coffee machine in the room and this hotel is kinky to the maximum, a shower see through cyclinder right in the middle of the room with spotlight on top. So its really recommended for couples that just want to... More

Was this review helpful? Yes
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for the positive comments. All of us at klapsons are glad you enjoyed your stay with us and we look forward to seeing you again soon. Happy Birthday from all of us at klapsons! More

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 27, 2013

I stayed here twice on business with a short trip to KL in between visits, one two night stay was from a Kayak.com/Hotels.com booking and another stay from Jetsetter.com. During my initial stay where I arrived in the morning from a red-eye flight, the shower hot water did not work, after taking a cold shower water would somehow leak and... More

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for your valuable comments. We have noted your feedback & will further improve ourselves to meet your expectations & make your stay the most memorable one. Once again, thank you for staying with us and we look forward to seeing you again soon. More

Singapore River, Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 22, 2013

the room had quite a number of issue, air-con not working right, the shower would leak through onto the carpet. when we first checked in, i found stains on the bed and a hair-clip(didn't do a proper clean up??) breakfast was really a disappointing experience. little choices with even lesser amount left to pick off. Breakfast timing was 7am -... More

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you for your valuable feedback. At klapsons, we're always listening & I have shared your comments with the respective teams so we can make your future stay with us a more memorable one. If you’d like to contact me directly, I am most glad to receive your call. Once again, thank you for staying with us & we hope... More

Queenstown, Otago, New Zealand
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 27, 2013

I do wonder what other hotels people have stayed in to rate this a 4 star hotel. I took my time to choose carefully and research hotels in Singapore and came to the decision to book Klapsons. The reason being the location, free wifi, breakfast inc and a coffee machine in the room. Fresh off a long flight, I arrived... More

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you for your valuable feedback. At klapsons, we work hard to offer good and friendly service & we will continue to work harder to meet your expectations. I hope you will give us another chance in the future. If you’d like to contact me directly, I am most glad to receive your call. Once again, thank you for staying... More

Northiam, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 27, 2013

We stayed here for 2 nights, 24th and 25th October 2013, there are no free transfers from the airport to the hotel and the taxi fare was around $20 each way depending on the traffic. The room and breakfast were nice enough although we had a power cut in our room on the last day and were sweltering before we... More

Was this review helpful? Yes
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you for your valuable feedback. At klapsons, we're always listening & I have shared your comments with our team so we can make your future stay with us a more memorable one. Once again, thank you for staying with us & we hope to see you again soon. More

Hong Kong
Top Contributor
70 reviews 70 reviews
41 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 14, 2013

This hotel has a "made-to-impress" lobby and it will give you the wow factor upon arrival. And as a property with less than 20 rooms, its facility and service is not extensive but just appropriate. I traveled on my own for business for 2 days and booked for Executive Double or Twin Room and got a room with 2 twin... More

Was this review helpful? Yes
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for your compliments & valuable comments. All of us at klapsons are glad you enjoyed your stay with us. We have noted your feedback & will further improve ourselves to meet your expectations & make your stay the most memorable one. Once again, thank you for staying with us and we look forward to seeing you... More

Stuttgart, Germany
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2013

The Klapson's is a very nice hotel, the design is really cool. The location is convenient, since you get to the next metro station very easily by foot. The room was clean and the service was ok, as well as the breakfast. When the staff realized, that it was my birthday, I received a nice little cake as a gift.... More

Was this review helpful? Yes
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for your kind comments. It is extremely encouraging when guests acknowledge the good work of our team & that we made your stay a memorable one. I have shared your feedback to our maintenance team on the air conditioning & we will work harder to meet your expectations. All of us at klapsons are glad you... More

Singapore, Singapore
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed October 6, 2013

Very stylish & ultra-modern. Everything there, including furniture are all very well-maintained. I was impressed by the upkeep of the room. Because there are only 16 rooms, the staff were able to provide us with impeccable service. Bonus: they were very friendly too! The room was very high-tech, inclusive of a iPad dock & also radio in both the room... More

Was this review helpful? Yes 2
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for your kind compliments. I have shared your kind words with our front desk team and they are extremely happy they made your stay a memorable one. Once again, thank you for choosing klapsons & we look forward to seeing you again soon. More

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Additional Information about Klapsons, The Boutique Hotel

Address: 15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Klapsons, The Boutique Hotel 4*
Number of rooms: 17
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Also Known As:
Klapsons, The Boutique Hotel Singapore

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