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Klapsons, The Boutique Hotel

15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
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Klapsons, The Boutique Hotel
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Klapsons, The Boutique Hotel
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149 reviews from our community

Traveler rating
    56
    56
    23
    9
    5
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5
53
19
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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2 reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel provides a good backdrop for all your instagrams and selfies but really, i wouldn't be returning. Why? The toilet (room 205) has a really musty/mouldy smell. It looks fantastic yes but bad sanitation is a turn-off. The water pressure at the bath cubicle is weak and takes like 2 mins to turn hot. The wifi is really weak... More 

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Sydney, Australia
Top Contributor
109 reviews 109 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 12, 2015

Following my son's wedding, about 25 of us had an after party at Fabrika, the rooftop bar of Klapsons. Excellent vibe, a two for one special on the drinks throughout the evening and a live band who did a few performances. Comfy sofas and attentive service. Great for a crowd and, fortunately, not too crowded when we went. My son... More 

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anna_tong_klapsons, Guest Relations Manager at Klapsons, The Boutique Hotel, responded to this review

Dear Simon N, Thank you for making our day with your compliments on your fabrika experience and our suites. We look forward to serving you again here at klapsons and exceeding your expectations. Your kind words have been shared with our staff members. With warmest regards, Ms Fiona Soh Customer Service More 

Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 8, 2015

Stayed in the Executive Room for 2D1N. Room itself was clean and we especially loved the high ceilings! However, the drainage in the shower was very slow, water strength was too weak and traffic could get a tad too noisy. Apart from that, it's worth the price we paid for.

Was this review helpful? Yes
anna_tong_klapsons, Guest Relations Manager at Klapsons, The Boutique Hotel, responded to this review

Dear MMXBN, Warmest greetings from klapsons the Boutique Hotel! We are glad that you have thoroughly enjoyed your stay with us at the Executive Room, please be assured that we have since resolved the drainage issue within our rooms by taking invaluable guests' feedback, like your kind self. We look forward to your continued support and will be glad to... More 

LA
Contributor
15 reviews 15 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 28, 2015

Have stayed at this property twice for 2 night each and I must say that the rooms provides everything i have been looking for while staying in Singapore. spacious rooms, powerful shower, comfortable bed, huge outdoor space with comfy outdoor furniture for smokers, very private though. the reception is set at whatever you can call huge ball in the middle... More 

Was this review helpful? Yes 1
anna_tong_klapsons, Guest Relations Manager at Klapsons, The Boutique Hotel, responded to this review

Dear AnthonyLa, We are glad you enjoyed your stay with us and thoroughly enjoy the amenities and facilities within the room. Please be assured that we have since resolved the customer service issue for the front desk by taking invaluable guests' feedback, like your kind self. We look forward to your continued support and will be glad to serve you... More 

Norfolk
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 25, 2015

This was a great hotel for business travelers. Or anyone wanting something off the tourist path. Close to business areas and easy to get taxis. Room was lovely - especially the bath! Comfy bed, good area for work. Nice patio. Breakfast was great and the service excellent. A little hard to figure out how to get to the rooftop bar... More 

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anna_tong_klapsons, Public Relations Manager at Klapsons, The Boutique Hotel, responded to this review

Dear Savvy Taveler, Warmest greetings from klapsons The Boutique Hotel! We are heartened to receive such compliments from you and your kind words have been communicated to the various departments and personnel. At klapsons, we always strive to excel and surpass our guests' expectations! We look forward to hosting you back here again. With warmest regards, Ms Ruth Lim Marketing... More 

1 review
3 of 5 stars Reviewed February 12, 2015

Stayed in the oasis suite. Save your Money stay elsewhere ! First they charged me for early check in 270$! Yikes Room 305: The a/c didn't work from day one.I kept complaining repeatedly. The front desk kept assuring it would be done. My entire 4 day stay was sweaty & dirty. There was lizard in the room. My last day... More 

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anna_tong_klapsons, Public Relations Manager at Klapsons, The Boutique Hotel, responded to this review

Dear Ava, Thank you for your invaluable feedback, we are glad that we managed to resolve the issue with your good self and look forward to your next stay with us! Have a great remaining week! With warmest regards, Ms Ruth Lim Marketing and Communications Manager, klapsons More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 22, 2015

Stayed in Klapsons for 3 days after 2.5 weeks in australia. Singapore is very different to Australia so the adjustment is big but in Klapsons we had a great time! the shower in the room is brilliant and quirky, facilities in the room are spot on. Nespresso machine, mini bar (free to use and topped up daily) spare tooth brushes... More 

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anna_tong_klapsons, Public Relations Manager at Klapsons, The Boutique Hotel, responded to this review

Dear Layla S, We are glad you enjoyed your stay with us and thoroughly enjoy the amenities and facilities within the room and in our bistro. We are glad to share that the issue with our weak WiFi has been resolved and we look forward to receiving you back here again on your next trip to Singapore! With warmest regards,... More 

Taipei, Taiwan
Contributor
17 reviews 17 reviews
6 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 11, 2015

Klapsons has 2 rooms with outdoor private patio with outdoor jacuzzi. The Master Suite room 201 and the Oasis Suite. Being that I heard from friends how wonderful it was - I booked room 201. I will say - that it is arguably the *best* hotel room I have stayed for the price. And I have stayed in many hotels... More 

Was this review helpful? Yes 6
anna_tong_klapsons, Public Relations Manager at Klapsons, The Boutique Hotel, responded to this review

Dear Calvin, Thank you for making our day, we look forward to serving you again here at klapsons and exceeding your expectations. Your kind words have been shared with our staff members. With warmest regards, Ms Ruth Lim Marketing and Communications Manager More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 29, 2014

The Klapsons is definitely one of the best boutique hotels in Singapore.. The room is romantic and has a unique design.. Me and my wife stayed at one of the rooms on our wedding night and it was really amazing.. The size of the room is quite spacious and theres also a complimentary coffee machine.. Theres also an outdoor area... More 

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anna_tong_klapsons, Public Relations Manager at Klapsons, The Boutique Hotel, responded to this review

Hi Alzrin, Warmest greetings from klapsons The Boutique Hotel! Your compliments truly made our day and we are glad to have made your Wedding Night perfect. We look forward to seeing both of you here again soon. Have a magical weekend! With warm regards, Ms Ruth Lim Marketing and Communications Manager More 

singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 8, 2014

Very unresponsive hotel who doesn't care about customer service, over promises and under delivers. After paying a deposit for wedding, they didn't even give us a proper invoice or copy of the contract, they promised to customise a menu but we never heard from them for months. Contract on first glance was full of flaws. They told us that they... More 

Was this review helpful? Yes
anna_tong_klapsons, Public Relations Manager at Klapsons, The Boutique Hotel, responded to this review

Dear Falleen, We appreciate your feedback, we have already contacted your good self and resolved this issue at hand and are glad that things are back on track again. We look forward to be of service to you again in the future. Thank you. With warmest regards, Ms Ruth Lim Marketing and Communications Manager More 

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