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Klapsons, The Boutique Hotel

4.0 of 5 15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
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Klapsons, The Boutique Hotel
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Klapsons, The Boutique Hotel
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141 reviews from our community

Traveler rating
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    53
    21
    9
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Very unresponsive hotel who doesn't care about customer service, over promises and under delivers. After paying a deposit for wedding, they didn't even give us a proper invoice or copy of the contract, they promised to customise a menu but we never heard from them for months. Contract on first glance was full of flaws. They told us that they... More 

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1 review
4 of 5 stars Reviewed November 2, 2014 via mobile

We were upgraded unexpectedly. The suit was surprisingly nice and enough large for us. As other guests mentioned, wifi signal was very weak inside room. It should be improved. But apart from wifi, we were sartisfied with this hotel.

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A TripAdvisor Member
4 of 5 stars Reviewed October 16, 2014

Stayed in the Klapson Suite which is the most expensive room type in the hotel. Turns out wifi only worked near the room entrance. Once walking into the room I would lose connection as it's out of range. Paying top dollar (over SGD500/night) but not having the basic necessity (for me) was quite disappointing. The room itself was very nice... More 

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Sydney, Australia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 6, 2014

its a nice place to be and i like the service over there and it is really good,The decor was refine and stylished. Room was clean and comfortable.the service was very quick and excellent really good but needs more stuff in the room and a good bed Would very much recommend this place to travelers.

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Senior Contributor
25 reviews 25 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 25, 2014

Entering the Klapsons lobby is like being assaulted in the senses by the strange design and strong colors. It was very kookie and interesting to look around the lobby as we walked towards the concierge, which was in a silver metal ball suspended over a pool of water. We were there for only a day, but it was quite okay.... More 

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 13, 2014

If you are looking for a hotel with limited human contact - this is it! Super Lean Staff Strength. I called for towels and it was the guy at the frontdesk who brought me towels. And in the morning.. the room smells of the cooking from the kitchen, i dont know why. No windows in the room and the door... More 

Was this review helpful? Yes 3
anna_tong_klapsons, General Manager at Klapsons, The Boutique Hotel, responded to this review

Dear Lynda, Thank you for your valuable feedback. At klapsons, we work hard to offer good and friendly service & we will continue to work harder to meet your expectations. I have shared your valuable feedback with our team with regards to the smell in the room. We will do a thorough investigation regarding this issue. Once again, thank you... More 

Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2014

Hotel has a strategic location, close to the entertainment center. easy access to the city center. Nearest MRT station distance of about 100m. The rooms are comfortable and clean. The room design is interesting. breakfast provided a very limited choice. there is free wifi and pretty fast. Do not choose a room facing the street because it is noisy.

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anna_tong_klapsons, General Manager at Klapsons, The Boutique Hotel, responded to this review

Dear Lorentius, Thank you for your kind words. All of us at klapsons are glad you enjoyed the design of our hotel. We noted your comment on the improvements and will work harder to meet your expectations. Once again, thank you for staying with us and we look forward to welcoming you again soon. More 

Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2014

The Klapson Hotel is located near Singapore's business district. The concept of the hotel is unique and stylish. The decor is hip and funky. The hotel doesn't seem to be intelligently planned. The parking lot is inconvenient, as you have to through stairs. The shower in the middle of the room is awkward. There is no option to have a... More 

Was this review helpful? Yes 1
anna_tong_klapsons, General Manager at Klapsons, The Boutique Hotel, responded to this review

Dear Natasha, Thank you for your valuable feedback. At klapsons, we work hard to offer good and friendly service & we will continue to work harder to meet your expectations. The shower is part of a design in the hotel rooms and as for the smell in the room, we will take note of this and do a thorough investigation... More 

Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 7, 2014

Very cute, sexy and funky with the funky furniture, lamps, texture walls and stylish design in the Lobby. Felt so WOW when entered to the room with the rain shower located in the middle of the room. Sexy but a bit uncomfortable when sharing a room with a friend. The receptionist was friendly and helpful. All the usual amenities were... More 

Was this review helpful? Yes 2
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you for your kind words. All of us at klapsons are glad you enjoyed the design of our hotel and that we made your stay a memorable one. We noted your comment on the improvements and will work harder to meet your expectations. Once again, thank you for staying with us and we look forward to welcoming you again... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 11, 2014

We stayed at this hotel back in June 2013 and found it was a nice boutique hotel but it was a bit of a walk from certain popular areas (e.g. chinatown, Temple Street) but we love walking around and exploring the area. It's definitely worth a walk to eat at Maxwell Hawker centre, we had some of the best food... More 

Was this review helpful? Yes 1
klapsons_Gilbert, Manager at Klapsons, The Boutique Hotel, responded to this review

Thank you very much for your positive comments. We also have a new serviced residence in Bangkok now that you might find interesting. Once again, thank you for staying with us and we look forward to welcoming you back to klapsons again soon. More 

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Additional Information about Klapsons, The Boutique Hotel

Address: 15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Klapsons, The Boutique Hotel 4*
Number of rooms: 17
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Also Known As:
Klapsons, The Boutique Hotel Singapore
Hotel Style:
#76 Luxury Hotel in Singapore

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