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klapsons, The Boutique Hotel

15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
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klapsons, The Boutique Hotel
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152 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Any
English first
  • All months
    (152)
  • Mar-May only
    (31)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (39)
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Copenhagen, Denmark
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in SIngapore for a day and was living at Klapsons for that while. The staff is quite friendly, the rooms interesting :) I know different people have different views about this place. Some say it is a cool hotel whereas some say it is funny. I belong to the former category. I had a shower in the middle... More 

Was this review helpful? Yes
klapsons_management, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear Anup Rajan, Warmest greetings from klapsons, The Boutique Hotel. We are glad that you have enjoyed your one day stay with us and thoroughly enjoy the amenities and facilities in the hotel. We look forward to serving you again here at klapsons and exceeding your expectations. With warmest regards, Ms Kartika Customer Service, klapsons More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 16, 2015

Close to Chinatown and Clarke, and refreshing rooms with good view of greenery outside. The toilet seems to need some work... but the in suite shower place of curves glass was amazing, adds a distinctive touch to the room. The staff was very friendly. When I could not connect to internet - they gave me a USB modem! I was... More 

Was this review helpful? Yes
klapsons_management, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear Andy, We are glad you enjoyed your stay with us and thoroughly enjoy the amenities and facilities within the room. Please be assured that we have since resolved the highlighted issue by taking invaluable guests' feedback, like your kind self. We look forward to your continued support and will be glad to serve you again. With warmest regards, Ms... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 10, 2015

This hotel provides a good backdrop for all your instagrams and selfies but really, i wouldn't be returning. Why? The toilet (room 205) has a really musty/mouldy smell. It looks fantastic yes but bad sanitation is a turn-off. The water pressure at the bath cubicle is weak and takes like 2 mins to turn hot. The wifi is really weak... More 

Was this review helpful? Yes 1
klapsons_management, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear cas2rl, Warmest greetings from klapsons the Boutique Hotel! Thank you for your invaluable feedback. At klapsons, we work hard to offer good service and we will continue to work harder to meet your expectations. We look forward to your continued support and will be glad to serve you again With warmest regards, Ms Kartika Customer Service, klapsons More 

Sydney, Australia
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed March 12, 2015

Following my son's wedding, about 25 of us had an after party at Fabrika, the rooftop bar of Klapsons. Excellent vibe, a two for one special on the drinks throughout the evening and a live band who did a few performances. Comfy sofas and attentive service. Great for a crowd and, fortunately, not too crowded when we went. My son... More 

Was this review helpful? Yes
anna_tong_klapsons, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear Simon N, Thank you for making our day with your compliments on your fabrika experience and our suites. We look forward to serving you again here at klapsons and exceeding your expectations. Your kind words have been shared with our staff members. With warmest regards, Ms Fiona Soh Customer Service More 

Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 8, 2015

Stayed in the Executive Room for 2D1N. Room itself was clean and we especially loved the high ceilings! However, the drainage in the shower was very slow, water strength was too weak and traffic could get a tad too noisy. Apart from that, it's worth the price we paid for.

Was this review helpful? Yes
anna_tong_klapsons, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear MMXBN, Warmest greetings from klapsons the Boutique Hotel! We are glad that you have thoroughly enjoyed your stay with us at the Executive Room, please be assured that we have since resolved the drainage issue within our rooms by taking invaluable guests' feedback, like your kind self. We look forward to your continued support and will be glad to... More 

LA
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 28, 2015

Have stayed at this property twice for 2 night each and I must say that the rooms provides everything i have been looking for while staying in Singapore. spacious rooms, powerful shower, comfortable bed, huge outdoor space with comfy outdoor furniture for smokers, very private though. the reception is set at whatever you can call huge ball in the middle... More 

Was this review helpful? Yes 1
anna_tong_klapsons, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear AnthonyLa, We are glad you enjoyed your stay with us and thoroughly enjoy the amenities and facilities within the room. Please be assured that we have since resolved the customer service issue for the front desk by taking invaluable guests' feedback, like your kind self. We look forward to your continued support and will be glad to serve you... More 

Norfolk
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 25, 2015

This was a great hotel for business travelers. Or anyone wanting something off the tourist path. Close to business areas and easy to get taxis. Room was lovely - especially the bath! Comfy bed, good area for work. Nice patio. Breakfast was great and the service excellent. A little hard to figure out how to get to the rooftop bar... More 

Was this review helpful? Yes
anna_tong_klapsons, Public Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear Savvy Taveler, Warmest greetings from klapsons The Boutique Hotel! We are heartened to receive such compliments from you and your kind words have been communicated to the various departments and personnel. At klapsons, we always strive to excel and surpass our guests' expectations! We look forward to hosting you back here again. With warmest regards, Ms Ruth Lim Marketing... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 12, 2015

Stayed in the oasis suite. Save your Money stay elsewhere ! First they charged me for early check in 270$! Yikes Room 305: The a/c didn't work from day one.I kept complaining repeatedly. The front desk kept assuring it would be done. My entire 4 day stay was sweaty & dirty. There was lizard in the room. My last day... More 

Was this review helpful? Yes 1
anna_tong_klapsons, Public Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear Ava, Thank you for your invaluable feedback, we are glad that we managed to resolve the issue with your good self and look forward to your next stay with us! Have a great remaining week! With warmest regards, Ms Ruth Lim Marketing and Communications Manager, klapsons More 

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 22, 2015

Stayed in Klapsons for 3 days after 2.5 weeks in australia. Singapore is very different to Australia so the adjustment is big but in Klapsons we had a great time! the shower in the room is brilliant and quirky, facilities in the room are spot on. Nespresso machine, mini bar (free to use and topped up daily) spare tooth brushes... More 

Was this review helpful? Yes
anna_tong_klapsons, Public Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear Layla S, We are glad you enjoyed your stay with us and thoroughly enjoy the amenities and facilities within the room and in our bistro. We are glad to share that the issue with our weak WiFi has been resolved and we look forward to receiving you back here again on your next trip to Singapore! With warmest regards,... More 

Taipei, Taiwan
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed January 11, 2015

Klapsons has 2 rooms with outdoor private patio with outdoor jacuzzi. The Master Suite room 201 and the Oasis Suite. Being that I heard from friends how wonderful it was - I booked room 201. I will say - that it is arguably the *best* hotel room I have stayed for the price. And I have stayed in many hotels... More 

Was this review helpful? Yes 9
anna_tong_klapsons, Public Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear Calvin, Thank you for making our day, we look forward to serving you again here at klapsons and exceeding your expectations. Your kind words have been shared with our staff members. With warmest regards, Ms Ruth Lim Marketing and Communications Manager More 

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