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klapsons, The Boutique Hotel

15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
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1 room 1 guest
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klapsons, The Boutique Hotel
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160 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
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English first
  • All months
    (160)
  • Mar-May only
    (31)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (39)
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Johannesburg
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

All I can say is that this wasn't a pleasant stay at all... Rooms really not what you would expect.. They dirty.. Stained carpets and not so clean linen.. Open plan bathroom means consistent damp smell in your room. While breakfast was included, menu every limiting. Also all inclusive mini bar had four items in it .. No porter available... More 

Was this review helpful? Yes
Zurich, Switzerland
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Klapsons for a few nights in July 2015. Amazing lobby and friendly, charming stuff, free breakfast and minibar, so far so good. The rooms though are in desperate need of some TLC. Bed, Armchair as well as the carpet were stained, the linen old and damp. All in all the room did not seem very clean. The... More 

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klapsons_management, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear macapeder, Warmest greetings from klapsons, The Boutique Hotel. Thank you for your invaluable feedback. Please be assured that we have taken note of your feedback and will address the issues raised. At klapsons, we work hard to offer good service and we will continue to work harder to meet your expectations. We look forward to your continued support and... More 

Singapore
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had an amazing stay in the Oasis Suite. The suite had well designed and lovely open concept showers. The outdoor jacuzzi was also can excellent touch. The location was also central (5 minutes walk to Tanjong Pagar MRT) and convenient.

Was this review helpful? Yes
klapsons_management, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear chaiwm, Thank you for your lovely review. We are glad that you enjoyed your stay with us. We look forward to your continued support and thank you for staying with klapsons, The Boutique Hotel. Warmest Regards, Ms Kartika Customer Service, klapsons More 

Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 18, 2015

Nice unique hotel hidden in tanjong pagar area. You will be amazed by it lobby design with some space planet concept. The staffs are friendly to approach with. We are lucky to get ourselves free upgrade to a bigger room located at third level. It come with a balcony. Free mini bar are given with stay. The room is spacious... More 

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klapsons_management, General Manager at klapsons, The Boutique Hotel, responded to this review

Dear Eroy29, Thank you for your positive review! We are delighted that you thoroughly enjoyed the facilities and amenities at klapsons. Your experience with our in-room amenities and our guests enjoying a pleasant stay is our utmost priority. Once again, thank you for choosing klapsons and we look forward to seeing you again. Warmest Regards, Alex Loh General Manager klapsons,... More 

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 8, 2015

- 2d1n stay @ executive room, second level - friendly receptionist in a pretty reception. was guided to room by (probably an) intern, seemed awkward - was not assigned room requested prior check-in. specifically asked any room but the one with the red rain shower, but i ended up with that very room! however everything went better than expected, i... More 

Was this review helpful? Yes 1
klapsons_management, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear child _c, Warmest greetings from klapsons, The Boutique Hotel. Thank you for your invaluable feedback. We are glad that you enjoyed your stay at klapsons and thoroughly enjoyed the amenities and facilities in the hotel. Please be assured that we have taken note of your feedback and will address the issues raised. At klapsons, we work hard to offer... More 

Singapore
Level Contributor
63 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 3, 2015

Stayed here 3 times over a span of a month, and all times I've received a warm welcome by their front desk. They are most polite and effective. No frills, no delays for both check-in/out. Free parking. As written in the hotel compendium, no room is designed the same and it's a pleasant change for me each time despite being... More 

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klapsons_management, General Manager at klapsons, The Boutique Hotel, responded to this review

Dear PatrickTunney, Warmest greetings from klapsons, The Boutique Hotel. On behalf of the management and staff, I am glad that you enjoyed your stay and would like to take this opportunity to thank you for the wonderful review. Your experience with our amenities and enjoying a restful night is our top priority. Our staff members have also been notified of... More 

Copenhagen, Denmark
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 31, 2015

I was in SIngapore for a day and was living at Klapsons for that while. The staff is quite friendly, the rooms interesting :) I know different people have different views about this place. Some say it is a cool hotel whereas some say it is funny. I belong to the former category. I had a shower in the middle... More 

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klapsons_management, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear Anup Rajan, Warmest greetings from klapsons, The Boutique Hotel. We are glad that you have enjoyed your one day stay with us and thoroughly enjoy the amenities and facilities in the hotel. We look forward to serving you again here at klapsons and exceeding your expectations. With warmest regards, Ms Kartika Customer Service, klapsons More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 16, 2015

Close to Chinatown and Clarke, and refreshing rooms with good view of greenery outside. The toilet seems to need some work... but the in suite shower place of curves glass was amazing, adds a distinctive touch to the room. The staff was very friendly. When I could not connect to internet - they gave me a USB modem! I was... More 

Was this review helpful? Yes
klapsons_management, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear Andy, We are glad you enjoyed your stay with us and thoroughly enjoy the amenities and facilities within the room. Please be assured that we have since resolved the highlighted issue by taking invaluable guests' feedback, like your kind self. We look forward to your continued support and will be glad to serve you again. With warmest regards, Ms... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 10, 2015

This hotel provides a good backdrop for all your instagrams and selfies but really, i wouldn't be returning. Why? The toilet (room 205) has a really musty/mouldy smell. It looks fantastic yes but bad sanitation is a turn-off. The water pressure at the bath cubicle is weak and takes like 2 mins to turn hot. The wifi is really weak... More 

Was this review helpful? Yes 1
klapsons_management, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear cas2rl, Warmest greetings from klapsons the Boutique Hotel! Thank you for your invaluable feedback. At klapsons, we work hard to offer good service and we will continue to work harder to meet your expectations. We look forward to your continued support and will be glad to serve you again With warmest regards, Ms Kartika Customer Service, klapsons More 

Sydney, Australia
Level Contributor
122 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 12, 2015

Following my son's wedding, about 25 of us had an after party at Fabrika, the rooftop bar of Klapsons. Excellent vibe, a two for one special on the drinks throughout the evening and a live band who did a few performances. Comfy sofas and attentive service. Great for a crowd and, fortunately, not too crowded when we went. My son... More 

Was this review helpful? Yes
anna_tong_klapsons, Guest Relations Manager at klapsons, The Boutique Hotel, responded to this review

Dear Simon N, Thank you for making our day with your compliments on your fabrika experience and our suites. We look forward to serving you again here at klapsons and exceeding your expectations. Your kind words have been shared with our staff members. With warmest regards, Ms Fiona Soh Customer Service More 

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